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Haven Riviera Cancun - All Inclusive - Adults Only

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Exterior
On the beach, free beach cabanas, sun loungers, beach massages
On the beach, free beach cabanas, sun loungers, beach massages
4 outdoor pools, free cabanas, pool umbrellas
4 outdoor pools, free cabanas, pool umbrellas

Overview of Haven Riviera Cancun - All Inclusive - Adults Only

VIP Access

Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationXoximilco10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive
  • Popular LocationMoon Palace Golf Club24 min drive

Room options

About this area

Cancun

Located in Cancun, Haven Riviera Cancun - All Inclusive - Adults Only is next to a golf course and on the beach. Moon Palace Golf Club and El Tinto Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Looking to enjoy an event or a game while in town? See what's happening at Tecnologic Stadium or Oasis Arena. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours and ziplining.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Xoximilco - 10 min drive
  • El Tinto Golf Course - 11 min drive
  • Moon Palace Golf Club - 24 min drive
  • Riviera Cancun Golf Resort - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Los Caporales - 13 min drive
  • Los De Pescado - 13 min drive
  • Starbucks - 13 min drive
  • Bugambilias - 14 min drive
  • Momo - 14 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

4.5-star luxury property adjacent to a golf course
A free breakfast buffet, 18 holes of golf, and a nightclub are just a few of the amenities provided at Haven Riviera Cancun - All Inclusive - Adults Only. With a beachfront location, free beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature local and international cuisine and garden views. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include beach volleyball and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 swim-up bars and 2 poolside bars.
You'll also enjoy perks such as:
  • 4 outdoor pools with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking and valet parking
  • An outdoor tennis court, an electric car charging station, and a TV in the lobby
  • Concierge services, massage treatment rooms, and a computer station
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 333 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily
  • 2 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Flavours
  • Olios
  • Satsu
  • Vora Mar

Things to do

  • 18 holes of golf
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving features in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is available 24 hours a day.

Is Haven Riviera Cancun - All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haven Riviera Cancun - All Inclusive - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, aerobics classes, bartending classes, and more.

Where is Haven Riviera Cancun - All Inclusive - Adults Only located?

Located in Cancun, this beachfront property is next to a golf course and within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free at Haven Riviera Cancun - All Inclusive - Adults Only and receive a full refund?

Yes, Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Haven Riviera Cancun - All Inclusive - Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1425 out of 2026 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 392 out of 2026 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 123 out of 2026 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 50 out of 2026 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 36 out of 2026 reviews" "
" "2 - Terrible 2%

9.6/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Elane Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a good vacation however, we did have some set backs with our room. Our room shower flooded multiple times and we had to call multiple times for help and finally had to go talk with staff and moved rooms. It took up a lot of our time and wasn’t super ideal.
Stayed 5 nights in Jan 2023

8/10 Good

LaNora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this resort before when it first opened. Absolutely gorgeous property. The only thing that changed is the staff. We met amazing staff members who are no longer there. The entertainment is okay, not as good as other properties I’ve visited. I would still visit this property a third time.
Stayed 9 nights in Jan 2023

8/10 Good

Shaun

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall, this place is really fantastic. It's truly an all inclusive experience. The restaurants are well staffed and the food is great. The best bar tender was upstairs by the Mexican food place. Every staff member except one was amazing. It was this one guy who was working at the burger stand by the pool. He had such a bad attitude. It stood out because everyone else at the place was in such a good mood and so focused on connecting with the guests. Omar at the mexican food place was spectacular. He gave us a wonderful eating experience. Really enjoyed his enthusiasm and commitment. The location means that you'll need to take a van to get over to the hotel zone for any of that stuff. It's a pretty quick trip to get there. It's worth it to be secluded over at this place. The boats are available to take out and they do volleyball every so often to distract people from the boozing all day. Overall, this is a great place to really enjoy yourself. No stress and no drama. Beautiful facility.
Stayed 3 nights in Jan 2023

10/10 Excellent

Eveet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying a haven riviera. The staff was very nice and the whole place was super clean.

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel the restaurants the services where awesome. The hidden cabanas on the pool were the true gem.
Stayed 7 nights in Jan 2023

10/10 Excellent

Nathaniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 3 nights in Jan 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how clean and spacious and open the property and buildings were. The rooms were soundproof and smelled good. Also liked how the property had both jungle and beach views.
Stayed 4 nights in Jan 2023

10/10 Excellent

Lyal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very beautiful resort. Would highly recommend for anyone that wants to just relax.
Stayed 5 nights in Jan 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and entertainment were incredible! We also loved the food.
Stayed 7 nights in Jan 2023

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the food and room we had
Stayed 7 nights in Jan 2023