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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

UNESCO Sustainable Travel Pledge

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationXoximilco12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPetempich Bay23 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is next to a golf course and on the beach. El Rey Ruins and San Miguelito are local landmarks, and some of the area's activities can be experienced at Cancun Country Club and Puerto Morelos Reef. Costa Occidental de Isla Mujeres National Park and Arrecife de Puerto Morelos National Park are also worth visiting.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Xoximilco - 12 min drive
  • Crococun Zoo - 17 min drive
  • Cancun Country Club - 18 min drive
  • Petempich Bay - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 15 min drive
  • Starbucks - 15 min drive
  • McDonald's - 15 min drive
  • Bugambilias - 16 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5-star luxury property by the ocean
Take advantage of 18 holes of golf, a casino, and a nightclub at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only. This property is a great place to bask in the sun with a white sand beach, 5 beach bars, and beach massages. Treat yourself to a massage, hydrotherapy, or a manicure/pedicure at The Royal Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants. Yoga classes are offered at the health club; other things to do include snorkeling, scuba diving, and kayaking. Free in-room WiFi is available to all guests, along with 6 swim-up bars and 2 poolside bars.
You'll also enjoy perks such as:
  • 2 outdoor pools with 6 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • 3 indoor tennis courts, express check-out, and an elevator
  • A banquet hall, a porter/bellhop, and concierge services
  • Guest reviews say good things about the dining options and helpful staff
Room features
All 343 rooms feature comforts such as 24-hour room service and jetted bathtubs, in addition to perks like premium bedding and furnished balconies. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 49-inch plasma TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 6 swim-up bars, 5 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Gourmet Marche
  • Zen
  • Hunter Steak House
  • Grazie Italian Trattoria
  • Taj | Indian Cuisine

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • 2 outdoor pools
  • Designer stores
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Dec 12, 2022 start from CA $461.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, dance classes, yoga classes, and more.

Where is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 5-minute walk of Costa Occidental de Isla Mujeres National Park and Arrecife de Puerto Morelos National Park. Cancun Country Club and Xoximilco are also within 9 mi (15 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 481 out of 1044 reviews" "
" "5 - Excellent 46%
Rating 4 - Good. 234 out of 1044 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 132 out of 1044 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 107 out of 1044 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 90 out of 1044 reviews" "
" "1 - Terrible 9%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Zanna
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! A
Stayed 3 nights in May 2021

4/5 Good

thomas
Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, beautiful views from every angle. Food and drinks were good, quality was what you would expected for an all inclusive resorts. Casino was lots of fun and loved the hideaway pool!
Stayed 5 nights in Nov 2022

4/5 Good

Caroline Emma
Travelled with group
Liked: Staff & service, amenities
I thought that this was a nice hotel but overpriced for the condition that it is in. It is also very far from anything, so quite costly if you want to leave the resort
Stayed 10 nights in Oct 2022

2/5 Poor

Deborah
Travelled with family, Travelled with group
Disliked: Amenities
This property is noisy, rowdy and over crowded. We paid for an ocean view suite and went tocomplain they said that was the ocean view. They said they would see if there was something they could do and never fud anything. It is very noisy by the pool ip intill 11pm every night. We were in the adult section too.
Stayed 7 nights in Nov 2022

5/5 Excellent

Patricia
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit and I’d go again anytime. Staff is outstanding!!!! Restaurants rate a 8 1/2 out of 10. Be sure to go to the armadillo restaurant and get the taco salad appetizer. It’s too die for!! Watch buffet food. Sometimes food wasn’t very hot. Always an outstanding variety tho. I’ve now eaten at all restaurants except the Zen.. I’m just not into Japanese food but I’ve heard other vacationers say it’s outstanding and quite a show to watch. The nightly entertainment at the royalton pool was ok. Gotta remember, these folks aren’t professionals and are doing the best they can. We enjoyed watching them after dinners. Spent our days at the hideaway pool. Staff always had several activities planned. For those that didn’t partake, they were entertained watching those that did!! Housekeeping does a nice job. Bartenders kept everyone in drinks. I did not sign up for the Diamond club. We never ran into a situation where we needed the butler that comes with the room. Maximum wait time at any restaurant was 5 minutes. We ate between 5 & 7.. Sat at the beach one day. I’m not a sand on the feet person. Enjoyed being away from the music and hustle of the pool for a day. Plenty of servers to bring drinks to your chair out you can sit at the beach bar. Check in and check out took 20 minutes. Took the Chichen itza /cenote excursion. Signed up with the travel people right at the hotel. Well worth the $150 and the full day away. Our guide was a Mayan historian..

5/5 Excellent

Isidoro
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here on our honeymoon and it was lovely! The staff and their commitment to excellence really were the cherry on top of this entire trip. Our butlers, Armando and Fernando ensured our trip ran smoothly, our dinner reservations, ensuring we had everything we wanted or needed, including keeping our mini bar stocked with all of our favorites. Our bartenders Jacinto, Juan, and Henrri, and servers like Zuriel had the best recommendations and top quality service and professionalism. Our lovely housekeeper Sheila kept our room clean and stocked, while our butlers kept our minibar stocked and flowing. The breakfast buffets, lunch and dinner buffets! I loved the seafood restaurant and the steakhouse were my favorites. Room service was a daily part of our stay and we were sad to part ways with our Diamond Club bracelets. We loved our honeymoon suite, the jacuzzi and hot tub, the double rain showers, EVERYTHING. It was a home away from home, a paradise. The ultimate sparkle on everything was the service and hospitality provided by every single worker who impacted our trip. We can’t wait to come back! Thank you thank you thank you! Muchísimas gracias por todo!

4/5 Good

Jessica Danielle
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a rocky start, our room was not what we ordered. And we were not able to get that room. We could “upgrade” but did fit us best. Other than that, we had a great butler, Christian, our room was always clean, available room service and more. Very pleased.