Title: Altitude at Krystal Grand - Latest All-Inclusive Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Altitude at Krystal Grand Cancun - All inclusive Luxury property on the beach, with 4 outdoor pools ![View from property](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/50f395b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/d38c0efb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/d26f2678.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/b7f0085f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/d36430ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Altitude at Krystal Grand Cancun - All inclusive offers a beachfront retreat with crystal-clear Caribbean waters. Enjoy Italian dining, morning yoga, or book hydrotherapy and massages at the spa. Travelers praise the prime beach location and attentive staff. 8.2 Very good ## Popular amenities - - - - - Bar - Spa ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=19185431&PinnedHotelID=19185431&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/de0b1581.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Corner Suite Ocean Front 9.0 Wonderful 18 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Hair dryer - 603 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Altitude Suite Ocean Front | Living area](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/08263225.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Suite Ocean Front 9.0 Wonderful 51 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Hair dryer - 548 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Altitude Corner Suite Partial View](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/9abd19bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Corner Suite Partial View 7.0 Good 4 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Pillow menu - 603 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Altitude Suite Double | Living area](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/3764ac24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Suite Double 8.4 Very good 29 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Hair dryer - 548 sq ft - City view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Altitude Master Suite](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/c6107ea9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Altitude Master Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 1055 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/12f720bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Sea View - 548 sq ft - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/089539e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 473 sq ft - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/a2c669d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Street View - 473 sq ft - Sleeps 4 ### Suite Standard with Ocean View - 548 sq ft - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/ca46a556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Ocean View - 548 sq ft - Sleeps 4 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19190000/19185500/19185431/07953192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Ocean View - 548 sq ft - Sleeps 2 ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,255 reviews CA $133 CA $167 total includes taxes & fees Sep 23 - Sep 24 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-9-23&chkout=2025-9-24&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=250163af-937d-48e5-b9d8-cba44f78f063&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57180000/57171900/57171807/e9d49445_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13499%2C-86.74350&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bj7-ZWHTyBckMs4YoqNN8237NfY=) Boulevard Kukulcan km 8.5, Cancun, QROO, 77500 #### What's nearby - Gaviota Azul Beach - 1 min walk - 0.0 km - Cancun Convention Center - 8 min walk - 0.7 km - Forum Beach - 9 min walk - 0.8 km - Chac Mool Beach - 17 min walk - 1.5 km - Hotel Zone Beaches - 9 min drive - 5.0 km #### Getting around - Cancun Intl. Airport (CUN) - 24 min drive #### Restaurants - ‪Lobby Bar - ‬2 min walk - ‪Vips - ‬4 min walk - ‪Tradewinds - ‬2 min walk - ‪Krystal Cancún (Beach Bar) - ‬2 min walk - ‪Coral Café - ‬3 min walk ## About this property ### Altitude at Krystal Grand Cancun - All inclusive Luxury all-inclusive property near Gaviota Azul Beach Close to Hotel Zone Beaches and Cancun Convention Center, Altitude at Krystal Grand Cancun - All inclusive provides free cooked-to-order breakfast, a poolside bar, and a terrace. Indulge in a massage, a body wrap, and a body scrub at Beach House Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Yoga classes and fitness classes are offered at the gym; Altitude at Krystal Grand Cancun - All inclusive also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services. Other perks at this property include: - 4 outdoor pools and a children's pool, along with sun loungers - Free valet parking - Babysitting (surcharge), tour/ticket assistance, and smoke-free premises - A front-desk safe, free newspapers, and a billiards/pool table - Guest reviews give top marks for the beach locale and helpful staff Room features All 100 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, balconies, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Altitude Lounge - Ayami - Le Délice - Risotto - Take a Bite ### Things to do - 4 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Playground - Steam room - Yoga classes ### Family friendly - 4 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - On the beach - Picnic area - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Minibar - Room service ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Free local calls - Iron/ironing board - Mobile key entry - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Altitude Krystal Grand Punta Cancun All Inclusive Altitude Krystal Grand Punta All Inclusive Altitu Krystal Punta Inclusiv ## Frequently asked questions ### Does Altitude at Krystal Grand Cancun - All inclusive have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### How much does it cost to stay at Altitude at Krystal Grand Cancun - All inclusive? > As of Sept 17, 2025, prices found for a 1-night stay for 2 adults at Altitude at Krystal Grand Cancun - All inclusive on Oct 10, 2025 start from CA $403.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Altitude at Krystal Grand Cancun - All inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Altitude at Krystal Grand Cancun - All inclusive? > Valet parking is free at this property. ### What time is check-in at Altitude at Krystal Grand Cancun - All inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Altitude at Krystal Grand Cancun - All inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Altitude at Krystal Grand Cancun - All inclusive? > Yes, the property is all-inclusive. All food and beverages are included. ### Where is Altitude at Krystal Grand Cancun - All inclusive located? > Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Gaviota Azul Beach and Cancun Convention Center. Forum Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Altitude at Krystal Grand Cancun - All inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 399 8 - Good 155 6 - Okay 89 4 - Poor 51 2 - Terrible 67 ### 10/10 Excellent #### Brianna Sep 11, 2025 Liked: Amenities Such a great all inclusive for Cancun would 100% come back. ##### Brianna Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Yarley Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and beautiful hotel and property ##### Yarley Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### jeff Aug 16, 2025 Liked: Staff & service, amenities, property conditions & facilities Great place with a great beach. Stay here! ##### jeff Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kerry Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved it! ##### Kerry Stayed 2 nights in Sep 2025 ### 8/10 Good #### Bethany Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept. ![](https://a.travel-assets.com/ugc/hotel-reviews/526f56d9-0b5e-474a-bfd9-710947faa7c1-1756859407465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bethany Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Joy Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was there to greet us with cold drinks as we got there to check in. Everyone was so kind, the food was amazing, pools were clean and our room had the most beautiful view and was so clean and spacious. We will absolutely go again! ##### Joy Stayed 1 night in Sep 2025 ### 8/10 Good #### SAUL Jun 11, 2025 Liked: Cleanliness, property conditions & facilities Great location and great service. ##### SAUL Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Romulo Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful. ##### Romulo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ivan Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cool stay. ##### Ivan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Emily Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beyond exceptional service by all staff! Highly recommend this place and such a beautiful stay! ##### Emily Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### carols Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is really nice luxurious the staff all them where really nice the hotel has lots of activities everyday I highly recommend this 10 star for me ![](https://a.travel-assets.com/ugc/hotel-reviews/91586d60-16df-4011-aa5b-0899c2896807-1750111756398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/190906a1-184d-40c4-bfc8-daf81a3f0fd3-1750111759644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d68d8a7a-39bf-4dfc-ab19-e6287087a58f-1750111759603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### carols Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Arturo Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was good and drinks were fair. The pool bar closes at 6pm and the lobby bar won’t let you go in wet or without shirt. ##### Arturo Stayed 3 nights in Aug 2025 ### 8/10 Good #### Mayra Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff phone ##### Mayra Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Raquel Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great time, the hotel guide Rosy was incredible helpful. She provided us with valuable information for our stay and make sure we were help. Definitely recommended. ##### Raquel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Steven Aug 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I only stayed one night top floor. It was amazing! Couldn't ask for Better exept i didn't see no stairs at the top and that would be a good option in case of emergencies ##### Steven Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kyle Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning. ##### Kyle Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Bertha Jul 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Limited food ##### Bertha Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Katrina Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, friendly and helpfull staff. ##### Katrina Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Richard Anthony Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and venue is amazing definitely my go to resort for Cancun ##### Richard Anthony Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Yezenia Jul 2, 2025 Stayed here a couple nights, the prices for 2 nights was a little over $1200, which in my opinion should get me a decent place, but the hotel was okay. The staff was okay, there were some that were really nice and helpful, others with funky personalities. The food ##### Yezenia Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ludimira Fernandes Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the hotel and it was in the perfect location ##### Ludimira Fernandes Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### tammy Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay . Staff and services was wonderful. Would stay here again ##### tammy Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Teri Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was awsome. Everyone was very helpful. We truly enjoyed our stay. ##### Teri Stayed 4 nights in Apr 2025 ### 8/10 Good #### Alex Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods. ##### Alex Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Jesus May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We found us a new place to come back again!!!! ##### Jesus Stayed 7 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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