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Maya Tulum Resort - Wellness & Retreat

Photo gallery for Maya Tulum Resort - Wellness & Retreat

Featured Image
On the beach, white sand
On the beach, white sand
On the beach, white sand
Terrace/Patio

Overview of Maya Tulum Resort - Wellness & Retreat

Maya Tulum Resort - Wellness & Retreat

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationSFER IK15 min walk
  • Popular LocationLas Palmas Public Beach5 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Maya Tulum Resort - Wellness & Retreat is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Don't miss out on a visit to Tulum Monkey Sanctuary.

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 15 min walk
  • Las Palmas Public Beach - 5 min drive
  • Dos Aguas Park - 7 min drive
  • Playa Paraiso - 7 min drive

Restaurants

  • El Tabano — 4 min walk
  • Posada margherita — 8 min walk
  • Juanita Diavola — 9 min walk
  • Mina — 12 min walk
  • Restaurante Las Estrellas — 17 min walk

About this property

Maya Tulum Resort - Wellness & Retreat

Ocean-view hotel with a bar/lounge, near Tulum Beach
Spend the day relaxing on the beach or pampering yourself at Maya Tulum Resort - Wellness & Retreat's full-service spa. All 46 rooms offer premium bedding, ceiling fans, and safes. Showers and free toiletries are also available to guests.
Maya Tulum Resort - Wellness & Retreat offers 46 accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Yoga classes

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Picnic area

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 7 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Internet access
  • In-room safe
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa and Mastercard; cash is not accepted

We should mention

Guests under 14 years old are not allowed in the spa

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum Wellness & Retreat
Maya Tulum Resort - Wellness & Retreat Hotel
Maya Tulum Resort - Wellness & Retreat Tulum
Maya Tulum Resort - Wellness & Retreat Hotel Tulum

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 31 out of 61 reviews
5 - Excellent 51%
Rating 4 - Good. 17 out of 61 reviews
4 - Good 28%
Rating 3 - Okay. 2 out of 61 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 61 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 61 reviews
1 - Terrible 13%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and cozy property. lots of relaxation.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located on a stretch of coastline apart from the fray of tourism ....yet within walking distance of everything....Always smiling, even late-night security, the staff unilaterally 5-star service and helpful over and above. Probably representative of Tulum before its excessive growth...
Stayed 6 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful place, lovely people, suggested refrigerators in the room would be a nice addition, a pool perhaps???
Stayed 4 nights in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel , y muy buen servicio del restaurante con los desayunos !
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel hermoso, frente a la playa, las personas muy amables y serviciales.
Stayed 4 nights in Oct 2021