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Coco Unlimited

Photo gallery for Coco Unlimited

View from property
On the beach
On the beach
Outdoor pool
Outdoor pool

Overview of Coco Unlimited

Coco Unlimited

3.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture16 min walk
  • Popular LocationSFER IK6 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

Room options

About this area

Tulum

Located in Tulum, Coco Unlimited is on the beach. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and some of the area's attractions include LabnaHa Ecopark Adventures and Xel-Há Park. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 16 min walk
  • SFER IK - 6 min drive
  • Las Palmas Public Beach - 12 min drive
  • Playa Paraiso - 15 min drive

Restaurants

  • Posada margherita - 2 min walk
  • El Tabano - 6 min walk
  • Restaurare - 6 min walk
  • Safari - 13 min walk
  • Cenzontle - 18 min walk

About this property

Coco Unlimited

3-star hotel by the ocean
At Coco Unlimited, you can look forward to free continental breakfast, a roundtrip airport shuttle, and a terrace. This hotel is a great place to bask in the sun with a beachfront location. Treat yourself to a sports massage, a facial, or a body treatment at Coco Limited, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, smoke-free premises, and multilingual staff
  • Coffee/tea in the lobby, concierge services, and a front desk safe
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 26 individually decorated rooms have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Furnished balconies or patios, wardrobes/closets, and eco-friendly cleaning products

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Eco-friendly cleaning products
  • Electrical adapters
  • Individual decor
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Coco Limited Hotel Tulum
Coco Limited Hotel
Coco Limited Tulum
Coco Limited
Coco Unlimited Hotel
Coco Unlimited Tulum
Coco Unlimited Hotel Tulum

Frequently asked questions

Does Coco Unlimited have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Coco Unlimited?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Coco Unlimited on Feb 15, 2023 start from CA $527.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Coco Unlimited pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coco Unlimited?

Self parking is free at this property.

What time is check-in at Coco Unlimited?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Coco Unlimited?

Check-out is at noon.

Does Coco Unlimited provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 99.00 per person applies.

Where is Coco Unlimited located?

Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Tulum National Park are also within 2 mi (3 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 555 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 100 out of 555 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 28 out of 555 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 14 out of 555 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 22 out of 555 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff alone are amazing!! Before coming here everyone spoke highly of the staff and I can’t agree more. They are literally there for you anything you need. However, the only thing I can say is they will try to charge you for everything since they are a boutique hotel. But the service is amazing I would come back.

2/10 Terrible

Inga

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was robed in my own room at 4:15 am New Year’s Eve. When we got to the room after a celebration around 1:30 am we tried to lock the door but it was impossible, the lock didn’t work from inside, there was nobody at this hour so we just shut the door. My husband overheard some noise and start screaming, the security guy was inside of the room going through our valuable things. When we started ti scream he run away. We called to police immediately. That is unacceptable, our stay is ruined and we can’t even go out from the room because there is nobody else at the hotel to help us.
Stayed 1 night in Dec 2022

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is pure paradise! The beach is absolutely amazing and we loved falling asleep to the sound of the waves at night. The whole hotel zone in Tulum is expensive and far from the center of town but it's worth staying there for a couple of nights to be right on the beach, and there are some nice restaurants walking distance from the hotel. Great staff and friendly service. Don't expect the facilities of a traditional luxury resort, that's not really Tulum style and the rustic feel is part of its charm. We loved the hammock outside the room and there were plenty of sunbeds and palapas to find some shade under on the beach. There's music playing most of the day but it was quiet at night.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jennique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Coco Unlimited - clean, and very close to the beautiful beach!

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience! Things don’t always go well, but when things go wrong, excellent hospitality and great service can make things better. This is not the case at coco unlimited. We came here to celebrate my fiance’s birthday. We booked the master suite specifically because it was advertised with a jacuzzi. Upon arrival, we discovered no jacuzzi but a dirty bathtub with broken jets, and each time you wanted to fill it, it would take over an hour due to terrible water pressure/flow. This was the first of many disappointments. Upon walking into the room, the a/c was leaking. Getting extra towels was an ask, ask again, and ask again type of situation. The pillows on the bed were uncomfortable and lumpy. The restaurant is bland and basic. The room felt unsecured with basic door locks, and we noticed numerous times maid's keys left unattended in the hotel room doors. More frustrating than all this was the lack of hospitality or sense of urgency to improve the situation. It took 3 days to get a manager to talk to us! At that point we just wanted to leave the hotel, but we had paid in advance for the rest of the nights. The manager apologized and offered us a free dinner and spa treatment. We did not want anything for free! We wanted to pay for the nights we spent at the hotel and have our money refunded for the nights we wouldn’t be staying. They wouldn’t agree to this nor did they create any other options. We left the hotel and would never go back!
Stayed 7 nights in Nov 2022

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow. We stayed here for our honeymoon and I am beyond glad we did. The view is outstanding. The music and vibes are chill and zen compared to the rest of the hotels in the area. It’s a tiny slice of paradise within tulum. Allan, Felix, Christopher at the front desk were beyond helpful getting us set up on excursions and where to eat. The whole trip went flawless thanks to them. I can’t wait to come back to the coco one day!
Stayed 4 nights in Nov 2022

10/10 Excellent

Juan Miguel

Travelled with partner
Liked: Staff & service, amenities
My gf and I spent 3 days here. We love our hotel by the beach the view and the area are convenient to walk. The weather is perfect around end of October. Chris and Mauricio are very accomodating when it comes to direction or any help you may need during our stay. They both make sure we really enjoyed our vacation. Thanks to both of you for making our trip enjoyable and memorable.

10/10 Excellent

sogol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very good area, walk distance to many places. Also staffs were so nice. We enjoyed stay in this hotel. Thank you!
Stayed 4 nights in Oct 2022

10/10 Excellent

Ariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022