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Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront resort
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Preferred Club Master Suite Ocean Front Private Pool | Terrace/patio
Preferred Club Master Suite Ocean Front
9 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • On private beach
    On private beachOn private beach
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

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10/10 Excellent

Garreth
May 4, 2024
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About the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Mujeres Beach - 12 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Terminal Marítima Isla Mujeres - 84 min drive
  • North Beach - 98 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Bistro Brasserie - ‬5 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪The Sand Bar - ‬19 min walk

About this property

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Luxury resort near Playa Mujeres Golf Club
Located close to Mujeres Beach, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive provides a nightclub, 2 poolside bars, and a swim-up bar. With a private beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a body scrub, and hydrotherapy at Secrets Spa by Pevonia, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include beach volleyball, basketball, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free valet parking
  • Free bicycle rentals, an outdoor tennis court, and wedding services
  • A porter/bellhop, a gift shop, and barbecue grills
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 424 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Bathrooms with jetted tubs and rainfall showers
  • 42-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and ceiling fans

All-inclusive details

All-inclusive room rates at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market Cafe
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 2 outdoor pools
  • 4 spa tubs
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Playa Mujeres Secrets
Secrets Playa Mujeres
Secrets Playa Mujeres Resort
Secrets Resort Playa Mujeres
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf
Secrets Playa Mujeres Resort Spa
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
Secrets Playa Mujeres Golf Spa Resort All Inclusive
Secrets Playa Mujeres Resort Spa
Secrets Mujeres Inclusive

Frequently asked questions

Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive on Aug 19, 2024 start from CA $623.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Valet parking is free at this property.

What time is check-in at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive located?

Nestled on the beach, this Playa Mujeres resort is within 2 mi (3 km) of Playa Mujeres Golf Club and Mujeres Beach. Gran Puerto Pier and North Beach are also within 9 mi (15 km).

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1010 reviews" "
Rating 8 - Good. 236 out of 1010 reviews" "
Rating 6 - Okay. 107 out of 1010 reviews" "
Rating 4 - Poor. 54 out of 1010 reviews" "
Rating 2 - Terrible. 17 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Staff was super friendly. Wish there was more Mexican food options with the resort being in Mexico
Stayed 5 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner, Travelled with group
Liked: Amenities
We enjoyed our stay at Secrets. The place definitely needs some updating and TLC, but overall it was a beautiful resort and most of the staff were very friendly and kind.
Stayed 14 nights in Jul 2024

10/10 Excellent

Jennifer Arely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved about this property, was how everyone was so quick to help you out and make sure you were taken care of. Room service was great, made sure our room was very clean during our stay. We also enjoyed all of the food options we had. We stayed for about 5 days and only have good things to say we really enjoyed our stay and will definitely be coming back to secrets
Stayed 5 nights in Jul 2024

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is gorgeous and the staff are so kind and fun to be around. Staff members like Mariella, Felix, Luis, and Marcella made this trip excellent and memorable. We would stay in a Secrets resort anytime.
Stayed 5 nights in Jul 2024

6/10 Okay

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I came to this property hearing nothing but great things. As I’ve experienced it myself I have to disagree. I came with a group of 11 to celebrate my 30th birthday and because I had a large group SOME of the staff targeted us the entirety of my trip and made it uncomfortable. We were not obscenely loud however as many of us as we are I cannot say we’re the most quiet. We were denied drinks “because we ordered too many”. Excuse me, I thought this was “all inclusive”. Once again we were targeted for being a larger group. As I’ve said not the whole staff but quite a few made it a point that they did not enjoy our company and I did not like that. As for the rest of the staff that went over and beyond for my birthday I want to say thank you. I have to say this experience has made me not want to do another Secrets property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Vonetta D, Covington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and relaxing
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafal Stanislaw

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
People very friendly,delicious food be back there for sure
Stayed 4 nights in Jul 2024

6/10 Okay

NICHOLAS A

Travelled with group
Disliked: Staff & service
I have stayed at Secrets properties multiple times, among other properties in Mexico. This site was the worst quality so far. Understanding its still paradise and beautiful and I wouldn’t say anything was bad, except for some of the service. But for your money you can do considerably better. The wait and bar service were generally poor with a few exceptions. The housekeeping was as bad as I’ve ever seen anywhere. Including refolding and placing dirty towels back on the shelf as though they’d been replaced. No bottled water was provided in our room for 3 days. We were given to understand that this resort would be closed for renovation later this year. It needs it. There were a few bright spots staff wise so the service I’ve come to expect from these resorts showed up in those folks. Overall, we probably won’t return to Hyatt properties. There are better options available for the same or similar price point.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jazmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

Lyliana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Eugenia made this trip for my fiancé and I memorable and enjoyable!
Stayed 5 nights in Jul 2024

6/10 Okay

zachary

Travelled with group
Disliked: Amenities
Overall resort was ok first room we were put in had dirty panties behind nightstand, nowhere to plug phones in near bed so pulled out night stand to find dirty panties. 2nd room we moved to ac stopped working and flooded the entry hallway no big deal stuff happens however the staff made it sound as if it was our fault saying this room was inspected very well are we sure the bathroom was not flooding as we see it leaking from ac vent. After that the stay was ok poolside service seemed to lack service as if they were understaffed, to me it seems they are taking the money in and not putting any back into the resort because remodeling is coming soon. I will give the resort another shot after remodeling as there were things we enjoyed but would not stay until updates were made.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rene Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

6/10 Okay

Rayssa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a flood in a our room and the staff were no helpful. It took them more than 5 hours to come help. They didn't even offer to move us to another room. They were very dismissive. Horrible service
Stayed 3 nights in Jul 2024

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Amazing views & great entertainment!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous, fun, attentive and kind. Would go back 1000 again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Irving

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing, service is great, quiet and fun at the same time. Lot to do, great dining and snack places. It is a great place to stay. All secrets resorts are amazing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Margel Elena

Travelled with family
Liked: Amenities
Wonderful
Stayed 6 nights in Jul 2024

10/10 Excellent

Trang

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Julio, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Danajia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The staff were wonderful and accommodating. They constantly checked on us, offered services, and provided clean linen. They hibachi restaurant was amazing!! The staff brought over a cute little birthday dessert on our first night. The property is clean and quiet and is safe. The only way to get on the property is if you have a name and room number. The check in process was smooth and efficient. I will forever chose Secrets!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Noe

Stayed 4 nights in Jun 2024

8/10 Good

Arthur

Stayed 4 nights in Jun 2024

8/10 Good

Tres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed next door at dreams before so I knew it was going to be a good experience. The only thing I didn’t care for was how separate the property was. You had to take a golf cart in order to go half the places on the property and if it was dinner time or other activities where going on the lines could be long to get on the golf cart. I just wish everything was all together like it was at Dreams. Other than that it was a great experience and place to stay.
Stayed 5 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5