See all properties
Save

Choose dates to view prices

Delek Tulum

Photo gallery for Delek Tulum

Front of property - evening/night
Food and drink
Exterior
Master Suite Oceanfront big terrace | In-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; local cuisine, beach views

Overview of Delek Tulum

Delek Tulum

3.5 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780

Explore the area

  • Popular LocationVen a la Luz Sculpture1 min walk
  • Popular LocationTulum Beach10 min walk
  • Popular LocationSFER IK4 min drive
  • AirportTulum, Quintana Roo (TUY)26 min drive

Room options

About this area

Tulum

Located in Tulum, Delek Tulum is near theme parks and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Be sure not to miss outdoor adventures like ecotours and ziplining.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Ven a la Luz Sculpture - 1 min walk
  • Tulum Beach - 10 min walk
  • SFER IK - 4 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Akun - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive

Restaurants

  • Rosa Negra Tulum - 4 min walk
  • Casa Jaguar - 1 min walk
  • Cenzontle - 2 min walk
  • Macario - 1 min walk
  • Mia Restaurant & Beach Club - 4 min walk

About this property

Delek Tulum

3.5-star hotel near the boardwalk
Located close to Tulum Beach, Delek Tulum provides a roundtrip airport shuttle, a beach bar, and a terrace. With a beachfront location, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage or other spa services. The onsite local cuisine restaurant, Tatewari, features brunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a free beach club on site
  • Concierge services, a water dispenser, and smoke-free premises
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 21 individually furnished rooms offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Decks/patios and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM–noon for a fee: USD 19–19 for adults and USD 16–16 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer on request
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

Outdoor space

  • Deck/patio

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
1 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19–19 for adults, and USD 16–16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Is Delek Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room). There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay.

How much does it cost to stay at Delek Tulum?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Delek Tulum on May 30, 2023 start from CA $266.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Delek Tulum?

Self parking is free at this property.

What time is check-in at Delek Tulum?

Check-in is from 3:00 PM - anytime.

What time is check-out at Delek Tulum?

Check-out is at 11:00 AM. Late check-out is available for USD 100 (subject to availability).

Does Delek Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 185.60 per vehicle applies.

Where is Delek Tulum located?

Nestled on the beach, this Tulum hotel is within a 10-minute walk of Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve is 1.8 mi (2.9 km) away.

Delek Tulum Reviews

Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 227 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 32 out of 227 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 14 out of 227 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 3 out of 227 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 227 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing. So friendly and really care about their property! Accommodations are top notch and really gives you the beach / jungle vibe. Complimentary coffee and fresh pasties every morning is the best. Definitely gets loud at night but the ear plugs are there if needed! We cannot wait to coke back. Thanks you to everyone at DELEK Tulum
Stayed 1 night in May 2023

8/10 Good

YUER

Liked: Cleanliness, staff & service, amenities
Overall my stay was pretty enjoyable. I really like the spacious room and ocean view. And the service was always attentive and nice. My only complaint is about the water. The first day the water tasted really salty while brushing my teeth. And on my second day the water started to have a very strong bleach smell which is even worse. I also stayed at another hotel this time in Tulum and didn’t encounter such problem. So I think the problem is just with Delek.

6/10 Okay

Erika

Stayed 2 nights in Apr 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, but you will hear music all the time which makes it difficult
Stayed 4 nights in Feb 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh wow! Where do I start. First of all I never do these reviews but I had to for this place. IT IS PERFECTION! From the moment we arrived we were greeted with the most amazing hospitality. Welcome drinks and a surprise birthday cake as it was my birthday. The property is beautiful and every single employee is eager to help. The rooms are beautiful and remind me of a bungalow. I read on one review a complaint about hot water but our water was HOT HOT. And while we did stay out and enjoy Tulum until pretty late (come on we are on vacation) we never had any problems going to sleep because of noise. (another complaint I read). You are close enough to all the party life but far enough away if you don’t enjoy that life. The food and drinks on site are amazing, we ate there several times a day. Ohhhh and waking up to coffee and pastries on your front porch was just icing on an already perfect cake!!! If you’re questioning where to book (as I was) book here. IT WAS AMAZING!!! I’m already planning our next trip.
Stayed 2 nights in Feb 2023

10/10 Excellent

Elias, ANAHEIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is amazing. In the middle of everything. The rooms are rustic so don't expect a 5 star room but it's just different. Not your traditional room but it's the best for that type. People complain about no hot water in other reviews but u really don't need hot water as the water in warm naturally. If you leave the water on for a long while u get hot water. That's normal. The one thing that might bother other people is the loud music from the bars near by. For me it was not a problem because I'm heavy sleeper. For your information the music stay late on Friday and Saturday but other days it's not an issue. I would stay there again. There beach is nice and clean but a bit wavy. Staff are super friendly and go out of their way to help.
Stayed 2 nights in Jan 2023

10/10 Excellent

Taylor

Stayed 5 nights in Nov 2022

8/10 Good

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

2/10 Terrible

Jasmine

Stayed 2 nights in Oct 2022