Grand Sunset Princess - All Inclusive

Photo gallery for Grand Sunset Princess - All Inclusive

Primary image
On the beach, white sand, free beach shuttle, free beach cabanas
12 outdoor pools, free cabanas, pool umbrellas
Free minibar, in-room safe, desk, blackout drapes
View from room

Overview of Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive

4.5 star property

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course29 min drive
  • Popular LocationGrand Coral Golf Riviera Maya33 min drive
  • Popular LocationPunta Esmeralda Beach38 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park.

What's nearby

  • Playa 88 - 12 min drive
  • El Camaleon Mayakoba Golf Course - 29 min drive
  • Grand Coral Golf Riviera Maya - 33 min drive
  • 28 de Julio Square - 35 min drive
  • Punta Esmeralda Beach - 38 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • Coco's Cabanas - 10 min walk
  • Arezzo - 15 min walk
  • La Brasserie - 20 min walk
  • Koh Thai - 20 min walk
  • Fonda Argentina - 9 min drive

About this property

Grand Sunset Princess - All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate living rooms. 26-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Princess Spa. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Land activities

Volleyball

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 9 restaurants
  • 2 swim-up bars, 2 beach bars and 9 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Buffet Naranja
  • La Hacienda
  • Le Fleur
  • La Vaqueria
  • Mamma Mia

Things to do

  • 24-hour fitness center
  • 12 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Highchair
  • In-room child care (surcharge)
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 139 out of 375 reviews
5 - Excellent 37%
Rating 4 - Good. 103 out of 375 reviews
4 - Good 27%
Rating 3 - Okay. 68 out of 375 reviews
3 - Okay 18%
Rating 2 - Poor. 27 out of 375 reviews
2 - Poor 7%
Rating 1 - Terrible. 38 out of 375 reviews
1 - Terrible 10%

4.1/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Travelled with family and small children
Liked: Property conditions & facilities
The property is beautiful the buildings and the greenery are very well cared and maintained for. The service in food has gone down sense we lasted visited and not so much staff available. The rooms need to be updated
Stayed 10 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food very good, housekeeping outstanding, friendly people but not enough bars not enough in room alcohol and not great quality
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the size even with all the rooms it has it never feels crowded.
Stayed 7 nights in Jun 2022

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
I did not care for the food
Stayed 6 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. The specialty restaurants are excellent and easy to book. The only draw back was the buffets. The food at the buffets was pretty terrible, even by buffet standards.
Stayed 5 nights in Jun 2022