Mayan Monkey Hotel Tulum

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Terrace/Patio
Terrace/Patio
Living Area
Living Area

Overview of Mayan Monkey Hotel Tulum

Mayan Monkey Hotel Tulum

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Av. Coba, Tulum, QROO, 77793

Explore the area

  • Popular LocationTulum National Park3 min walk
  • Popular LocationDos Aguas Park3 min drive
  • Popular LocationLas Palmas Public Beach4 min drive
  • AirportTulum, Quintana Roo (TUY)5 min drive

Choose dates to view prices

About this area

Tulum

Mayan Monkey Hotel Tulum is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum National Park - 3 min walk
  • Dos Aguas Park - 3 min drive
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 4 min drive
  • Tulum Mayan Ruins - 7 min drive

Restaurants

  • El Capitan — 8 min walk
  • La Coqueta — 14 min walk
  • Taqueria Honorio — 18 min walk
  • El Gourmet — 19 min walk

About this property

Mayan Monkey Hotel Tulum

3-star hotel, walk to Tulum National Park
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/café are onsite. All 41 rooms provide free WiFi, refrigerators, and stovetops.
Mayan Monkey Hotel Tulum offers 41 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 3 ft
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Coworking space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Massages

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Freezer
  • Refrigerator
  • Shared kitchen access
  • Stovetop

More

  • Electrical adapters/chargers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 15 2021 to December 20 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.0 per person, per stay
  • Resort fee: USD 2.0 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM
Children 18 years old and younger are not permitted at this property

Property is also known as

Mayan Monkey Hostel Tulum
Mayan Monkey Hotel Tulum Hotel
Mayan Monkey Hotel Tulum Tulum
Mayan Monkey Hotel Hostel Tulum
Mayan Monkey Hotel Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 55 out of 91 reviews
5 - Excellent 60%
Rating 4 - Good. 15 out of 91 reviews
4 - Good 16%
Rating 3 - Okay. 5 out of 91 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 91 reviews
2 - Poor 11%
Rating 1 - Terrible. 6 out of 91 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities
The room we were in was 201. The room was extremely noisy. The bar music was played until 1 or 2 am every night and you could hear absolutely everything. The bass from the speakers actually shook the bed. We requested to be moved to a different room several times. The stats only answer was that they were all booked up and couldn’t do anything. We were also told that extra towels were extra money and the hotel actually required me to leave a deposit if I wanted to keep my drivers license. The staff was extremely unfriendly and unhelpful. For almost $200 a night we expected a lot more out of our experience. We actually checked out early due to how unhappy with the hotel and it’s staff we were. The room was relatively clean. That is the only plus I can think of.
Stayed 6 nights in Jan 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My husband dropped his wallet and it was picked up by the yoga teacher and supposedly taken to the reception, when we went to ask everyone at reception (6 people total) states the wallet was not there. The security and a receptionist called the yoga teacher a few times to ask where the wallet was placed and she never answered the phone. Then the hotel manager offered us to wait in her office while they “looked for it” 5 minutes later after she offered an apology, the security guard walks in with my husband’s wallet. The wallet was looked through, nothing was missing but the fact that they searched the wallet, nothing was in its place, tells you the intentions they had. Horrible customer service! Nights Before this incident we went to the bar for drinks, ordered our drinks and literally 10 minutes later after watching the bar tender prepare drinks for 3 other people, we asked for ours and the bar tender said they’d forgotten to make them, at this point we cancelled the drinks and went to the room. HORRIBLE, unprofessional, dishonest. Do not book here! You will regret. They don’t even have elevators, so plan on pulling your luggage up a flight of stairs.
Stayed 5 nights in Oct 2021

5/5 Excellent

Stayed 5 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The whole main area/pool is under major construction. There is construction noise at all hours of the day (starting at 7:30 am) only drown out by blasting music. The common area is not regularly cleaned and in the morning it’s like walking out to a dirty frat house with people passed out on the couches. The front desk staff was incompetent/rude and tried to charge me twice and didn’t answer a single one of my questions about covid tests/airport transport...don’t bother. The room itself was comfortable but for the price, issues and location I would’ve stayed somewhere else.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
For a hostel this place is super awesome. I had a private room but I got to check out the dorms and were quaint. The staff was great and they were very accommodating. They have a bar with good priced drinks and the food is pretty decent. There is a DJ that plays every night until 12 it was a blast. Got to meet really cool people from all around the world. It was a great experience. The pool walls were a little stained but right before we left they started to remodel it. Sucks for the people staying now to have no pool not at least they are making the upgrade. They rent bikes for $150 daily which we took full advantage of. Easy walking distance to restaurants and the grocery store. 2 cenotes are within a short biking distance. We even rode to the ruins and hotel area if you up for a little longer ride. Over all great experience
Stayed 5 nights in Sep 2021