- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is extraordinary. The view from the dining room is lovely beyond belief. There is nothing not to love about this place.
Stayed 1 night in Feb 2020
Photo gallery
Guest reviews
Good
39 reviews
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Spa
Restaurant
Business Services
Bar
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO
Explore the area
Tulum Beach1 min walk
SFER IK15 min walk
Las Palmas Public Beach7 min drive
Tulum, Quintana Roo (TUY)20 min drive
Choose dates to view prices
Room, 2 Double Beds, Garden View
Photos of Room, 2 Double Beds, Garden View
Room, 2 Double Beds, Garden View
More detailsRoom amenities
- 204 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Double Beds
19 square metres m2 room with garden views
Sleep – Premium beddingBathroom – Private bathroom, free toiletries and a shower
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
Room, 2 Double Beds, Ocean View
Photos of Room, 2 Double Beds, Ocean View
Room, 2 Double Beds, Ocean View
More detailsRoom amenities
- 204 sq ft
- Ocean view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Double Beds
19 square metres m2 room with ocean views
Sleep – Premium beddingBathroom – Private bathroom, free toiletries and a shower
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
Room, 1 King Bed, Garden View
Photos of Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
More detailsRoom amenities
- 204 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
19 square metres m2 room with garden views
Sleep – Premium beddingBathroom – Private bathroom, free toiletries and a shower
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
Room, 1 King Bed, Oceanfront
Photos of Room, 1 King Bed, Oceanfront
Room, 1 King Bed, Oceanfront
More detailsRoom amenities
- 204 sq ft
- Ocean view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
19 square metres m2 room with ocean views
Sleep – Premium beddingBathroom – Private bathroom, free toiletries and a shower
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
Room, 2 Double Beds, Oceanfront
Photos of Room, 2 Double Beds, Oceanfront
Room, 2 Double Beds, Oceanfront
More detailsRoom amenities
- 204 sq ft
- Ocean view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Double Beds
19 square metres m2 room with ocean views
Sleep – Premium beddingBathroom – Private bathroom, free toiletries and a shower
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
Luxury Suite, 1 King Bed, Oceanfront
Photos of Luxury Suite, 1 King Bed, Oceanfront
Luxury Suite, 1 King Bed, Oceanfront
More detailsRoom amenities
- 861 sq ft
- Ocean view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
80 square metres m2 room, furnished patio with ocean views
Layout – Dining area and sitting area
Sleep – Premium beddingBathroom – Private bathroom, free toiletries and a shower
Practical – Safe
Comfort – Ceiling fan and daily housekeeping
Non-Smoking
About this area
Tulum
Located in Tulum, Maya Tulum Resort - Wellness & Retreat is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Sian Ka'an Biosphere Reserve. Xel-Há Park and Tulum Monkey Sanctuary are also worth visiting.
What's nearby
- Tulum Beach - 1 min walk
- SFER IK - 15 min walk
- Las Palmas Public Beach - 7 min drive
- Dos Aguas Park - 7 min drive
- Playa Paraiso - 8 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 110 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- 1 restaurant
- 1 bar
- Coffee/tea in a common area
Things to do
- Full-service spa
- Yoga classes
Family friendly
- Dry-cleaning service
- Laundry facilities
Conveniences
- Front-desk safe
- Library
- No lifts
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Italian
- Spanish
Business services
- Meeting rooms
Outdoors
- Beachfront location
- Garden
- Picnic area
Spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Ceiling fan
- Premium bedding
Bathroom
- Free toiletries
- Shower
More
- Safe
Policies
Check-in
Check-in between 3 PM and 10 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee (October-December): USD 12.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
We should mention
Guests under 14 years old are not allowed in the spa
Frequently asked questions
Guest reviews
4.1
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition
This traveller didn’t leave comments with their review
Stayed 3 nights in Jan 2020
- Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here 5 times since 2000. Alhough Tulum has changed drastically in that time, Maya Tulum remains a peaceful oasis.
Stayed 3 nights in Jan 2020
- Disliked: Cleanliness, staff & service, property conditions & facilities
I did not make this reservation nor did I go stay. &. Refund ,,,, not. Happy
Stayed 2 nights in Oct 2019