The Fives Beach Hotel & Residences

Photo gallery for The Fives Beach Hotel & Residences

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
7 outdoor pools, pool umbrellas

Overview of The Fives Beach Hotel & Residences

VIP Access

The Fives Beach Hotel & Residences

4.5 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • All-inclusive
  • Laundry
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out
Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, 77710

Explore the area

  • Popular LocationParadise Beach22 min drive
  • Popular LocationXplor Theme Park24 min drive
  • Popular LocationXcaret Eco Theme Park26 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

Room, Multiple Beds, Garden View (THREE BEDROOM PENTHOUSE RESORT RESIDE)

  • 1377 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Room, Multiple Beds, Pool View (TWO BEDROOM PENTHOUSE RESORT RESIDENC)

  • 1140 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, Multiple Beds, Garden View (THREE BEDROOM RESORT RESIDENCE)

  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Deluxe Room, Garden View (DELUXE)

  • 527 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, Multiple Beds, Garden View (TWO BEDROOM RESORT RESIDENCE)

  • 1151 sq ft
  • Studio
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed with Sofa bed, Garden View (ONE BEDROOM RESORT RESIDENCE)

  • 710 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Garden View (ONE BEDROOM PENTHOUSE RESORT RESIDENC)

  • 1087 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Pool View

  • 700 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, The Fives Beach Hotel & Residences is near the airport and on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby.

What's nearby

  • El Camaleon Mayakoba Golf Course - 8 min drive
  • Grand Coral Golf Riviera Maya - 9 min drive
  • Paradise Beach - 22 min drive
  • Xplor Theme Park - 24 min drive
  • Xcaret Eco Theme Park - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Arezzo - 6 min walk
  • Coco's Cabanas - 11 min walk
  • Fonda Argentina - 6 min drive
  • Los Murales - 6 min drive
  • La jungla de la riviera - 8 min drive

About this property

The Fives Beach Hotel & Residences

Upscale aparthotel on the beach, with 7 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Fives Beach Hotel & Residences's full-service spa. Then enjoy a meal at one of the aparthotel's 10 restaurants. Each apartment offers comforts like a pillowtop bed and premium bedding, plus a furnished balcony and an LCD TV with cable channels. Thoughtful touches include free minibar items and bathrobes, and also available are an iPod dock and 24-hour room service.
The Fives Beach Hotel & Residences offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items).

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. LCD televisions come with premium cable channels. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

All-inclusive details

All-inclusive room rates at The Fives Beach Hotel & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach club on site (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 7 outdoor pools
  • Umbrellas
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa treatment rooms
  • Body wraps
  • Hydrotherapy
  • Facials
  • 11 treatment rooms
  • Manicures and pedicures
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Shopping center shuttle (surcharge)
  • On site car rental

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • SEA OLIVE
  • Pisco Nikkei & Raw Bar
  • FLAVOURS
  • AREZZO
  • Oriola Beach Club Grill

Food and drink

  • Coffee/tea maker

Dining

  • 10 restaurants
  • 3 poolside bars and 7 bars/lounges
  • Stocked minibar (select free items)
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Designer toiletries
  • Towels provided
  • Bathrobes

Entertainment

  • LCD TV with cable service
  • Arcade/game room
  • DVD player
  • iPod docking station

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • In-room massages

Location highlights

  • Near the airport

Things to do

  • 24-hour fitness center
  • Outdoor tennis courts
  • Nightclub
  • Fitness facilities nearby (free access)
  • Tennis on site
  • Kayaking on site
  • Motorized watercraft on site
  • Aerobics classes on site
  • Yoga classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Snorkeling on site
  • Bicycle rentals on site
  • Parasailing on site
  • Water skiing nearby
  • Cave exploring nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Golf nearby
  • Ecotours nearby
  • Scuba diving nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 662 rooms
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 358 out of 686 reviews
5 - Excellent 52%
Rating 4 - Good. 160 out of 686 reviews
4 - Good 23%
Rating 3 - Okay. 75 out of 686 reviews
3 - Okay 11%
Rating 2 - Poor. 47 out of 686 reviews
2 - Poor 7%
Rating 1 - Terrible. 46 out of 686 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
pleasant
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was clean & people were very friendly
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It had so many pool options and activities around the pools e wry day. At night there was activities too. My 8 year old had so much fun at the kids club because of all the fun activities. We upgraded to Epic package and the 3 butlers assigned were extremely communicative and attentive. The property was constantly being maintained. I would recommend this resort.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness
The maintenance of the property, it has so many little details like the one of the pool bars was missing a threshold and it looked like dirty, and like that a lot of details not well repaired. Also not enough golf cars to help you with the transportation because it has long distances
Stayed 5 nights in Jun 2022