[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Conrad Tulum Riviera Maya Travelers enjoy local cuisine and spa treatments by day at this Riviera Maya retreat, then gather under the stars at three beachfront bars. ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/02fb29ce-5d51-415f-9b40-7b5026d7f8a8-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/71dee318.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/b7748b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Conrad Tulum Riviera Maya, near Akumal Beach, offers a luxury family retreat. Enjoy drinks at beach bars or visit the spa for a manicure, pedicure, or massage. Multiple dining venues and attentive staff create memorable experiences at this well-appointed hotel. 9.2 Wonderful ## Popular amenities - - - - Bar - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom with King Bed 8.8 Excellent 6 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 506 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEIBA Governors Suite BDRM ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 1561 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with King Bed 9.2 Wonderful 7 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 506 sq ft - 1 bedroom - Resort view - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with King Bed 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 506 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/12fb560c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-in Shower) 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains - 506 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEIBA Presidential Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Refrigerator - 2002 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom w/ 2 Queen Beds 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 506 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with 2 Queen Beds 10.0 Exceptional 13 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 506 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with 2 Queen Beds 8.6 Excellent 7 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 506 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEIBA Family Ste 2 BR Connecting Rooms ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains 2 bedrooms Pillowtop bed - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains - Ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Ceiba) 9.0 Wonderful 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains - Partial ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Partial Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains - Partial ocean view - Sleeps 4 - 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Ceiba Tropical View) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 1 bedroom - Resort view - Sleeps 3 - 1 King Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,958 reviews CA $386 CA $386 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8986ad87-1958-4e3f-8586-a753943d9f04&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,001 reviews CA $621 CA $621 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8986ad87-1958-4e3f-8586-a753943d9f04&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580500/1580487/90058172_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 344 reviews CA $396 CA $495 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8986ad87-1958-4e3f-8586-a753943d9f04&top_cur=CAD) Ad ![On the beach, white sand, free beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,577 reviews CA $417 CA $510 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8986ad87-1958-4e3f-8586-a753943d9f04&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information) ## About the area Located in Tulum, Conrad Tulum Riviera Maya is in a rural area and on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) [View more Resorts in Tulum](https://www.expedia.ca/Tulum-Resort-Hotels.d182189-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.35879%2C-87.33779&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oxBXyeCUiu2Fy1BPoeoEzgVTgrA=) Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774 ### What's nearby - Dolphinaris Tulum - 10 min walk - 0.9 km - Riviera Maya Golf Club - 19 min walk - 1.7 km - Xcacel Beach - 5 min drive - 4.2 km - Akumal Beach - 6 min drive - 7.1 km - Xel-Há Park - 7 min drive - 7.5 km ### Getting around - Cancun Intl. Airport (CUN) - 75 min drive ### Restaurants - ‪Bahia Principe Grand Coba - ‬3 min drive - ‪Restaurante Yucatan - ‬4 min drive - ‪Yum Buffet - ‬5 min drive - ‪Katok - ‬6 min drive - ‪Restaurant Kukulkan - ‬4 min drive ## About this property ### Conrad Tulum Riviera Maya Luxury family-friendly resort near Akumal Beach 3 beach bars, a swim-up bar, and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travelers can enjoy amenities like cycling and fitness classes at this resort. Indulge in a deep-tissue massage, a body wrap, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area. Additional perks include: - 3 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar - Free valet parking - Bike rentals, express check-out, and express check-in - Supervised childcare (surcharge), a reception hall, and a computer station - Guest reviews give top marks for the helpful staff Room features All 349 rooms feature comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Extra conveniences in all rooms include: - Bathrooms with designer toiletries and hair dryers - 65-inch flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/closets, and daily housekeeping ### Awards and affiliations Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List. ## Similar properties ![9 restaurants, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/1baccd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,958 reviews CA $386 CA $386 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/17000000/16180000/16173300/16173295/b056280f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unico Hotel Riviera Maya - 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Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=102049375&PinnedHotelID=102049375&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site ### Food and drink - 2 bars/lounges - 3 beach bars - 7 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Autor - Mexican - Kengai - Asian - Maratea - Mediterranean - Ukai - Japanese - Ultramar ### Things to do - 24-hour gym - 3 outdoor pools - Bicycle rentals - Billiards/pool table - Fitness classes - Free children's club - Full-service spa - Shopping - Yoga classes ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Free children's club - Private plunge pool - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Computer station - Conference center (50,000 square feet of space) ### Outdoors - Beach towels - Beach umbrellas - On a private beach - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 13 treatment rooms - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot tub - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (43 inch wide door) - Handrails in stairways (35 inches high) - Lever door handles - Low-height electrical outlets in bathroom - Phone accessibility kit - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public washroom - Wheelchair-accessible spa - Wheelchairs on site ### More - 11 buildings - 3 floors - Ballroom - Banquet hall - Built in 2021 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 65-inch flat-screen TV with premium satellite channels - MP3 dock - Pay movies - Private plunge pool ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Free local calls - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from September 26 2025 to September 27 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Does Conrad Tulum Riviera Maya have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Conrad Tulum Riviera Maya? > As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Conrad Tulum Riviera Maya on Oct 23, 2025 start from CA $414.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Conrad Tulum Riviera Maya pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Conrad Tulum Riviera Maya? > Valet parking is free at this property. ### What time is check-in at Conrad Tulum Riviera Maya? > Check-in begins at 3:00 PM. ### What time is check-out at Conrad Tulum Riviera Maya? > Check-out is at noon. ### Where is Conrad Tulum Riviera Maya located? > Nestled on the beach, this Tulum resort is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Conrad Tulum Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 205 8 - Good 31 6 - Okay 18 4 - Poor 10 2 - Terrible 9 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Alex Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pools, restaurant options, and staff was amazing! ##### Alex Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jennifer Lee Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks. ![](https://a.travel-assets.com/ugc/hotel-reviews/70b799cc-c87e-4d93-af08-325bddf14755-1758459366192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08413ea2-c186-46eb-a2f8-cc7a647713e5-1758459491724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b98ff847-9919-490c-ad99-b83894a10d6e-1758459488050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7faa5079-1868-4820-81e9-bd3f11a50e65-1758459488806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Lee Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Corie Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service. ![](https://a.travel-assets.com/ugc/hotel-reviews/a359af7d-82a4-4c9c-9792-2afb2da305a6-1755022604726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17418334-74fb-4646-ab7d-c96855b316a1-1755022616327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6a38594-e083-40eb-b345-ea37efb21ce6-1755022616720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sergio Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I didnt know what service was till i got here. They treat you like royalty. ##### Sergio Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Dennis Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon. ##### Dennis Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Christine May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best service , beautiful jungle trail to room, beautiful pool ##### Christine Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jossie Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at. ##### Jossie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Giulliana Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is amazing and service is excellent! ##### Giulliana Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Juan Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to relax and spend some days with the family ##### Juan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Kyle Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conrad Tulum is a little slice of heaven! We will be recommending this hotel to friends and family. ##### Kyle Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Varun Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property ##### Varun Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't wait to come back It was perfect - and the staff was warm and wonderful ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Diana Oct 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort ##### Diana Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Michael Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five-star luxury, excellent staff and service, all you need is on site ##### Michael Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Anderson Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Time away from the Cold I truly enjoyed my stay at the Conrad. The staff were incredible and it was their hard work and engagement that made the experience so great. ##### Anderson Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Alex Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Alex Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Angela K Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second stay at the property and it was excellent! ##### Angela K Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### emmett t Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it!! ##### emmett t Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Angela Jul 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and wonderful staff! ##### Angela Stayed 1 night in Jul 2024 ### 8/10 Good #### Joseph Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, location - good food and service. broken hot tubs and slow towel service. ##### Joseph Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jacqueline Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place! ##### Jacqueline Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Jordan Jul 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property and very attentive staff ##### Jordan Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Jennifer Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing resort with super friendly staff! ##### Jennifer Stayed 4 nights in Jun 2024 ### 8/10 Good #### Stewart Feb 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Place was great… never had a any hot water in rooms or jacuzzis… ##### Stewart Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Ge-Ann May 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities This was a beautiful property and would definitely visit again. ##### Ge-Ann Stayed 3 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - 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