Beach Hotels in Cancun, Mexico

Staff were all pleasant and helpful, you are right on the beach, large pool and kids area is separate, hot tubs....and beautiful views. Had a great stay

I thought it was great for me. Laid back ,very relaxing. If you want to do something every minute activity wise this is not place to stay. Very relaxing. Only problem at checking in personell does not take time to explain clearly all details

Overall it was just excellent. The food was fantastic as well as the staff & the quality of the hotel. I'd definitely come back.

overwhelming hotel and the staff was great treated us like king and queen always smiling and willing to help and assist with what ever we needed

This hotel is ok, nothing fancy. Don't expect perfection. The room was clean, but the rooms are older. The main problem was the bathroom lighting! It was very dark! Also, there was no fan in the bathroom so it was very steamy! Also, didn't appreciate the window in the bathroom which allowed anyone in the room to see inside the bathroom! No bathroom privacy! Towels seemed to be an issue, as well! I had to ask for towels each day because the maid didn't leave enough. Some days she left none! The food was ok. Nothing too exciting, but good enough. Some of the restaurants had excellent service, while others did not. Their hotel sits on a beautiful beach! this area of beach is wonderful! This is the main reason I chose this hotel! Too bad the beach was a bit littered with empty cups, etc... Also, on the beach was way too many solicitors! I was asked 50 times a day if I wanted to purchase cigars or silver jewelry. We also witnessed young men selling what I assume was pot on the beach! I didn't appreciate that! But, everyone left us alone and we enjoyed our vacation and the beautiful beach! If you want a clean place to stay that offers a nice beach this hotel will work for you! The price was reasonable! If you are looking for luxury then you should not stay here!

Girls weekend away, had an awesome time. Spent most of our time either at the beach or pool.

We had a wonderful time at Live Aqua. The room and grounds were on par with the best we have ever experienced. Valarie with hospitality was very welcoming and invited us to a chef's tasting dinner. The pools were fabulous and the beach was very inviting. We at at MB the first night and enjoyed the flavors and presentation. Se

They make you feel special. Highly recommended. Hotel was really nice, big pools, great location, friendly stuff. I'll definitely go there again ir in some of their other locations.

Check in is not till 4pm. We arrived about 11am to get a jump on our first day and our room was already available. That started out our week awesome. On top of that when we arrived at the front the door man asked for our names and directed us where to go since there are two parts to the hotel. So we didn't waste time trying to check in on the wrong section. Check in was a breeze and again our room was already ready. Big Plus!!!! Arrived to our room, unpacked, got dressed for the pool and down we went. The service was great everywhere we went. From the restaurants, bar, market and washing room. My favorite has to be the Hacienda Sisal. Although the food and service was great in all locations the Hacienda Sisal was my go to place. We were here for 5 in a half days and it was our best vacation yet. Will return again to enjoy some tours we didn't get to do.

I made a mistake when I booked this hotel. I thought it was in the Hotel Zone in Cancun. When I arrived at the airport, I was told I had to take a ferry to get to the hotel because it is on an island off the coast. That was a shock but I can tell you it turned out to be a good mistake. The island of Isla Mujeres is perfect. Even though it did not have the big city dance clubs we wanted to go to, the place is great. You can rent a moped or golf cart and drive all over the island. It takes just 30 minutes to drive from one end to the other and the scenery is beautiful. We did take the ferry back to Cancun to spend the day on the beach in the Hotel Zone. It was a horrible experience. The beach in Isla Mujeres is MUCH nicer. Also, we got hustled by a police officer. He tried to arrest us for drinking on the beach and then took us to an isolated area and told us we had to pay him $600. I gave him all the money I had (around $150) and then had to plead with him to leave me with $10 so we could buy a ticket for the ferry to get back to Isla Mujeres. Needless to say, I hate Cancun and I hate the reprehensible, scum sucking, dishonest police. Mexico and the Mexican people should be embarrassed that this disgusting practice is allowed to happen. That being said, I put that behind me and enjoyed the great hospitality, terrific food and wonderful accommodations of the Privilege Hotel.