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Excellence Riviera Cancun - Adults Only All Inclusive

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Private beach, beach volleyball, beach bar, sailing
Private beach, beach volleyball, beach bar, sailing
6 outdoor pools, free cabanas
6 outdoor pools, free cabanas

Overview of Excellence Riviera Cancun - Adults Only All Inclusive

VIP Access

Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property

4.7/5 Exceptional

Top rated for cleanliness (4.8/5)

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationPuerto Morelos Beach14 min walk
  • Popular LocationCrococun Zoo3 min drive
  • Popular LocationOjo de Agua Beach10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on a private beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Xoximilco and Parque Cenote Las Mojarras are also worth visiting.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • Puerto Morelos Beach - 14 min walk
  • Crococun Zoo - 3 min drive
  • Ojo de Agua Beach - 10 min drive
  • Puerto Morelos Town Square - 12 min drive
  • Puerto Morelos Reef - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Dona Sonia - 6 min drive
  • Fonda Americana Grill - 6 min drive
  • El Sazon Jarocho - 7 min drive
  • Las Koras - 8 min drive
  • Tanino’s - 8 min drive

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star luxury property adjacent to a golf course
Consider a stay at Excellence Riviera Cancun - Adults Only All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a beach bar. With a private beach, beach volleyball, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy, or a facial at MIILE SPA, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature international cuisine and more. The 24-hour gym offers yoga classes and aerobics classes; other things to do include hiking/biking, sailing, and volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
Other perks at this property include:
  • 6 outdoor pools with free cabanas and a swim-up bar
  • Free self parking
  • Bike rentals, an outdoor tennis court, and ATM/banking services
  • Luggage storage, multilingual staff, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast
Room features
All 440 rooms feature comforts such as 24-hour room service and free international calls, as well as perks like jetted bathtubs and premium bedding. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Kitchen Table
  • Agave
  • Spice
  • Chez Isabelle
  • Basmati

Things to do

  • 24-hour fitness center
  • 6 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (104410 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Free international calls
  • Laptop-compatible safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within 3 mi (5 km) of Puerto Morelos Beach, Ojo de Agua Beach, and Puerto Morelos Reef. Crococun Zoo and Puerto Morelos Town Square are also within 3 mi (5 km).

Can I cancel my reservation for free at Excellence Riviera Cancun - Adults Only All Inclusive and receive a full refund?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence Riviera Cancun - Adults Only All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 842 out of 1061 reviews
5 - Excellent 79%
Rating 4 - Good. 144 out of 1061 reviews
4 - Good 14%
Rating 3 - Okay. 29 out of 1061 reviews
3 - Okay 3%
Rating 2 - Poor. 19 out of 1061 reviews
2 - Poor 2%
Rating 1 - Terrible. 27 out of 1061 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Christina
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect. The customer service was top notch. We can't wait to go back!
Stayed 4 nights in Sep 2022

5/5 Excellent

Jessica, Oxford
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice, food was amazing, cleaning services on point. Great stay!
Stayed 3 nights in Sep 2022

5/5 Excellent

Phil
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible stay - lovely food, room & facilities plus the staff were so friendly and happy to help I feel they could have made it clearer that 1 restaurant does require formal attire (trousers) however it’s a minor gripe! Really incredible place to spend a couple of weeks
Stayed 11 nights in Sep 2022