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Amaka Calma Riviera Tulum

Photo gallery for Amaka Calma Riviera Tulum

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Front of property
In-room safe, iron/ironing board, bed sheets
Terrace/patio
Bathroom sink

Overview of Amaka Calma Riviera Tulum

Amaka Calma Riviera Tulum

3.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Housekeeping
Map
Calle 9, Sur, Por 10 Sur Y 12 Sur, Zona 9 La Veleta, Tulum, QROO, 77760

Explore the area

  • Popular LocationHospital de Tulum19 min walk
  • Popular LocationCenote Crystal4 min drive
  • Popular LocationTemple of Doom12 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive

Room options

About this area

Tulum

Amaka Calma Riviera Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Hospital de Tulum - 19 min walk
  • Cenote Crystal - 4 min drive
  • Temple of Doom - 12 min drive
  • SFER IK - 16 min drive
  • Las Palmas Public Beach - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Palma Central - 16 min walk
  • El Camello Jr - 14 min walk
  • Guacamole Club - 7 min walk
  • El Sabor de las Cazuelas - 16 min walk
  • Tacos Bish - 6 min walk

About this property

Amaka Calma Riviera Tulum

3.5-star hotel located in La Veleta
Take advantage of a roundtrip airport shuttle, a terrace, and a garden at Amaka Calma Riviera Tulum. Free WiFi in public areas and a gym are available to all guests.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Barbecue grills, a dock, and luggage storage
  • A 24-hour front desk, a front-desk safe, and outdoor furniture
  • Guest reviews say good things about the helpful staff
Room features
All 18 rooms boast comforts such as air conditioning, as well as perks like safes and espresso makers. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/closets, microwaves, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Tulum
Tulum
La Veleta
La Veleta
Business-friendly
Business-friendly
Hotel
Hotel
3 star
3 star
Guest rating 4+
Guest rating 4+
Parking included
Parking included
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 200 per stay
  • A tax is imposed by the city: USD 2.74 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 92 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Amaka Riviera Tulum
Amaka Calma Riviera Tulum Hotel
Amaka Calma Riviera Tulum Tulum
Amaka Calma Riviera Tulum Hotel Tulum

Frequently asked questions

Does Amaka Calma Riviera Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Amaka Calma Riviera Tulum?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Amaka Calma Riviera Tulum on Apr 18, 2023 start from CA $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Amaka Calma Riviera Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Amaka Calma Riviera Tulum?

Self parking is free at this property.

What time is check-in at Amaka Calma Riviera Tulum?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Amaka Calma Riviera Tulum?

Check-out is at 11:00 AM.

Does Amaka Calma Riviera Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 92 per vehicle applies.

Where is Amaka Calma Riviera Tulum located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Tulum National Park and Cenote Crystal are also within 3 mi (5 km).

Amaka Calma Riviera Tulum Reviews

Amaka Calma Riviera Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 375 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 76 out of 375 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 23 out of 375 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 12 out of 375 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 27 out of 375 reviews" "
" "2 - Terrible 7%

8.9/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

anisa

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and Staff. Wish the sheets where changed during our stay
Stayed 8 nights in Mar 2023

2/10 Terrible

Enrico, hollywood

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have been to the property in november 2022 spending very nice time. Came back in march 2023 and had a luxury apartment type room dirty with stained sheet and stain / damaged walls. we left after the first night because at 8 am construction workers around the property started drilling
Stayed 3 nights in Mar 2023

8/10 Good

Berenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super attentive and nice!! We left very early and one of the staff walking towards our building saw us on the 2nd floor with our luggages and came right up to help us bring them down. Check-in was easy along with check-out. Our room was private, spacious (had a mini kitchen/ living room), and very clean.
Stayed 1 night in Feb 2023

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, unhelpful staff
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week. We're a retired couple and we found Amaka Calma to be very relaxing, very quiet -- a perfect place to enjoy a tropical climate and setting while just "hanging out". We set our own pace. Staff were very friendly. Good value
Stayed 7 nights in Feb 2023

10/10 Excellent

malik wilson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wobderful and relaxing little getaway but still right in the heart of tulum
Stayed 3 nights in Feb 2023

2/10 Terrible

Miranda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive the room I paid for, They manager was there and swearing in Spanish thinking we did not speak Spanish. Then the room was not made. They then gave us the “Luxury Apartment “ I paid for and there was still garbage in the trash can from previos guests. Not recommended to stay here at all. Extremely un pleased as a local being treated como una turista.
Stayed 1 night in Feb 2023

2/10 Terrible

Anden

Disliked: Staff & service, property conditions & facilities
We had a terrible experience staying at the Amaka Calma Riviera Tulum. In short, someone snuck into our room and stole our electronics within an hour of our checkin, while we were reading at the hotel pool. We reported this immediately to hotel management, but they were not only dismissive and unhelpful, but in our moment of feeling violated and stressed, had the gall to insinuate that we were making up what had happened. When we told them to call the police to report a theft, they refused. They claimed the police wouldn't come. (The police said this explanation was utterlyfalse when we went to the prosecutor's office to file a complaint ourselves.) The speed with which our room was burgled after our checkin is alarming. Like how would someone know which room had a new guest and when we were momentarily out of the room? It raises the frightening specter of it having been an inside job. But for the moment, I will give the hotel the benefit of the doubt and assume it was an unlucky incident. Nevertheless, at the very least, their security is terrible and their horrendous service will give you no comfort if something unfortunate happens. I strongly advise not staying at this property. Expedia ended up assisting us with a refund (the hotel, of course, refused to offer one and was going to make us stay in the burgled room) and we relocated immediately to another similarly priced establishment (Naay Boutique), which was absolutely wonderful with friendly and attentive staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lizbeth

Stayed 6 nights in Feb 2023

8/10 Good

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was nice. The rooms was set up nicely and everyone had their own bathroom. I just didn’t like on the last day we had no water to wash with. I noticed it off since 6am and we had to shower before leaving at 9 from the hotel to go catch our flight and the water was still off. We also got overcharged at the hotel for the stay. Expedia showed one price and once we got there the hotel charged another price.
Stayed 4 nights in Jan 2023