Villa del Palmar Cancun Luxury Beach Resort & Spa

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers

Overview of Villa del Palmar Cancun Luxury Beach Resort & Spa

VIP Access

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationPunta Sam Ferry Terminal1 min walk
  • Popular LocationEl Meco Archaeological Site3 min drive
  • Popular LocationMujeres Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)38 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Punta Sam

Located in Punta Sam, Villa del Palmar Cancun Luxury Beach Resort & Spa is next to a golf course and on the beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Playa Tortugas. Traveling with kids? Consider Aquaworld and Garrafon Natural Reef Park. Parasailing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Punta Sam Ferry Terminal - 1 min walk
  • El Meco Archaeological Site - 3 min drive
  • Mujeres Beach - 4 min drive
  • Gran Puerto Pier - 6 min drive
  • Playa Mujeres Golf Club - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Upscale resort on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Village Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: USD 35-50 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Casona
  • Zama
  • Hiroshi
  • Davinos
  • Caprichos

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 4 spa tubs
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 35 and USD 50 per person (approximately)
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa
Del Palmar Cancun & Punta Sam
Villa del Palmar Cancun Luxury Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort & Spa Resort
Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 538 out of 998 reviews
5 - Excellent 54%
Rating 4 - Good. 258 out of 998 reviews
4 - Good 26%
Rating 3 - Okay. 101 out of 998 reviews
3 - Okay 10%
Rating 2 - Poor. 56 out of 998 reviews
2 - Poor 6%
Rating 1 - Terrible. 45 out of 998 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is ok but the food was blah. M othing next to th resort.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness
We felt safe beds were comfortable food was to expensive
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do like the resort a lot but the transportation is a big big problem. The transportation agency is not responsible or never reply well. I had to pay more because of transportation but the resort itself is excellent service and great place to go for. I would suggest people to book in costco for this resort instead of their site itself to avoid the worst transportation service, you will be stranded for hours waiting for transportation otherwise
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 5 nights in Jun 2022