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Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

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4 outdoor pools, pool umbrellas, sun loungers
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Overview of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

VIP Access

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationPetempich Bay1 min walk
  • Popular LocationPuerto Morelos Beach8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma is on the beach. Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park reflect the area's natural beauty and area attractions include Xoximilco and Ventura Park Cancun. Be sure not to miss outdoor adventures like skydiving, horse riding, and ecotours.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Petempich Bay - 1 min walk
  • Puerto Morelos Beach - 8 min walk
  • Puerto Morelos Reef - 13 min drive
  • Ojo de Agua Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Fonda Americana Grill - 10 min drive
  • Tanino’s - 12 min drive
  • Blue Morelos - 12 min drive
  • John Gray's Kitchen - 12 min drive
  • La Pizza Nostra - 13 min drive

About this property

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

5-star luxury property by the ocean, rejuvenated in 2020
At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Indulge in a sports massage, a manicure/pedicure, and reflexology at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and al fresco dining. Yoga classes and aerobics classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a beach bar and a grocery/convenience store.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A porter/bellhop, tour/ticket assistance, and outdoor furniture
  • Multilingual staff, a 24-hour front desk, and evening entertainment
Room features
All 148 individually furnished rooms include comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and wet bars.
Extra conveniences in all rooms include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and mini fridges

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Beach House
  • Rita's Taco House
  • Frank & Lola's
  • Latino
  • 5 O'Clock Somewhere Bar

Things to do

  • 4 outdoor pools
  • 3 spa tubs
  • Aerobics classes
  • Beach yoga
  • Bike parking
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Games
  • Renovated entire property - March 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge
  • Wet bar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Turndown service

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5 star
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Parking included
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Hot tub
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Business-friendly
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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma on Mar 8, 2023 start from CA $698.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?

Self parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?

Yes, the property is all-inclusive. Activities include aerobics classes, bartending classes, language classes, and more.

Where is Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma located?

Nestled on the beach, this Puerto Morelos property is just steps from Arrecife de Puerto Morelos National Park and Petempich Bay. Puerto Morelos Beach is 0.4 mi (0.6 km) away.

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Reviews

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 498 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 76 out of 498 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 32 out of 498 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 4 out of 498 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 10 out of 498 reviews" "
" "2 - Terrible 2%

9.8/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spotlessly clean and the staff were very friendly and helpful. The white-sand beach was beautiful and diligently maintained by the maintenance staff. The food, drinks, and entertainment were all top-notch! We had a very restful vacation at this resort and would definitely recommend it!
Stayed 7 nights in Jan 2023

10/10 Excellent

Ryann

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Margaritaville for 6 days for a wedding and we would recommend it to anyone looking for a relaxing, care free getaway. The staff at Margaritaville is absolutely amazing! They are always there to greet you with a smile and your favorite drink. The grounds crew is constantly working to make sure everything is in working order and looks great. The housekeeping pays attention to so much detail and kept our room beautiful and fully stocked with whatever we needed. The 24hr room service is a huge plus!
Stayed 6 nights in Jan 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from celebrating my husband's 40th birthday here. The resort is absolutely beautiful and amazing. Once of the main reasons I picked it was because it seemed small and quaint, which it was. Everything was walkable, staff was super friendly, food was amazing. The only restaurant that was just OK was Latina, food was kind of bland..the other restaurants were awesome! The staff helped make sure my husband's 40th was special for him. I will definitely be back!
Stayed 5 nights in Jan 2023

10/10 Excellent

Richard Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at Margaritaville Island Reserve Riviera Cancun! The resort is the perfect size, the beach is nice and protected. Oscar the event team manager and Diego were an amazing addition to our trip! I highly recommend joining any and all of their planned activities from the cooking and cocktail classes (Shout out to Josue at the Compass Bar for making some top notch cocktails for us!) to activities like beach soccer, giant jenga and bingo, Oscar and his team won't disappoint!

2/10 Terrible

Yuchen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels has no integrity and it scams its customers. I wasn’t satisfied by the hotel so I asked the hotel if I can early check out. The manager agreed to partially refund me so I decided to leave. But after I had left the hotel and tried to contact the hotel again, they have been denying and delaying my refund. I tried to call their front desk, they hang me up and never picked my phone up again. The only reason I decided to early check out was they agreed to refund me otherwise I would have stayed in the hotel. This was a scam by this hotel with no integrity which tricks its customers. The staff also threatened me when I tried to negotiate with them. I wouldn’t recommend this hotel if you expect a professional, friendly and integrity hotel. I also wouldn’t recommend this hotel if you are a LGBTQ member or a coloured person.
Stayed 7 nights in Jan 2023

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked 7 days at Margaritaville resort. The resort itself was big with enough space to move around freely yet not slammed busy or time consuming to get around. The staff at this resort were incredible by always be helpful, polite and genuine. The food was great with variety even though there are 4 restaurants on site. If you have dietary restrictions or are have high standards maybe look further into the meals offered but for us we were happy ( Rita’s taco house was great ) There was fun entertainment every evening. The pools were plentiful and the beach was beautiful and well maintained. We enjoyed visiting the gym ( limited but essentials ) and smoothie bar every day. Overall this resort would be great for a couples vacation! Good price, not overcrowded, close to most cenote and ruins tours, entertainment and activities daily made this a top pick for us!
Stayed 7 nights in Jan 2023

10/10 Excellent

Diana, French Lick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean
Stayed 6 nights in Jan 2023

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has outdone itself! From food to service everything was top notch.
Stayed 6 nights in Jan 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing time at Margaritaville Cancun! The staff were really helpful and friendly, the drinks were delicious and not watered down (like at some other resorts), and the hotel does an incredible job sweeping up the seaweed on the beach. In fact, we took a walk and noticed that our beach was by far the cleanest! If you're looking for a more quiet and convenient place to relax on your vacation, this place is it.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was fantastic! It met our family’s needs very well. The staff was great, especially our concierge Fatima. She took great care of us. It was very walkable and we didn’t even need to use our stroller. Food was very good. Beach was the best we’ve had in Mexico and was in great shape. A great experience all around.