Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beach property with 3 outdoor swimming pools
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

View from room
Aerial view
LED TV
4 restaurants, breakfast served
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments

Reviews

9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Pool
    PoolPool
  • All-inclusive
    All-inclusiveAll-inclusive
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationMujeres Beach6 min walk
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPlaya Mujeres Golf Club11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Similar properties

About the area

Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and by the ocean. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. El Meco Archaeological Site and Gran Puerto Pier are two other places to visit that come recommended. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Mujeres Beach - 6 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 11 min drive
  • Ultramar Ferry Puerto Juárez - 12 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪El Suspiro - ‬9 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪La Palapa D' Madera - ‬5 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Punta Sam Ferry Terminal
Located close to Playa Mujeres Golf Club and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides a free breakfast buffet, 18 holes of golf, and a marina. With amenities like beachfront dining and sailing, this property is the perfect place to soak up the sun. Treat yourself to a massage, a body wrap, or aromatherapy at The Beloved Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Pilates classes and fitness classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, tour/ticket assistance, and multilingual staff
  • Concierge services, beach towels, and massage treatment rooms
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 109 rooms feature comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like premium bedding and furnished balconies.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • LED TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Marina
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Jul 30, 2024 start from CA $950.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1004 reviews" "
Rating 8 - Good. 96 out of 1004 reviews" "
Rating 6 - Okay. 27 out of 1004 reviews" "
Rating 4 - Poor. 10 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely beautiful and everyone was so nice and welcoming! I loved all the arts and crafts activities, along with the night performances. The taco truck with Guadalupe was soooooo good, and El Mar restaurant was our favorite! I literally loved my stay and I can’t wait to be back in the near future! Muchas gracias Beloved! ❤️
Stayed 5 nights in Jul 2024

10/10 Excellent

Theodore Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beloved was a great place to celebrate our anniversary. The grounds are beautiful and so well maintained. The service was absolutely incredible; better than we've ever experienced. The small resort feel really allowed us to relax. Even if the main pool got a bit busy, to be clear, busy would be maybe 10 couples in it, there are other pools you can go to. The food was fine, but a bit of a let down. Multiple meals of lobster and steak, from multiple restaurants were quite tough. The AC could be a bit stronger as well. To be clear, we are already entertaining a return visit because the pros outweigh the cons, but we had higher hopes going into the trip based on so many others' experiences. The service, small size, and relaxing atmosphere are really what is drawing us back in. I do hope they add card access to the patio doors on their main floor casita rooms. Such easy access to the pool, beach, and two restaurants, but no way to lock the door leaving that way.
Stayed 7 nights in Jul 2024

10/10 Excellent

Martha, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first trip to Cancun our one year anniversary, they made it memorable, staff was great in all areas of the resort ,Mex greeted us , made us drinks and showed us around our room and took care of our transportation while we were at the resort. Our room was beautiful and clean, love coming back at night and having a small dessert left in our room every day, and the food delicious, exquisite the drinks same, everyone made us feel welcomed. Property so clean and beautiful. We will definitely come back and recommend it to our friends and family. We love Luis and staff at the cabana area, and the hostess were great all of our needs were met. The staff was great on our last day we were surprised by the Staff Russell, the bar supervisor and Kassandra at El Mar at Dinner with a delicious dessert and a beautiful hand written letter by Kassandra telling us how they love having us as guest. Thank you and everyone for making our vacation great with a lot of great and beautiful memories. From the Restaurant's to the Bar's to the Taco truck and the Coffee shop we were pampered by everyone. We will give this Resort a 10 .
Stayed 4 nights in Jul 2024

10/10 Excellent

Blessing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained , and clean,’the customer service was thvery absolute best!!! We had a romantic dinner at the beach and that was amazing. The food was delicious, the presentation… everything. Service at the beach was outstanding. We would be going back again soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A couples retreat. Staff was extraordinary and welcoming. Made us feel like Family coming and going.
Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort quiet and peaceful.
Stayed 6 nights in Jul 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. If you want to relax, stress free stay. Beautiful place. Enjoyed food at “La trattoria”, Lupitas, and La Mar. Taco truck was amazing. Marilyn Check in process was smooth. Thank you Christian guest services Manager- you really went out of your way to make our stay memorable. Our waiter Cesar from Lupitas - was great! Fernando, Norbelto, Gilberto bar tenders at lobby and pool area where on point. Concierge at the beach always so helpful. Trevor waiter at la mar so funny and always helpful Freddy at the concierge entrance always willing to help. Jose at el mar often came to check that everything was ok. Elias waiter el mar was very pleasant Loved our massages! Thank you Marco hydro massage and spa experience was wonderful Orfanel check out was very smooth. Overall great experience. Even during the brief hours of Hurricane Beryl. Bring change for tipping.
Stayed 8 nights in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Darla Suzette, NEW BOSTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! We were there during Hurricane Beryl - they were prepared, informative and we couldnt have asked for more
Stayed 5 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

AYMARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si quieres relájate este es el lugar ! Sin duda altamente recomendado
Stayed 5 nights in Jun 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property
Stayed 7 nights in Jun 2024

10/10 Excellent

Tyler Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jun 2024

10/10 Excellent

Cem

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2024

10/10 Excellent

Alyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness of this property is the personal attention you receive from all of the staff. From the moment you walk in the door you recieve royal treatment from the wait staff to grounds keepers. The food was excellent as well. My husband as nd I will definely make a return trip.
Stayed 6 nights in Jun 2024

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ian

Stayed 3 nights in Jun 2024

10/10 Excellent

Qunnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

santana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite property the one time we did try to mingle with others laugh and play a little music at the swim up bar security came and said we were too loud must I remind you it was approximately 10 people 😞 Want to sleep go here, not very live until around 9 when nightly entertainment starts.
Stayed 2 nights in Jun 2024

8/10 Good

Terrenie, West Palm Beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property but better suited for older couples
Stayed 3 nights in Jun 2024