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On the beach, white sand
On the beach, white sand
On the beach, white sand
Terrace/patio

Guest reviews

3.9/5 Good
39 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Spa
Restaurant
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationTulum Beach1 min walk
Popular LocationSFER IK15 min walk
Popular LocationLas Palmas Public Beach7 min drive
AirportTulum, Quintana Roo (TUY)20 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Garden View

    Room amenities

    • 204 sq ft
    • Sleeps 2
    More detailsRoom, 2 Double Beds, Garden View
  • Room, 2 Double Beds, Ocean View

    Room amenities

    • 204 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoom, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Garden View

    Room amenities

    • 204 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed, Garden View
  • Room, 1 King Bed, Oceanfront

    Room amenities

    • 204 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Oceanfront
  • Room, 2 Double Beds, Oceanfront

    Room amenities

    • 204 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoom, 2 Double Beds, Oceanfront
  • Luxury Suite, 1 King Bed, Oceanfront

    Room amenities

    • 861 sq ft
    • Ocean view
    • Sleeps 2
    More detailsLuxury Suite, 1 King Bed, Oceanfront

About this area

Tulum

Located in Tulum, Maya Tulum Resort - Wellness & Retreat is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Sian Ka'an Biosphere Reserve. Xel-Há Park and Tulum Monkey Sanctuary are also worth visiting.
Visit our Tulum travel guide
View in a map
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Dos Aguas Park - 7 min drive
  • Playa Paraiso - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 110 min drive

About this property

Maya Tulum Resort - Wellness & Retreat

Beachfront hotel with relaxing spa services
Spend the day relaxing on the beach or pampering yourself at Maya Tulum Resort - Wellness & Retreat's full-service spa. All 46 rooms offer premium bedding, ceiling fans and safes. Showers and free toiletries are also available to guests.
Maya Tulum Resort - Wellness & Retreat offers 46 forms of accommodation with a safe and a ceiling fan. Beds feature premium bedding. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

More

  • Safe

Policies

Check-in

Check-in between 3 PM and 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (October-December): USD 12.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available

We should mention

Guests under 14 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Maya Tulum Resort - Wellness & Retreat and receive a full refund?
Yes, Maya Tulum Resort - Wellness & Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Maya Tulum Resort - Wellness & Retreat cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Maya Tulum Resort - Wellness & Retreat?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at Maya Tulum Resort - Wellness & Retreat on Aug 17, 2020 start from CA $363, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Maya Tulum Resort - Wellness & Retreat?
Check-in is from 3 PM to 10 PM.
What time is check-out at Maya Tulum Resort - Wellness & Retreat?
Checkout is at noon.
Where is Maya Tulum Resort - Wellness & Retreat located?
Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Tulum National Park and Playa Paraiso are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Maya Tulum Resort - Wellness & Retreat

3.9
5 - Excellent
20
4 - Good
10
3 - Okay
0
2 - Mediocre
3
1 - Poor
6
4.1
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The setting is extraordinary. The view from the dining room is lovely beyond belief. There is nothing not to love about this place.

Stayed 1 night in Feb 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 8 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I've been here 5 times since 2000. Alhough Tulum has changed drastically in that time, Maya Tulum remains a peaceful oasis.

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    I did not make this reservation nor did I go stay. &. Refund ,,,, not. Happy

    Stayed 2 nights in Oct 2019