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Kimpton Aluna Tulum, an IHG Hotel

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
Beach nearby, white sand, beach shuttle, beach cabanas
Beach nearby, white sand, beach shuttle, beach cabanas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas

Overview of Kimpton Aluna Tulum, an IHG Hotel

Kimpton Aluna Tulum, an IHG Hotel

4.5-star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park5 min walk
  • Popular LocationLas Palmas Public Beach7 min drive
  • Popular LocationPlaya Paraiso8 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive

Room options

About this area

Tulum

Located in Tulum, Kimpton Aluna Tulum, an IHG Hotel is near theme parks and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Don't miss out on a visit to Xel-Há Park. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ziplining, hiking/biking trails, and ecotours nearby.

What's nearby

  • Tulum National Park - 5 min walk
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 8 min drive
  • Hospital de Tulum - 10 min drive
  • Tulum Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • El Capitan - 13 min walk
  • La Coqueta - 19 min walk
  • Taqueria Honorio - 3 min drive
  • El Vegetariano - 4 min drive
  • La Querida - 4 min drive

About this property

Kimpton Aluna Tulum, an IHG Hotel

4.5-star luxury hotel by the sea
Located close to Playa Paraiso and Tulum National Park, Kimpton Aluna Tulum, an IHG Hotel provides a poolside bar, a terrace, and a garden. Treat yourself to a massage, a body treatment, or a facial at Qi Ja´Spa, the onsite spa. Enjoy the 24-hour gym, as well as activities like beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with laundry facilities and a 24-hour business center.
You'll also enjoy perks such as:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and secured bicycle storage
  • Concierge services, an elevator, and a 24-hour front desk
Room features
All 78 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch Smart TVs with Netflix and streaming services
  • Balconies or patios, wardrobes/closets, and childcare services

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 340 for adults and MXN 170 for children
  • 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Bike storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom

Entertainment

  • 40-inch Smart TV
  • iPod dock
  • Netflix
  • Streaming services

Outdoor space

  • Balcony or patio

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Partner property beach club access
  • Health club access
  • Fitness center access
  • In-room safe
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 340 for adults and MXN 170 for children (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Kimpton Aluna Tulum, an IHG Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum, an IHG Hotel on Mar 1, 2023 start from CA $276.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kimpton Aluna Tulum, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Kimpton Aluna Tulum, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Kimpton Aluna Tulum, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Kimpton Aluna Tulum, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Kimpton Aluna Tulum, an IHG Hotel located?

Situated by the sea, this luxury hotel is 0.2 mi (0.4 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Paraiso. Gran Cenote and Sian Ka'an Biosphere Reserve are also within 6 mi (10 km).

Can I cancel my reservation for free at Kimpton Aluna Tulum, an IHG Hotel and receive a full refund?

Yes, Kimpton Aluna Tulum, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Kimpton Aluna Tulum, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 91 reviews" "
" "10 - Excellent 75%
Rating 8 - Good. 11 out of 91 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 9 out of 91 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 1 out of 91 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 91 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and beautiful; the breakfast every day was excellent; the service was incredible. Easy assess to the beach; free bikes to use; safe area too
Stayed 6 nights in Jan 2023

8/10 Good

Melinda, San Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We moved from another hotel we didn’t like to this place and we were so happy we did. Really great staff, restaurant food was good, room is nice. Location is not on the beach but it’s also more quiet.

10/10 Excellent

Wayne, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, safe, and relaxing.

10/10 Excellent

Chelsea Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely staff. Spent our honeymoon there! Would visit again.

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and staff are just perfect. We were going to a wedding closer to downtown Tulum and although this was off that road ( about a 20 min/$25 to $35 cab ride depending on timing) it was worth the distance. It was quiet, exceptionally clean (rooms and facility), staff beyond friendly, free cocktail hr, cozy spaces, a rooftop very intimate pool/free cabanas, free bike rentals, it was all just a great experience. We were a family with 2 mid - twenty yr old daughters and EVERYONE in the group said the hotel was TOP 5! Also in 2 to 3 yrs, the landscape around this immediate hotel will be unrecognizable as they are improving roads, sidewalks, and updating more and more all the time. Would highly recommend, especially if you don't want to be in the heart of the Tulum club/partying atmosphere.
Stayed 3 nights in Oct 2022

10/10 Excellent

Adriana, Forest hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful!! The whole place is very clean and staff is very friendly. I would definitely recommend.
Stayed 5 nights in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place, very clean and friendly staff
Stayed 5 nights in Sep 2022

10/10 Excellent

Julienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kimpton Aluna had a very authentic feel. The staff was very helpful and accommodating. We enjoyed both restaurants on the main floor and rooftop. We used the complementary bikes to go to town. I would definitely recommend this place and go back.
Stayed 4 nights in Sep 2022

10/10 Excellent

Robert

Stayed 6 nights in Sep 2022

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimpton Aluna is beautiful oasis unto itself…beautiful landscaping and architecture…very tranquil…food was very tasty…young staff were not so helpful…management took care of all my needs. Grateful 🌹🙏
Stayed 2 nights in Aug 2022