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Grand Sunset Princess - All Inclusive

Photo gallery for Grand Sunset Princess - All Inclusive

Exterior detail
Suite (with 2 Jacuzzis) | Free minibar, in-room safe, desk, blackout drapes

Overview of Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive

4.5 star property
Upscale property on the beach, with 12 outdoor swimming pools
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya Xcalacoco13 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Xcaret Eco Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Playa 88 - 13 min drive
  • Punta Esmeralda Beach - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive


  • Amaranto - 15 min walk
  • Snack Riviera - 2 min walk
  • Buffet Riviera - 8 min walk
  • Buffet Sunset - 8 min walk
  • Piano Bar - 17 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star luxury property in a shopping district
Consider a stay at Grand Sunset Princess - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and 3 swim-up bars. With a white sand beach, free beach cabanas, and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature Mexican cuisine and more. Enjoy the 24-hour gym, as well as activities like beach volleyball, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 poolside bars and a free daily manager's reception.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • A water park (surcharge), babysitting (surcharge), and multilingual staff
  • A TV in the lobby, table tennis, and a 24-hour front desk
Room features
All 672 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Childcare services and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, balconies, and separate sitting areas

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Land activities



English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • La Hacienda
  • La Vaqueria
  • Le Fleur
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Water park

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)


  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space


  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking


  • Banquet hall
  • Biodegradable cleaning products used
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

Outdoor space

  • Balcony


  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Jun 20, 2023 start from CA $312.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sunset Princess - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Check-out is at noon. Late check-out is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.

Where is Grand Sunset Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach, and Playa 88. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 mi (5 km).



Very good

Rating 10 - Excellent. 395 out of 905 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 267 out of 905 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 121 out of 905 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 60 out of 905 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 62 out of 905 reviews" "
" "2 - Terrible 7%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Craig Van

Travelled with group
Liked: Cleanliness, property conditions & facilities
Food was abismal, staff would intrude in your room, even when you are in the shower with the door locked.
Stayed 7 nights in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó mucho nuesta estadia!!!
Stayed 5 nights in May 2023

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, excelent price-quality ratio, keep it up
Stayed 7 nights in May 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge resort with many pools, activities, and a nice beach. Multiple buffets for all meals. Restaurants are so-so, except the Teppanyaki. That one was fantastic. Food was served nearly raw inside (chicken and steak) in two of the other restaurants. Staff were hard-working, mostly friendly. Lots of onsite activities, though with limited times for the size of the resort. Fun when we made it to the designated hour per day. Still had a good time, other than the whale shark excursion. $1,000 for our family of 5, with 4 hours of travel and literally 2 minutes in the water with the whale sharks. We were coerced by the excursion staff to do this. Big mistake. Other than this, nice, clean, huge resort with overall good food in the buffets, activities (pool volleyball, beach volleyball, kayaks, catamarans), and nightly shows.
Stayed 5 nights in May 2023

10/10 Excellent

Lavonne M, San Angelo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Awesome resort!
Stayed 4 nights in May 2023

8/10 Good

Mykaela Eliesse

Travelled with partner