Title: Moon Palace Cancun - All-Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=428588&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Moon Palace Cancun - All-Inclusive Travelers find paradise where turquoise waters meet powdery sands at this all-inclusive resort, perfect for both adventure seekers and relaxation enthusiasts ## Photo gallery for Moon Palace Cancun - All-Inclusive ![Aerial view - Moon Palace Cancun - All-Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/771fad9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/67eb86ac-a68b-4558-b434-5712bf23b552-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Superior Governor Ocean Front Suite - King Size Bed | View from room - Moon Palace Cancun - All-Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/ae3320ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, memory foam beds, free minibar - Moon Palace Cancun - All-Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/a2f72120.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - Moon Palace Cancun - All-Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/d8922750.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Moon Palace Cancún, near Riviera Cancun Golf Resort, offers 27 holes of golf, a marina, and a nightclub. Guests can enjoy beach volleyball on white sands or relax at 7 outdoor pools with sun loungers. Families love the kid-friendly amenities and attentive staff. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Superior Governor Suite ![Superior Governor Suite](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/9577c6ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Governor Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds - Ocean view - 969 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Swim Up Suite ![Swim Up Suite](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/dfa14d24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swim Up Suite ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Garden view - 484 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Two Bedroom Presidential Suite ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/a2f72120.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Bedroom Presidential Suite ### Highlights Balcony Separate dining area Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Dining table - Sea view - 969 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Superior Honeymoon Suite - King Size Bed ![Superior Honeymoon Suite - King Size Bed](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/8fb87be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Honeymoon Suite - King Size Bed 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Partial sea view - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Two Bedroom Suite Golf Course View ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/910c9b3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Bedroom Suite Golf Course View ### Highlights Balcony Separate dining area Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Dining table - Golf view - 969 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Superior Deluxe Garden View ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/85c57a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Garden View 8.0 Very good 1 review ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Garden view - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana) ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/85c57a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Garden view - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/b879be99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Ocean view - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Family Deluxe - Kids & Teens Stay Free ![Superior Family Deluxe - Kids & Teens Stay Free](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/80f6ed33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Deluxe - Kids & Teens Stay Free 8.2 Very good 13 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Garden view - 969 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/27b70a9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Garden View - Kids & Teens Stay Free 7.8 Good 193 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Garden view - 498 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free ![Premium bedding, down comforters, memory foam beds, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/b879be99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View - Kids & Teens Stay Free 7.6 Good 81 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - Ocean view - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Junior Suite Golf Course View with Golf Cart Included ![Superior Junior Suite Golf Course View with Golf Cart Included](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/88cc8478.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Junior Suite Golf Course View with Golf Cart Included 9.6 Exceptional 7 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) ## About the area Located on the beach, Moon Palace Cancun - All-Inclusive is in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Puerto Morelos Beach. El Rey Ruins and Iberostar Cancun Golf Course are two other places to visit that come recommended. Jet skiing, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98916%2C-86.85886&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kbDqbQ3pt5y9sxfkYUY83skzJNs=) Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500 ### What's nearby - ![Try the pumpkin dip, guacamole, oh and the crickets! #xoximilcocancun #xoximilco #travelstoke](https://images.trvl-media.com/place/553248635976022359/b6b76712-a66a-44b4-8dc6-6e6867df8633.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xoximilco 10 min walk \- 0.9 km - Go Grand Outlet Riviera Maya 2 min walk \- 0.2 km - Grand Outlet Riviera Maya 6 min walk \- 0.6 km - Moon Palace Golf Club 16 min walk \- 1.3 km - El Tinto Golf Course 2 min drive \- 3.2 km ### Getting around - Cancun Intl. Airport (CUN) 8 min drive ### Restaurants - Grand Lobby Bar 6 min drive - The Grill 9 min drive - Lobby Bar 7 min drive - Boulangerie 7 min drive - Grand Central Buffet 7 min drive ## About this property ### Moon Palace Cancun - All-Inclusive Luxury all-inclusive property near Moon Palace Golf Club Located close to Riviera Cancun Golf Resort, Moon Palace Cancun - All-Inclusive provides a golf course, a marina, and a nightclub. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Treat yourself to a detox wrap, a body scrub, or a manicure/pedicure at the onsite spa. At the 16 on-site restaurants, enjoy breakfast, dinner, and Asian cuisine. The gym offers fitness classes and Pilates classes; other things to do include windsurfing, basketball, and kayaking. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with an airport shuttle and 9 swim-up bars. Other perks include: - 7 outdoor pools and a children's pool, along with a waterslide, 9 swim-up bars, and sun loungers - Free self parking and valet parking - 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site - Babysitting (surcharge), outdoor furniture, and a gift shop - Guest reviews say great things about the family-friendly amenities, pool, and helpful staff Room features All 1334 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Recycling and LED light bulbs - Separate tubs/showers, free toiletries, and hair dryers - 55-inch Smart TVs with cable channels - Wardrobes/closets, balconies, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking ### Land activities Fitness facilities Miniature golf Soccer Volleyball Kids club ### Lessons/classes/games Aerobics Bartending Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/35000000/34980000/34975400/34975395/b2a8994c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Nizuc - All inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,012 reviews CA $760 CA $927 total includes taxes & fees Mar 13 - Mar 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=34975395&PinnedHotelID=34975395&HadPinnedHotel=true®ionId=-1&adults=2) ![9 bars/lounges, 5 swim-up bars, beach bar](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/40a9a931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,908 reviews CA $1,175 CA $1,428 total includes taxes & fees Mar 13 - Mar 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78630000/78626200/78626183/7aa96033.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Puerto Morelos - 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All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 4,915 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1110099&PinnedHotelID=1110099&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/5000000/4870000/4862800/4862726/06ff02c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Peninsula - All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 5,094 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4862726&PinnedHotelID=4862726&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/103000000/102580000/102572400/102572365/155dbb78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AVA Resort Cancun - All Inclusive Cancun - Pool - Spa - All-inclusive - Kids pool 8.4 Very good 939 reviews CA $595 CA $727 total includes taxes & fees Apr 7 - 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24-hour roundtrip airport shuttle on request for a surcharge - Free uncovered self parking on site - Free uncovered valet parking on site ### Food and drink - 11 bars/lounges - 16 restaurants - 2 coffee shops/cafes - 9 swim-up bars - A poolside bar - Coffee and tea in common areas - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Agra - Los Caporales - Momo Teppanyaki - Riviera Maya - Trattoria ### Things to do - 2 outdoor tennis courts - 27-hole golf course - 7 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Concerts/live shows - Designer stores - Evening entertainment - Fitness classes - Foosball table - Free beach club - Free children's club - Full-service spa - Games - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Gym - Karaoke - Kayaking - Mini golf - Nightclub - Pilates classes - Playground - Pro golf shop - Sauna - Shopping - Steam room - Table tennis - TV in common areas - Water sports equipment - Waterslide - Windsurfing ### Family friendly - 7 outdoor pools - Arcade/game room - Baby toys - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Laundry facilities - Lifeguards on site - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 36 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible shuttle - Elevator (78 inch wide door) - Front entrance ramp - Handrails in stairways (24 inches high) - Smooth flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 16 buildings - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with cable/satellite channels - Pay movies ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Free stocked minibar - Meal delivery service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (roundtrip) - Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-000963/2025 ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Moon Palace Golf Resort All Inclusive Moon Palace Golf Resort All Inclusive Cancun Moon Palace Resort All Inclusive Moon Palace Golf Cancun Moon Palace Cancún All Inclusive All-inclusive property Cancun Moon Palace Cancún All Inclusive Cancun ## Frequently asked questions ### Does Moon Palace Cancun - All-Inclusive have a pool? ### How much does it cost to stay at Moon Palace Cancun - All-Inclusive? ### Is Moon Palace Cancun - All-Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Moon Palace Cancun - All-Inclusive? ### What time is check-out at Moon Palace Cancun - All-Inclusive? ### Does Moon Palace Cancun - All-Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Moon Palace Cancun - All-Inclusive? ### Where is Moon Palace Cancun - All-Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Moon Palace Cancun - All-Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 1,662 8 - Good 588 6 - Okay 370 4 - Poor 193 2 - Terrible 205 ## Reviews ### 10/10 Excellent #### Gabriela Isabel Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly Staff, Good food, Amazing hotel ##### Gabriela Isabel Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Brenda Ann Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Food was very good, staff friendly and professional and very nice rooms! ##### Brenda Ann Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Naresh Dec 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent all inclusive resort ##### Naresh Stayed 4 nights in Dec 2025 ### 8/10 Good #### Gunendran Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great facility to enjoy with families. ##### Gunendran Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ilona Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing time with our family. ![](https://a.travel-assets.com/ugc/hotel-reviews/34a26d1d-8df6-4446-ae3d-beb869058715-1768355749565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/edbc4e64-0f7f-4714-8196-a63ad16ef468-1768355749579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2cec6bc3-1c6a-42d9-8703-e8fc43fd6460-1768355751504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4c59ae9c-b653-4494-a374-17ed6faffa3f-1768355751393.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ilona Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### octavio Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities everything was wonderful and the staff was awesome no other place like this one extremely courteous staff mainly for the breakfast bufette to mention couple of them the very educated and courteous manager Belle and the waitresses Rode , Elizabeth and Yuri the chef ##### octavio Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### David Maximillian Jan 19, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very relaxing! The overall resort was incredibly clean. The staff was very nice and helpful. ##### David Maximillian Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Ghanashyam Jan 8, 2026 Liked: Cleanliness, amenities Excellent Resort! Wonderful staff ##### Ghanashyam Stayed 5 nights in Jan 2026 ### 8/10 Good #### Jennifer Jan 14, 2026 Liked: Amenities, property conditions & facilities Nice resort. Lots to keep the kids entertained. ##### Jennifer Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Daniel Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Spotless! Great upgraded room! ##### Daniel Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Rajvinder Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities It was amazing! Cooperative staff,clean rooms,best thing was Buffet … ![](https://a.travel-assets.com/ugc/hotel-reviews/4cbb8801-e8c9-4db4-a9f0-4833537afd55-1767896040033.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rajvinder Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Sameer Jan 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyable stay. Well kept resort with lots to do. Food and service good. Rooms are fine, a little cramped for family of 4. ##### Sameer Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Barry Jan 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Greta area. Beaches were nice. Lots of area for walking and great amenities. ##### Barry Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Sushil Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, great staff, plenty amenities, many events ##### Sushil Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### justin Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities This was an amazing experience food and luxury were fantastic. We stayed at a different all inclusive after the moon palace and were disappointed the whole time. ##### justin Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Gitanjali Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved the resort. Everything was great. Room was super clean. Stafc was friendly. ##### Gitanjali Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Mindy S Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, friendly, helpful, family friendly! We absolutely loved everything and could not have asked for a better getaway. Can not wait to go back!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/34645385-86ba-46c1-9813-3869c164f5c5-1766858990326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19613b14-895a-48eb-a6f0-2aa8f2e1fcf9-1766858991289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cb1d81ae-edca-4df3-9b2b-e25bcba89af7-1766858990973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12145ad3-9def-49b8-a91a-927f2ac29427-1766858991181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mindy S Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### George Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities The courteous service was the best we have ever experienced. ##### George Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Andrew John Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great resort, friendly service, amazing pools, lotta to do ##### Andrew John Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Hebreb Nov 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very family friendly and very nice staff ##### Hebreb Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Dangelo Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was cleaned everyday without asking , the food was a 10/10 and everything that was available was 10/10 staff was always available and helpful . Definitely would stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/b3b802cb-5550-4d08-9854-850f184d311a-1765056719982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dangelo Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ankita Dec 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The spa was very relaxing. We had a great time at Moon Palace Sunrise as a family of 4-2 adults 2 kids. ##### Ankita Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Navdeep Dec 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is beautiful, clean and well organized. Stagf is very friendly and attentive. ##### Navdeep Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Nizam Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was pretty good and the staff was very cooperative ##### Nizam Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Sarp Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice facilities, most of the staff was very friendly, always wanted to help and serve, except the entertainment crew. Food and drinks were great. 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