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Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only

Photo gallery for Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Beach nearby, white sand, sun loungers, beach towels
Beach nearby, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only

VIP Access

Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only

4.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park3 min walk
  • Popular LocationLas Palmas Public Beach12 min walk
  • Popular LocationSFER IK13 min walk
  • AirportTulum, Quintana Roo (TUY)14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tulum

Located in Tulum, Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only is in a national park and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 12 min walk
  • SFER IK - 13 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Beach - 7 min drive

Restaurants

  • Casa Maria - 11 min walk
  • Kitchen Table - 13 min walk
  • Kin Toh - 16 min walk
  • Mina - 17 min walk
  • Juanita Diavola - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only

4.5-star luxury property by the sea
Located close to Las Palmas Public Beach and Playa Paraiso, Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only provides free cooked-to-order breakfast, a swim-up bar, and a poolside bar. Indulge in a hot stone massage, hydrotherapy, and a body scrub at the onsite spa. Enjoy international cuisine, a poolside location, and ocean views at the two onsite restaurants. Yoga classes are offered at the gym; the property also has a grocery/convenience store, a terrace, and a garden. Guests can also expect to find a hair salon, a library and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free bicycle rentals, a billiards/pool table, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and wedding services
  • A gift shop, tour/ticket assistance, and karaoke
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 94 rooms feature comforts such as private hot tubs and air conditioning, in addition to perks like separate sitting areas and free stocked minibars.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort All Inclusive Adults Only
Kore Tulum Retreat Spa Resort Optional All Inclusive Adults Only

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only on Feb 4, 2023 start from CA $843.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only?

Limited spots are available.

What time is check-in at Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, aerobics classes, water fitness classes, and more.

Where is Kore Tulum Retreat and Spa Resort - Optional All Inclusive - Adults Only located?

Situated by the sea, this all-inclusive property is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 2 mi (3 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1019 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 261 out of 1019 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 130 out of 1019 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 65 out of 1019 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 77 out of 1019 reviews" "
" "2 - Terrible 8%

8.6/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. The property was clean not crowded very relaxing and comfortable
Stayed 7 nights in Jan 2023

8/10 Good

Anel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to have a quiet getaway. Better food out in town or down the beach, although for all inclusive was not a bad place.

2/10 Terrible

Susanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left and forfeited the cost of the room because it was intolerable. Sheets had not been washed, little to no hot water/water pressure, horrible food, off-brand low quality liquor, noisy guests, unpleasant staff who treated us like criminals (except one server), blaring bad music at the pool, worn-torn cheap lounge chairs. The property was pretty but that's the only nice thing I can say. Doesn't deserve even one star.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely all inclusive resort! Very close to beaches and downtown Tulum!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort

8/10 Good

Anika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kore is a great resort if you are planning on soend good amount of your trip outside of the resort. Its on the smaller side with one main restaurant for almoat all meals (theres also a pool bar and separate bar/snacks lounge). There is no beach access from the resort directly, you need to leave the resort and walk about 10 minutes to enter the closest beach. The staff and service is great. We stayed here for 3.5 days and had excursions planned on all 3 full days we were there, in the evenings we relaxed at the resort which worked well for us.

4/10 Poor

Dawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Great location, but dirty, dated with subpar food. The white curtains were FULL of black mold. There was still hair in the shower drain and the room had a bit of a mildew smell and you could tell that it hadn’t been properly swept, dusted or mopped. My first room was totally unacceptable and I was moved to another room which wasn’t much better. :(

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kore was great! Got walkable beaches in both directions. Hotel zone right there, but far enough to avoid big crowds. Easy walk into town. Food was good, staff was friendly and property was amazing. Smaller resort so less people and no kids!

6/10 Okay

Eytan

Travelled with partner
Liked: Cleanliness, staff & service
Lovely small resort. Nothing fancy just a nice small place. Food was mediocre at best for the most part.

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My GF and I booked this resort thinking there would be more activities for us to do within the resort, like all inclusives elsewhere. However, the resort had little to nothing for guest to do. No pool aerobics, a 30 min foam pool party (only 30 min of foam is crazy), no paint night, no clubs/lounges, one small pool, etc. No activities AT ALL. Only three dinner shows which were great. The music played by the pool resembles that of an elevator. If you request any music, the workers will tell you that the hotel won't let them play what we want to hear. The food was almost inedible, some of the worst I've had at any all inclusive. The food was best for dinner, when they changed the themes. Only one hall to eat at, no specialty restaurants and lunch menu is the same everyday, with only about 10 different items. What we enjoyed most about coming here was the other couples we met and the amazing resort staff. The staff is always super nice, and especially Fredy, Santiago, Jesus, and Francisco. If you book this resort, just know that you are going to spend lot of extra money looking for fun and good food outside of the resort. If you want to literally relax and disconnect from everything, maybe be a little boring, then this resort may work for you. This just wasn't what we were expecting.