8/10 Good
crystal
Travelled with partner
Mar 30, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maya hotel was great. Food was also great also. The room was awesome, even though was far a way from the lobby we enjoyed our stay since we had no one around and was quiet and very private. We got the room with a mini pool and ocean view it was perfect and we were able to watch the sunrise every morning. We had a few issues with out door and key, staff was great and they took care of it with no problem their were very nice and patient (especially a girl name Coco and a guy name Ulises). The overflowing seaweed give the town a weird smell but other than that the beach was great too. They have ATMs inside the hotel so if you forget to change your money to Pesos don’t worry they got you. They also connect you to tours companies and provide bikes, scooters, cabs or anything you need (with extra charge, of course). Make sure you bring enough money because transportation it’s very pricey (at least for us). Also the girl at the restaurant (breakfast time) she was really nice but I totally forgot her name but if you get to meet her you will know who am talking about. You will not get disappointed with the hotel.
crystal
Stayed 3 nights in Mar 2023