5/5 Excellent
Marla
Travelled with family
Jan. 24, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
Overview of Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
4.1/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- All-inclusive
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
Explore the area
- Playa Mujeres Golf Club11 min walk
- Mujeres Beach11 min walk
- El Meco Archaeological Site7 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)33 min drive
Choose dates to view prices
About this area
Costa Mujeres
Located in Costa Mujeres, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is next to a golf course and on the beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Playa Tortugas. Traveling with kids? Consider Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
What's nearby
- Playa Mujeres Golf Club - 11 min walk
- Mujeres Beach - 11 min walk
- El Meco Archaeological Site - 7 min drive
- Norte Beach - 85 min drive
- Costa Occidental de Isla Mujeres National Park - 85 min drive
Getting around
- Cancun Intl. Airport (CUN) - 33 min drive
Restaurants
- Isla Blanca (ShowCooking) — 1 min walk
- Portofino (Italian) — 1 min walk
About this property
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free covered self parking on site
- Free covered valet parking on site
- Wheelchair-accessible parking and van parking available
- Roundtrip airport shuttle (surcharge)
Food and drink
- Free buffet breakfast available daily 7:00 AM–11:00 AM
- 8 restaurants and 1 coffee shop/café
- 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 18 holes of golf
- 3 outdoor pools
- 8 outdoor tennis courts
- Aerobics classes
- Arcade/game room
- Beach volleyball
- Billiards/pool table
- Children's pool
- Concerts/live shows
- Evening entertainment
- Fitness center
- Free beach club
- Free water park access
- Full-service spa
- Lifeguards on site
- Pilates classes
- Playground
- Sauna
- Steam room
- Tennis
- Volleyball
- Yoga classes
Family friendly
- 3 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free cribs/infant beds
- Free supervised childcare/activities
- Free water park access
- Grocery/convenience store
- In-room child care (surcharge)
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
- Trampoline
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Water sports equipment
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference center (10710 square feet of space)
- Meeting rooms - 12
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Lifeguards on site
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 8 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hot springs/mineral springs
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Accessible bathtub
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Games
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Memory foam mattress
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Jetted bathtub
- Separate bathtub and shower
- Towels
Entertainment
- 55-inch Smart TV
- Cable channels
- Netflix
- Pay movies
- Streaming services
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Free minibar
Outdoor space
- Furnished balcony or patio
More
- Desk
- Iron/ironing board
- Phone
- Restaurant dining guide
- Safe
- Separate sitting area
- Slippers
- Soundproofing
- Turndown service
- Window screens
Similar properties
See similar properties
Costa Mujeres
Washer and dryer
Guest rating 4+
4 star
Free WiFi
All-inclusive resort
Business-friendly
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
We should mention
Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive
Frequently asked questions
Overall score and ratings
4.1
Very good
4.4/5
Cleanliness
4.2/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Dane
Travelled with partner
Jan. 22, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022
4/5 Good
Paul
Travelled with partner
Jan. 14, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022
4/5 Good
Dion
Travelled with group
Jan. 12, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022
2/5 Poor
Jorge M
Travelled with partner
Jan. 12, 2022
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022