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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

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4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Beach
Beach
Beach
4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview of Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

UNESCO Sustainable Travel Pledge

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.0 star property

7.2/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

Explore the area

  • Popular LocationMujeres Beach6 min drive
  • Popular LocationPunta Sam Ferry Terminal10 min drive
  • Popular LocationPlaya Mujeres Golf Club13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)52 min drive

Room options

About this area

Costa Mujeres

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located in Costa Mujeres. Playa Mujeres Golf Club and Punta Sam Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.

What's nearby

  • Mujeres Beach - 6 min drive
  • Punta Sam Ferry Terminal - 10 min drive
  • Playa Mujeres Golf Club - 13 min drive
  • Cocal Beach - 87 min drive
  • Norte Beach - 96 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4-star eco-friendly hotel
You can look forward to a swim-up bar, a terrace, and a coffee shop/cafe at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only. Indulge in some rest and relaxation at PH Spa, the onsite spa. The onsite restaurant, So Cal Gourmet Emporium, features international cuisine. Yoga classes and Pilates classes are offered at the 24-hour health club; Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a sauna.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Smoke-free premises, coffee/tea in the lobby, and luggage storage
Room features
All 380 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All-inclusive details

All-inclusive room rates at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • So Cal Gourmet Emporium
  • East Sushi & Teppanyaki
  • Sunset Strip Steakhouse
  • La Cocina Mexican Cuisine
  • Gusto Italian Trattoria

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Dec 13, 2022 start from CA $544.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Some rate plans available at this property are all-inclusive.

Where is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this spa hotel is 2.4 mi (3.8 km) from Mujeres Beach and 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

Overall score and ratings

7.2

Good

Rating 10 - Excellent. 110 out of 255 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 45 out of 255 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 31 out of 255 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 33 out of 255 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 36 out of 255 reviews" "
" "2 - Terrible 14%

8.3/10

Cleanliness

7.7/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Dominique
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Most of the staff was pleasant The room smelled weird It was an ok experience overall
Stayed 4 nights in Nov 2022

10/10 Excellent

Janell
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire trip and resort was fun! We enjoyed every thing about it. I would definitely return.
Stayed 3 nights in Oct 2022

10/10 Excellent

mohammed
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a amazing place to stay at very beautiful
Stayed 6 nights in Oct 2022

10/10 Excellent

Milton
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

6/10 Okay

Dawn
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I liked the dining options and the activities at the adult pool. I did not like the smell in my room, the AC did not work properly. I was sweating getting ready each night for dinner. Housekeeping needs to pat attention to details when cleaning, there was a fake eyelash on the back patio, hair that was not ours in the sinks. Left the strawberries that were sent to the room on day one for the entire 3 days in the room.
Stayed 3 nights in Sep 2022

2/10 Terrible

sharon
Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I hated this Cancun stay. Although the resort has much to offer as far as restaurants and bars . Our rooms were so nasty . We only stayed 4 days and our room had to be changed 2x days out of the 4!
Stayed 3 nights in Sep 2022

10/10 Excellent

Latasha M
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience
Stayed 4 nights in Aug 2022

8/10 Good

Jacob
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Rosana
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean as well as the entire place. The staff were all very friendly and accommodating. I will definitely come back to Planet Hollywood.
Stayed 6 nights in Aug 2022

10/10 Excellent

david
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by the staff was great. Not a single complaint. Pool was awesome and so was the food. The buffets are awesome. Will go back.
Stayed 3 nights in Aug 2022