Title: The Fives Beach Hotel - Á la Carte All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Fives Beach Hotel - Á la Carte All Inclusive Travelers discover pristine beaches with crystal-clear waters at this Playa del Carmen resort, where yoga classes and parasailing adventures await ## Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive ![Aerial view - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/f74c032d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f9468e65-f15b-4250-b588-393462af0b46-thumbnail.jpg?impolicy=resizecrop&rw=1366) ![8 outdoor pools, pool umbrellas, sun loungers - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/46730914.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/d5d3d609.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillowtop beds, free minibar items - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/ed47d6ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Fives Beach Hotel & Residences - All Inclusive in Playa del Carmen offers a luxurious beach escape. Relax at 7 pools, enjoy spa treatments, or explore 10 restaurants with seafood and international cuisine. Helpful staff and a beautiful beachfront location earn high marks. ## Reviews 8.2 Very good ## Popular amenities - Hot tub - Breakfast included - All-inclusive - Free WiFi ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Deluxe Room ![1 bedroom, premium bedding, pillowtop beds, free minibar items](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/aaf86931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 15 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds Minibar (some free items) LCD TV Premium bedding Separate bedroom - 527 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for One Bedroom Suite ![LCD TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/07fc29b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite 9.4 Exceptional 11 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Kitchen Minibar (some free items) - 710 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Three Bedroom Suite ![1 bedroom, premium bedding, pillowtop beds, free minibar items](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/ed47d6ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Suite ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Minibar (some free items) LCD TV - 1550 sq ft - 3 bedrooms - Sleeps 10 - 1 King Bed and 2 Queen Beds ### View all photos for Two Bedroom Suite ![LCD TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/4b107ae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite 7.2 Good 7 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Minibar (some free items) LCD TV - 1152 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds ### View all photos for One Bedroom Swim Up Suite ![One Bedroom Swim Up Suite | Living area](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/df1fb968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Swim Up Suite ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Minibar (some free items) LCD TV Premium bedding - 710 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for One Bedroom Penthouse Suite ![One Bedroom Penthouse Suite](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/2c29e3e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Penthouse Suite 8.0 Very good 1 review ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Minibar (some free items) LCD TV Pillowtop bed - 1119 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Two Bedroom Penthouse Suite ![LCD TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/a6d2bb66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Penthouse Suite 9.4 Exceptional 3 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Kitchen Minibar (some free items) LCD TV Premium bedding 2 bedrooms - 2 bedrooms - Sleeps 8 - 1 King Bed and 2 Queen Beds ### View all photos for Three Bedroom Penthouse Suite ![Three Bedroom Penthouse Suite](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/689ff0f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Penthouse Suite 8.8 Excellent 3 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Minibar (some free items) LCD TV Pillowtop bed - 2153 sq ft - 3 bedrooms - Sleeps 10 - 1 King Bed and 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) ## About the area Located in The Fives, a neighborhood in Playa del Carmen, The Fives Beach Hotel - Á la Carte All Inclusive is near the airport and on the beach. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with cave exploring, ziplining, and ecotours nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66616%2C-87.03499&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C2v1TO4JdAo5dKrH8ONU7M_Y73Y=) Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 11 min drive \- 8.1 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 12 min drive \- 8.4 km - ![Xcaret Eco Theme Park featuring a coastal town, general coastal views and a luxury hotel or resort](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 25 min drive \- 17.9 km - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 27 min drive \- 14.7 km - Playa Xcalacoco 9 min walk \- 0.8 km ### Getting around - Cancun Intl. Airport (CUN) 46 min drive ### Restaurants - Amaranto 19 min walk - Piano Bar 4 min drive - Mike’s Coffee 20 min walk - Steakhouse 17 min walk - El Beso Pool Bar 18 min walk ## About this property ### The Fives Beach Hotel - Á la Carte All Inclusive Luxury all-inclusive property near Gran Coyote Golf Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel - Á la Carte All Inclusive provides a free breakfast buffet, a nightclub, and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, sun loungers, and snorkeling. Indulge in a body scrub, a massage, and a facial at the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and pizza. The 24-hour gym offers yoga classes and fitness classes; other things to do include kayaking, volleyball, and parasailing. In addition to a terrace and a garden, guests can connect to free WiFi in public areas. Other perks at this property include: - 8 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Bike rentals, an outdoor tennis court, and valet parking (surcharge) - A shopping center shuttle, a beach club on site, and babysitting (surcharge) - Motorized watercraft on site, massage treatment rooms, and concierge services - Guest reviews say great things about the beach locale and helpful staff Room features All 662 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property. Extra conveniences in all rooms include: - Designer toiletries, showers, and hair dryers - LCD TVs with premium channels and DVD players - Furnished balconies or patios, wardrobes/closets, and childcare services ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (some restrictions) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Scuba-diving lessons Snorkeling ### Entertainment Onsite entertainment and activities Theme parties ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,776 reviews CA $465 CA $567 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/f2fe3ce8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Playa Maroma – All Inclusive Maroma - 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All Inclusive Optional Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 429 reviews CA $952 CA $1,168 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=48885098&PinnedHotelID=48885098&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/889900/889872/3d5d4256.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=889872&PinnedHotelID=889872&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach volleyball](https://images.trvl-media.com/lodging/21000000/20270000/20262800/20262777/2220eb07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ventus at Marina El Cid Spa & Beach Resort - All Inclusive Puerto Morelos - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,457 reviews CA $566 CA $720 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=20262777&PinnedHotelID=20262777&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Shopping center shuttle (surcharge) - Self parking on site (USD 10 per night) - Valet parking on site (USD 10 per night; includes in/out privileges) - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 14 restaurants - 3 poolside bars - 8 bars/lounges - Snack bar/deli ### Restaurants on site - AREZZO - FLAVOURS - MESTIZO: - OKA - SUSHI BAR: - SEA OLIVE - TRATTORIA ### Things to do - 24-hour gym - 8 outdoor pools - Arcade/game room - Beach club - Bicycle rentals - Children's pool - Fitness classes - Free children's club - Full-service spa - Hot tub - Kayaking - Nightclub - Outdoor tennis court - Parasailing - Personal motorized watercraft - Playground - Sauna - Snorkeling - Steam room - Tennis lessons - Volleyball - Yoga classes ### Family friendly - 8 outdoor pools - Arcade/game room - Children's pool - DVD player - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Laundry facilities - Playground - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Meeting room ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 11 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - In-room massages - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Visual alarms in hallways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shower - Towels provided ### Entertainment - DVD player - iPod dock - LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Self parking fee: USD 10 per night - Valet parking fee: USD 10 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Azul Beach Resort The Fives Gourmet All Inclusive by Karism ## Frequently asked questions ### Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool? ### How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive? ### Is The Fives Beach Hotel - Á la Carte All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive? ### What time is check-out at The Fives Beach Hotel - Á la Carte All Inclusive? ### Are there all-inclusive benefits at The Fives Beach Hotel - Á la Carte All Inclusive? ### Where is The Fives Beach Hotel - Á la Carte All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Fives Beach Hotel - Á la Carte All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 509 8 - Good 224 6 - Okay 123 4 - Poor 71 2 - Terrible 73 ## Reviews ### 10/10 Excellent #### Jeanette Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room staff was great! ![](https://a.travel-assets.com/ugc/hotel-reviews/6c445bb3-cf02-4b8f-be5b-5847a5efc020-1767364097376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a06b5c96-a74f-4a03-8a2e-72039fb00f07-1767364096046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73b73aba-7e61-4c6b-905e-7598bd588978-1767364098572.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeanette Stayed 4 nights in Dec 2025 ### 8/10 Good #### Chris Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the staff was friendly. ##### Chris Stayed 3 nights in Dec 2025 ### 8/10 Good #### Anna Dec 22, 2025 Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do ##### Anna Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### MARICELA Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service. ##### MARICELA Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Stephanie Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend. ##### Stephanie Stayed 6 nights in Sep 2025 ### 8/10 Good #### Linda Oct 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season. ##### Linda Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Moises Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was very enjoyable and the staff was very friendly. ![](https://a.travel-assets.com/ugc/hotel-reviews/1aafeaca-5ba6-4684-962b-9bd6cc9ac2fd-1750014041728.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/956e3e92-4b67-4a1c-b46c-90599c21daa1-1750014041001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19717404-c844-4904-903a-8a6595da59a0-1750014041933.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b88b8d9d-1ff7-40d6-b2dc-142fbf004637-1750014041952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Moises Stayed 7 nights in Jun 2025 ### 8/10 Good #### Peter Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The fives hotel and beachfront has one of the most friendliest staff. They always great you when they pass by you and make you feel like family. Their ambassador take the time to make sure that your needs are met. We also did the spa experience which was 50 min hydro therapy and 50 minute massage and left like new. Overall it was a good experience. ##### Peter Stayed 5 nights in Oct 2025 ### 8/10 Good #### Justin Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort, friendly staff and great food options. Because it was low season, not every restaurant was open every night and they don’t take reservations so you have to wait a bit. But otherwise it was a great vacation ##### Justin Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Mark Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Why a great place to vacation. Beach access and pools were great to relax in and enjoy. ##### Mark Stayed 10 nights in Apr 2025 ### 6/10 Okay #### Mailha Jul 2, 2025 Disliked: Property conditions & facilities View and spacious in rooms ##### Mailha Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jose Antonio Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Family Hotel We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun. ##### Jose Antonio Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### David Jun 8, 2025 Great food and great service. Lots of entertainment and variety of experiences. ##### David Stayed 6 nights in May 2025 ### 10/10 Excellent #### Jonece Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic restaurants options for all meals. Even had a healthy meal restaurant option. My penthouse room was fabulous. Options to relax or find activities always for all ages. ##### Jonece Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jonathan Timothy Jun 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable. ##### Jonathan Timothy Stayed 4 nights in Jun 2025 ### 8/10 Good #### Jamie Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing! ##### Jamie Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Adrian M Sep 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The whole Hotel was at a great location, great food and great staff. ##### Adrian M Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Kristen Lee Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun! Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!! ##### Kristen Lee Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Alysse Jun 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent a week here for our honeymoon, and it was nothing short of amazing! The staff truly made our stay unforgettable—everyone was incredibly warm, friendly, and helpful. The food exceeded our expectations, with Arezzo quickly becoming our favorite dining spot. Each morning, we started our day at La Brasserie, which offered a great selection and the perfect breakfast atmosphere. We’re already looking forward to coming back again soon! ![A beautiful atmosphere waiting for a table at Arezzo](https://a.travel-assets.com/ugc/hotel-reviews/ef63c35d-133e-419a-997a-c345c3cdcdc2-1750247189488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![My husbands favorite pasta found at Arezzo](https://a.travel-assets.com/ugc/hotel-reviews/5c851bda-3494-456f-9f69-ab85007cfa6a-1750247175509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lunch at the Adults only pool ](https://a.travel-assets.com/ugc/hotel-reviews/dae51d76-5b31-4610-b58b-0c8d74e6ba9d-1750247154267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dessert at Arezzo ](https://a.travel-assets.com/ugc/hotel-reviews/db950ef5-3b7a-4101-a181-990f7545c73e-1750247150744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alysse Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Robert Lee Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants. ##### Robert Lee Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### edyta May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is exceptional, Wonderfull service and beautiful surroundings. The a la carte service was great- food was unbelievably good. Highly recommend. For sure 5 star or higher ##### edyta Stayed 7 nights in May 2025 ### 10/10 Excellent #### Daniel Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing, super friendly, food was great and super clean, lots of fun activities during the day and evening ##### Daniel Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Brianna Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible food, loved the property, all staff were very friendly and helpful. ##### Brianna Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Emilie Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing environment and staff. Above and beyond customer service. Food was all amazing and never felt overwhelmingly busy due to the layout of the resort. ##### Emilie Stayed 5 nights in Mar 2025 ### 8/10 Good #### Kelly Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the beach and pools, the restaurants were excellent, service outstanding ##### Kelly Stayed 6 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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