6/10 Okay
Carolyn, Tomball
May 12, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, the alcohol selection and just the Royalton part was not good at all. So then I did upgrade for one night to dive in Club where the alcohol selection got just barely better. Food wise steakhouse was nice. I asked every day what other options do I have for breakfast and all I was ever told was the buffet. But for diamond club you could also go to agave. I wish somebody would’ve told me that but they didn’t. Knight so I had booked a room with a Jacuzzi on the terrace and an ocean view. And I know they probably thought they were doing a good thing but they gave me a four person Jacuzzi on the roof With stairs that I had to go up and down and I don’t do stairs. Had to call maintenance the first night the drain wouldn’t close it took over an hour to get it half full. Did not even use it the second night because I don’t stairs. But I got a very nice room When I change the upgraded area of Diamond Club. Probably not on my list to go back to Saturday
Carolyn
Stayed 3 nights in May 2024