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For a short trip it was nice. Food could have been better. I have been there many times and it seemed like the food had gone downhill. The deli had the best food. Overall that was the only issue we had.
We had an awesome time here! The food was really good loved it, water was clean pool was great we would love to come back. The employees there work so hard everyday to keep everything clean, was very happy with my stay. If wanting to go down town Cancun I would recommend to take the bus its safe ...
First time to Cancun and this hotel was beautiful. Nice spacious room with a wonderful view. Th beach access was right out our door and two pools with bars. The staff was extremely kind and the food at all the restaurants we ate at was great. I have nothing bad to say about this hotel it was terrific ...
This is not a 5 stars hotel, but the staff from restaurants and entertainment make you feel at home. Thr place need improvement in air conditioning because the lobby, restaurants and other areas were hot. No major complaints. We had a great time.
We had a fabulous vacation and I want to give a special shout out to Jesus T. He was our pool server and he made our vacation even better with his excellent service
This place is amazing, the beaches were amazing Beach staff made him even better. The pool was huge but warm water, the pool bar always full of people. This place made our vacation amazing. The restaurants near and around the hotel or very delicious. We will be coming back next year.
My girlfriend and I went for just 3 days and we had blast the staff was really friendly the room was awesome we stayed at the royal tower ocean front and was worthie. The customer service was excellent no complaints at all and the food was delicious as well. Overall good place for our weekend ...
Everything wonderful. The only thing was the room service that they mention, but They don't have it.
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