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Overview of Excellence Playa Mujeres - All Inclusive - Adults Only

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Featured Image
Private beach, beach massages, scuba diving, snorkeling
Private beach, beach massages, scuba diving, snorkeling
7 outdoor pools, pool umbrellas
7 outdoor pools, pool umbrellas
VIP Access

Excellence Playa Mujeres - All Inclusive - Adults Only

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTortuga Beach32 min drive
    Popular LocationLa Isla Shopping Mall38 min drive
    Popular LocationCancun Interactive Aquarium38 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Choose dates to view prices

Terrace Suite With Plunge Pool

5/5 guest room rating
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

4.8/5 guest room rating
  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front + Free On-Site Covid 19Test

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

4.9/5 guest room rating
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Swim Up Suite Spa or Pool View + Free On-Site Covid-19

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Swim Up Suite Spa or Pool View

4.8/5 guest room rating
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + Free On-Site Covid-19 Test

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

4.7/5 guest room rating
  • 807 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Two-Story RooftopTerrace Suite Spa or Pool View

4.7/5 guest room rating
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

4.7/5 guest room rating
  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story RooftopTerrace Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Jr. Suite Spa or Pool View + Free On-Site Covid-19 Test

4.2/5 guest room rating
  • 807 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Terrace Suite With Plunge Pool + Free On-Site Covid-19 Test

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

4.8/5 guest room rating
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + Free On-Site Covid-19 Test

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View + Free On-Site Covid-19 Test

5/5 guest room rating
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Punta Sam

Located in Punta Sam, Excellence Playa Mujeres - All Inclusive - Adults Only is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Garrafon Natural Reef Park. Dolphin Discovery and Cancun Interactive Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Mujeres Beach - 9 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Tortuga Beach - 32 min drive
  • La Isla Shopping Mall - 38 min drive
  • Cancun Interactive Aquarium - 38 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Toscana / Dress Code — 1 min walk
  • The Lobster House /DressC — 1 min walk

About this property

Excellence Playa Mujeres - All Inclusive - Adults Only

Elegant adults-only property on the beach
Catch some rays on Excellence Playa Mujeres - All Inclusive - Adults Only's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 450 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and sitting areas are standard, as are LED TVs with satellite channels.
Excellence Playa Mujeres - All Inclusive - Adults Only offers 450 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Access to onsite clubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 10 restaurants and 1 coffee shop/café
  • 7 poolside bars, 11 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 7 outdoor pools
  • Aerobics classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 15 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers health screenings for COVID-19 onsite, at a surcharge of USD 50 for an antigen test and USD 150 for a PCR test. Fees for screenings for COVID-19 are waived for guests staying 3 nights or more through April 30, 2021 (restrictions apply). Guests should contact the front desk upon arrival for details and schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
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Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
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Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
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Excellence All Inclusive Adults
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Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
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Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - All Inclusive - Adults Only Punta Sam

Frequently asked questions

Can I cancel my reservation for free at Excellence Playa Mujeres - All Inclusive - Adults Only and receive a full refund?
Yes, Excellence Playa Mujeres - All Inclusive - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence Playa Mujeres - All Inclusive - Adults Only cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Excellence Playa Mujeres - All Inclusive - Adults Only?
As of Apr 15, 2021, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - All Inclusive - Adults Only on Apr 16, 2021 start from CA $646, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Excellence Playa Mujeres - All Inclusive - Adults Only have a pool?
Yes, this property has 7 outdoor pools.
Is Excellence Playa Mujeres - All Inclusive - Adults Only pet-friendly?
No, pets are not allowed at this property.
How much is parking at Excellence Playa Mujeres - All Inclusive - Adults Only?
Valet parking is free at this property.
What time is check-in at Excellence Playa Mujeres - All Inclusive - Adults Only?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Excellence Playa Mujeres - All Inclusive - Adults Only?
Check-out is at noon.
Are there all-inclusive benefits at Excellence Playa Mujeres - All Inclusive - Adults Only?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is Excellence Playa Mujeres - All Inclusive - Adults Only located?
Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Punta Sam Beach and Mujeres Beach. Playa Mujeres Golf Club is 1.6 mi (2.6 km) away.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 1259 out of 1491 reviews
5 - Excellent 84%
Rating 4 - Good. 127 out of 1491 reviews
4 - Good 9%
Rating 3 - Okay. 57 out of 1491 reviews
3 - Okay 4%
Rating 2 - Poor. 26 out of 1491 reviews
2 - Poor 2%
Rating 1 - Terrible. 22 out of 1491 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous. Staff was fantastic and the food was amazing. Highly recommend
Stayed 5 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. First class.
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING!!! I couldn’t possibly say enough good things about it!!! When I come back to Cancún I will NEVER stay anywhere else, and I have stayed at A LOT of nice hotels in Cancun. This one is my favorite by far!!!
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the food was excellent and the property was extremely clean and well kept!
Stayed 7 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this resort. One of the best resorts in my opinion. Just beautiful.
Stayed 3 nights in Apr 2021

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