Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
4.0 star property
Cancun's Planet Hollywood resort delivers a sun-soaked escape where travelers enjoy beachfront relaxation, poolside cocktails, and memorable experiences
Choose dates to view prices
Photo gallery for Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a complete vacation package. Guests appreciate the attentive staff while taking advantage of the swim-up bar, scheduling private massages right on the beach, or joining on-site yoga classes.
Reviews
7.87.8 out of 10
Good
Popular amenities
All-inclusive
Free WiFi
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Costa Mujeres, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is on a private beach. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Puerto Cancun Marina Town Center and Plaza Las Americas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Visit our Costa Mujeres travel guide
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028
What's nearby
Mujeres Beach
11 min drive - 5.8 km
El Meco Archaeological Site
17 min drive - 11.1 km
Playa Mujeres Golf Club
9 min drive - 4.5 km
Punta Sam Ferry Terminal
14 min drive - 8.3 km
Punta Sam Beach
14 min drive - 8.3 km
Getting around
Cancun Intl. Airport (CUN)
41 min drive
Restaurants
So Cal Gourmet Food Emporium
1 min walk
Grand Caribe
8 min walk
Kulinarium Riu Latino
3 min drive
The Shores Restaurant
1 min walk
Velvet
3 min drive
About this property
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
Upscale all-inclusive property
At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. With amenities like a private beach and beach massages, this property is the perfect place to soak up the sun. Indulge in a facial, a Thai massage, and a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the health club; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a grocery/convenience store, a terrace, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
A gift shop, coffee/tea in the lobby, and concierge services
An elevator, multilingual staff, and luggage storage
Wedding services, a 24-hour front desk, and tour/ticket assistance
Guest reviews give top marks for the helpful staff
Room features
All 648 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Free infant beds and free extra beds
Down comforters and sofa beds
Rainfall showers, designer toiletries, and hair dryers
Flat-screen TVs with premium channels
Wardrobes/closets, balconies, and separate sitting areas
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Similar properties
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only
Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse
Things to do
4 outdoor pools
Children's pool
Designer stores
Fitness classes
Free children's club
Full-service spa
Health club
Pilates classes
Playground
Yoga classes
Family friendly
4 outdoor pools
Children's games
Children's pool
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room crib
In-room sofa bed
Playground
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center
Outdoors
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Built in 2019
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Double sofa bed
Down comforter
Free crib
Free rollaway/extra bed
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 33.94 per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-003963/2025
We should mention
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive
Frequently asked questions
Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.
How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on Apr 12, 2026 start from CA $449, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort doesn't offer parking.
What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Yes, the property is all-inclusive.
Where is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort located?
This Costa Mujeres property is on the beach, 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Would def stay here again. Great staff/service, clean pools and rooms. Booking through Expedia gets you a private concierge that helps book dinner reservations and whatever else you need. Need more chairs and umbrellas by the pools.
We had a wonderful time here in March '26! The staff were all very friendly and helpful. We especially appreciated the exceptional service from the Expedia reps, Dana and David. They checked in with us every day to make sure we had everything we needed!
Dana and David from Expedia were amazing. They were so responsive and they checked on us every day during our stay. They were so helpful! They booked all our dinner reservations and they helped secure late checkout for us at no extra cost. We will definitely be going here again!
The whole family had an amazing time. Our Expedia reps at the hotel made a WhatsApp chat which was extremely convenient. They made dinner reservations for us with the ease of sending a text message and when we had no hot water in our room it was fixed within 30min of letting them know.
Excellent property, maintained good hygiene, close to ocean, lots of activity for all ages( dancing, beach volleyball, daily shows, games), delicious food and excellent hospitality by Expedia staff (Dana and David). Both helped us a lot everyday, ensuring we are doing good, provide excellent support during our stay. Thank you so much.
Vishal Ashvinkumar
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Melvin
Feb 17, 2026
Liked: Amenities
Disliked: Cleanliness
The service was great. Room could have been cleaner. Amenities was awesome. Loved the swim out. The beach was amazing.
I had a wonderful stay and wanted to give a special thank you to Dan and David. They were incredibly helpful and always responded quickly whenever I needed anything. They never hesitated to assist and consistently checked in to make sure I was comfortable and had everything I needed.
What meant the most was how they helped make my son’s birthday special during our stay. Their kindness and attentiveness truly made the experience memorable for us. I really appreciate the excellent service and would highly recommend staying here.
Yaneth
Stayed 4 nights in Mar 2026
Verified
8/10 Good
Zackary
Feb 4, 2026
Liked: Cleanliness
Clean, staff was awesome, but did seem understaffed.
Our agent’s name was Dana and she was quite literally the poster girl of hospitality. Anything we needed she made sure was attended to, ranging from a last-minute reservation to giving us Expedia’s amazing discounts on excursions. So glad we had her to help us out during our stay! 😊
Very clean rooms. Staff was amazing. Dana and David were very attentive and friendly taking care of our needs. Food was delicious.
Angelica
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Amy Lee
Jan 16, 2026
Liked: Amenities
Check in was smooth and easy, the room was very nice, staff were so nice. David our expedia ambassador was so helpful and made sure everything was perfect and so special for our stay.
Amy Lee
Stayed 6 nights in Jan 2026
Verified
8/10 Good
Sarah
Jan 20, 2026
Staff was good and our 2 reps from Expedia made the trip for us! David and Dana were exceptional and went above and beyond for us!
Dana from concierge was amazing! Our room was perfect and the only requests we had was additional water. They brought it right away. During our stay Dana would message us to make sure we were doing ok. During our last night she asked if we had dinner plans and offered an exclusive restaurant for us. She was amazing and we really enjoyed her being our Expedia representative
Our stay at an all-inclusive beach resort in Cancun was absolutely amazing! The resort itself was beautiful, with stunning ocean views and well-kept grounds that made it feel like a true getaway. The food was great with plenty of options, and the entertainment each day and night kept things fun and lively.
The pool was beautiful and the lazy river was so much fun! What really made the experience special was the staff. Julio, a poll server was incredible—always friendly, attentive, and made sure everyone was having a great time. He was the kindest, most genuine person, so I highly recommend tracking him down. Dana and David with Expedia were also amazing and helped make the whole trip smooth and enjoyable from start to finish.
Overall, it was a fantastic vacation with great service, great food, and a beautiful setting. We would definitely come back!
Our stay was absolutely amazing can’t wait to come back!!!! Everything from the food, drinks and activities were great. Been to Mexico many times in the past but this was the best AMAZING BEACH!!!
Our butlers David and Mauricio went out of their way to make everything so special THANK YOU!!!Cant wait to come again
This was our first time at Planet Hollywood and we absolutely loved it. From the moment you enter the lobby the staff was wonderful. Our butler Frank was top notch. Leo who works in building 21 was outstanding. Vicente at the adult pool was fabulous. We booked our trip for next year at the same time. Love it here!!
The service was amazing and our expedia consierge David and Dana was exceptional for service . Always there ready to reserve our night time restaurants and making sure we have everything. The hotel was amazing food was 10/10. Rooms super clean overall great experience . We had an upgrade vip Star Class so that was cool. Thank you Planet Hollywood . Michel and Monique Abitbol