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Royal Solaris Cancun - All Inclusive

4.0 star property
Beachfront property with calming spa services

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Royal Solaris Cancun - All Inclusive

Aerial view
Front of property
Deluxe Room, Ocean View | Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

7.8

Good

Popular amenities

  • Bar
    BarBar
  • All-inclusive
    All-inclusiveAll-inclusive
  • Pool
    PoolPool
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Roxane
Jun. 14, 2024
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Aerial view
GR Solaris Cancun & Spa - All Inclusive
Pool
All-inclusive
Spa
Kids pool
8.0 out of 10, Very good, (3611)
The price is CA $288
CA $354 total
includes taxes & fees
Aug 18 - Aug 19
GR Solaris Cancun & Spa - All Inclusive

About the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 13 min walk
  • Iberostar Cancun Golf Course - 13 min walk
  • Delfines Beach - 16 min walk
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Trafalgar - ‬11 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪La Piazza - ‬9 min walk
  • ‪Zai - ‬9 min walk

About this property

Royal Solaris Cancun - All Inclusive

All-inclusive family-friendly property refurbished in 2020 and located near La Isla Shopping Mall
Located close to El Rey Ruins and Delfines Beach, Royal Solaris Cancun - All Inclusive provides a marina, a swim-up bar, and shopping on site. With amenities like a white sand beach and kayaking, this property is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage, a facial, or hydrotherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the gym; Royal Solaris Cancun - All Inclusive also has a garden, a playground, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Express check-out, ATM/banking services, and a 24-hour front desk
  • Beach towels, a porter/bellhop, and a front-desk safe
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 299 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or spa tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Frequently asked questions

Does Royal Solaris Cancun - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Royal Solaris Cancun - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Royal Solaris Cancun - All Inclusive on Aug 9, 2024 start from CA $310.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Solaris Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Solaris Cancun - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Royal Solaris Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royal Solaris Cancun - All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Royal Solaris Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, cooking classes, and more.

Where is Royal Solaris Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the city center and within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach is 0.8 mi (1.3 km) away.

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 753 out of 1731 reviews" "
Rating 8 - Good. 447 out of 1731 reviews" "
Rating 6 - Okay. 269 out of 1731 reviews" "
Rating 4 - Poor. 125 out of 1731 reviews" "
Rating 2 - Terrible. 137 out of 1731 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

jessica n, MADISONVILLE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Needs better ac in the common areas and hallways.
Stayed 4 nights in Jul 2024

6/10 Okay

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from our trip yesterday. Everything was good, but definitely NOT the best food. We read many reviews saying the same thing, but everyone has different tastes in food, so we decided to book anyway. Breakfast was good -- continental and typical Mexican food. But lunch and dinner options weren't always that great.
Stayed 5 nights in Jul 2024

6/10 Okay

Devi

Stayed 4 nights in Jul 2024

6/10 Okay

Cesar

Liked: Staff & service
Rooms service didn’t want to sent enough food for my kids
Stayed 7 nights in Jul 2024

10/10 Excellent

stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jose Rafael Viera, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,,,quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

Derlimario, DEERFIELD BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place, then the beach is no good
Stayed 3 nights in Jun 2024

8/10 Good

ilya azadanovich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

6/10 Okay

Rossenny

Travelled with family
Liked: Staff & service
It doesn't have much variety of food.
Stayed 3 nights in Jul 2024

6/10 Okay

Ragip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
secyrity
Stayed 10 nights in Jul 2024

10/10 Excellent

Ogtay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

MOISES CAZAREZ

Travelled with family
Liked: Amenities, property conditions & facilities
Your service very very nice
Stayed 5 nights in Jun 2024

2/10 Terrible

Cirilo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2024

2/10 Terrible

Manuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was rundown, there were holes in the roof in multiple areas. Water kept leaking from the roof in multiple areas. One of the areas was the snack area by the pool. Water would fall on to your plate if you didn’t cover it. We couldn’t flush the toilet because instead of a chain in the toilet tank it had a wire holding it and it kept falling off. The food options were very limited. The buffet had two stations with pretty much the same food. It was very difficult to get reservations for the restaurants. We stayed 10 days and we were only able to make reservations for 2 nights. This is a time share and the majority of the staff caters more to the “associates”. One of the waiters lied about the coffee machine being broken when we asked for coffee. He also lied about Splenda not being used at the resort even though we had used it through our entire stay. There were a few exceptions of staff members who gave us really good service. This was an all inclusive resort and we had to ask multiple times for our fridge to be restocked with water and beer. However, the staff seemed to get upset when we asked for the items. There were too many bad experiences and would not recommend this hotel to anyone looking to vacation in Cancun.
Stayed 10 nights in Jun 2024

6/10 Okay

Barbara

Travelled with family and small children
The property is okay for the price. The food was mediocre. We probably won’t be back to this property bc of the food and not much fun things to do for kids
Stayed 5 nights in Jul 2024

8/10 Good

Arlene

Travelled with family and small children
Liked: Cleanliness, staff & service
I enjoyed the pool areas of the hotel, the kids pool area is amazing, very nice pools. The bedrooms were clean and the air condition was perfect, the 3rd night I literally had severe back pain the bed was not comfortable for me, but that wasn’t an issue because I knew I was not at my home. I got up and had to take Tylenol. The towels were old and smelled very sour. The fruit/pastries during meal time were great, the entrees selection was not so great for me, yes there were things I ate but not enjoyed. The drinks were horrible and too sweet except the lime margarita. My total experience was to enjoy time with my family and that I did, the beach is beautiful but we could not use it because of the high tide. The staff is lovely but I don’t like the hassling to listen to some sales speech, I am there on vacation and if I want to buy membership or so I will do that on my own, I don’t need to be bogged down. The shows are very enjoyable. Please get new towels, or next time I will bring my own
Stayed 3 nights in Jul 2024

2/10 Terrible

Judith, Noosaville

Travelled with partner
Disliked: Staff & service
The property was okay and the food options pretty good, but the staff were rude, disrespectful and dismissive. It started and check in and ended at checkout. Just asking basic questions like 'Can you please tell me where can we get an espresso coffee' were met with rolled eyes and no answer. Pressured by mulitple staff to 'buy a membership' for around $12,000 US. Appears the funds are needed to help fund a new resort fund. The club membership they are selling is not BBB accredited. Stayed 3 nights but had 4 room changes. It appears that if you have booked through a third party and have a wrist band anything but gold or yellow, you are an inconvenience. Even the color of the pool towels you are given defines the type of guest you are and you are treated accordingly. I will NEVER stay here or at any of the affiliated hotels (Royal Solaris Los Cabos, GR Solaris Cancun, or GR Caribe by Solaris) ever again, and I strongly recommend anyone considering staying to look for an alternative.
Stayed 3 nights in Jul 2024

10/10 Excellent

najla

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely never stay here again! No amenities, dirty, moldy walls, stained linens, horrible service from the front desk, buffet was horrible looked like mush. The only good food was the pizza from the brick oven outside, though it was only open a part of the day.
Stayed 4 nights in Jun 2024

4/10 Poor

Christopher

Liked: Cleanliness
Stayed 14 nights in Jun 2024

8/10 Good

Jesus Angel Martinez, Rio Grande

Travelled with family and small children
Liked: Cleanliness, amenities
Properly has good food and entertainment. Easy access to beach.
Stayed 5 nights in Jun 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 6 nights in Jun 2024

10/10 Excellent

Alian

Travelled with family
Liked: Cleanliness, staff & service
This property is clean and the pools are good but there are some water falling from the roof in a lot of places when raining and the food is limited.
Stayed 2 nights in Jun 2024

6/10 Okay

Tatyana

Stayed 11 nights in Jun 2024