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Liked this hotel, but the building we stayed in the A/C wasn't cooling at all. We contacted the front desk but no one came, we requested a fan and nothing either. End of day we just opened up the windows to let the air come in to try to cool us off but at 6am the sun would make it hot again. Everything ...
Upscale service, Delicious food! Extremely clean. Hotel is away from the craziness of the hotel zone which gives you more bang for you're buck. Big rooms, multiple restaurants on site. All you need is right in the resort. Highly recommend!
Hotel staff friendly and helpful. We turned in some laundry and it was a day later in returning, but when we asked front desk about it they got on it immediately. Comfortable room. Lots of options for eating. Was there attending training, so did not hang out at the hotel except mornings. But nice ...
We arrived tired and stressed to a view of the azure ocean flanked by an immacualte garden with palm trees and swimming pools. The staff were always smiling and even the smiplest rquest was immediately fulfilled. We forgot and our worries and stresses very quickly.
Front desk gave us wrong room & key. The room was full of mosquitoes and we had to keep the room cold to keep them away from us. It would've been nice to been told that they have dress code in the restaurants.
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