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Overview of Royalton Riviera Cancun Resort & Spa - All Inclusive

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Guest reviews

4.1 / 5Very Good
1,340 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air Conditioning

Map

Highlights

Popular LocationArrecife de Puerto Morelos National Park1 min walk
Popular LocationMoon Palace Golf Club16 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
Popular LocationPetempich Bay24 min drive

Choose dates to view prices

  • Luxury Junior Suite Ocean View

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Luxury Junior Suite Swim Out

    3.8/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    More details
  • Luxury Suite Ocean View With Terrace Jacuzzi

    3.7/5 guest room rating

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

    Room amenities

    • 1851 sq ft
    • Ocean view
    • Sleeps 9
    More details
  • Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club

    4.2/5 guest room rating

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club

    3.9/5 guest room rating

    Room amenities

    • 1227 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Luxury Family Suite Ocean View

    4.2/5 guest room rating

    Room amenities

    • 657 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Luxury Junior Suite

    4.2/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    More details
  • Luxury Suite With Terrace Jacuzzi

    4.1/5 guest room rating

    Room amenities

    • 589 sq ft
    • Sleeps 4
    More details
  • Luxury Presidential One Bedroom Suite Ocean View

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Luxury Family Suite Ocean View Diamond Club

    Room amenities

    • 657 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Luxury Junior Suite Ocean View Diamond Club

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Luxury Junior Suite Swim Out Diamond Club

    4.6/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    More details
  • Luxury Presidential One Bedroom Suite Diamond Club

    Room amenities

    • 1259 sq ft
    • Sleeps 3
    More details

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.

Map
Popular Location

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Moon Palace Golf Club - 16 min drive
  • Xoximilco - 17 min drive
  • Cancun Country Club - 20 min drive
  • Petempich Bay - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Gourmet Marche — 1 min walk
  • Zen — 1 min walk

About this property

Royalton Riviera Cancun Resort & Spa - All Inclusive

Upscale property on the beach, with 8 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 840 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and MP3 docking stations are standard, as are plasma TVs with cable channels.
Royalton Riviera Cancun Resort & Spa - All Inclusive offers 840 forms of accommodation with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch Plasma televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead, bathrobes and complimentary toiletries.
This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and local beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet and à la carte meals, snacks and local beverages included
10 restaurants and 1 coffee shop/cafe
3 swim-up bars, 3 beach bars, 3 poolside bars and 12 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

8 outdoor pools
3 outdoor tennis courts
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Boat tours
Children's pool
Fishing
Fitness centre
Free water park access
Full-service spa
Kayaking
Motor-boating
Motorised watercraft
Nightclub
Playground
Sauna
Scuba diving
Shopping
Snorkelling
Hot tub
Steam room
Tennis
Volleyball
Waterskiing

Family friendly

8 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
Free water park access
Playground
Waterslide

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Free pool cabanas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

8 casino gaming tables
12 casino slot machines
Beach towels
Casino
Couples dining
Designated smoking areas (fines apply)
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer (on request)
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower

Entertainment

49-inch plasma TV
TV channels
MP3 dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Balcony

More

Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun

Frequently asked questions

Guest reviews

4.1
Very Good
5 - Excellent
680
4 - Good
338
3 - Okay
159
2 - Mediocre
83
1 - Poor
80
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

I went there during the coronavirus. The property only had 2 restaurants open when I got there, the steak house and the buffet then they closed the steak house and all we had was the buffet with no food varieties, but the waiters were really friendly and always there for you. No amenities all we had was the gym.

Stayed 6 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020

3/5

  • Liked: Amenities
  • Disliked: Staff & service

The room and common areas were very nice. We liked the overall layout of the resort, but the explanation of Diamond and Hideaway should have been more clearly defined. It was confusing which areas and restaurants we had access to. Compared to other all inclusive resorts I’ve visited, staff was not very friendly. Our visit was during the Covid-19 situation, so staff and guests were reduced, but even with very limited guest occupancy at the time of our visit we found staff to be more concerned with their own conversations than assisting guests. We finally found a pool waiter we connected with on the second to last day of our trip. He did a fantastic job! Buffet had many options, but food quality at buffet were average at best. We had limited options for restaurants because of closures but the ones we tried (steak house and Italian) were fantastic!

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

The staff was very attentive and friendly. The pool staff was great. I didn’t appreciate being hounded to attend the membership meeting for a time share. We met with the “concierge,” who are really sales people.

Stayed 4 nights in Mar 2020