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Delek Tulum

Photo gallery for Delek Tulum

Featured Image
On the beach, white sand, beach bar
On the beach, white sand, beach bar
On the beach, white sand, beach bar
Terrace/Patio

Overview of Delek Tulum

Delek Tulum

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carretera Tulum Boca Paila km 7, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK4 min drive
  • Popular LocationLas Palmas Public Beach7 min drive
  • Popular LocationPlaya Akun19 min drive
  • AirportTulum, Quintana Roo (TUY)24 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Delek Tulum is near theme parks and on the beach. Cenote Crystal and Cenotes Sac Actun are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures. Explore all the area has to offer with hiking/biking trails, ecotours, and cave exploring.

What's nearby

  • SFER IK - 4 min drive
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 9 min drive
  • Playa Akun - 19 min drive
  • Dos Aguas Park - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • Tatewari — 1 min walk
  • Cenzontle — 3 min walk
  • Hartwood — 5 min walk
  • La Eufemia — 7 min walk
  • Restaurante Las Estrellas — 8 min walk

About this property

Delek Tulum

Beachfront hotel for sun and fun
A restaurant, a bar/lounge, and a beach bar are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. All 21 individually decorated rooms feature free WiFi and MP3 docks. Other amenities available to guests include room service, free bottled water, and hair dryers.
Delek Tulum offers 21 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 17.4-18 for adults and USD 15-17.4 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Designer stores
  • Free beach club
  • Swimming pool

Conveniences

  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Dogs and cats welcome
1 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.4 and USD 18 for adults, USD 15 and USD 17.4 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 00 (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 132 out of 165 reviews
5 - Excellent 80%
Rating 4 - Good. 21 out of 165 reviews
4 - Good 13%
Rating 3 - Okay. 9 out of 165 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 165 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 165 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t like it at all
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the facility was very unique and different. The only disappointment was the noise from the hotel a few spots down. It was very loud during 4-7 and 9-12.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Room was clean and we enjoyed the view. Salt-water showers were unexpected.
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love tulum
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris and Rodrigo were amazing and extremely helpful. The property was beautiful. The rooms were gorgeous. They were kind enough to upgrade our room since our room was next to construction next door. Loved the location.
Stayed 4 nights in Jul 2021