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Reviews

4.0 / 5Very Good
238 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Las Americas Cancun Mall
    24 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    46 min drive
  • Popular Location
    Norte Beach
    52 min drive
  • Popular Location
    Dolphin Discovery
    65 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • Loft Suite Single Use

    Room Amenities

    • Lake view
    • Sleeps 1
    More details
  • Loft Suite

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Family Selection Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • Family Selection Loft Suite

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Connected Family Suite

    Room Amenities

    • Lake view
    • Sleeps 8
    More details
  • Junior Suite Single Use

    Room Amenities

    • Lake view
    • Sleeps 1
    More details
  • Jr.Suite + Rafa Nadal Tennis Program for 1 Player

    Room Amenities

    • Sleeps 4
    More details

About this area

Costa Mujeres

Located in Costa Mujeres, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is on the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Travelling with kids? Consider Cancun Interactive Aquarium and Dolphin Discovery.

Popular Location

What's nearby

  • Las Americas Cancun Mall - 24 min drive
  • Garrafon Natural Reef Park - 45 min drive
  • Norte Beach - 52 min drive
  • Shark Beach - 61 min drive
  • Dolphin Discovery - 65 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Isla Blanca (ShowCooking) – Family restaurant offering local and international cuisine. Serves breakfast and lunch daily.
  • Portofino (Italian) – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
  • El Dorado (Steak House) – Steakhouse with a bar offering barbecue. Serves dinner daily.
  • Chang Thai (Thai Cuisine) – Theme restaurant with a bar offering Thai cuisine. Serves dinner daily.

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 670 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies or patios and memory foam beds are standard, as are Smart TVs with cable channels.
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. Beds feature memory foam mattresses. 50-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and designer toiletries.
This Costa Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)

Food and drink

8 restaurants and 1 coffee shop/cafe
10 bars/lounges, 1 beach bar and 1 swim-up bar
Room service available
Coffee/tea in a common area

Things to do

3 outdoor pools
8 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Concerts/live shows
Evening entertainment
Fitness centre
Free water park access
Full-service spa
Kayaking
Pilates classes
Playground
Snorkelling
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
Free water park access
Corner/local shop
Laundry facilities
Playground
Snack bar/deli

Conveniences

Gift shop/newsstand
Corner/local shop
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

Meeting rooms
Conference centre (16146 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body treatments
Facials
Hot springs/mineral springs
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

More

Beach towels
Games
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Memory foam mattress

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

50-inch smart TV
TV channels
pay films

Food and drink

Free bottled water
Free minibar

Outdoor space

Balcony or patio

More

Access via exterior corridors
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 8 AM to 8 PM Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
4.0

Very Good

5 - Excellent
108
4 - Good
67
3 - Okay
30
2 - Mediocre
21
1 - Poor
12
4.3
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

While the property may seem big, we found the walk to the village, breakfast buffet, and main pool to be pretty painless. There are golf carts going past every 5 mins and boat shuttles that will take you to designated stops if you do not want to walk. The grounds were really well kept, staff were over-the-top accomodating, and the food great.

Stayed 5 nights in Dec. 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

I didn’t like the mosquitos, the service was poor, the food was terrible (other then the dessert shop)

Stayed 4 nights in Dec. 2019

1/5

  • Liked: Amenities
  • Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The grounds are beautiful and well maintained, although there is not a lot of color (personal choice) and holiday decorations were minimal and didn't provide a lot of pizzazz. Food was just OK -- only 2 buffet options during the daytime plus sports bar (and limited options poolside), buffets had a good variety of food but it was the same options each day which became mundane. Our 1st floor "ocean view room" really only had a view of the landscaping which was a disappointment, and we had several repairs needed during our week long stay: broken toilet seat, shower leak into the toilet area, and a pipe leak from the room above. Dinner options were decent, 2 restaurants close each night however overall wait times were reasonable. Italian and Thai restaurants were the best (we didn't eat at the Indian). The staff is what made our stay so enjoyable, particularly at the Splash Bar (Erick, Humbero, Diego, Ricardo, Hugo, Jesus, Rosemberg and others) as well as the entertainment staff (Paola, Ramon, Rubt, Marcelo, Pamela, Brenda, Alan, Jose, Tomas, Norberta, Roger, Orlando and more) and customer service extraordinaire, Alfredo.

Stayed 8 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall good place, staff are very helpful and try to make your stay as pleasant as possible. However, I have the following 3 recommendations for the property managers/owners: improve the mosquito situation, musty smell in rooms is unbearable, and amount of up-sell (too much, making guests uncomfortable)...

Stayed 7 nights in Dec. 2019

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