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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

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On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
8 outdoor pools, free cabanas, pool umbrellas

Overview of Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

UNESCO Sustainable Travel Pledge

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationXoximilco12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationCancun Country Club20 min drive
  • Popular LocationPetempich Bay24 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.

What's nearby

  • Xoximilco - 12 min drive
  • Crococun Zoo - 17 min drive
  • Ventura Park Cancun - 18 min drive
  • Cancun Country Club - 20 min drive
  • Petempich Bay - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 15 min drive
  • Starbucks - 15 min drive
  • McDonald's - 15 min drive
  • Bugambilias - 16 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5-star luxury property by the sea
At Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, you can look forward to a casino, free water park access, and a nightclub. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and 4 beach bars. Treat yourself to a Swedish massage, hydrotherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; other things to do include boat tours, snorkeling, and water skiing. In addition to 3 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 8 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • 3 outdoor tennis courts, luggage storage, and ATM/banking services
  • Barbecue grills, a porter/bellhop, and coffee/tea in the lobby
  • Wedding services, meeting rooms, and an elevator
  • Guest reviews say good things about the family-friendly amenities, dining options, and pool
Room features
All 840 rooms include comforts such as 24-hour room service and jetted bathtubs, in addition to perks like premium bedding and pillow menus. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 49-inch plasma TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 beach bars, 2 poolside bars and 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Gourmet Marche
  • Zen
  • Hunter Steak House
  • Grazie Italian Trattoria
  • Taj

Things to do

  • 8 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino on Oct 12, 2022 start from CA $476.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

This property doesn't offer parking.

What time is check-in at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-in is from 3 PM - midnight.

What time is check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Where is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino located?

Nestled on the beach, this Puerto Morelos property is within 16 mi (25 km) of Cancun Country Club, Ventura Park Cancun, and Puerto Morelos Town Square.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 788 out of 1864 reviews
5 - Excellent 42%
Rating 4 - Good. 451 out of 1864 reviews
4 - Good 24%
Rating 3 - Okay. 250 out of 1864 reviews
3 - Okay 13%
Rating 2 - Poor. 167 out of 1864 reviews
2 - Poor 9%
Rating 1 - Terrible. 208 out of 1864 reviews
1 - Terrible 11%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Karim, TAMPA
Liked: Staff & service, amenities
Dated rooms, cleaning could be better, but staff try hard (especially when tipped) and good party atmosphere....
Stayed 1 night in Sep 2022

5/5 Excellent

Dennis
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really outstanding. There was a weird smell coming in from the ocean but this was not the resort's fault, of course, it's a seaweed thing I think. Watch out for raccoons in the hallways they like the room service trays lol. property was nice but bedding could use an upgrade. Restaurants are not air conditioned so be prepared for that.
Stayed 5 nights in Sep 2022

5/5 Excellent

Michelle
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were flying roaches around the Grazie restaurant at night. Please take care of that
Stayed 3 nights in Sep 2022

4/5 Good

Karim B, TAMPA
Liked: Cleanliness, staff & service, amenities
Far from town but ok otherwise
Stayed 5 nights in Sep 2022

5/5 Excellent

DEEP
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is amazing and clear with communication, excursion team is great to setup with daily plans. day to day activities at the resorts and night activities are amazing. many restaurants to choose from to eat at. love the international breakfast ,lunch, dinner buffet. clean resort, pools, rooms. overall amazing gateway for everyone in family to enjoy. make sure to pack some white outfits for Friday night white party.
Stayed 3 nights in Sep 2022