Title: Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Adults-only hotel with 4 outdoor pools and a full-service spa ## Photo gallery for Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only ![Bar (on property) - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/383613ba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/0d553eef-e55b-4ab6-a771-f588a6b89ae6-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Beach - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/ccce1ff9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/261fb491.jpg?impolicy=resizecrop&rw=297&ra=fit) ![STAR Class Junior Suite Ocean View - Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only (Costa Mujeres)](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/415792b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Playa Mujeres Golf Club, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar, and a terrace. Indulge in some rest and relaxation at PH Spa, the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center. VIP Access ## Reviews 8.0 Very good ## Popular amenities - All-inclusive - Spa - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Directors Suite One Bedroom ![View from room](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/fb760b56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Directors Suite One Bedroom ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom 2 bathrooms Shower/tub combination - Garden view - 1227 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/ac51aa77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 43 reviews ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Shower/tub combination Rainfall showerhead Private bathroom - Garden view - 581 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for STAR Class Directors Suite One Bedroom ![View from room](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/fb760b56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STAR Class Directors Suite One Bedroom 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom 2 bathrooms Shower/tub combination - Garden view - 1227 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for STAR Class Junior Suite ![View from room](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/284c4a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STAR Class Junior Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Shower/tub combination Rainfall showerhead Private bathroom - Garden view - 581 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for STAR Class Junior Suite Swim Out ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/15105cc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STAR Class Junior Suite Swim Out 8.0 Very good 6 reviews ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Shower/tub combination Rainfall showerhead Private bathroom - 581 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Junior Suite Swim Out ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/15105cc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Swim Out 8.0 Very good 25 reviews ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Shower/tub combination Rainfall showerhead Private bathroom - 581 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for STAR Class Junior Suite Ocean View ![View from room](https://images.trvl-media.com/lodging/39000000/38660000/38656100/38656023/284c4a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STAR Class Junior Suite Ocean View 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom Shower/tub combination Rainfall showerhead - Ocean view - 581 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) ## About the area Costa Mujeres is home to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Puerto Cancun Marina Town Center. Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are two other places to visit that come recommended. [Visit our Costa Mujeres travel guide](https://www.expedia.ca/Costa-Mujeres.dx553248633894641323) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.28988%2C-86.81873&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=77DIuw8Em9xDhJ8h7WPbWsDfLmc=) Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028 ### What's nearby - ![Una hermosa tarde en la playa , el clima es estupendo y fresco ](https://images.trvl-media.com/place/6053874/442f542f-1c7a-41ef-941d-90566af9967e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mujeres Beach 9 min drive \- 6.2 km - ![Archaeological site of El Meco, Cancun, Mexico](https://images.trvl-media.com/place/6126118/62b21bb1-c5ed-49df-b852-b07f6d48a7b0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Meco Archaeological Site 13 min drive \- 11.8 km - Playa Mujeres Golf Club 7 min drive \- 4.8 km - Punta Sam Ferry Terminal 11 min drive \- 9.3 km - Punta Sam Beach 11 min drive \- 9.3 km ### Getting around - Cancun Intl. Airport (CUN) 41 min drive ### Restaurants - So Cal Gourmet Food Emporium 1 min walk - Grand Caribe 8 min walk - Kulinarium Riu Latino 3 min drive - Velvet 3 min drive - The Shores Restaurant 1 min walk ## About this property ### Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Luxury all-inclusive hotel near Playa Mujeres Golf Club Located close to North Beach and Isla Mujeres Ferry Terminal, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar, and a terrace. Indulge in some rest and relaxation at PH Spa, the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center. Other perks include: - 4 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking and valet parking - Concierge services, a 24-hour front desk, and a front-desk safe - Coffee/tea in the lobby, luggage storage, and smoke-free premises - Guest reviews say great things about the helpful staff Room features All 380 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Other conveniences in all rooms include: - Rainfall showers, shower/tub combinations, and free toiletries - Flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/closets, and coffee/tea makers ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/7f8ccf94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 2,382 reviews CA $410 CA $509 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8 AM to 8 PM, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/24000000/23060000/23056600/23056533/a4c47b21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres - Pool - Breakfast included - All-inclusive - 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Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=5052348&PinnedHotelID=5052348&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=38656023&PinnedHotelID=38656023&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=38656023,24318436,23056533,80279413,36774901) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - East Sushi & Teppanyaki - Gusto Italian Trattoria - La Cocina Mexican Cuisine - So Cal Gourmet Emporium - Sunset Strip Steakhouse ### Things to do - 24-hour health club - 4 outdoor pools - Full-service spa - Pilates classes - Sauna - Yoga classes ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Business center - Conference center ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Front entrance ramp - No elevator - Portable bathtub seat - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - Built in 2019 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Rainfall showerhead - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 33.94 per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 003-007-003963/2025 ### We should mention This property does not have elevators Pool access available from 7:00 AM to 7:00 PM Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Planet Hollywood Adult Scene Cancun All Inclusive Planet Hollywood Adult Scene Resort Spa All Inclusive Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive ## Frequently asked questions ### Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool? ### How much does it cost to stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only? ### Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only? ### What time is check-out at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only? ### Are there all-inclusive benefits at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only? ### Where is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 8.2 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 343 8 - Good 144 6 - Okay 87 4 - Poor 58 2 - Terrible 66 ## Reviews ### 10/10 Excellent #### Lucian Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room and the whole resort was very clean and very orderly. The staff is delightful and the food is very versatile and tasty. ##### Lucian Stayed 9 nights in Jan 2026 ### 8/10 Good #### Lauren Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, plenty of pool & food options, and lots of seating availability on the beach. ##### Lauren Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Megan Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Fabulous! Very clean, healthy food, friendly staff, and plenty to do! Beautiful!!!! ##### Megan Stayed 5 nights in Dec 2025 ### 8/10 Good #### krystal Jan 17, 2026 Liked: Cleanliness, property conditions & facilities Rooms were great!!! Food was just ok. Too many amenities with family side. Wish there were more adults only things/restaurants/ cafe etc. swim outs were very cold! We called them our cold plunge ![](https://a.travel-assets.com/ugc/hotel-reviews/cffda2ed-53e5-433a-bbf5-d349f7186231-1768679692968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1cd56e9-3306-4b24-95f2-6bd16391351d-1768679693136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/664d8403-79f3-4286-9859-12311ae8d384-1768679693259.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13ecfdd4-2eb9-4443-829b-1c50bac38c21-1768679693456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### krystal Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Marlene Dec 18, 2025 Liked: Cleanliness, property conditions & facilities Clean, good food and lots of party vibes. Beautiful beach! Great service! Expedia rep made sure we were taken care of! ![](https://a.travel-assets.com/ugc/hotel-reviews/5a51803a-1c45-42ee-b57f-b5b2d4df259d-1766081983280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2f9a69d7-603d-4abb-8441-bd2322d31ab5-1766081984710.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marlene Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### jondre Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was nice, staff was friendly and helpful! ##### jondre Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Bethany Jan 12, 2026 Liked: Cleanliness, property conditions & facilities Place was very clean, staff we lovely. Lots of food options and snacks. We were pleasantly surprised to get upgraded to star class which allowed us an additional pool and restaurants. We had our favourite bar tender Louie (his name tag was MIA so not sure it in spelling it correctly) who worked in the premiere bar & lounge, he was so funny and always remembered our drink orders! We had a swim out in our room and it was worth the upgrade, so nice and refreshing! We will be back again for sure! ![](https://a.travel-assets.com/ugc/hotel-reviews/eb53ac1d-de67-4201-a1a7-b92b07fc295f-1768177709434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/494c4324-572b-4ed5-95fc-de39041c56e1-1768177711467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8c0a6d4b-7f49-4462-8ee8-3679d55c602d-1768177711480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa013255-1fd0-4df9-897e-6f6576d2e117-1768177711700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bethany Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Christa Marie Nov 3, 2025 Liked: Amenities The hotel was a lot of fun and the entertainment was great! Loved the beach! ##### Christa Marie Stayed 7 nights in Oct 2025 ### 8/10 Good #### David Nov 8, 2025 Liked: Cleanliness, staff & service, amenities Breakfast was great. We ate at the Shore. Tons of options and omelet station. Definitely recommend ##### David Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jabaaz Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lot of people complain about the food but to me it was a solid 8/10 and the entire resort was beautiful and lovely. Enjoyed the service and amenities available. Luis was an amazing help to us during the entire stay. ##### Jabaaz Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Amarjit Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Antonio kept the room very clean. Water pressure in the shower was slow. All good otjerwise. Mauricio and David as ambassadors were great! ##### Amarjit Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Madison Brooke Nov 6, 2025 Liked: Cleanliness, property conditions & facilities The room was immaculate. Housekeeping did a great job daily! Food was wonderful. Drinks were amazing, and the beach was super pretty and clean. Resort staff was friendly and helpful. 10/10 across the board! ##### Madison Brooke Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Heather Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would stay here again! Amazing staff, clean, great drinks! ##### Heather Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Cedrick Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a very nice resort people are nice and welcoming ##### Cedrick Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alisha L Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love this resort and have vacationed here many times. The food is excellent! ##### Alisha L Stayed 5 nights in Apr 2025 ### 8/10 Good #### Michael Singh Jun 19, 2025 Liked: Cleanliness, staff & service, amenities Enjoyed the restaurants ##### Michael Singh Stayed 7 nights in Jun 2025 ### 8/10 Good #### Tina Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The PH Spa was Amazing! . Great views from the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/70ecd9f4-97ca-4fb7-a12f-97dafbf539ae-1753183175916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1c08a8f-1480-4f33-8e09-9e45f9b0905d-1753183228720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dae1ec56-ddbc-4c66-8fa9-5f928bdb79d9-1753183227952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe30bbe6-8001-495e-8815-f28aba232a95-1753183233443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Merissa Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just came back from a week in October 2025\. Resort and room were beautiful. Paid extra for the adults only and swim up room - definitely recommend. Nobody else was utilizing their swim up room so it felt like a private pool the entire trip. With the adults only section we also had a private breakfast restaurant which was amazing, we never had to eat at the buffet the whole trip between all the restaurants. Staff were all so friendly and attempted to remember you at the bars. Would absolutely go back again, I have been to Mexico a few times and this was the best resort and food I have ever had ##### Merissa Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Samantha Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Loved the swim out pool. ##### Samantha Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Nashiem Nov 9, 2025 Liked: Property conditions & facilities Our butler was friendly but not efficient , we waited for two hours for our room before we had to personally go to front desk and inquire about the hold up , we didn’t receive our complementary bottle until the day before our last day , there is no night life for adults only and the buffet was very basic and bland , the breakfast was the only time buffet was good , Mexican restaurant 0/10 but the hibachi and steakhouse was great! ##### Nashiem Stayed 4 nights in Nov 2025 ### 8/10 Good #### Raghad Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was absolutely beautiful and all staff were very kind. ##### Raghad Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Adam May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great get away. We had so much fun and the staff was amazing. ##### Adam Stayed 4 nights in May 2025 ### 8/10 Good #### Clarissa May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Swim out room and services were great! Property was well maintained and staff were friendly. ##### Clarissa Stayed 6 nights in May 2025 ### 10/10 Excellent #### Ewa May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is about 4 years old, very well maintained with easily accessible facilities, pool and beach areas. ##### Ewa Stayed 5 nights in May 2025 ### 10/10 Excellent #### Kaliyah May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, everyone was respectful and nice! 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