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Royal Solaris Cancun - All Inclusive

Photo gallery for Royal Solaris Cancun - All Inclusive

Primary image
On the beach, white sand, beach towels, snorkeling
On the beach, white sand, beach towels, snorkeling
Water park
Outdoor spa tub

Overview of Royal Solaris Cancun - All Inclusive

Royal Solaris Cancun - All Inclusive

4.0 star property

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationEl Rey Ruins13 min walk
  • Popular LocationDelfines Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
  • Popular LocationTortuga Beach19 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Royal Solaris Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good airport proximity. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Ventura Park Cancun are popular area attractions. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Beto Avila Baseball Stadium. With scuba diving, water skiing, and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • El Rey Ruins - 13 min walk
  • Delfines Beach - 16 min walk
  • Maya Cancun Museum - 3 min drive
  • Aquaworld - 5 min drive
  • Tortuga Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

About this property

Royal Solaris Cancun - All Inclusive

4-star beach property with a conference center
Spend the day relaxing on the beach or at a marina before returning for a meal at one of Royal Solaris Cancun - All Inclusive's 3 restaurants.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Soccer
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Las Fuentes
  • Rosmarinus
  • Marcopolo
  • Las Fuentes
  • Pizzalísima

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Snorkeling
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 773 out of 1778 reviews
5 - Excellent 43%
Rating 4 - Good. 498 out of 1778 reviews
4 - Good 28%
Rating 3 - Okay. 242 out of 1778 reviews
3 - Okay 14%
Rating 2 - Poor. 119 out of 1778 reviews
2 - Poor 7%
Rating 1 - Terrible. 146 out of 1778 reviews
1 - Terrible 8%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was really good, the location is convenient, the pool area was fun with the entertainment staff, the beach was beautiful. I would go back. I've been to other all inclusive hotels and the food is awful. The buffet here is really good and they offer daily food around the pool area like pizzas and sushi and hamburgers, etc. The restaurants (just need reservations) were exceptional and service was over the top.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful,we had to transfer to the sister resort because I paid for oceanfront view.No worries staff fixed the situation and we we’re very pleased.Thank you
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
This was my second time staying at Royal Solaris and the first time was great! This time i was very disappointed. When we got our room it was a much smaller room from last time and it looked a lot older and like it hasn’t been renovated. The toilet did not work for 2 days so we literally had to go to the lobby bathroom to use the restroom any time we needed to. Engineering came but the problem was not fixed until the third day there.
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were disappointed with the hotel and some of its staffs. We tried to buy a tour package and the gentleman told us we were making him to work too much cause he could explained us about the difference of money he was offering us (we were talking in Spanish to the gentleman). Another issue was the food, the Buffett was limited and the same every day. The “restaurants” were awful in food , not only petite gourmet but the food horrible, the sushi bar in the pool also was awful . They have a timeshare in the hotel so the buffet in front of the sea is only for members of the timeshare. The lobby area smell like food from the buffet. Most of the staff are focused in making money neglecting the main idea of tourist going there that is to make you feel like a family. We even thought of no returning to Cancun due to this experience.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and beautiful Good food for the price goood location as well
Stayed 4 nights in Jun 2022