Choose dates to view prices

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Restaurant
On the beach
On the beach
On the beach
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

UNESCO Sustainable Travel Pledge

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.0 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach2 min walk
  • Popular LocationForum Beach10 min walk
  • Popular LocationCancun Convention Center13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

About this area

Cancun

Located on the beach, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is in Zona Hotelera, a neighborhood in Cancun. Cancun Golf Club at Pok Ta Pok and Puerto Cancun Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Costa Occidental de Isla Mujeres National Park and Extreme Adventure. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.

What's nearby

  • Chac Mool Beach - 2 min walk
  • Forum Beach - 10 min walk
  • Cancun Convention Center - 13 min walk
  • Plaza Caracol Mall - 15 min walk
  • Cancun Golf Club at Pok Ta Pok - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • The Surfin Burrito - 6 min walk
  • Limoncello - 10 min walk
  • Lorenzillo's - 11 min walk
  • Mextreme - 13 min walk
  • Marinero's - 13 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4-star all-inclusive property located in Zona Hotelera
A swim-up bar, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. With a beachfront location, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A 24-hour front desk, ATM/banking services, and wedding services
  • Meeting rooms, luggage storage, and a front desk safe
  • Guest reviews speak well of the dining options, pool, and helpful staff
Room features
All 180 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and pillow menus. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 18 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on Dec 13, 2022 start from CA $461.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Self parking is free at this property.

What time is check-in at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only located?

Nestled on the beach, this Zona Hotelera property is 0.1 mi (0.1 km) from Chac Mool Beach and 1.5 mi (2.4 km) from La Isla Shopping Mall. Forum Beach and Costa Occidental de Isla Mujeres National Park are also within 15 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 733 out of 1229 reviews" "
" "5 - Excellent 60%
Rating 4 - Good. 228 out of 1229 reviews" "
" "4 - Good 19%
Rating 3 - Okay. 124 out of 1229 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 59 out of 1229 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 85 out of 1229 reviews" "
" "1 - Terrible 7%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Jeremy
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Royalton CHIC Cancun and we are continually pleased by the resort, amenities, and staff- hence why we are returning guests. We spent five nights in the Diamond Club Oceanfront Junior Suite and had the most amazing experience. The view is spectacular, housekeeping staff efficient, and received professional, personalized service from Xavier each day. One of the best perks of Diamond Club is being able to communicate with a personal concierge daily to set up dinner reservations (highly recommend), request additional items for your room, set up transportation, or to inquire about any activity or event at the resort or locally. Aside from those perks, we preferred the regular pool/swim up bar compared to the separate Diamond Club pool/swim up bar simply due to more people and entertainment at that pool. Hunter’s Steakhouse, Agave, and Score Sports Bar most certainly have the best entrees across the resort and there is always some sort of night time entertainment. The only downside to the third floor bar/club area is that the DJ tends to keep the same playlist on repeat every single night. If you don’t already know all of the Single Ladies lyrics or steps to the Cupid Shuffle, you will after a couple of nights there. The best perk of all- Royalton CHIC is adults only! Need I say more? I highly recommend booking RC for your adults only, all inclusive vacation. This most certainly will not be our last stay!
Stayed 5 nights in Nov 2022

2/5 Poor

Vy
Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We didn't have hood time here, didn't worth for upgrade diamond club if we still have to pay extra for lobster or premium steak or more. We did pay extra for lobster, but it was bad not fresh and favor really bad. One of employee cleaned our room, he or she was touched my purse move around and stole 100$ cash that i have left in my wallet. Stuffs some of them aren't friendly, some of them if you don't tip them they don't even come around you, especially stuffs that work ar the beach area. The umbrella, table and chairs guys they don't have yhr right attitude for someone equally. So disappointed for whole experience never again!
Stayed 3 nights in Nov 2022

5/5 Excellent

Tianna
Travelled with group
Liked: Cleanliness, staff & service, amenities
AMAZING staff is great, the architect is beautiful! The view from my ocean view bed room was FANTASTIC. Would definitely come back. Very refreshing to see people my age (25-30) at the resort. I love the Royalton
Stayed 6 nights in Nov 2022

5/5 Excellent

Zhu Ai
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very helpful and the food is good
Stayed 4 nights in Nov 2022

2/5 Poor

Charles
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast good because Jorge makes good omelets. The rest of the food not very good. The staff was great, and our butler Estephania was amazing. We upgraded the Diamond package with very few perks. Pool was way to noisy, with door slamming music. The room was small for a presidential suite, and the balcony flashed lights all night which was annoying. Lastly, the no smoking policy was not enforced around pool which made a terrible pool experience.
Stayed 7 nights in Oct 2022

5/5 Excellent

Dareshia
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved this resort! If you’re the type that likes to stay at the resort this is it. There is always something to do. The international buffet was great. I don’t think it’s necessary to have the diamond club because good tipping will get you a long way lol. The shows were awesome the view was amazing. We’ll definitely be back soon!
Stayed 3 nights in Nov 2022

3/5 Okay

JANE
Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The hotel itself smells like Mildew, they are constantly infusing scents into the lobby to offset the bad smell. I had to have my SUITE deep cleaned and a de-humidifier added to relieve the mildew smell. The food its the absolute worst I have had in my 5 trips to Mexico. This hotel is not worth the price, The staff is attentive but overall needs a major overhall.

5/5 Excellent

Edward
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, enjoyed from the moment we walked in until we left out the front door. Will be staying here again in the near future!!

3/5 Okay

Matthew Adam
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities