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The Fives Beach Hotel & Residences - All Inclusive

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7 outdoor pools, pool umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
7 outdoor pools, pool umbrellas

Overview of The Fives Beach Hotel & Residences - All Inclusive

VIP Access

The Fives Beach Hotel & Residences - All Inclusive

4.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • All-inclusive
  • Laundry
  • Spa
Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

Guests rated this location 7.0/10 - Good

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course6 min drive
  • Popular LocationGran Coyote Golf8 min drive
  • Popular LocationPunta Esmeralda Beach14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Playa del Carmen

Located in Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive is near the airport and on the beach. Gran Coyote Golf and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby.
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Map

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min drive
  • Guadalupe Church - 7 min drive
  • Gran Coyote Golf - 8 min drive
  • Playa 88 - 10 min drive
  • Punta Esmeralda Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • Amaranto - 18 min walk
  • Snack Riviera - 19 min walk
  • Buffet Riviera - 18 min walk
  • Buffet Sunset - 14 min walk
  • Piano Bar - 4 min drive

About this property

The Fives Beach Hotel & Residences - All Inclusive

Upscale aparthotel on the beach, with 7 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Fives Beach Hotel & Residences - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 10 restaurants. Each apartment offers comforts like a pillowtop bed and premium bedding, plus a furnished balcony and an LCD TV with cable channels. Thoughtful touches include free minibar items and bathrobes, and also available are an iPod dock and 24-hour room service.
The Fives Beach Hotel & Residences - All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Beach

  • Beach club on site (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Pool/Spa

  • 7 outdoor pools
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • 11 treatment rooms
  • Body scrubs
  • Couples treatment room(s)
  • Body treatments
  • Hydrotherapy
  • Facials
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Shopping center shuttle (surcharge)
  • On site car rental

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Playground

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Food and drink

  • Coffee/tea maker

Dining

  • 10 restaurants
  • 24-hour room service
  • 3 poolside bars and 7 bars/lounges
  • Snack bar/deli
  • Stocked minibar (select free items)

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Shower
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Arcade/game room
  • DVD player
  • iPod docking station
  • LCD TV with cable service

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Electrical adapters/chargers
  • In-room massages
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour/ticket assistance

Location highlights

  • Near the airport

Things to do

  • 24-hour fitness center
  • Outdoor tennis courts
  • Nightclub
  • Fitness facilities nearby (free access)
  • Aerobics classes on site
  • Parasailing on site
  • Snorkeling on site
  • Kayaking on site
  • Volleyball on site
  • Tennis on site
  • Tennis lessons on site
  • Yoga classes on site
  • Motorized watercraft on site
  • Bicycle rentals on site
  • Boat tours nearby
  • Water skiing nearby
  • Golf nearby
  • Ziplining nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Cave exploring nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 662 rooms
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on Apr 10, 2023 start from CA $495.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Beach Hotel & Residences - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel & Residences - All Inclusive?

Self parking is available for USD 10 per night. Valet parking is available for USD 10 per night.

What time is check-in at The Fives Beach Hotel & Residences - All Inclusive?

Check-in is from 3 PM - 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel & Residences - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel & Residences - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, scuba lessons, and more.

Where is The Fives Beach Hotel & Residences - All Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of El Camaleon Mayakoba Golf Course, Punta Esmeralda Beach, and Quinta Avenida. Gran Coyote Golf and Playa del Carmen Main Beach are also within 6 mi (10 km).

The Fives Beach Hotel & Residences - All Inclusive Reviews

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 953 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 220 out of 953 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 112 out of 953 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 72 out of 953 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 78 out of 953 reviews" "
" "2 - Terrible 8%

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and frienly we have amazin vacations
Stayed 7 nights in Mar 2023

10/10 Excellent

Erica

Travelled with family and small children
Liked: Amenities, property conditions & facilities
This property was amazing and the staff was beyond excellent. We traveled with our 4 year old daughter and she loved it. I would recommend for family or adult only travel.
Stayed 7 nights in Mar 2023

4/10 Poor

Mohammad

Let’s start by saying this property is not really all inclusive. Water in the shower smells like sewage others have said the same in previous reviews. Our shower didn’t work for the entire stay and the resort was notified but unfortunately they did nothing to fix the issue. We were forced to shower with a handheld hose. Cup of coffee is charge. A scope of ice cream is a charge. No bottle water in resort except the two they give you in your room. Certain foods were premium charge. No entertainment existed. The food was not good at all for what was included. Front desk girl was very rude and not helpful when asked about the shower not working, or trying to ask about our pick up time. It felt like the call centers that would bounce you to the next person. Wouldn’t come back here and definitely would not recommend this resort to anyone. I have stayed at Beloved in Cancun prior to this stay and that’s a totally different stay and much better resort. Also the beach was nasty and dirty.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people here are great, food was good as well. My family really enjoyed the jungle area of the resort almost as much as the beach and pool areas. We loved this resort.
Stayed 6 nights in Mar 2023

8/10 Good

Bride

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place. Pools and bar area very nice. Friendly staff.
Stayed 5 nights in Mar 2023

8/10 Good

Dalton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am not quite sure what the VIP benefits were. Perhaps someone could have articulated what the VIP benefits were. Otherwise I got the same service as everyone else, which is not so special. I would hope it is not a marketing thing and hope to truly see the difference in this VIP service.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tanja sylke, Gilbert

Travelled with partner
Liked: Amenities, property conditions & facilities
This resort has excellent service. I can't say it enough. We loved all the food choices. Always something different. Besides the restaurants. There were little stands set up with tacos and other seafood items. Lots of bars.
Stayed 6 nights in Mar 2023

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the fives experience was perfect! The multiple pools provides that the pools are not crowded. The swim bar service is amazing and the food options!
Stayed 5 nights in Mar 2023

10/10 Excellent

Makenzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort was absolutely beautiful. Extremely clean, staff was very pleasant. Tons of options for food and drink. Even if your villa is in the way back of the resort, the walk to the beach pool is only about 10 minutes. I will be coming back here!
Stayed 5 nights in Feb 2023

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was absolutely beautiful! So much foliage, flowers, plants and very well kept. We just loved walking everywhere and enjoying the beauty. There were occasionally monkeys swinging in the trees as well as Ciota- an animal I've never seen before. There were multiple pools with the biggest one being by the beach. Big area to sit on the beach. Unfortunately there was constantly seaweed at the waters edge. Everyday there were multiple workers hauling away wheelbarrow after wheelbarrow full. The water was still beautiful and you were able to go in if you wanted. Food was good especially the Italian restaurant. Drinks were good even if not strong. They ran out of pina coladas for 2 days which really was surprising and disappointing. Rooms were huge and clean- the rooms did have a slight musty smell. I would highly recommend staying here and can't wait to go back
Stayed 7 nights in Feb 2023

General hotel information

Hotel location
Playa del Carmen
Star rating
4.5 star property
Nearest airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Accommodation type
Apart Hotels
Nearby landmarks
Paradise Beach, Xplor Theme Park, Xcaret Eco Theme Park