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Dreams Riviera Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Interior entrance
Preferred Club Ocean Front Honeymoon Suite | Down comforters, in-room safe, desk, laptop workspace
Lobby
Chapel

Overview of Dreams Riviera Cancun Resort & Spa - All Inclusive

VIP Access

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationPuerto Morelos Beach4 min walk
  • Popular LocationArrecife de Puerto Morelos National Park4 min walk
  • Popular LocationOjo de Agua Beach13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Maroma Beach and Arrecife de Puerto Morelos National Park reflect the area's natural beauty and area attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at El Rey Polo Country Club. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Puerto Morelos Beach - 4 min walk
  • Arrecife de Puerto Morelos National Park - 4 min walk
  • Puerto Morelos Town Square - 6 min drive
  • Puerto Morelos Reef - 6 min drive
  • Ojo de Agua Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Coco Café - 14 min walk
  • La Petit Creperie - 19 min walk
  • Bluewater Grill - 16 min walk
  • The Reef - 18 min walk
  • Hotel Villa Marina - 4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star luxury hotel by the ocean
Consider a stay at Dreams Riviera Cancun Resort & Spa - All Inclusive and take advantage of a nightclub, 2 beach bars, and a swim-up bar. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap, or a body treatment at Dreams Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature French cuisine and more. The health club offers yoga classes and aerobics classes; other things to do include volleyball, boat tours, and parasailing. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, a TV in the lobby, and a gift shop
  • A front-desk safe, coffee/tea in the lobby, and motorized watercraft on site
  • Guest reviews give good marks for the family-friendly amenities, dining options, and helpful staff
Room features
All 486 rooms feature comforts such as 24-hour room service and jetted bathtubs, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Jetted tubs, free toiletries, and hair dryers
  • 37-inch plasma TVs with premium channels and DVD players
  • Balconies or patios, childcare services, and ceiling fans

All-inclusive details

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Stereo
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,341 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive
Dreams Riviera Cancun Resort & Spa - All Inclusive Hotel

Frequently asked questions

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Riviera Cancun Resort & Spa - All Inclusive?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Dreams Riviera Cancun Resort & Spa - All Inclusive on Jun 18, 2023 start from CA $485.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Riviera Cancun Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Dreams Riviera Cancun Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Petempich Bay are also within 3 mi (5 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1009 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 258 out of 1009 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 86 out of 1009 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 31 out of 1009 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 39 out of 1009 reviews" "
" "2 - Terrible 4%

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

6/10 Okay

BLADIMILKA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, it’s pretty small which is fine but there’s not really much to do. However beware of the infestation of misquitos I got over 35 horrible mosquito bites and they did not provide repellent it wasn’t until I was checking out that I asked for the 4th time if someone had repellent while I was in the lobby because my entire body was swollen and itchy from the bites and I didn’t want to get anymore bits they saw how my body was and gave me a little tiny one that I guess was suppose to be in my room in the first place…. I don’t think I would ever go back because of how traumatize I got with the mosquitos. It’s really bad at night
Stayed 3 nights in May 2023

8/10 Good

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property Didn't like the checking out, had to wait for about 20mins because there was only 1 person doing the check out
Stayed 2 nights in May 2023

8/10 Good

Robinn Acel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So many great things to like about this property. Pros: Great dining options Rooms were big and clean Beach and pools were clean Accessibility All the staff we encountered were friendly and helpful Cons: Our toilet leaked the entire time we were there. To be fair, maintenance tried to fix it but they didn't fully fix it Lack of chairs at pools and beaches, it doesn't seem proportionate to the amount of guests They try to get you to do timeshare things and during check-in. When we got there, we were hungry and just wanted to check-in but we were delayed another 30-40 minutes because of the "offers". Overall, the resort was great. Big enough to enjoy but small enough that it was easy to maneuver. I would come back again.

10/10 Excellent

Annette Marie Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were place in a room where I guess wedding parties stay and it was extremely noisy especially in the middle of the night.
Stayed 3 nights in May 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023