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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

2 outdoor pools
Private beach nearby, white sand
2 outdoor pools
2 outdoor pools
Free minibar, iron/ironing board, bed sheets

Overview of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationSan Jose Catholic Parish6 min drive
  • Popular LocationArtisans Market7 min drive
  • Popular LocationPuerto Morelos Town Square7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is near a private beach. Puerto Morelos Reef and El Rey Polo Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • San Jose Catholic Parish - 6 min drive
  • Artisans Market - 7 min drive
  • Puerto Morelos Town Square - 7 min drive
  • Puerto Morelos Reef - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • Tanino’s - 3 min drive
  • Blue Morelos - 3 min drive
  • La Playita - 3 min drive
  • Cantina Habanero - 3 min drive
  • La Pizza Nostra - 3 min drive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4-star all-inclusive hotel
At Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive, you can look forward to a free breakfast buffet, a poolside bar, and a free grocery shopping service. Treat yourself to aromatherapy, a facial, or a body scrub at El Cocay Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. Guests can also expect to find a hair salon, dry cleaning/laundry services and 3 bars.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool
  • Free self parking and valet parking
  • Concierge services, a TV in the lobby, and coffee/tea in the lobby
  • A porter/bellhop, luggage storage, and wedding services
Room features
All 150 rooms boast comforts such as air conditioning and free stocked minibars, in addition to perks like free bottled water.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive on Dec 11, 2022 start from CA $403.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. After-hours check-in is not available.

What time is check-out at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yes, the property is all-inclusive.

Where is Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive located?

Situated in Puerto Morelos, this all-inclusive hotel is within 1 mi (2 km) of Arrecife de Puerto Morelos National Park and Ojo de Agua Beach. Artisans Market and San Jose Catholic Parish are also within 2 mi (3 km).

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 132 out of 195 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 38 out of 195 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 12 out of 195 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 5 out of 195 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 8 out of 195 reviews" "
" "2 - Terrible 4%

9.6/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Angela
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly!!

10/10 Excellent

Elizabeth
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff super friendly. Loved that there are “sister” properties so it feels like there is always something new to do and explore. Would recommend to family and friends.

6/10 Okay

Vanessa
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful and tranquil. They really keep up all maintenance to making it looking new and clean. Loved the choices of restaurants. We had the pleasure to try them all. Our favorite was the Italian. The food was great the service was the best. The worst, French restaurant was our least favorite all around. The food was nothing great and the service was really, horrible. We had to wait for everything. I would understand if they were swamped but it was not busy. We see the servers going everywhere else except to us. It was pretty frustrating, talking about killing the mood. We had a chance to visit all the pools as well. The main pool was fun for a day but to much to do for more than that. The pool at Ventus was a nice size. What was missing at all these pools was customer service and good music. I go to relax and want to be served. They choose who they want to wait on and I don't like that kind of service. Either get more bars around the properties or have better service. One of the nights at the buffet our server Deubeit asked for our drink order and I asked for lemonade and he said they were out, understandable. That night went on, come to find out it was fiesta night and there was a huge jug of lemonade at the buffet. He could have just said that. Then that night my daughter asked for ketchup and he said that there was not any(every other night there had been ketchup and you had to ask for it) my husband went and asked someone else and they gave him some.

10/10 Excellent

Huaizhang, Vienna
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are three resorts linked together within several minutes of walking distance. You can use the facilities and restaurants in all three resorts. This is great. We stayed in Ventus Ha which s the newest and very quiet. The other two have more activities. There are many restaurants. Though most require dressing code for dinner, they don't really enforce it as long as you don't wear swimming suits. I think this is a plus. The staffs are very friendly. The room and facilities are very clean. The beach is not good. We don't care. The resorts are great for us and would strongly recommend this resort. If you like beach, this resort is not for you.

10/10 Excellent

Jennifer, Houston
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most wonderful vacation we have had yet, the food is excellent as they have several restaurants and they all accommodate you. The service is prime, everyone is always wanting to give a helping hand, the property has many amenities so it’s good for families. I would definitely return here!
Stayed 7 nights in Nov 2022

10/10 Excellent

Michelle
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great staff. Multiple pools.

10/10 Excellent

Mustafa
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came in for the first time to Mexico I was with my parents and Aunt we booked through Expedia and ended up loving it so much that I decided to make Mexico and the Caribbean’s my choice and destination to come back every year from now on Nacho Carla and Becky from the business office helped me become a member of the resort they did an Amazing Job!!! Alex Palma Xenia and David the Butlers did outstanding. To say the least this was an extraordinary experience ⭐️⭐️⭐️⭐️⭐️😃 The only advise I will give you to come prepared when it comes to Mosquitos 🦟 the ocean also has a ton of Seaweed due to the government protecting Corral reafs and are not allowing walls to be build in order tl keep the weed out and honestly I respect and support that. Plenty of pools and 9 restaurants to choose from AROMA Coffee beats Starbucks in my opinion!!!
Stayed 9 nights in Oct 2022

6/10 Okay

Elzbieta, Centennial
Travelled with family
This was our 4th time to El Cid. We always enjoyed the activities and food. This time nor so much. No shakes were offered in the morning, staying at Ha no breakfast, almost non activities. French restaurant food very disappointed, dry and lack of flavor. The staff is less friendly and room service very slow.
Stayed 7 nights in Oct 2022

4/10 Poor

talin
Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in took forever. No oNe spoke English enough to understand what i would ask the first time. Used a translator. Lost my apple watch and wasted so much time with security trying to report it lost and get help. The food was half way decent. The drinks were awful, low brand alcohol, very sweet. The pools were pretty. The rooms were nice. The sticked mini bar could've been better. Sadly the beach was brown with seaweed :( and very small. Will probably not go to an all inclusive again. And probably not stay at this hotel again.
Stayed 2 nights in Oct 2022

10/10 Excellent

La Season
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. We were blown away by both the service and amenities. Everything was wonderful. I have, not one bad thing to say. Unfortunately some will. And that's because their probably ungrateful.
Stayed 4 nights in Oct 2022