Title: Melia Casa Maya Cancun All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Casa Maya Cancun All Inclusive Casa Maya Cancun welcomes travelers to a beachfront retreat where white sand meets turquoise waters, with two pools and water activities for every type of vacation ## Photo gallery for Melia Casa Maya Cancun All Inclusive ![Terrace/patio - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/01122522-ce76-4d6d-a242-4dcd34b5c780-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![The Level Room Swim Up | View from room - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/cc3be78b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/c3744fd1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Maya Cancun, near Cancun Convention Center and La Isla Shopping Mall, offers a peaceful retreat with two pools and a white sand beach with free cabanas. Guests can dine at the on-site international restaurant or enjoy activities like motor boating and scuba diving. ## Reviews 8.2 Very good ## Popular amenities - Hot tub - All-inclusive - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Melia Room, Room, Ocean View ![Melia Room, Room, Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/a68b74e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Room, Ocean View 8.4 Very good 22 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Down duvet Hair dryer Private bathroom Minibar - 441 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Room Swim Up ![The Level Room Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room Swim Up ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds HDTV Down duvet Bathrobes Private bathroom - 441 sq ft - Ocean view - Sleeps 4 - 1 King Bed ### View all photos for Melia Suite Ocean View ![Melia Suite Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/7feefd01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Suite Ocean View 9.6 Exceptional 15 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds HDTV Separate bedroom Down duvet Hair dryer - 872 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Suite Swim Up ![The Level Suite Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/ecf9a1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Suite Swim Up ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds HDTV Separate bedroom Down duvet Bathrobes - 872 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed ### View all photos for The Level, Suite, Ocean View ![The Level, Suite, Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e439d67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Suite, Ocean View 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cribs/infant beds HDTV Separate bedroom Down duvet - 872 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Grand Suite ![View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/da262360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Grand Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cribs/infant beds HDTV 2 bedrooms Down duvet - 1119 sq ft - 2 bedrooms - Ocean view - Sleeps 8 - 1 King Bed and 2 Twin Beds ### View all photos for The Level, Room, Ocean View ![The Level, Room, Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w4295h2867x5y0-1f7eb107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Room, Ocean View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Down duvet Bathrobes Private bathroom Hair dryer - 441 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Room Standard with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/22f7d4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Room Superior with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w1916h1280x4y0-40c06fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Ocean View - 441 sq ft - Sleeps 4 ### Room Standard with Ocean View - 441 sq ft - Sleeps 1 ### Suite Junior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 1 ### Room Superior with Ocean View - 441 sq ft - Sleeps 1 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/f54cb7c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,005 reviews CA $371 CA $455 total includes taxes & fees Feb 14 - 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All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,059 reviews CA $874 CA $1,068 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=95d9087c-3a2d-4f0a-a433-0ebcf2822f09&top_cur=CAD) Ad ![Royal Master Suite Hot Tub | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19900/19878/7b646291_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Park Royal Cancun - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,336 reviews CA $566 CA $692 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=95d9087c-3a2d-4f0a-a433-0ebcf2822f09&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) ## About the area Located in Zona Hotelera, a neighborhood in Cancun, Melia Casa Maya Cancun All Inclusive is in the entertainment district and on the beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Delfines Beach. Cancun Convention Center and Ultramar Ferry Puerto Juárez are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14500%2C-86.77927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ETy0QvvNzDgCnXeh149IQkDxsjQ=) Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500 ### What's nearby - Langosta Beach \- 1 min walk \- 0.1 km - Nichupté Lagoon \- 2 min walk \- 0.2 km - Escénica Tower \- 14 min walk \- 1.2 km - Tortuga Beach \- 17 min walk \- 1.5 km - Playa Tortugas \- 3 min drive \- 2.1 km ### Getting around - Cancun Intl. Airport (CUN) - 33 min drive ### Restaurants - ‪Breakfast - ‬7 min walk - ‪Lobby Bar - ‬1 min walk - ‪Restaurant Dos Lunas - ‬10 min walk - ‪Swim-up Bar - ‬6 min walk - ‪Wink Lobby Bar - ‬4 min walk ## About this property ### Melia Casa Maya Cancun All Inclusive Upscale all-inclusive property near Langosta Beach Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle, and a terrace. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a facial. Be sure to enjoy local cuisine and ocean views at the 4 on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi. You'll also find perks like: - 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas - Free self parking - An area shuttle, beach umbrellas, and tour/ticket assistance - A TV in the lobby, smoke-free premises, and an elevator - Guest reviews say great things about the beach locale and helpful staff Room features All 260 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Showers, free toiletries, and hair dryers - 55-inch HDTVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18910000/18904800/18904781/dfa0c6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,174 reviews CA $638 CA $778 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=18904781&PinnedHotelID=18904781&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Master Suite Hot Tub | View from room](https://images.trvl-media.com/lodging/1000000/20000/19900/19878/w1280h887x0y0-11fe28cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Cancun - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,336 reviews CA $566 CA $692 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=19878&PinnedHotelID=19878&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1140000/1139400/1139341/5f7ec413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 2,800 reviews CA $462 CA $566 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1139341&PinnedHotelID=1139341&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/2a710f1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Club Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.2 Good 3,494 reviews CA $452 CA $554 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1120000/1110100/1110099/b43bb57e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GR Solaris Cancun & Spa - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 4,762 reviews CA $364 CA $463 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1110099&PinnedHotelID=1110099&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.6 Good 2,902 reviews CA $388 CA $476 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1579645&PinnedHotelID=1579645&HadPinnedHotel=true®ionId=-1&adults=2) ![9 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 82.37 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transportation to and from this property ### Property is also known as Casa Maya Casa Maya Cancun Casa Maya Hotel Hotel Casa Maya Hotel Casa Maya Cancun Maya Casa Cancun Casa Maya Casa Maya Cancun Hotel Cancun Casa Maya Hotel Cancun Imperial Fiesta Club Hotel Casa Maya ## Frequently asked questions ### Does Melia Casa Maya Cancun All Inclusive have a pool? ### How much does it cost to stay at Melia Casa Maya Cancun All Inclusive? ### Is Melia Casa Maya Cancun All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Melia Casa Maya Cancun All Inclusive? ### What time is check-out at Melia Casa Maya Cancun All Inclusive? ### Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive? ### Where is Melia Casa Maya Cancun All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Melia Casa Maya Cancun All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 177 8 - Good 92 6 - Okay 48 4 - Poor 19 2 - Terrible 24 ## Reviews ### 10/10 Excellent #### Michelle Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing staff and amenities ##### Michelle Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Ricardo Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Best hotel stay in well over a decade. Great service, food and atmosphere. ##### Ricardo Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Iain Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely boutique hotel. Perfect for families with your kids. Would return time and time again. ##### Iain Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Prashant Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room ##### Prashant Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Saidaziz Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel for families with kids. Everything was excellent and very comfortable. Special thanks to Luis, the beach waiter—he was amazing, friendly, and provided perfect service. Highly recommended! ##### Saidaziz Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Antonietta Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful large rooms, attentive staff , high end food and beautiful pool and beautiful beach ##### Antonietta Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Oksana Dec 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall good experience. However, food options are very limited and entertainment could be better. Small and quiet hotel with nice beach, pool and waterpark for kids. ##### Oksana Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Varun Kumar Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a fantastic stay at Meliá Casa Maya Cancun. The resort is clean, beautifully maintained, and perfectly located in the Hotel Zone with easy access to the beach and lagoon views. The staff were consistently warm, attentive, and eager to help, which made the experience even more enjoyable. The rooms were comfortable and well kept, the food was fresh with good variety, and the overall atmosphere was relaxed and family-friendly. A great choice for a stress-free all-inclusive vacation in Cancun — we’d happily return! ##### Varun Kumar Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Reubem Alexandre Dec 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was warm, attentive, and committed to making every moment special. The hotel’s beautiful infrastructure, well-maintained spaces, and relaxing atmosphere made our stay truly enjoyable. A special highlight goes to the events and kids’ entertainment team, who created fun experiences for our family every single day. ##### Reubem Alexandre Stayed 6 nights in Dec 2025 ### 8/10 Good #### Joel Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was great, lots of area on the beach and never felt too crowded. The kids water park entertained our kids for many hours. The swimming area was clean but a little too wavy. The food was just fine, but nothing to write home about. The room was large and had more than enough space for all of our things, but smelled a little musty upon first arrival. The staff were really friendly and very helpful ##### Joel Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Daryn Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The level grand suite room was great. Kids loved the water park. Lack of restaurants and crowded beach were main 2 negatives. The locals came to hang out late afternoon. Not a nice beach for walking along. ##### Daryn Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Lizett Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great and amazing. ##### Lizett Stayed 7 nights in Oct 2025 ### 8/10 Good #### YUE Nov 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful service ##### YUE Stayed 18 nights in Oct 2025 ### 10/10 Excellent #### ozlem Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed at Meliá Casa Maya Cancun for a week with my two older kids and really enjoyed it. The resort is very clean, modern, and newly renovated. It’s a smaller and quieter place, which was perfect for us. We booked a basic room, and it was surprisingly large, very clean, comfortable, and had a nice view. Honestly, we didn’t see any reason to upgrade—the basic room was more than good enough for us. The staff were super friendly and always helpful. We liked the food, and the desserts were especially good. The beach and pool were great and never felt crowded. If you don’t like big, busy resorts and prefer something calm and comfortable, this is a great option. ![](https://a.travel-assets.com/ugc/hotel-reviews/f0675992-f4e3-4721-9eb5-f9446a33415b-1765642974746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fda16865-c75e-4ecf-a007-cf023378cd56-1765642969512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ozlem Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Alberto de Oliveira Dec 2, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Good for the price but some inconveniences. The bad: mouldy smell in the bedroom and hallway, self service restaurants are not clean at all, tours sold at the hotel lobby. The good: beach location, views, pool, kids activities. ![Hotel entrance.](https://a.travel-assets.com/ugc/hotel-reviews/d373c880-c32e-4d18-bcf1-a0ffeb05f51b-1764703021293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach front](https://a.travel-assets.com/ugc/hotel-reviews/9df7e851-7864-4813-a249-546ec7db5884-1764703021485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Washroom, smell was pretty bad.](https://a.travel-assets.com/ugc/hotel-reviews/0522dbaa-e86f-4053-9152-639164b7749e-1764703022096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poor maintenance, smell was pretty bad.](https://a.travel-assets.com/ugc/hotel-reviews/d6540f32-cd33-4ba2-aaba-a4741533d9f8-1764703022165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alberto de Oliveira Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Reem Dec 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was absolutely amazing in every way. There was entertainment every night, and the place itself is very modern and beautiful. The food was incredible, I already miss the steak, salmon, and juicy shrimp 😋 The restaurant atmosphere was great, and the staff were extremely friendly and helpful. I only have one small comment, the pool could use some heating. Sometimes it gets windy, so the water feels cold. Personally, I couldn’t swim in the pool. However, the beach was absolutely beautiful, the water was warm, and the best part is that it’s very close there’s no long walk from the pool to the beach. ![](https://a.travel-assets.com/ugc/hotel-reviews/19ee958b-2c33-49f0-9477-224dd33cb4c9-1766018345883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5d0957de-12a2-44ef-9fda-3e36520476a4-1766018345511.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec927158-3c3d-403d-93f6-a88730d29aa5-1766018345161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Reem Stayed 6 nights in Dec 2025 ### 8/10 Good #### Aprille Noraine Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. ##### Aprille Noraine Stayed 4 nights in Aug 2025 ### 8/10 Good #### JORGE Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In general was good. In reference with others Meliá Hotels this one does not offer the variety of food and facilities of others. The staff in general is very good. ##### JORGE Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Nicole Annette Aug 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities We loved everything food was excellent, clean resort, beach beautiful. Staff was amazing!! ##### Nicole Annette Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Nouman Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Rooms were great and spacious. Service was great from majority of the staff. Food was underwhelming because of only 2 restaurants which means the buffet should’ve been bigger but no the buffet was one of the smallest I’ve ever seen. The waterpark was great for the kids and adults. The pool was also great for kids as it has a shallow section. The beach on the north side of the strip is more of a bay so it’s calm without any waves (good for kids but not good if you’re looking for waves). ##### Nouman Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Hana Jan 4, 2026 Food was clean but limited options, also tables and chairs were not clean properly at restaurants between people . Kids high chair most of the time dirty. Pool is cold not heated and no hot tub. No ramp to take stroller to the beach or the water park from inside. Kids club lack toys and entertainment options it only had timed activities. No coffee shops. And icecream for the kids was only served in a hidden place it was like a hidden gem and most of the time not available . The best thing about the resort if the beach and the clean rooms and friendly staff . ##### Hana Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Charles Albert Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel, property, staff and restaurants were above all expectations. The balcony was nice in the morning, but we could not enjoy it during the afternoon or evening because of the restaurant ventilation being directly below. I can’t say enough about the wonderful staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/34267a50-53b7-4e2b-b931-d47d55b95996-1761345925850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38bdf25d-6350-49e0-acaa-f216bf9bbee7-1761345927181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78506286-fbab-49fc-9610-eaa214abd808-1761345915573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/751efe45-6850-4dbf-8245-0b63d7e153c7-1761345927663.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Albert Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Hevish Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall amazing experience for the price. Food is so good! About 4-5 days is a perfect time to stay ##### Hevish Stayed 5 nights in Aug 2025 ### 6/10 Okay #### SIGNE L Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was courteous. The stove top in room 1418 needs some much needed cleaning or possibly needs to be replaced, it has been trashed and will some be unusable if not taken care of. ##### SIGNE L Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### JUVRAJ Dec 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend Melia Casa Maya. The staff are very friendly. The restaurants had very good food. Room service was quick. Drinks were easily accessible. Pool was very nice and beach was fantastic. They have a decently large waterpark which the kids enjoyed. Melia Casa was a smaller hotel, which we really enjoyed. It WAS NOT over crowded and it was easy to get dinner reservations every single night. The hotel was very nice and clean. There was always a walk-up snack bar with lots of food to choose from. There was also a poolside menu from 11am to 4pm which guests can order from and have food delivered right to their lounge chairs. We had a concierge with our package which we really didn't use but she was great to have in a pinch. Shout out to Lily. Shout out to Jafet at the front check-in area, Francisco at the gym, Alexis & Erik at the Bars, the entertainment team and all the other staff which were great. Highly recommend this hotel. ##### JUVRAJ Stayed 7 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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