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Dreams Jade Resort & Spa - All Inclusive

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Exterior
Private beach, white sand, sun loungers, beach volleyball
Private beach, white sand, sun loungers, beach volleyball
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview of Dreams Jade Resort & Spa - All Inclusive

VIP Access

Dreams Jade Resort & Spa - All Inclusive

4.5 star property

8.2/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • All-inclusive
  • Air conditioning
Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArtisans Market7 min drive
  • Popular LocationSanctuary of Hope and Time Capsule15 min drive
  • Popular LocationDr. Alfredo Barrera Marin Botanical Garden20 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Jade Resort & Spa - All Inclusive is near the airport and on a private beach. Moon Palace Golf Club and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • San Jose Catholic Parish - 6 min drive
  • Puerto Morelos Town Square - 6 min drive
  • Artisans Market - 7 min drive
  • Sanctuary of Hope and Time Capsule - 15 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Tanino’s - 3 min drive
  • Blue Morelos - 3 min drive
  • La Pizza Nostra - 3 min drive
  • Pangea - 6 min drive
  • El Nicho - 6 min drive

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star luxury property on the waterfront
You can look forward to a free breakfast buffet, a nightclub, and 2 swim-up bars at Dreams Jade Resort & Spa - All Inclusive. With a private beach, beachfront dining, and a beach bar, this property is the perfect place to soak up some sun. Indulge in a facial, aromatherapy, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature ocean views and more. Yoga classes are offered at the gym; other things to do include volleyball, basketball, and sailing. Guests can also expect to find a poolside bar, a terrace and shopping on site.
Additional perks include:
  • 3 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • 2 outdoor tennis courts, express check-out, and a front desk safe
  • Bicycle parking, multilingual staff, and a gift shop
  • Express check-in, motorized watercraft on site, and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 550 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LCD TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers Rest. (Italian)
  • Carnival Buffet
  • CinCin Rest (Adults only)
  • Mercure Rest (French)
  • Tamarindo Rest (Mexican)

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort Spa
Dreams Jade Resort Spa All Inclusive
Now Jade Riviera Cancun Resort Spa All Inclusive
Dreams Jade Resort & Spa - All Inclusive Puerto Morelos
Now Jade Riviera Cancun Resort Spa Optional All Inclusive
Dreams Jade Resort & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach, and Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 mi (3 km).

Can I cancel my reservation for free at Dreams Jade Resort & Spa - All Inclusive and receive a full refund?

Yes, Dreams Jade Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Dreams Jade Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Dreams Jade Resort & Spa - All Inclusive Reviews

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1030 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 305 out of 1030 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 143 out of 1030 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 63 out of 1030 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 27 out of 1030 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Dianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and most of the staff were friendly and helpful. Did not think that paying for preferred club was worth anything. We had our family with us with children and did not like that we could not go to the adult pool which was right outside our room. Room was cleaned well everyday, the waiters and waitresses were very hard workers. We were denied lunch at the breakfast buffet because my son had a tank top on. He wore the same thing at breakfast and no one denied us breakfast. Just annoying. The resort overall was very nice. Would not go back due to the fact that it was not a very nice beach. Very rocky.
Stayed 7 nights in Jan 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like you were in your own little village with the way they have the restaurants and amenities set up around the property, was a very relaxing stay.
Stayed 4 nights in Jan 2023

10/10 Excellent

Jourdan Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the perfect getaway for our family of four. The pools, dining options, and views were fantastic!
Stayed 5 nights in Jan 2023

10/10 Excellent

Dexter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful property, very accurate to descriptions and pictures. We had no issues.

6/10 Okay

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was very mediocre at best. The VIP discounts weren’t offered until our last full day there. The restaurants weren’t open half the time and didn’t have what they say they have etc. Pool service and rooms were cleaned very well daily. However the room was beat up and run down.
Stayed 6 nights in Jan 2023

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort, easily laid out so you can find your way around without issues. The staff were very helpful and pleasant

6/10 Okay

jenny andrea

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cozy, food was ok the gourmet restaurants are good but the buffet for breakfast and lunch are not great. Also there is no where to eat if you miss the food between 11-4 the next time they open is 530. The worst part of staying here is the harassment you get from the lobby staff about wanting to buy a vacation package for monthly payments they are very pushy and it’s all pretty shady if it wasn’t for that my stay would have been amazing.

4/10 Poor

Juan Carlos Perez

Travelled with partner
Disliked: Staff & service
Property ok

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many eating options and plenty of entertainment at pool and in the evening.

8/10 Good

andres

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
In general its a good hotel for families. The restaurants had some issues mainly with the personnel working there for arragments and food requirements. The charge for pets is too much and doesnt justify the cost. The entertainment group is very good. Room service very good. The hotel is clean and pools are nice