Title: Dreams Jade Resort & Spa - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Jade Resort & Spa - All Inclusive Waterfront dining at Dreams Jade Resort & Spa while supervised childcare services keep kids entertained and parents worry-free ## Photo gallery for Dreams Jade Resort & Spa - All Inclusive ![3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/95265065.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/9bb925ee-7b42-47b8-9bf5-eb21fa44e6c0-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/44c8b61e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/b072ece5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/ffbbdaa5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ocean views and a private beach surround this all-inclusive resort with seven dining options. The spa offers hydrotherapy and massages for parents needing a break. Attentive staff consistently earn high marks from visitors. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Breakfast included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2474091&PinnedHotelID=2474091&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Preferred Club Governor Suite ![Preferred Club Governor Suite | View from room](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/e4062f98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Governor Suite ### Highlights Balcony or patio Separate dining area Air conditioning Club Lounge Free minibar items LCD TV Pillow menu Blackout drapes/curtains - 1087 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Suite Ocean View King ![Preferred Club Suite Ocean View King](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/50adb68c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Suite Ocean View King 9.2 Wonderful 25 reviews ### Highlights Balcony or patio Air conditioning Club Lounge Free minibar items LCD TV Pillow menu Ceiling fan Blackout drapes/curtains - 765 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Preferred Club Suite Ocean Front King ![Preferred Club Suite Ocean Front King](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/5613a4ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Suite Ocean Front King 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Air conditioning Club Lounge Free minibar items LCD TV Pillow menu Ceiling fan Blackout drapes/curtains - 765 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Ocean Front Double ![Junior Suite Ocean Front Double](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/42c7032c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean Front Double 8.0 Very good 1 review ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Ocean View Double ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/fc3a5e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Double 8.6 Excellent 18 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Tropical View Double ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/94268ee5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View Double 8.6 Excellent 16 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Deep soaking bathtub - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Suite Ocean Front Double ![Preferred Club Suite Ocean Front Double](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/113d4efa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Suite Ocean Front Double ### Highlights Balcony or patio Air conditioning Club Lounge Free minibar items LCD TV Pillow menu Ceiling fan Blackout drapes/curtains - 765 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Suite Ocean View Double ![Preferred Club Suite Ocean View Double](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/689b1087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Suite Ocean View Double 9.0 Wonderful 28 reviews ### Highlights Balcony or patio Air conditioning Club Lounge Free minibar items LCD TV Pillow menu Ceiling fan Blackout drapes/curtains - 765 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite King ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/ba308ebf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King 8.0 Very good 38 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Double ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/94268ee5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double 8.0 Very good 18 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Room ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/84e91fb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 4 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Blackout drapes/curtains Ceiling fan Private bathroom Shower/tub combination - 1400 sq ft - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Junior Suite Tropical View King ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/ba308ebf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View King 8.8 Excellent 34 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Ocean View King ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/84e91fb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View King 8.2 Very good 40 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Ocean Front King ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2480000/2474100/2474091/fc3a5e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean Front King 8.8 Excellent 6 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Blackout drapes/curtains Jetted bathtub - 700 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.82980%2C-86.89419&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xxR2iV4XGB33sL-qY9r5sTwP8Xw=) Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580 #### What's nearby - Arrecife de Puerto Morelos National Park \- 5 min drive \- 2.5 km - Puerto Morelos Town Square \- 6 min drive \- 3.2 km - Ojo de Agua Beach \- 6 min drive \- 3.2 km - Puerto Morelos Artists’ Cooperative \- 6 min drive \- 3.2 km - San Jose Catholic Parish \- 6 min drive \- 3.2 km #### Getting around - Cancun Intl. Airport (CUN) - 29 min drive #### Restaurants - ‪Ile De France - ‬13 min walk - ‪La Alhambra - ‬10 min walk - ‪Aromas - ‬13 min walk - ‪A'akat - ‬11 min walk - ‪Zan-Za Bar - ‬13 min walk ## About this property ### Dreams Jade Resort & Spa - All Inclusive Luxury all-inclusive property near Puerto Morelos Town Square Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Yoga classes are offered at the gym; other things to do include archery, kayaking, and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - 3 outdoor pools and a children's pool, along with 2 swim-up bars, sun loungers, and pool umbrellas - Bike rentals, 2 outdoor tennis courts, and express check-in - Supervised childcare (surcharge), smoke-free premises, and multilingual staff - Massage treatment rooms, concierge services, and a gift shop - Guest reviews give top marks for the beach locale and helpful staff Room features All 550 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property. Other conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - Balconies or patios, LED light bulbs, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Rowing/canoeing Snorkeling Windsurfing ### Land activities Fitness facilities Miniature golf Soccer Tennis Volleyball ### Lessons/classes/games Dancing Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances ## Similar properties ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/11455daf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - 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Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,001 reviews CA $491 CA $658 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=6302296&PinnedHotelID=6302296&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/111da8d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 547 reviews CA $579 CA $704 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Limited onsite parking ### Food and drink - Free buffet breakfast - 2 swim-up bars - 3 bars/lounges - 7 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Capers - Italian - Carnival Buffet - CinCin - Mediterranean - Mercure-French Adult Only - Tamarindo - Mexican ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Archery - Basketball - Beach volleyball - Bicycle rentals - Bicycle tours - Billiards/pool table - Children's pool - Full-service spa - Gym - Heated pool - Hot tub - Kayaking - Mini golf - Nightclub - Personal motorized watercraft - Playground - Sailing - Shopping - Surfing/bodyboarding - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Laundry facilities - Mini golf - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center (10,710 square feet of space) - Coworking space - Meeting room ### Outdoors - Beach loungers - On a private beach - On the bay - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - In-room massages - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 4 floors - 9 buildings - Annual offsets purchased for at least 10% of carbon footprint - Art Deco architecture - At least 80% lighting from LEDs - Banquet hall - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic drinking straws - Reusable cups - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests traveling with a pet must present their pet's current vaccination record at check-in. Guests traveling with a service animal must contact the property prior to arrival. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 65 per pet, per night Welcoming dogs only 1 total (up to 22 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 65 per pet, per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance). ### We should mention Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Parking height restrictions apply Children under 18 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Now Jade All Inclusive Now Jade Riviera Cancun Resort And Spa Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos Now Jade Riviera Cancun Hotel Puerto Morelos ## Frequently asked questions ### Does Dreams Jade Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive? ### Is Dreams Jade Resort & Spa - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Dreams Jade Resort & Spa - All Inclusive? ### What time is check-out at Dreams Jade Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive? ### Where is Dreams Jade Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Dreams Jade Resort & Spa - All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 772 8 - Good 323 6 - Okay 157 4 - Poor 81 2 - Terrible 48 ## Reviews ### 10/10 Excellent #### Olga Ewelina Dec 27, 2025 Liked: Cleanliness, amenities Great hotel . ##### Olga Ewelina Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### pooja Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Cleanliness , location , activities,staff -excellent. ##### pooja Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Soham Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool. ##### Soham Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Mckinzie Kaylann Jan 3, 2026 Liked: Cleanliness, property conditions & facilities Everything was amazing ##### Mckinzie Kaylann Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Mark William Dec 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The adults only pool is fantastic; just the right height, warm, great location, well maintained and great servers all day long. ##### Mark William Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Roderick Dec 29, 2025 Liked: Cleanliness, property conditions & facilities Everything about the visit was awesome from the outstanding staff to the resort itself..Almost moved there😊 ![](https://a.travel-assets.com/ugc/hotel-reviews/0d68132e-5963-40f8-b671-2fb911aa5c12-1767039421222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e6a51fd-0c35-48c3-9a23-0528651eb2d3-1767039424115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b0b8cb9-4993-4435-ae6e-db69dc86ea42-1767039426437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roderick Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Oluwatobi Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great amenities and amazing services. ##### Oluwatobi Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Benjamin Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort!! I wish I could give it 6 stars instead of 5. ##### Benjamin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### William Jan 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool grill could have used more options. But what they had was good. The staff was wonderful. Service was great. The different restaurants where all great. For the price you pay for the stay, it's hard to want to go anywhere else. ##### William Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Henan Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Henan Stayed 5 nights in Dec 2025 ### 8/10 Good #### Jorge Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and welcoming ![](https://a.travel-assets.com/ugc/hotel-reviews/834e2047-d159-4d3f-99a6-df135e0179c0-1765564955155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Gonzalo Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean,,staff happy and friendly, food exelent ![](https://a.travel-assets.com/ugc/hotel-reviews/cf1c76a6-22a8-426c-92dc-84610cd42b2f-1762339321244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db71024a-945b-47c8-b043-710dbe24f0ad-1762339320969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gonzalo Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Amol Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless, lots of activities, family friendly,good food ![](https://a.travel-assets.com/ugc/hotel-reviews/107221e2-ba17-49f4-9ca2-35ab3f103780-1762670575595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8d8d628f-7827-4d10-aa25-55a86fc942db-1762670577497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6dd08f4a-ce70-4296-9e78-6ec59e0b5711-1762670579926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2dfa5953-5913-4712-8579-01c5fd6a390a-1762670580700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amol Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Steve Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved everything about the resort! Will definitely be back. ##### Steve Stayed 5 nights in Nov 2025 ### 8/10 Good #### Raul Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was really nice. The room was clean but had a strong damp/humidity smell making our clothes smell like it :( Other than that everything was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/3d874ae4-e827-402f-adaa-3e0df3fc0fc8-1765408722685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9215c61f-be37-41e7-8940-1bcf5bddf6dc-1765408722675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Emma Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pools and beach were amazing, staff was incredible ![View from our room balcony was wonderful ](https://a.travel-assets.com/ugc/hotel-reviews/18d8cd6c-15bb-4d49-8d22-928c919dc550-1760829027118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emma Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Richie Jan 3, 2026 Liked: Staff & service Food is just average. Not impressed at all. ##### Richie Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Maria Guadalupe Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was beautiful staff so so very friendly and thank you for the champagne in my room celebrating our 45 anniversary thank you to Dreams Jade for an amazing experience ##### Maria Guadalupe Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Mark Dec 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful. The employees and staff were friendly and the service was excellent. The food and drinks at all the restaurants and buffet was amazing. The entertainment and activities team was engaging and went out of their way to make sure we had a good time. ##### Mark Stayed 5 nights in Nov 2025 ### 8/10 Good #### Bhavana Dec 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good experience ##### Bhavana Stayed 2 nights in Nov 2025 ### 8/10 Good #### Alicia Dec 13, 2025 Liked: Cleanliness, property conditions & facilities Very nice ##### Alicia Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Jada Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent resort was very clean and welcoming. The staff was helpful and made sure air was comfortable during my stay. Food was delicious and plentiful. I will definitely be returning. ##### Jada Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### juan Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Erevything perfect ##### juan Stayed 4 nights in Nov 2025 ### 8/10 Good #### Ellen Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room with excellent features, amazing view, clean, large, awesome. The entire staff was very friendly and helpful. The offerings were excellent. Food was good (leaned a bit towards the bland side -- and getting a table at the al a carte restaurants was very confusing.) My review would have been five star, but I had to wait an hour and a half for my room. This did not start the trip out well. ##### Ellen Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Danny Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was amazing! The property is just the right size. We love the staff and amenities! The activity staff are great and the haunted house was amazing!! ##### Danny Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Catalonia Yucatan Beach - All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Yucatan-Beach-All-Inclusive.h9627292.Hotel-Information) > > [Iberostar Waves Paraíso Beach - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Paraiso-Beach-All-Inclusive.h889872.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.ca/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Platinum Yucatan Princess Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information)