Beloved Playa Mujeres - Couples Only All Inclusive

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Primary image
Beach towels, sailing
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
Terrace/patio

Overview of Beloved Playa Mujeres - Couples Only All Inclusive

VIP Access

Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationTortuga Beach41 min drive
  • Popular LocationLa Isla Shopping Mall49 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)53 min drive
  • Popular LocationDelfines Beach56 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and by the ocean. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Costa Occidental de Isla Mujeres National Park and Norte Beach. Looking to enjoy an event or a game while in town? See what's happening at Fernando Toro Valenzuela Stadium or Andres Quintana Roo Stadium. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Mujeres Beach - 2 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Tortuga Beach - 41 min drive
  • La Isla Shopping Mall - 49 min drive
  • Delfines Beach - 56 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Elegant adults-only beach property
Guests of this beach property will appreciate convenient onsite amenities such as a spa tub and a fitness center.
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Le Bisou
  • Lupita Steakhouse
  • La Isla Trattoria
  • El Mar

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Private indoor spa tub
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 846 out of 1000 reviews
5 - Excellent 85%
Rating 4 - Good. 103 out of 1000 reviews
4 - Good 10%
Rating 3 - Okay. 29 out of 1000 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 1000 reviews
2 - Poor 1%
Rating 1 - Terrible. 16 out of 1000 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Amazing staff. I want to say thanks to Grecia, Antonio , Alberto , Francisco Claudia, Jorge, Gipsy. Beloved Resort is for me the best !!!! In addition to that ( rooms are really clean, delicious food , beautiful beach ). What can I say you are 5 stars 🌟
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beloved was far and beyond what we could have expected. This was my wife and I's all-time favorite trip and we can not wait to come back. Perfect for an intimate, relaxing vacation with the one you love.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superbly quiet and relaxing experience!
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The resort and staff was very nice. My last day however I got food poisoning. Very ironic as well when going to the only boutique, they were sold out of Gatorade and any medicine for such. If the food had been better tasting and did not get me sick towards the end of the trip I would have gave 5 stars. But I still give 4 because of the great service and views we had.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, the staff was great. Super quiet and relaxing hotel. Had an argument with concierge our last day in regards to a covid test which ruined our last day, left a bad taste in our mouth after we had such an amazing trip.
Stayed 6 nights in Jun 2022