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Haven Riviera Cancun - All Inclusive - Adults Only

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Primary image
On the beach, free beach cabanas, sun loungers, beach massages
On the beach, free beach cabanas, sun loungers, beach massages
3 outdoor pools, free cabanas, pool umbrellas
3 outdoor pools, free cabanas, pool umbrellas

Overview of Haven Riviera Cancun - All Inclusive - Adults Only

VIP Access

Haven Riviera Cancun - All Inclusive - Adults Only

4.5-star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Explore the area

  • Popular LocationXoximilco10 min drive
  • Popular LocationCancun Country Club17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPetempich Bay57 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Cancun

Located in Cancun, Haven Riviera Cancun - All Inclusive - Adults Only is next to a golf course and on the beach. Cancun Country Club and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Costa Occidental de Isla Mujeres National Park and Xoximilco. Ventura Park Cancun and Crococun Zoo are also worth visiting. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ziplining and ecotours.

What's nearby

  • Xoximilco - 10 min drive
  • Ventura Park Cancun - 16 min drive
  • Cancun Country Club - 17 min drive
  • Playa Coral - 17 min drive
  • Petempich Bay - 57 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Los Caporales - 13 min drive
  • Los De Pescado - 13 min drive
  • Starbucks - 13 min drive
  • Bugambilias - 14 min drive
  • Momo - 14 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

4.5-star luxury property adjacent to a golf course
At Haven Riviera Cancun - All Inclusive - Adults Only, you can look forward to a free breakfast buffet, 18 holes of golf, and a nightclub. With a beachfront location, free beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a detox wrap, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature local and international cuisine and garden views. Yoga classes and aerobics classes are offered at the 24-hour gym; other things to do include beach yoga and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 2 poolside bars.
You'll also enjoy perks such as:
  • 3 outdoor pools with 2 swim-up bars, free cabanas, and sun loungers
  • Free self parking and valet parking
  • An outdoor tennis court, an elevator, and a porter/bellhop
  • Newspapers in the lobby, a gift shop, and luggage storage
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 333 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 2000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Flavours
  • Agua Bendita
  • Olios
  • Vora Mar
  • Satsu

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools. Pool access is available 24 hours a day.

Is Haven Riviera Cancun - All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haven Riviera Cancun - All Inclusive - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Are there all-inclusive benefits at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, aerobics classes, bartending classes, and more.

Where is Haven Riviera Cancun - All Inclusive - Adults Only located?

Located in Cancun, this beachfront property is next to a golf course, 0.1 mi (0.1 km) from Costa Occidental de Isla Mujeres National Park, and within 6 mi (10 km) of Cancun Country Club and Xoximilco. Playa Coral and Ventura Park Cancun are also within 9 mi (15 km).

Can I cancel my reservation for free at Haven Riviera Cancun - All Inclusive - Adults Only and receive a full refund?

Yes, Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Haven Riviera Cancun - All Inclusive - Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1225 out of 1761 reviews
5 - Excellent 70%
Rating 4 - Good. 351 out of 1761 reviews
4 - Good 20%
Rating 3 - Okay. 107 out of 1761 reviews
3 - Okay 6%
Rating 2 - Poor. 47 out of 1761 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 1761 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Hector, Hialeah
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no benefit for the VIPs the hotel told me that it gave me an upgrade but what they did to change me to a higher floor in the same room that I originally bought they didn't want to give me the serenity service either
Stayed 7 nights in Sep 2022

5/5 Excellent

Lainu
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, quiet my experience was amazing.
Stayed 6 nights in Sep 2022

3/5 Okay

giannie Marie
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s beautiful the property beach is not Accessible if your a foodie your not going to like the food, staff was friendly it’s a resort you go to relax
Stayed 4 nights in Sep 2022

5/5 Excellent

Larry Gene, Las Vegas
Travelled with partner