Aloft Tulum by Marriott

Photo gallery for Aloft Tulum by Marriott

Primary image
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
Balcony

Overview of Aloft Tulum by Marriott

Aloft Tulum by Marriott

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park3 min walk
  • AirportTulum, Quintana Roo (TUY)10 min drive
  • Popular LocationXel-Há Park18 min drive
  • Popular LocationSoliman Bay22 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Aloft Tulum by Marriott is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 6 min drive
  • Dos Aguas Park - 9 min drive
  • Xel-Há Park - 18 min drive
  • Soliman Bay - 22 min drive

Restaurants

  • El Capitan - 8 min walk
  • La Coqueta - 14 min walk
  • El Estrada - 16 min walk
  • Papaya Pizza & Co - 17 min walk
  • Tropi Tacos - 17 min walk

About this property

Aloft Tulum by Marriott

4-star hotel, walk to Tulum National Park
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. All 140 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find LCD TVs with digital channels and Netflix, and other amenities include minibars and premium bedding.
Aloft Tulum by Marriott offers 140 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Property requires that all guests receive on-site PCR COVID-19 testing (USD 120 per person, per stay)
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: USD 8-15 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • W XYZ Restaurant
  • Ático Rooftop Bar & Loung
  • WXYZ Bar
  • Re:fuel by Aloft

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle rentals

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2170 square feet)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 52 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 20 per accommodation, per night. This fee does not apply to children under 2 years of age.
  • Service fee: USD 10 per accommodation, per night
  • COVID-19 testing fee (PCR screening): USD 120 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Covered self parking fee: USD 15 per day
  • Pet fee: USD 52 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aloft Tulum
Aloft Tulum by Marriott Hotel
Aloft Tulum by Marriott Tulum
Aloft Tulum by Marriott Hotel Tulum

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 108 out of 159 reviews
5 - Excellent 68%
Rating 4 - Good. 36 out of 159 reviews
4 - Good 23%
Rating 3 - Okay. 6 out of 159 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 159 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 159 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dissapoint at this property. Everything is new and up to date. Staff is courteous. Plenty of space for self parking in the garage. Lots of areas for fun with friends. Jenga,uno,corn hole, pool table.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooftop pool overlooking the jungle. Clean rooms. Great food
Stayed 6 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have a lot of food choices for lunch and dinner. That was the only problem we had. Breakfast was awesome.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an oasis from the dusty street and construction which abounds all around. The destination fee is actually quite attractive in the food and drink credits that you receive and the use of the bikes. We would stay again.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean hotel and staff were very friendly and helpful. Roof pool was great with cabanas. Watched the sunrise from there. Bikes free to get around. Highly recommend!
Stayed 5 nights in Apr 2022