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SLS Cancun Hotel & Spa

Photo gallery for SLS Cancun Hotel & Spa

Exterior
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of SLS Cancun Hotel & Spa

SLS Cancun Hotel & Spa

4-star property

8.8/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500

Explore the area

  • Popular LocationPuerto Cancun Marina Town Center10 min walk
  • Popular LocationLas Perlas Beach4 min drive
  • Popular LocationBenito Juarez Municipal Building5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive

Room options

About this area

Cancun

SLS Cancun Hotel & Spa is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on a private beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Puerto Cancun Marina Town Center - 10 min walk
  • Las Perlas Beach - 4 min drive
  • Benito Juarez Municipal Building - 5 min drive
  • Cristo Rey Church - 5 min drive
  • Mercado 23 - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • Los De Chiwas - 4 min drive
  • La Dolce Vita - 4 min drive
  • Rolandi's - 4 min drive
  • El Poblano - 4 min drive
  • Locanda Paolo - 5 min drive

About this property

SLS Cancun Hotel & Spa

4-star hotel located in Zona Hotelera
Take advantage of 18 holes of golf, a beach bar, and a poolside bar at SLS Cancun Hotel & Spa. With a private beach, beach umbrellas, and beach towels, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at Leynia, the onsite restaurant. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and a free beach club on site
  • Luggage storage, a front desk safe, and concierge services
  • An elevator, smoke-free premises, and a 24-hour front desk
Room features
All 45 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 4200 fee, and antigen/rapid COVID-19 testing is available for a MXN 2100 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available for a fee: MXN 570 for adults and MXN 285 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18 holes of golf
  • Free beach club
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Similar properties

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Cancun
Cancun
Zona Hotelera
Zona Hotelera
4 star
4 star
Pool
Pool
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: MXN 570 for adults and MXN 285 for children (approximately)
  • Fee for in-room wireless Internet: MXN 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per stay (rates may vary)
  • Pet fee: MXN 2000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

SLS Cancun
SLS Cancun Hotel & Spa Hotel
SLS Cancun Hotel & Spa Cancun
SLS Cancun (Opening November 2020)
SLS Cancun Hotel & Spa Hotel Cancun

Frequently asked questions

Does SLS Cancun Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SLS Cancun Hotel & Spa?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at SLS Cancun Hotel & Spa on Feb 12, 2023 start from CA $509.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SLS Cancun Hotel & Spa pet-friendly?

Yes, SLS Cancun Hotel & Spa allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 2000 per pet, per stay.

How much is parking at SLS Cancun Hotel & Spa?

Valet parking is available for a fee.

What time is check-in at SLS Cancun Hotel & Spa?

Check-in is from 3:00 PM - anytime.

What time is check-out at SLS Cancun Hotel & Spa?

Check-out is at noon.

Where is SLS Cancun Hotel & Spa located?

Located in Zona Hotelera, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Puerto Cancun Marina Town Center and Las Perlas Beach. Playa Tortugas and Puerto Cancun Golf Course are also within 2 mi (3 km).

Can I cancel my reservation for free at SLS Cancun Hotel & Spa and receive a full refund?

Yes, SLS Cancun Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to SLS Cancun Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.

SLS Cancun Hotel & Spa Reviews

SLS Cancun Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 58 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 8 out of 58 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 4 out of 58 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 2 out of 58 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 3 out of 58 reviews" "
" "2 - Terrible 5%

9.6/10

Cleanliness

8.9/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MAX

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property, the nicest part of cancun, rent a boat and go to Isla Mujeres to have lunch at Zama beach club
Stayed 1 night in Dec 2022

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first solo vacation, and my first time in Mexico...SLS Cancun Hotel was so kind, accommodating, and friendly. The service was impeccable! This a beautiful hotel and it is not all inclusive. This hotel is a little ways further than where the all inclusive hotels are, but on the same strip. I stayed in a beautiful king ocean view suite on the 4th floor. My view of the beach, pool, and ocean was serene. The beach was quiet and often felt like I had the beach to myself relaxing, eating the delicious fish tacos and drinking tasty margaritas. My Spa day at the hotel was everything a girl could dream of. First I had a hydro treatment which included a steaming, a dry sauna, a cold dip in the water followed by an outside jacuzzi experience. Then it was time for my 50 min massage....Amazing Experience. The hotel made dinner reservations for me at Harry's, relieving me to just enjoy my vacation. I also made round trip accommodations for their driving service to pick me up from the airport on arrival and drop me off on departure. The driver was driving a new grey stylish suburban. I truly enjoyed my four day stay and I felt very welcomed in every way. I will return!

10/10 Excellent

Lionesiah D.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SLS was the perfect stay for vacation. The views were beautiful, the food was great, and the staff was amazing. I will definitely be back.
Stayed 4 nights in Oct 2022

10/10 Excellent

Leonel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel .. wonderful service.. ocean view amazing
Stayed 3 nights in Aug 2022

10/10 Excellent

Diane, Paramus

Stayed 4 nights in Aug 2022

6/10 Okay

Monica, Santa Ana

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is clean and welcoming. Had a complimentary room upgrade, which was very nice. It is Located away from everything and transportation was really expensive! The food and drinks at the hotel are overpriced. A tall can of beer was around $25-$30.. We were charged twice for a transaction and has been a big headache to try to have that reimbursed.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lorrie, Natural Bridge Station

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful corner room with windows floor to ceiling and able to see sunrise from our bed. Also could see the sunset at the other end of the balcony. Turned down our bed at night with a chocolate left for us!
Stayed 5 nights in Aug 2022

4/10 Poor

Adebayo

Liked: Cleanliness, staff & service, amenities
The room was different from the picture. Which is not fair and it’s seem like we were scammed by the pictures. Besides that everything was perfect.
Stayed 3 nights in Aug 2022

8/10 Good

Monica Sofia

Stayed 2 nights in Aug 2022

10/10 Excellent

Natasha

Stayed 5 nights in Jul 2022