Dreams Sands Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Primary image
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Dreams Sands Cancun Resort & Spa - All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Blvd. Kukulcan km. 8.5 Lote B, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center12 min walk
  • Popular LocationChac Mool Beach15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
  • Popular LocationNorte Beach105 min drive

Choose dates to view prices

About this area

Cancun

Located on a private beach, Dreams Sands Cancun Resort & Spa - All Inclusive is in Zona Hotelera, a walkable area in Cancun with good shopping. The area's natural beauty can be seen at Chac Mool Beach and Tortuga Beach, while Aquaworld and Ventura Park Cancun are popular area attractions. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Plaza Caracol Mall - 4 min walk
  • Forum Beach - 12 min walk
  • Cancun Convention Center - 12 min walk
  • Chac Mool Beach - 15 min walk
  • Norte Beach - 105 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Dag Dag - 3 min walk
  • El Caribeño - 5 min walk
  • Sushi Go - 6 min walk
  • Padrino's Pizza Express - 8 min walk
  • Marinero's - 8 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star resort with pools, private beach, full-service spa
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 438 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and plasma TVs with satellite channels. Other amenities available to guests include iPod docks, 24-hour room service, and coffee makers.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 438 air-conditioned accommodations with iPod docking stations and safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • iPod dock
  • Pay movies
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 per room (up to 22 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa Optional All Inclusive
Dreams Sands Cancun Resort & Spa - All Inclusive Resort
Dreams Sands Cancun Resort & Spa - All Inclusive Cancun
Dreams Sands Cancun Resort & Spa - All Inclusive Resort Cancun

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 419 out of 983 reviews
5 - Excellent 43%
Rating 4 - Good. 254 out of 983 reviews
4 - Good 26%
Rating 3 - Okay. 148 out of 983 reviews
3 - Okay 15%
Rating 2 - Poor. 88 out of 983 reviews
2 - Poor 9%
Rating 1 - Terrible. 74 out of 983 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's a 10 floor hotel and at least 1 of the elevators close to our room was always out of service... In one instance we had to wait for 15 minutes to get into an elevator...
Stayed 2 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like dinner shows on the beach The food is ok, could be better
Stayed 3 nights in May 2022

2/5 Poor

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was really good and kept the place clean and Covid safe. Hotel itself was outdated, lots of line ups, hoarding beach chairs, food was meh, cheap booze, elevators were severely undersized. Excursions are limited and quite terrible. They advertise this as a 4 star hotel but it's a 100 star system (I'd say it's closer to a 2 star resort, maybe a 3). A/C sort of works depending on your proximity to the central AC system. Our room was one of the better rooms in our group (we upgraded to the preferred rooms) and on a 35C day it was able to cool to 26C. No AC in common areas.
Stayed 11 nights in Apr 2022

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to move twice and would have been of been three if we didn’t decide to just deal with the issues. The restaurant food is bland and cold and not offering a whole lot of choices at each restaurant. The service team helping to get you beverages around the resort are great. Air conditioning throughout the resort is lacking, including the restaurants.
Stayed 6 nights in Apr 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Property and Staff very nice, service was good, the foods is ok, entertainment was great, activity at Hotel was Amazing, only at my room #212 is not good at all, a lot of noises from people at the front of Hotel parties I couldn't sleep till they stop, I would enjoy more if my room is away from that area Over all was great experience
Stayed 3 nights in May 2022