5/5 Excellent
Verified traveller
Travelled with family
Jul. 30, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2021
The Fives Beach Hotel & Residences - All Senses Inclusive
Photo gallery for The Fives Beach Hotel & Residences - All Senses Inclusive
Overview of The Fives Beach Hotel & Residences - All Senses Inclusive
VIP Access
The Fives Beach Hotel & Residences - All Senses Inclusive
4.1/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- All-inclusive
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Fraccionamiento El Limonar, Xcalacoco, Playa del Carmen, QROO, 77710
Explore the area
- El Camaleon Mayakoba Golf Course7 min drive
- Grand Coral Golf Riviera Maya9 min drive
- Punta Esmeralda Beach15 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
Choose dates to view prices
About this area
Playa del Carmen
Located in Playa del Carmen, The Fives Beach Hotel & Residences - All Senses Inclusive is near the airport and on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby.
View in a map
What's nearby
- El Camaleon Mayakoba Golf Course - 7 min drive
- Guadalupe Church - 8 min drive
- Grand Coral Golf Riviera Maya - 9 min drive
- Playa 88 - 9 min drive
- Punta Esmeralda Beach - 15 min drive
Getting around
- Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
- SEA OLIVE — 1 min walk
- Pisco Nikkei & Raw Bar — 1 min walk
- Coco's Cabanas — 9 min walk
- Los Murales — 20 min walk
- Fonda Argentina — 6 min drive
About this property
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Entertainment
Onsite entertainment and activities
Theme parties
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (USD 10 per night)
- Valet parking on site (USD 10 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
- Shopping center shuttle (surcharge)
Food and drink
- All buffet and à la carte meals, snacks, and beverages included
- 10 restaurants
- 3 poolside bars and 7 bars/lounges
- 24-hour room service
Things to do
- 24-hour fitness center
- 7 outdoor pools
- Aerobics classes
- Arcade/game room
- Beach club (surcharge)
- Bicycle rentals
- Children's pool
- Full-service spa
- Kayaking
- Motorized watercraft
- Nightclub
- Outdoor tennis court
- Parasailing
- Playground
- Sauna
- Snorkeling
- Tennis
- Volleyball
- Yoga classes
Family friendly
- 7 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- DVD player
- Free children's club
- Free supervised childcare/activities
- In-room child care (surcharge)
- Laundry facilities
- Playground
Conveniences
- Elevator
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- German
- Spanish
Business services
- 24-hour business center
- Meeting room
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Picnic area
- Pool umbrellas
Spa
- 11 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility
- Visual alarms in hallways
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchair-width doorways
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Cable channels
- DVD player
- iPod dock
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
Outdoor space
- Furnished balcony or patio
More
- Access via exterior corridors
- Connecting rooms available
- Electrical adapters/chargers
- In-room massage
- Iron/ironing board
- Laptop-friendly workspace
- Safe
- Turndown service
Similar properties
See similar properties
Playa del Carmen
All-inclusive plan available
Family-friendly
All-Inclusive Resort
Pool
Guest rating 4+
4 star
Policies
Check-in
Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: USD 1.34 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 10 per night
- Valet parking fee: USD 10 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
The Fives Beach Hotel Residences All Senses Inclusive
The Fives Azul Beach Resort Gourmet All Inclusive by Karisma
Azul Beach Resort The Fives Gourmet All Inclusive by Karism
Frequently asked questions
Overall score and ratings
4.1
Very good
4.4/5
Cleanliness
4.3/5
Staff & service
4.2/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with family
Jul. 24, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
Jul. 24, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
Jul. 23, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
Jul. 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021