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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

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Property amenity
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
8 outdoor pools, free cabanas, pool umbrellas
8 outdoor pools, free cabanas, pool umbrellas

Overview of Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

UNESCO Sustainable Travel Pledge

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPetempich Bay24 min drive
  • Popular LocationMoon Palace Golf Club24 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Xoximilco - 12 min drive
  • El Tinto Golf Course - 13 min drive
  • Petempich Bay - 24 min drive
  • Moon Palace Golf Club - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 15 min drive
  • Starbucks - 15 min drive
  • McDonald's - 15 min drive
  • Bugambilias - 16 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5-star luxury property by the sea
Located close to El Tinto Golf Course and Ventura Park Cancun, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino provides a casino, free water park access, and a nightclub. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and 4 beach bars. Treat yourself to hydrotherapy, a Swedish massage, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; other things to do include scuba diving, beach yoga, and volleyball. In addition to 3 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 8 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • 3 outdoor tennis courts, a porter/bellhop, and barbecue grills
  • Tour/ticket assistance, an elevator, and multilingual staff
  • Guest reviews say good things about the family-friendly amenities, dining options, and pool
Room features
All 840 rooms include comforts such as 24-hour room service and jetted bathtubs, in addition to perks like premium bedding and laptop-compatible safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 49-inch plasma TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer on request
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

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Puerto Morelos
Puerto Morelos
Parking included
Parking included
Guest rating 3.5+
Guest rating 3.5+
Free WiFi
Free WiFi
Business-friendly
Business-friendly
All-inclusive resort
All-inclusive resort
4 star
4 star

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 72.63 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino on Feb 28, 2023 start from CA $581.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Self parking is free at this property.

What time is check-in at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-in is from 3 PM - midnight.

What time is check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Where is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino located?

This Puerto Morelos property is on the beach, 6.3 mi (10.2 km) from El Tinto Golf Course, and within 16 mi (25 km) of Ventura Park Cancun and Puerto Morelos Town Square.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 813 out of 1917 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 459 out of 1917 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 256 out of 1917 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 172 out of 1917 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 217 out of 1917 reviews" "
" "2 - Terrible 11%

8.2/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyiaria c

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful over all. However , the rooms could be a little cleaner. The room had a mildew smell from the curtains. The wall are a tad bit thin as well . The dinning options are ok.

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our swim out room, it was very convenient for our kids to be able to swim after pool hours. Food and service was excellent. The beach was nice and not too much seaweed. Activities were catered to all age groups. We would have preferred more all inclusive water sports. Anything on the water at the beach required an additional fee of $10. usd per person for the week. Otherwise the stay was great!

2/10 Terrible

Shandel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty on this booking

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royalton Cancun is a little slice of paradise. Do your self a favor and upgrade to diamond club. Our butlers (Miguel and Baruc) were extremely attentive. Every little detail was met and followed up on. The house keeping staff are wonderful. Leidy made sure our room was perfect, everyday. And we loved all the little towel animals she made for us. All the food and beverage staff were great. Food at the restaurants and buffet are very good. The restaurants seem hard to get into without a reservation. Our butler helped with making sure we had reservations. Another great reason to upgrade to diamond club. The diamond club beach bar was a fun place to pop in every afternoon for quick cool off drinks. Every staff member works extremely hard making sure the property is as good as it can be and that guests are enjoying themselves. All in all, this was best guest experience we have had.

4/10 Poor

Crystal

Travelled with partner
Liked: Staff & service
The room along with the hallways had a mildew odor. It was coming from the dirty linens and beds that were in rooms located in the stairwells. The food was gross and cheap! The drinks were watered down.

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room had mold everywhere. There was ink scribbling all over the furniture and the couch mattress was rusted. There were roaches everywhere and the curtains had holes in them and blood stains. It was disgusting.

10/10 Excellent

Karla Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para disfrutar la playa con buena comida y bebidas y excelente servicio

10/10 Excellent

Mauricio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a great place for family. You have a lot of food options and the staff was very friendly and willing to help. Many pool varieties and the resort has an itinerary of things to do everyday on the resort for you so you are not bored. My only complaint was the casino. I lost most of time and didn't have fun in there but that is not the resort's fault, it was mine. :)

8/10 Good

Jason K

Travelled with family
Liked: Cleanliness, staff & service, amenities
Main buffet was very good with lots of selections. Hard to get into restaurants for dinner. Staff was good. Facility is starting to show some wear and tear. It was a clean facility. Beach and pools are nice. They did a good job of clearing seaweed.

10/10 Excellent

raquel Chavez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it

General hotel information

Hotel location
Puerto Morelos
Star rating
4.5 star property
Nearest airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Nearby landmarks
Xoximilco, Cancun Country Club, Petempich Bay