Mayan Monkey Hotel & Hostel Tulum

Photo gallery for Mayan Monkey Hotel & Hostel Tulum

Primary image
Terrace/patio
Terrace/patio
Living area
Free WiFi, bed sheets

Overview of Mayan Monkey Hotel & Hostel Tulum

Mayan Monkey Hotel & Hostel Tulum

3.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Av. Coba, Tulum, QROO, 77793

Explore the area

  • Popular LocationTulum National Park3 min walk
  • Popular LocationLas Palmas Public Beach4 min drive
  • Popular LocationDos Aguas Park7 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

Choose dates to view prices

About this area

Tulum

Mayan Monkey Hotel & Hostel Tulum is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 4 min drive
  • Dos Aguas Park - 7 min drive
  • Tulum Mayan Ruins - 20 min drive

Restaurants

  • El Capitan - 8 min walk
  • La Coqueta - 14 min walk
  • El Estrada - 16 min walk
  • Papaya Pizza & Co - 17 min walk
  • Tropi Tacos - 17 min walk

About this property

Mayan Monkey Hotel & Hostel Tulum

3-star hotel, walk to Tulum National Park
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Mayan Monkey Hotel & Hostel Tulum offers 41 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 3 ft
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Coworking space

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Food and drink

  • Cookware/dishes/utensils
  • Freezer
  • Refrigerator
  • Shared kitchen access
  • Stovetop

More

  • Electrical adapters/chargers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.0 per person, per stay
  • Resort fee: USD 2.0 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM
Children 18 years old and younger are not permitted at this property

Property is also known as

Mayan Monkey Hotel Tulum
Mayan Monkey Hostel Tulum
Mayan Monkey & Hostel Tulum
Mayan Monkey Hotel Hostel Tulum
Mayan Monkey Hotel & Hostel Tulum Hotel
Mayan Monkey Hotel & Hostel Tulum Tulum
Mayan Monkey Hotel & Hostel Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 63 out of 105 reviews
5 - Excellent 60%
Rating 4 - Good. 16 out of 105 reviews
4 - Good 15%
Rating 3 - Okay. 7 out of 105 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 105 reviews
2 - Poor 11%
Rating 1 - Terrible. 7 out of 105 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is clean and private rooms are well designed and very clean and comfortable Pay attention that this place is a hostel and not a regular hotel so be ready to be around Yung teens and know there is a party till 1 am every night.. We loved the place and the yoga teacher is amazing Stuff is friendly and helpful Thanks 🙏
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff and clean rooms.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music was good. Enjoyed the breakfast. Enjoyed the daily Yoga classes.
Stayed 5 nights in Mar 2022

3/5 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Meh.
It was okay. I’ve stayed here before and it was much better last time. There were a few travelers working to live there and it had a pretty chill and homey vibe. It felt like a hostel There is a full blown staff with security now. This is a hotel, not a hostel at this point. The drinks are all US prices, you are not allowed to bring a beverage in with you. Security will make you drink it on the steps or pour it out even though you have a private room. I would have rather stayed in a real hostel than deal with the odd rules this place had. You want to get super fckd up and spend a bunch of money, have the music so loud you can’t talk to the person next to you until late hours? No problem. You want to bring a beer from the restaurant below or that you got from the store next door in with you to your private room? ABSOLUTELY not. It’s an okay place to stay if you’re 22 and trying to rage in Tulum. Otherwise find a cheaper hostel, or just book a hotel for the price. OH and my partner ended up with a super weird rash that got diagnosed as pool folliculitis back home from their murkey, dirty pool.
Stayed 3 nights in Mar 2022

2/5 Poor

Stayed 2 nights in Mar 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is well over hyped by the photos on the website. There are 4 floors of rooms and dorms, yet only on the ground floor is fresh drinking water (which must be used also for brushing teeth) available, this water is in a large jug which should be set on a water cooler or other dispenser but it’s not. To fill water bottles or cups you must lift and pour the incredibly heavy jug. The “kitchen” facilities are beyond the pail, a very small room with just two electric cooker rings and two small refrigerators are meant to be adequate for hundreds of guests. No personal alcohol can be consumed in the lounge area or stored in the refrigerators, it will be thrown out by staff, so be prepared to pay bar prices or take warm drinks to the beach. The free breakfast is a choice of toast and/ or fruit with yogurt, other options are available for purchase. Upside? It’s a 15 minute walk to the center of town, and a short cycle to the beach with a bike you can rent the on site. I stayed in a 12 bed all female dorm and the bunks were private and the room was well equipped with showers and toilets which were kept clean and for the price of about $20 a night USD that’s pretty good. The vibe of the place is geared towards people who think they are between 18- 24 which includes older guys who stay there to flirt with the young clientele. But it is what it is, a cheap room in an okay location.
Stayed 3 nights in Feb 2022

2/5 Poor

Stayed 1 night in Jan 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities
The room we were in was 201. The room was extremely noisy. The bar music was played until 1 or 2 am every night and you could hear absolutely everything. The bass from the speakers actually shook the bed. We requested to be moved to a different room several times. The stats only answer was that they were all booked up and couldn’t do anything. We were also told that extra towels were extra money and the hotel actually required me to leave a deposit if I wanted to keep my drivers license. The staff was extremely unfriendly and unhelpful. For almost $200 a night we expected a lot more out of our experience. We actually checked out early due to how unhappy with the hotel and it’s staff we were. The room was relatively clean. That is the only plus I can think of.
Stayed 6 nights in Jan 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My husband dropped his wallet and it was picked up by the yoga teacher and supposedly taken to the reception, when we went to ask everyone at reception (6 people total) states the wallet was not there. The security and a receptionist called the yoga teacher a few times to ask where the wallet was placed and she never answered the phone. Then the hotel manager offered us to wait in her office while they “looked for it” 5 minutes later after she offered an apology, the security guard walks in with my husband’s wallet. The wallet was looked through, nothing was missing but the fact that they searched the wallet, nothing was in its place, tells you the intentions they had. Horrible customer service! Nights Before this incident we went to the bar for drinks, ordered our drinks and literally 10 minutes later after watching the bar tender prepare drinks for 3 other people, we asked for ours and the bar tender said they’d forgotten to make them, at this point we cancelled the drinks and went to the room. HORRIBLE, unprofessional, dishonest. Do not book here! You will regret. They don’t even have elevators, so plan on pulling your luggage up a flight of stairs.
Stayed 5 nights in Oct 2021