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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
5 outdoor pools, pool umbrellas

Guest reviews

4.1/5 Very good
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationMujeres Beach4 min drive
Popular LocationNorte Beach5 min drive
Popular LocationPlaya Mujeres Golf Club7 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)38 min drive

Choose dates to view prices

  • Deluxe Studio Ocean View

    4.3/5 guest room rating

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Studio Ocean View
  • Master Suite One Bedroom, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 1151 sq ft
    • Ocean view
    • Sleeps 4
    More detailsMaster Suite One Bedroom, Ocean View
  • Family Master Suite Two Bedroom Ocean View

    4.7/5 guest room rating

    Room amenities

    • 1377 sq ft
    • Ocean view
    • Sleeps 6
    More detailsFamily Master Suite Two Bedroom Ocean View
  • Deluxe Studio Garden View

    3.9/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    More detailsDeluxe Studio Garden View
  • Master Suite One Bedroom, Garden View

    4.8/5 guest room rating

    Room amenities

    • 1151 sq ft
    • Sleeps 4
    More detailsMaster Suite One Bedroom, Garden View
  • Master Suite One Bedroom, Garden View, Non Refundable

    5/5 guest room rating

    Room amenities

    • 1151 sq ft
    • Sleeps 4
    More detailsMaster Suite One Bedroom, Garden View, Non Refundable
  • Deluxe Studio Garden View Non Refundable

    4.2/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    More detailsDeluxe Studio Garden View Non Refundable
  • Family Master Suite Two Bedroom Garden View

    5/5 guest room rating

    Room amenities

    • 1377 sq ft
    • Sleeps 6
    More detailsFamily Master Suite Two Bedroom Garden View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Punta Sam

Located in Playa Mujeres, Villa del Palmar Cancun Luxury Beach Resort & Spa is next to a golf course and on the beach. Playa Mujeres Golf Club and Cancun Golf Club at Pok Ta Pok are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Travelling with kids? Consider Dolphin Discovery and Cancun Interactive Aquarium. Parasailing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Visit our Punta Sam travel guide
Map
Popular Location

What's nearby

  • Dolphin Discovery - 1 min drive
  • Garrafon Natural Reef Park - 1 min drive
  • Mujeres Beach - 4 min drive
  • Norte Beach - 5 min drive
  • Playa Mujeres Golf Club - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • La Casona — 1 min walk
  • Zama — 1 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Upscale resort on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 415 rooms offer free WiFi, balconies and flat-screen TVs with cable channels. 24-hour room service, microwaves and ceiling fans are among the other amenities available to guests.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary slippers. Rooms open to balconies. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa Mujeres resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired Internet
  • Free in-room WiFi has a 2-device limit

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 30-50 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Mixer
  • Toaster

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in between 4:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 30 and USD 50 per person (approximately)
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit

Property is also known as

Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Resort
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa del Palmar Cancun Luxury Beach Resort Spa

Frequently asked questions

Can I cancel my reservation for free at Villa del Palmar Cancun Luxury Beach Resort & Spa and receive a full refund?
Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Villa del Palmar Cancun Luxury Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?
As of Aug 10, 2020, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on Aug 20, 2020 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this resort have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Villa del Palmar Cancun Luxury Beach Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Valet parking is free at this property.
What time is check-in at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 50 per vehicle, one way, applies.
Where is Villa del Palmar Cancun Luxury Beach Resort & Spa located?
Located in Playa Mujeres, this beachfront resort is next to a golf course and within 1 mi (2 km) of Punta Sam Ferry Terminal and Mujeres Beach. Playa Mujeres Golf Club is 2.4 mi (3.8 km) away.

Guest reviews

Overall score and ratings for Villa del Palmar Cancun Luxury Beach Resort & Spa

4.1
Very good
5 - Excellent
483
4 - Good
295
3 - Okay
124
2 - Mediocre
56
1 - Poor
39
4.5
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgoues! Amazing! Big and Beautiful! Friendly service Super clean Pools are refreshing

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely resort out of the way from the main hotel zone, which was just what we wanted. Lots of nice food and drink to try.

Stayed 2 nights in Mar 2020

2/5

  • Liked: Cleanliness, amenities

I had reserved according to the photos supplied by Orbitz, come to find out during my check in that they put me in a neighboring building Garza Blanca still under construction. The building was of a modern look, new and clean. I was not expecting this plus they put me right next to a second tower under construction. It was very loud, hammering, and construction cranes. Unable to rest during the day the construction activities started at 7:30-8am every day including Sunday, could not relax by the pool the beach front was filled of sea debris. I had wear ear plugs all day by the pool. I asked to be moved to a quiet area. The receptionist told me they were completed booked and was not able to help me. I basically had to beg and explain I suffer from migraine the noise from the construction site was aggravating. He called Villa del Palmar and mentioned they might be able to move me but I needed to wait until after 3pm. I was at this time frustrated and asked him if the construction goes on on Sunday. He mentioned since is Sunday only small operations at the construction site and that it should be quieter. I decided to stay in my current room, but was a mistake since the next day was as loud. I purchased the package thinking was going to stay at Villa del Palmar Beach Resort but that was not the case. Also besides the loud construction noise the music at the pool was constantly playing and loud. They might have done this to cover the construction noise, but just made it worse.

Stayed 3 nights in Mar 2020