Title: Melia Casa Maya Cancun All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=1498129&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Casa Maya Cancun All Inclusive Casa Maya Cancun welcomes travelers to a beachfront retreat where white sand meets turquoise waters, with two pools and water activities for every type of vacation ## Photo gallery for Melia Casa Maya Cancun All Inclusive ![Terrace/patio - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/01122522-ce76-4d6d-a242-4dcd34b5c780-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/04140f50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/cc3be78b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Level Room Swim Up | View from room - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Maya Cancun, near Cancun Convention Center and La Isla Shopping Mall, offers a peaceful retreat with two pools and a white sand beach with free cabanas. Guests can dine at the on-site international restaurant or enjoy activities like motor boating and scuba diving. ## Reviews 8.2 Very good ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Apr. 8 - Apr. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 9 - Apr. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 23 of 23 rooms ### View all photos for Melia Room, Room, Ocean View ![Melia Room, Room, Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/a68b74e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Room, Ocean View 8.6 Excellent 29 reviews - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Room Swim Up ![The Level Room Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room Swim Up - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Melia Suite Ocean View ![Melia Suite Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/7feefd01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Suite Ocean View 9.6 Exceptional 21 reviews - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Suite Swim Up ![The Level Suite Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/ecf9a1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Suite Swim Up - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ### View all photos for The Level, Suite, Ocean View ![The Level, Suite, Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e439d67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Suite, Ocean View 10.0 Exceptional 1 review - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Grand Suite ![View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/da262360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Grand Suite 10.0 Exceptional 1 review - Ocean view - 1119 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed and 2 Twin Beds ### View all photos for The Level, Room, Ocean View ![The Level, Room, Ocean View](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w4295h2867x5y0-1f7eb107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Room, Ocean View 8.6 Excellent 4 reviews - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### Melia Room, Room, Balcony, Ocean View - Ocean view - 517 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### The Level, Room, Balcony, Ocean View - 517 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Room Standard with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/22f7d4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Suite Junior with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/290e1e57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Room Superior with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w1916h1280x4y0-40c06fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Suite Superior with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e501e8df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Suite Superior with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/c494d0e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Family Suite -8 guests- Superior with Ocean View ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/27bd56db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 10 ### Room Standard with Ocean View - 441 sq ft - Sleeps 1 ### Suite Junior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 1 ### Room Superior with Ocean View - 441 sq ft - Sleeps 1 ### View all photos for Room Standard ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/5cb50ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 9.6 Exceptional 4 reviews - 419 sq ft - Sleeps 4 ### View all photos for Apartment Standard ![Down comforters, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/d53d2f1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard 10.0 Exceptional 1 review - 882 sq ft - Sleeps 6 ## You may also like Ad ![On the beach, sun loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) ## About the area Located in Zona Hotelera, a neighborhood in Cancun, Melia Casa Maya Cancun All Inclusive is in the entertainment district and on the beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Delfines Beach. Cancun Convention Center and Ultramar Ferry Puerto Juárez are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and skydiving nearby. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14500%2C-86.77927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ETy0QvvNzDgCnXeh149IQkDxsjQ=) Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500 ### What's nearby - ![Langosta Beach](https://images.trvl-media.com/place/6075632/35e11728-81e9-420b-bb20-6aba0218bc23.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Langosta Beach 1 min walk \- 0.1 km - ![Nichupté Lagoon](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.2 km - ![Escénica Tower](https://images.trvl-media.com/place/6242258/9227196b-3057-412d-a4d2-22b302238e75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Escénica Tower 14 min walk \- 1.2 km - ![Tortuga Beach](https://images.trvl-media.com/place/6075636/aaf67bb0-f567-44f3-be8e-0638a51c9ed7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tortuga Beach 17 min walk \- 1.5 km - ![Cancun Playa Tortugas beach in Mexico](https://images.trvl-media.com/place/6075642/8f1687f1-a76b-48b0-8e72-505df4928e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Tortugas 3 min drive \- 2.1 km ### Getting around - Cancun Intl. Airport (CUN) 33 min drive ### Restaurants - Breakfast 7 min walk - Lobby Bar 1 min walk - Restaurant Dos Lunas 10 min walk - Swim-up Bar 6 min walk - The White Box Gastrobar 9 min walk ## About this property ### Melia Casa Maya Cancun All Inclusive Upscale all-inclusive property near Langosta Beach Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle, and a terrace. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as a body treatment, a massage, or a facial. Be sure to enjoy local cuisine and ocean views at the 4 on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi. You'll also find perks like: - 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas - Free self parking - An area shuttle, concierge services, and a billiards/pool table - Beach towels, a front-desk safe, and multilingual staff - Guest reviews say great things about the beach locale and helpful staff Room features All 260 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Showers, free toiletries, and hair dryers - 55-inch HDTVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### All-inclusive details This property is all-inclusive. 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Airport shuttle available - Area shuttle (surcharge) - Free uncovered self parking on site - Onsite parking includes off-street options ### Food and drink - 3 bars/lounges - 4 restaurants ### Restaurants on site - Cape Nao - Casa Nostra - Lobby Bar Boreal - Merkado - The Grill ### Things to do - 2 outdoor pools - 24-hour gym - Beach volleyball - Billiards/pool table - Children's pool - Free water park - Playground - Shopping - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Babysitting - Children's games - Children's pool - Free water park access - Laundry facilities - Playground - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool umbrellas - Terrace ### Spa - Deep-tissue massages - Facials ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (71 inch wide door) - Pool access ramp on site - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 2 buildings - 8 floors - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transportation to and from this property ### Property is also known as Casa Maya Casa Maya Cancun Casa Maya Hotel Hotel Casa Maya Hotel Casa Maya Cancun Maya Casa Cancun Casa Maya Casa Maya Cancun Hotel Cancun Casa Maya Hotel Cancun Imperial Fiesta Club Hotel Casa Maya ## Frequently asked questions ### Does Melia Casa Maya Cancun All Inclusive have a pool? ### How much does it cost to stay at Melia Casa Maya Cancun All Inclusive? ### Is Melia Casa Maya Cancun All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Melia Casa Maya Cancun All Inclusive? ### What time is check-out at Melia Casa Maya Cancun All Inclusive? ### Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive? ### Where is Melia Casa Maya Cancun All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Melia Casa Maya Cancun All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 219 8 - Good 117 6 - Okay 58 4 - Poor 23 2 - Terrible 29 ## Reviews Verified ### 8/10 Good #### Danica Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly with lots of activities for kids. Property is clean and oceanview suite is spacious. ![](https://a.travel-assets.com/ugc/hotel-reviews/0f4648cb-6dc9-47e2-8dff-063b2fb14edd-1774644191842.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66d3fc6c-c1aa-475f-9b55-590901c9e710-1774644193513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df350680-d2df-4684-8b14-52317c66dd38-1774644198702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22874f90-05a2-403e-9e81-5ba88481282a-1774644199994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danica Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Lorna J Feb 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good food, lots of activities, great beach, comfortable rooms, nice pools ##### Lorna J Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Dorota Mar 25, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel for families with kids. Beautiful and very clean beach. Delicious food and drinks. Very well organized 👌 👏 ##### Dorota Stayed 11 nights in Mar 2026 Verified ### 8/10 Good #### Trang Mar 28, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is a decent drive from the airport (40 minutes without traffic) but the view is worth it. It’s very kid-friendly and the water park is awesome (better than the pictures). I wish they had more indoor kid amenities and more restaurants. ##### Trang Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Iosua Mar 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing beach, great food, friendly staff, and nothing was ever too busy. The #1 MUST is to book "The Level" room category, the extras you get make a huge difference. Melia Casa Maya Cancun is a great family resort. ##### Iosua Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### jacqueline Mar 26, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was absolutely amazing. So glad we went with the upgrade to the Level. Very much worth it considering the amenities. Great beach access and kid friendly. Could not ask for more. Thank you! ![Ocean view](https://a.travel-assets.com/ugc/hotel-reviews/72109d16-f8fe-4d01-b4cc-305c9deaca09-1774483892634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jacqueline Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Todd Charles Feb 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent facility, staff were extremely courteous and helpful. Food exceeded my expectations. Location on one of most beautiful beaches in Cancun. ![](https://a.travel-assets.com/ugc/hotel-reviews/8991a7e2-6fa0-47f6-bbe5-5d6d7d0544c3-1772050069113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b42c0c25-0f86-4da2-b718-783cf44e22bc-1772050203397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Charles Stayed 7 nights in Feb 2026 Verified ### 6/10 Okay #### Heather Mar 29, 2026 Disliked: Amenities, property conditions & facilities Wish there were more dining options and better organization for dinner reservations. Room was outdated but view was nice. Definitely will stay at a slightly larger resort next time. Jose - the pool server was amazing!! ##### Heather Stayed 8 nights in Mar 2026 Verified ### 10/10 Excellent #### Gabriel Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities The place is beautiful very clean and the staff is great! From the bellboy to the servers and waiters at the buffets they were friendly and courteous and did their work with a smile! ![](https://a.travel-assets.com/ugc/hotel-reviews/1e4ced16-afde-4d5d-91dd-567214cc95a5-1771352789233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b161b6c3-83c1-4ca2-83c8-e416b9b9ccc3-1771352791757.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae39816b-cf56-4a20-a637-e8ce3262ebef-1771352789937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41c592b8-d2c7-4cda-bd03-1f48774c3bfb-1771352789163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriel Stayed 2 nights in Feb 2026 Verified ### 6/10 Okay #### William J Feb 1, 2026 Liked: Cleanliness, property conditions & facilities Staff very friendly and accommodating. This is a very kid focused hotel. ##### William J Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Caleb Mar 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a big room, plenty of space for a family of five. Amazing views from the balcony. Food was good, but could be much better if they kept the buffet food hot. Pool and waterslides were both great, the kids had so much fun. ![](https://a.travel-assets.com/ugc/hotel-reviews/e39aef74-30c2-47b9-987a-83bed9cdf1e4-1773188242266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caleb Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Blair Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The kids splash park and water slides were a hit with our kids. ##### Blair Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Gabriela Jan 16, 2026 Liked: Cleanliness, property conditions & facilities Yes it was very clean I had a great time there and planning to go back ##### Gabriela Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Michelle Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing staff and amenities ##### Michelle Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Christopher Jan 30, 2026 Very family friendly. Food was okay. Beach was wonderful. Would definitely book again ##### Christopher Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Ricardo Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Best hotel stay in well over a decade. Great service, food and atmosphere. ##### Ricardo Stayed 8 nights in Dec 2025 Verified ### 8/10 Good #### Austin Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms very clean, food was great, small resort easy to get everywhere, very kids friendly, location wasn’t the best if you love walking down the beach it’s beside a locals beach and pier and the other side is too rocky to walk around. Staff was a bit rude but overall had a great stay! ##### Austin Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Qiamuddin Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful stay at Meliá Maya Casa Cancún. The resort is beautiful, clean, and relaxing, with excellent service from the friendly and attentive staff. The rooms were comfortable, the food was delicious, and the overall atmosphere made our vacation truly enjoyable. Highly recommended! ##### Qiamuddin Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Iain Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely boutique hotel. Perfect for families with your kids. Would return time and time again. ##### Iain Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Antonietta Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful large rooms, attentive staff , high end food and beautiful pool and beautiful beach ##### Antonietta Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Carly Ann Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing activities for kids (non stop schedule!) particularly Jacqueline and Edwin ##### Carly Ann Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Corey Feb 14, 2026 Room was clean! The resort had decent food, amazing service from staff however the beach was dirty, there was poop all over the beach. I asked staff and they said it was turtle poop but they should have someone clean the beach a couple times a day with a pool net or something.other then that the resort was tremendous. ##### Corey Stayed 8 nights in Feb 2026 Verified ### 10/10 Excellent #### Prashant Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room ##### Prashant Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Saidaziz Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel for families with kids. Everything was excellent and very comfortable. Special thanks to Luis, the beach waiter—he was amazing, friendly, and provided perfect service. Highly recommended! ##### Saidaziz Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Oksana Dec 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall good experience. However, food options are very limited and entertainment could be better. Small and quiet hotel with nice beach, pool and waterpark for kids. ##### Oksana Stayed 6 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Maya Cha'an Guesthouse](https://www.expedia.ca/Cancun-Hotels-Maya-Chaan-Guesthouse.h10268555.Hotel-Information) > - [Hotel del Sol](https://www.expedia.ca/Cancun-Hotels-Hotel-Del-Sol.h3544559.Hotel-Information) > - [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > - [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > - [Hotel Uxmal](https://www.expedia.ca/Cancun-Hotels-Hotel-Uxmal.h114123937.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [YurInn](https://www.expedia.ca/Cancun-Hotels-YurInn.h31503746.Hotel-Information) > - [Departamento Rentas Vacacionales Cancun 003](https://www.expedia.ca/Cancun-Hotels-Departamento-Rentas-Vacacionales-Cancun-003.h23551527.Hotel-Information) > - [Mezcal Boutique Hotel](https://www.expedia.ca/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > - [Selina Shared Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h37871073.Hotel-Information) > - [Hotel Kavia Plus Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Kavia-Plus.h61500633.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [La Maison Bleue](https://www.expedia.ca/Cancun-Hotels-La-Maison-Bleue.h74510278.Hotel-Information) > - [Mayambe Private Village](https://www.expedia.ca/Cancun-Hotels-Mayambe-Private-Village.h12468734.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [Hotel Colonial Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Colonial-Cancun.h7941149.Hotel-Information) > - [Casa Frida Kahlo](https://www.expedia.ca/Cancun-Hotels-Casa-Frida-Kahlo.h68336253.Hotel-Information) > - [Digital Nomads Hotel & Co-Living](https://www.expedia.ca/Cancun-Hotels-Nomads-Co-Working-Co-Living.h105903550.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > - [Casa La Ceiba](https://www.expedia.ca/Cancun-Hotels-Casa-La-Ceiba.h25008980.Hotel-Information)