Barceló Maya Riviera - Adults Only - All Inclusive

Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

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On the beach, white sand, scuba diving, snorkeling
On the beach, white sand, scuba diving, snorkeling
4 outdoor pools, sun loungers
4 outdoor pools, sun loungers

Overview of Barceló Maya Riviera - Adults Only - All Inclusive

Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO

Explore the area

  • Popular LocationEcopark Kantun Chi14 min walk
  • Popular LocationXpu-ha Beach14 min walk
  • Popular LocationCenote Cristalino17 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)25 min drive

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Riviera - Adults Only - All Inclusive is on the beach. Puerto Aventuras Marina and Akumal Ecological Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Chac Mol Cenote. Don't miss out on a visit to Ecopark Kantun Chi.

What's nearby

  • Ecopark Kantun Chi - 14 min walk
  • Xpu-ha Beach - 14 min walk
  • Cenote Cristalino - 17 min walk
  • Chikinha Cenote - 6 min drive
  • Oasis Beach - 8 min drive

Restaurants

  • Paparazzi — 6 min drive
  • Le Bistrot Chez Dede & Lalo — 6 min drive
  • Dolce Vita — 6 min drive
  • Jessie Gelato — 6 min drive
  • The Pub — 6 min drive

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Adults-only oceanfront luxury
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All rooms are individually furnished and offer balconies and free bottled water. Guests can enjoy rooftop private spa tubs, and other standard amenities include free minibar items, hydromassage showerheads, and LCD TVs.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas has a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • 5 bars/lounges, 1 1 swim-up bar and 1 1 poolside bar

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Designer stores
  • Fitness center
  • Full-service spa
  • Mini golf
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 26 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated guestrooms - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private rooftop spa tub
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 12 per night (2-device limit, rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 449 out of 614 reviews
5 - Excellent 73%
Rating 4 - Good. 111 out of 614 reviews
4 - Good 18%
Rating 3 - Okay. 32 out of 614 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 614 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 614 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.9/5

Property conditions & facilities

3/5 Okay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is beautiful and grounds well kept. Most of the staff were very friendly and helpful. The breakfast buffet was ok but the lunch and dinner buffet was pretty terrible. We also found it hard to get a decent reservation at the dinner restaurants. No one wants to eat dinner at 530 pm while on vacation, at least we didn’t because we wanted to soak every bit of the warmth and sunshine during the day. We were also disappointed that the one “disco” on site at a diff hotel was closed. I don’t think it mentioned that on the website, so there is literally zero night life except for a DJ most nights in the main lobby area. Also, the pools were COLD. We could only get in for a little while (if there wasn’t a major breeze). Even some slight heat the pool or maybe have one area of heated pools would have been nice. The ocean was warmer but there was a fair amount of rocks in the sand and usually a red flag out which was concerning. Our favorite parts were the on site dolphin experience and the couple massage. Also, the covid testing 24hrs prior to your flight is sooo stressful. Esp since flight times are changing or flights getting cancelled. Also the hotel did not offer testing beyond 3:45pm so we had to cancel an excursion because we wouldn’t have been back in time to catch the testing even after asking management for some leeway, and offering to pay extra for that convenience. Also too far from airport! Plan to pay another $150 just for taxi!
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an adult only resort only there was no real fun, yes it was relaxing but it lacked good music, or even a night life.
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained amd beautiful, the staff were very attentive to anything that was out of place very beautiful scenery.
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros The resort looks just as beautiful in life as it does in stock photos. The hotel is perfectly situated so there are amazing ocean views from all the upper floors. We were on the top floor (floor 5) in the center and it was amazing. Easy to get to anywhere on property. The room was spacious, well appointed and bed was comfortable. Large beautiful pool and beach with tons of seating options. The buffet (open 7am-6pm) had a large selection and the food was great. There are four restaurants on property for dinner. Service at dinner was consistently good. Italian was our favorite. No bugs, they do a great job with pest control. Beach raked clean daily and kept pristine. Cons Customer experience is lacking. 1) Booked through Expedia and wanted to extend my stay by one day. Front desk wouldn’t help, I literally had to go online and book it. I had to wait for the new reservation to show up in their system so they could link it to my existing stay. 2) Provided a credit card at check in, but my hotel key was disabled because I needed to pay $1.30 for my extra night. Wouldn’t take cash, I had to figure out how to access my credit card in my room that I was locked out of. Several trips back and forth from my room to the front desk, waiting in line each time. Why was this necessary for $1.30, could handle at check out? No food service at beach/pool, no dinner buffet. Don’t expect to get a dinner reservation in property the day you arrive.
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Barcelo 4 times - it was excellent every single time .
Stayed 5 nights in Jan 2022