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Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Stylish property on the shore with 5 outdoor swimming pools

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Free daily buffet breakfast
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Breakfast included
    Breakfast includedBreakfast included
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
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Room options

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large, C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 538 sq ft
  • Sleeps 5
  • 2 Double Beds

Junior Suite (Large, B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 538 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, B2C CAN)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 9 min drive
  • Mujeres Beach - 11 min drive
  • Ultramar Ferry Puerto Juárez - 18 min drive
  • Terminal Marítima Isla Mujeres - 88 min drive
  • North Beach - 97 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬19 min walk
  • ‪Spaces Restaurant - ‬9 min walk
  • ‪Isla Blanca - ‬7 min drive
  • ‪La Cocina - ‬19 min walk
  • ‪Guy's Burger Joint - ‬16 min walk

About this property

Riu Palace Costa Mujeres - All Inclusive

Upscale all-inclusive property by the ocean
A free breakfast buffet, free water park access, and 2 swim-up bars are just a few of the amenities provided at Riu Palace Costa Mujeres - All Inclusive. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage, and aromatherapy at Renova, the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Fitness classes are offered at the 24-hour health club; other things to do include kayaking, water skiing, and boat tours. Free in-room WiFi is available to all guests, along with 2 poolside bars and a grocery/convenience store.
You'll also find perks like:
  • 5 outdoor pools with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and beach towels
  • Tour/ticket assistance, luggage storage, and barbecue grills
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 670 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
Riu Palace Costa Mujeres All Inclusive
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Riu Palace Costa Mujeres - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Costa Mujeres - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Palace Costa Mujeres - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Where is Riu Palace Costa Mujeres - All Inclusive located?

Nestled on the beach, this Costa Mujeres property is within 6 mi (10 km) of Playa Mujeres Golf Club, Mujeres Beach, and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 mi (15 km).

Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 873 out of 1454 reviews" "
Rating 8 - Good. 307 out of 1454 reviews" "
Rating 6 - Okay. 154 out of 1454 reviews" "
Rating 4 - Poor. 54 out of 1454 reviews" "
Rating 2 - Terrible. 66 out of 1454 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities
The people that work in this place are very nice and always willing to help you in anything you need
Stayed 5 nights in Jul 2024

10/10 Excellent

Gratchia

Liked: Cleanliness, staff & service, property conditions & facilities
Crocodile on the beach
Stayed 7 nights in Jul 2024

4/10 Poor

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was courteous and friendly. That is all that I liked about the property. I would not recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fun property for being on the smaller side. Always some type of entertainment for the kids and adults. Best pool service is Edgar by far. He always took care of us! The neon/white party and the silent party’s were the best!
Stayed 4 nights in Jul 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and friendly staff
Stayed 4 nights in Jul 2024

8/10 Good

Ezequiel, Katy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 9 nights in Jul 2024

10/10 Excellent

Armen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff, the way of service and the food, the cleanliness of the rooms. I will give this hotel 10stars. It was our second visit to Cancún Riu Palace Costa Mujeres with a family and we chose to stay at this hotel again.
Stayed 5 nights in Jul 2024

6/10 Okay

Cindy

Travelled with family
Disliked: Amenities, property conditions & facilities
The food quality is not as good as other resorts. Whether it was the restaurant or the buffet. After Covid I expected more attention on the hygiene but I still see staff handling cut fruits with there hands with out gloves. There were flies around the food. It shows hotel management needs more care and attention.
Stayed 4 nights in Jul 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a beautiful beach. Plenty of food options and nightly entertainment.
Stayed 5 nights in Jul 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for rest and enjoy a quiet time with all basic services
Stayed 4 nights in Jul 2024

10/10 Excellent

Iris Demata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Dayana

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Balubhai

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 19 stayed at Riu Palace for my parents 50th anniversary celebration. We enjoyed our stay despite the weather conditions with Hurricane Beryl. The hotel had a great preparedness plan and the staff worked tirelessly to ensure guest safety. The staff overall was great. The dining options could be expanded to include more vegetarian options. Thank you Riu!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Riu Palace. We were especially impressed with the preparedness plan with Hurricane Beryl. The staff and atmosphere were also great. The one item that could be improved is the dining option, there were not many vegetarian options. Overall had a great time despite the weather with Hurricane Beryl.
Stayed 4 nights in Jul 2024

8/10 Good

Illian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, place, amenities food was okay not great
Stayed 3 nights in Jun 2024

8/10 Good

Illian

Stayed 2 nights in Jun 2024

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had activities for all. We took our 4 year old and she had a blast at this resort. I think the atmosphere is unique and friendly for the most part. It is emaculately kept. I even had a birth surprise set up that made my day, especially since we had to leave a day early due to the hurricane.
Stayed 4 nights in Jul 2024

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 6 nights in Jun 2024

10/10 Excellent

Danielle Marie, Holland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL GREAT TIME!
Stayed 5 nights in Jun 2024

10/10 Excellent

Viktor

Stayed 9 nights in Mar 2024

8/10 Good

Dane Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Guvanch

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 9 nights in Apr 2024

8/10 Good

Iryna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not enough restaurants, staff are not all of them friendly and tell us we cannot order two appetizers in the Japanese restaurant. The staff at the pool were taking sites for people from Spain, Argentina when kids played in the pool with the ball. And manager did not resolved a situation... Staff in the resort do not speak English and refused speak..on the shows, kids show.. restaurants they barely understanding English No greeting when we arrived..have to check in with the our luggage.
Stayed 9 nights in Jun 2024

10/10 Excellent

Dariusz, Severn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Friendly staff. Good food.
Stayed 5 nights in Jun 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. The team working in the buffet , front desk and the entertainment team working in the pool And the night show are amazing . Good food variety. Rooms Are super clean and the team does a Wonderful job ….
Stayed 5 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0