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Riu Palace Costa Mujeres - All Inclusive

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Aerial view
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Costa Mujeres - All Inclusive

Riu Palace Costa Mujeres - All Inclusive

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach7 min drive
  • Popular LocationPlaya Mujeres Golf Club9 min drive
  • Popular LocationPunta Sam Ferry Terminal11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

Room options

About this area

Costa Mujeres

Located in Costa Mujeres, Riu Palace Costa Mujeres - All Inclusive is on the beach. El Meco Archaeological Site and Isla Mujeres Cemetery are local landmarks, and some of the area's attractions include Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Extreme Adventure and Parque de los Suenos.

What's nearby

  • Mujeres Beach - 7 min drive
  • Playa Mujeres Golf Club - 9 min drive
  • Punta Sam Ferry Terminal - 11 min drive
  • Cocal Beach - 89 min drive
  • Norte Beach - 95 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

About this property

Riu Palace Costa Mujeres - All Inclusive

4-star all-inclusive property by the ocean
Consider a stay at Riu Palace Costa Mujeres - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 2 swim-up bars. With a white sand beach, sun loungers, and beach umbrellas, this property is the perfect place to soak up some sun. Indulge in a massage, aromatherapy, and a facial at Renova, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Enjoy the 24-hour health club, as well as activities like snorkeling, boat tours, and scuba diving. Free in-room WiFi is available to all guests, along with 2 poolside bars and a grocery/convenience store.
You'll also find perks like:
  • 5 outdoor pools with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Evening entertainment, barbecue grills, and luggage storage
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 670 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Spaces
  • Zarape
  • Japan
  • Krystal
  • Roma

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Boat tours
  • Evening entertainment
  • Free water park access
  • Full-service spa
  • Kayaking
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water skiing

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
Riu Palace Costa Mujeres All Inclusive
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Riu Palace Costa Mujeres - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Costa Mujeres - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Costa Mujeres - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM.

What time is check-out at Riu Palace Costa Mujeres - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Where is Riu Palace Costa Mujeres - All Inclusive located?

This Costa Mujeres property is on the beach, 2.3 mi (3.7 km) from Mujeres Beach, and within 6 mi (10 km) of Punta Sam Beach and Punta Sam Ferry Terminal. El Niño Beach and Gran Puerto Pier are also within 9 mi (15 km).

Can I cancel my reservation for free at Riu Palace Costa Mujeres - All Inclusive and receive a full refund?

Yes, Riu Palace Costa Mujeres - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Costa Mujeres - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 728 out of 1148 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 221 out of 1148 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 108 out of 1148 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 44 out of 1148 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 47 out of 1148 reviews" "
" "2 - Terrible 4%

9.4/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monique Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my swim out suite! Staff was all friendly. They offered complimentary shuttle into the city for shopping. Food could be better but it wasn't horrible.
Stayed 4 nights in Jan 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property needs bigger adults only pools, also they need to season the food! We are in Mexico I want to taste Mexican flavors experience the culture!
Stayed 4 nights in Jan 2023

10/10 Excellent

Kari, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great 5 day, 4 night stay at the Riu Palace Costa Mujeres in a junior suite swim-up. The resort is set up in such a way that the noise is really centrally located away from the rooms - so yes, the pool areas are loud, activities are going on, fun is being had ... If you want to be away from that, I suggest the swim-up because you get a pool AND peace and quiet. There were a lot of kids at the resort, even though it's school time, which was interesting. Food is delicious, drinks are strong, service is TOP.
Stayed 4 nights in Jan 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time, everything was good for me , specially the entreteinment staff and Sophi who made our stay wonderful

8/10 Good

Emilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and helpful! My sister and I weren’t huge fans of the food on the resort but where it lacked there it made up for with great drinks, views and activities.

10/10 Excellent

Nancy Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean and the staff was great

4/10 Poor

evaldas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very nice beach, food taste is terrible, lines to get to restaurants

8/10 Good