Title: Maya Tulum by G Hotels - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maya Tulum by G Hotels Beachfront, with full-service spa ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/ce1eded2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/a2c7a271.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Oceanfront Two Double Beds Minipool | View from room](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/4bac8483.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/3541ca1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Oceanfront King Bed Minipool | Bathroom](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/b1e61165.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Maya Tulum by G Hotels, near Tulum Beach, offers true relaxation. Enjoy the rejuvenating spa, garden views from the terrace, and on-site designer stores. The outdoor pool has comfy sun loungers, and the multilingual staff is praised for their helpful service. 7.8 Good ## Popular amenities - - Spa - Bar - Breakfast available - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Jungle View King](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/cc1e479b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle View King 10.0 Exceptional 5 reviews ### Highlights Air conditioning Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan Rainfall showerhead Hair dryer - 172 sq ft - Sleeps 2 - 1 Double Bed ![Jungle View Two Double Beds](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/fe9e8e0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle View Two Double Beds 7.0 Good 2 reviews ### Highlights Air conditioning Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan Rainfall showerhead Hair dryer - 172 sq ft - Sleeps 4 - 2 Double Beds ![Jungle View King Bed Minipool](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/7e5777f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle View King Bed Minipool 9.2 Wonderful 5 reviews ### Highlights Private plunge pool Air conditioning Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan Rainfall showerhead - 172 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/489ea079.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oceanfront King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan Rainfall showerhead - 172 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Oceanfront Two Double Beds Minipool | View from room](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/4bac8483.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oceanfront Two Double Beds Minipool 8.0 Very good 5 reviews ### Highlights Private plunge pool Air conditioning Smart TV Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan - 172 sq ft - Sea view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/489ea079.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oceanfront King Bed Minipool 7.6 Good 4 reviews ### Highlights Private plunge pool Air conditioning Smart TV Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan - 172 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Suite Jungle View Two Double Beds](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/f43a3e2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Jungle View Two Double Beds 8.0 Very good 1 review ### Highlights Patio Private plunge pool Air conditioning Smart TV Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom - 269 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed ![Mayan Villa House](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/c669f9fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mayan Villa House ### Highlights Patio Separate dining area Private plunge pool Air conditioning Kitchenette Dining table Renovated in 2022 Premium bedding - 538 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed ![Suite Oceanfront Two Double Beds](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/45aef0a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Oceanfront Two Double Beds ### Highlights Private plunge pool Air conditioning Smart TV Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan - 269 sq ft - Beach view - Sleeps 4 - 1 King Bed and 1 Double Bed ![Suite King Oceanfront Minipool Jacuzzi](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/f0cde99f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite King Oceanfront Minipool Jacuzzi 8.0 Very good 1 review ### Highlights Patio Private plunge pool Air conditioning Dining table Smart TV Renovated in 2022 Premium bedding Blackout drapes/curtains - 431 sq ft - Beach view - Sleeps 2 - 1 King Bed ![Ocean View King](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/d680a3b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View King ### Highlights Air conditioning Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan Rainfall showerhead Hair dryer - 172 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Ocean View Two Double Beds](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/a7bcf88d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Two Double Beds 8.0 Very good 1 review ### Highlights Air conditioning Renovated in 2022 Premium bedding Blackout drapes/curtains Separate bedroom Ceiling fan Rainfall showerhead Hair dryer - 172 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,946 reviews CA $372 CA $372 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cc61d64a-bd17-4fee-b1ad-cbc1153b3ad0&top_cur=CAD) Ad ![Room, Oceanfront](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - 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On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,001 reviews CA $280 CA $344 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cc61d64a-bd17-4fee-b1ad-cbc1153b3ad0&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 287 reviews CA $133 CA $192 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cc61d64a-bd17-4fee-b1ad-cbc1153b3ad0&top_cur=CAD) Ad ![Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area](https://images.trvl-media.com/lodging/34000000/33580000/33571500/33571432/16200edb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Orchid House Tulum Jungle Zama - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 194 reviews CA $120 CA $171 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cc61d64a-bd17-4fee-b1ad-cbc1153b3ad0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) ## About the area Located on the beach, Maya Tulum by G Hotels is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Sian Ka'an Biosphere Reserve and Playa Ruinas are two other places to visit that come recommended. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.16922%2C-87.44971&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pOq0x6pcjnFAltoTWNZ2wCcZQK8=) Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780 ### What's nearby - Tulum Beach - 1 min walk - 0.0 km - Tulum National Park - 3 min drive - 2.9 km - Playa Paraiso - 7 min drive - 5.0 km - Tulum Mayan Ruins - 12 min drive - 9.5 km - Playa Ruinas - 13 min drive - 6.4 km ### Getting around - Tulum Intl. Airport (TQO) - 54 min drive ### Restaurants - ‪Kin Toh - ‬15 min walk - ‪Maya Tulum - ‬1 min walk - ‪Mirador by Azulik - ‬15 min walk - ‪Zamas Restaurant + Bar - ‬10 min walk - ‪La Eufemia - ‬1 min walk ## About this property ### Maya Tulum by G Hotels Hotel remodeled in 2022 and located near Tulum Beach Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer stores on site, and a garden. Treat yourself to a facial, a detox wrap, or reflexology at Maya Tulum Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk, and luggage storage - Coworking spaces, concierge services, and tour/ticket assistance - Guest reviews speak highly of the helpful staff Room features All 51 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like safes and minibars. More amenities include: - Rainfall showers, free toiletries, and hair dryers - Ceiling fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 53 reviews CA $88 CA $110 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, free beach cabanas, sun loungers](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/fe4b190b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 608 reviews CA $231 CA $325 total includes taxes & fees Oct 8 - 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Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=20510415&PinnedHotelID=20510415&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 619 reviews CA $52 CA $70 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 911 reviews CA $117 CA $146 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 75 reviews CA $85 CA $107 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/d753ea0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 189 reviews CA $101 CA $127 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6470000/6468300/6468296/0e20527a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamante K - Inside Tulum National Park Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 755 reviews CA $102 CA $128 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=6468296&PinnedHotelID=6468296&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/9000000/8380000/8371800/8371779/293a608f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mereva Tulum Tulum - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 617 reviews CA $156 CA $193 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=8371779&PinnedHotelID=8371779&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi ### Parking and transportation - Free secured, uncovered self parking on site - Limited onsite parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Designer stores - Full-service spa - Outdoor pool - Yoga classes ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Computer station - Coworking space - Meeting room ### Outdoors - Garden - On the beach - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Outdoor treatment areas - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - No elevator - Smooth flooring in room ### More - 1 floor - 51 buildings - Banquet hall - Built in 1986 - Designated smoking areas (fines apply) - Renovated entire property - April 2022 - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Food and drink - Espresso maker - Minibar ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 500 per stay Welcoming dogs only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children - Pet deposit: USD 500 per stay - Pet fee: USD 50 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 7:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Maya Tulum Maya Tulum Retreat And Resort Maya Tulum Retreat Resort Maya Tulum Retreat Hotel Maya Tulum Resort Wellness Retreat Maya Resort Wellness Retreat Maya Tulum Wellness Retreat Maya Wellness Retreat Maya Tulum by G Hotels Hotel Maya Tulum by G Hotels Tulum Maya Tulum by G Hotels Hotel Tulum Maya Tulum Resort Wellness Retreat ## Frequently asked questions ### Does Maya Tulum by G Hotels have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM. ### Is Maya Tulum by G Hotels pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Maya Tulum by G Hotels? > Self parking is free at this property. ### What time is check-in at Maya Tulum by G Hotels? > Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. ### What time is check-out at Maya Tulum by G Hotels? > Check-out is at noon. ### Where is Maya Tulum by G Hotels located? > Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park, and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Maya Tulum by G Hotels Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 193 8 - Good 77 6 - Okay 44 4 - Poor 35 2 - Terrible 48 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Ava Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will definitely stay here again! Beautiful rooms & great location ##### Ava Stayed 1 night in Jul 2025 ### 2/10 Terrible #### LUIS HUMBERTO Sep 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Hotel muy descuidado y sucio ##### LUIS HUMBERTO Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Silvia Sep 17, 2025 No me gustó que estaba muy lejos la alberca de mi cuarto que el agua para bañarte y lavarte los dientes sabe a sal que cierran temprano el bar la comida y bebida son buenas ##### Silvia Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### MARÍA DE LOURDES Sep 29, 2025 Liked: Staff & service, amenities Nos dieron un up grade gratis y fue increíble..: solo que la habitación parecía que llevaba tiempo con una manta sobre la cama y había una botella abierta en la habitación. El beach club estaba en remodelación ##### MARÍA DE LOURDES Stayed 1 night in Sep 2025 ### 8/10 Good #### Karla Eliett Sep 20, 2025 Liked: Staff & service, amenities, property conditions & facilities Un lugar con gran potencial. Desafortunadamente cuando fuimos la alberca estabauy sucia, y no dieron ganas de meterse. Y como había muchísimo sargaso pues estuvimos 3 días ahí y sin tocar agua. En fin, es bonito, elegante, tranquilo, seguro y el personal con muy buena atención. ##### Karla Eliett Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hector Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es un lugar agradable para relajarse ##### Hector Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Brenda Jun 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was so in love with this resort! Had an absolute blast can’t wait to come back again ##### Brenda Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### HECTOR JAVIER Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno ##### HECTOR JAVIER Stayed 5 nights in Jul 2025 ### 8/10 Good #### Martha Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las camas son comodas, la comida aceptable, el lugar bonito solo que no vengan en el mes de agosto, hay sargazo y mal olor. ##### Martha Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Sandra Gonzalez Aug 28, 2025 Liked: Cleanliness, staff & service Hace falta luz artificial en habitación el agua de regadera y lavabo sabe salada, cuando regresaba a la habitación por la tarde había excremento de algún animalito sobre la cama ##### Sandra Gonzalez Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Dan Phillips Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel services & staff were good. Beach seaweed was horrible. No one was happy all allowed ##### Dan Phillips Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Freddy Aug 23, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Need some maintenance ##### Freddy Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Maria E Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Id go back for sure. Unfortunately the sargasso was horrible but thats not their fault. The rooms can’t stay cold tho but id still return ##### Maria E Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Katrina May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ocean views ##### Katrina Stayed 2 nights in May 2025 ### 8/10 Good #### Carlos G Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The two-room with plunge pool was great and spacious. The hotel is very organic and unique. My only complaint was the AC, it was difficult to get the mini split to get to a comfortable temperature. Beds were comfortable. Dining options are a little far. Transportation is expensive. Onsite restaurant is quite good and the staff are very friendly and knowledgeable. ##### Carlos G Stayed 2 nights in Jul 2025 ### 6/10 Okay #### marco a Aug 9, 2025 Liked: Staff & service, amenities Insects scorpion in side room Lizard in side room Crab inside room ##### marco a Stayed 4 nights in Jul 2025 ### 8/10 Good #### Verified traveller Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The nearby restaurant, located inside de hotel’s facilities, is a nightmare due to noise during evenings and nights. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jean Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel ##### Jean Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Carlos Sep 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Una horrible experiencia, olor fétido , nauseabundo al grado de no poder dormir y con ganas de vomitar toda la noche por el grado de olor a sargazo tan horrible , entiendo que no se puede controlar el sargazo que llega , pero si lo que se limpia y se ve que no han tenido el cuidado de limpiar desde hace tiempo , temo inclusive por mi salud , el plan era quedarnos posiblemente hasta 3 noches , pero solos nos quedamos una por tan mala experiencia ##### Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jose Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FENOMENALES El lugar está 10/10 , y la vista a sus playas esta fenomenal, y las habitaciones agusto modernas y con mini pools ![](https://a.travel-assets.com/ugc/hotel-reviews/25e041c5-3af8-4627-9439-1799ea144192-1745374085413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6f270cf8-0135-44b6-a2ca-d690cd6258e8-1745374084539.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b1742787-eb23-4a8b-82c9-11809205c483-1745374085927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 1 night in Apr 2025 ### 10/10 Excellent #### NICOLAS May 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### NICOLAS Stayed 2 nights in May 2025 ### 10/10 Excellent #### Angel May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Este es un bello resort el servicio y limpieza es excellent. Me gustaria Que le pusieran mas atecion a limpiar la playa ya que estamos en temporada de sargazo y nose ve a nadie haciendo el esfuerzo de mantener la playa limpia. ![](https://a.travel-assets.com/ugc/hotel-reviews/8716100d-19ee-4e02-82d5-2f2355edf49c-1746708675809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60012eb8-06d4-42d4-ad32-adb06333816c-1746708676040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0a3c0285-eb90-429f-8a95-83c7dc00b93c-1746708675914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angel Stayed 3 nights in May 2025 ### 8/10 Good #### Nicolas Jul 28, 2025 Liked: Cleanliness, staff & service, amenities C'est un bel hôtel, mais qui manque malheureusement d'attention. Les deux piscines extérieures étaient sales et l'intérieur de la chambre était poussiéreux. De plus, la plage était encombrée de sargasses qui n'ont pas été ramassées. Enfin, il y a un manque de lumière dans les chambres. ##### Nicolas Stayed 1 night in Apr 2025 ### 8/10 Good #### Peter Jun 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly. ##### Peter Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Emily Jul 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They did not disclose that an environmental fee or a security deposit would be taken at point of arrival. They also stole my neck fan- and proceeded to lie to us about the beach being closed. 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