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Private beach, beach volleyball, beach bar, sailing
6 outdoor pools, free pool cabanas
6 outdoor pools, free pool cabanas
6 outdoor pools, free pool cabanas

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCrococun Zoo4 min drive
    Popular LocationOjo de Agua Beach10 min drive
    Popular LocationPuerto Morelos Reef13 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
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  • Junior Suite Ocean View

    4.5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    More detailsJunior Suite Ocean View
  • Junior Suite Spa or Pool View

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    More detailsJunior Suite Spa or Pool View
  • Excellence Club Junior Suite Ocean Front

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Junior Suite Ocean Front
  • Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Two-Story Rooftop Terrace Suite Ocean Front
  • Excellence Club Honeymoon Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 1044 sq ft
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Honeymoon Suite Ocean Front
  • Excellence Club Junior Swim-Up Ocean View

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Junior Swim-Up Ocean View
  • Two-Story Rooftop Terrace Suite Spa or Pool View

    4.9/5 guest room rating

    Room amenities

    • 1054 sq ft
    • Resort view
    • Sleeps 2
    More detailsTwo-Story Rooftop Terrace Suite Spa or Pool View
  • Excellence Club Junior Swim Up Suite Pool View

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Sleeps 2
    More detailsExcellence Club Junior Swim Up Suite Pool View
  • Excellence Club Junior Suite Pool View

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Sleeps 2
    More detailsExcellence Club Junior Suite Pool View
  • Junior Swim-Up Suite Spa or Pool View

    4.9/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    More detailsJunior Swim-Up Suite Spa or Pool View

About this area

Puerto Morelos

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only - All Inclusive is next to a golf course and on a private beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Costa Occidental de Isla Mujeres National Park and Xoximilco are also worth visiting.
Visit our Puerto Morelos travel guide
Popular Location

What's nearby

  • Crococun Zoo - 4 min drive
  • Ojo de Agua Beach - 10 min drive
  • Puerto Morelos Town Square - 13 min drive
  • Puerto Morelos Reef - 13 min drive
  • San Jose Catholic Parish - 13 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Toscana // Dress Code — 1 min walk
  • Agave // Dress Code — 1 min walk
  • I Wanna Pizza - 8 min drive
  • John Gray's Kitchen - 8 min drive
  • Sabor de Mexico - 8 min drive

About this property

Excellence Riviera Cancun - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays on Excellence Riviera Cancun - Adults Only - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 440 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are flat-screen TVs with satellite channels.
Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 forms of accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 6 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Bike rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Dry cleaning service
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (104410 square feet)

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adu

Frequently asked questions

Can I cancel my reservation for free at Excellence Riviera Cancun - Adults Only - All Inclusive and receive a full refund?
Yes, Excellence Riviera Cancun - Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence Riviera Cancun - Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have a pool?
Yes, this property has 6 outdoor pools.
Is Excellence Riviera Cancun - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Excellence Riviera Cancun - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Excellence Riviera Cancun - Adults Only - All Inclusive?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Excellence Riviera Cancun - Adults Only - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.
Where is Excellence Riviera Cancun - Adults Only - All Inclusive located?
Located in Puerto Morelos, this beachfront resort is next to a golf course, 1.5 mi (2.4 km) from Crococun Zoo and 2.6 mi (4.2 km) from Puerto Morelos Town Square. Ojo de Agua Beach and Puerto Morelos Reef are also within 3 miles (5 km).
4.8
Exceptional
5 - Excellent
885
4 - Good
145
3 - Okay
21
2 - Poor
15
1 - Terrible
5

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, room was beautiful, pools were great so were the drinks. The food was a little eh...however I believe Covid (resort was half occupied) and me just being used to more flavor and spice in my food played a part into it. The restaurant Spice was good. Did not like that everything was shut down by midnight...bars, restaurants, etc, but we made our own party every night!
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Extremely friendly staff. Great safety percussions. Will come back!
Stayed 5 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Customer Service.Staff was super friendly and went above and beyond.
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything at this resort was top notch, and we have traveled to Mexico many times as well as other places! Service was beyond what we could have imagined!
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
We have been to many resorts over the years in Cancun and surrounding areas. The hotels service, friendliness, cleanliness, was one of the best we have experienced. During the Covid craziness, and hurricanes they made us feel at home! The beach was awesome, beautiful place!
Stayed 3 nights in Oct 2020

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