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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Front of property
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers

Overview of Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4-star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

Explore the area

  • Popular LocationMujeres Beach11 min walk
  • Popular LocationPlaya Mujeres Golf Club18 min walk
  • Popular LocationEl Meco Archaeological Site10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Room options

About this area

Costa Mujeres

Located in Costa Mujeres, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is next to a golf course and on the beach. Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Miguel Hidalgo. Traveling with kids? Consider Extreme Adventure and Gotchak Paint Ball Extreme. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Mujeres Beach - 11 min walk
  • Playa Mujeres Golf Club - 18 min walk
  • El Meco Archaeological Site - 10 min drive
  • Garrafon Natural Reef Park - 88 min drive
  • Norte Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4-star all-inclusive property by the sea
Located close to Norte Beach and Ultramar Ferry Puerto Juárez, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provides a free breakfast buffet, 18 holes of golf, and free water park access. With a white sand beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a Swedish massage, hydrotherapy, and a detox wrap at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature local and international cuisine and garden views. Pilates classes and aerobics classes are offered at the health club; other things to do include volleyball. Free in-room WiFi is available to all guests, along with a roundtrip airport shuttle and a swim-up bar.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • 8 outdoor tennis courts, a free beach club on site, and evening entertainment
  • Wedding services, a gift shop, and tour/ticket assistance
  • Guest reviews give good marks for the dining options, pool, and helpful staff
Room features
All 670 rooms include comforts such as jetted bathtubs and air conditioning, in addition to perks like separate sitting areas and free stocked minibars.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with jetted tubs and designer toiletries
  • 55-inch Smart TVs with Netflix, streaming services, and cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • El Dorado (Steak House)
  • Chang Thai (Thai Cuisine)
  • Sumptuori (Japanese)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference center (10710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive on Feb 12, 2023 start from CA $631.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-out is at noon.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, the property is all-inclusive.

Reviews

8.2

Very good

Rating 10 - Excellent. 399 out of 754 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 170 out of 754 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 83 out of 754 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 57 out of 754 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 45 out of 754 reviews" "
" "2 - Terrible 6%

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tysheria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The costumer service is top tier everything you could want is available at this resort.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lola

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families traveling with little kids. Staff is amazing!
Stayed 6 nights in Jan 2023

10/10 Excellent

NICOLAS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the staff and property is excellent. This is one of the best experiences I've ever had at a hotel & resort. It is a beautiful and remarkable location! The staff treats everyone in a warm and friendly way with exceptional attention to detail, follow up and follow through. The property design and amenities are well thought out and executed.

6/10 Okay

Siatta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. Staff is friendly. Quality of food needs to be seriously addressed.

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and the service from the staff was excellent.

10/10 Excellent

Felipe M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything

8/10 Good

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice, excellent pools, beach beautiful, aesthetically pleasing, safe with great bar service, wonderful atmosphere and with amazing views and nice rooms. Only downfall is they do not tell you when you book at each property you do not have access to all restaurants and certain pools! We went with a large group of people who stayed at 2 different adjoining properties The Grand Palladium and TRS Coral. Found out when we got there that we could not actually have access to restaurants on both sites, this was not stated online, since both resorts were conjoining and shared it was a bit misleading. To accommodate the celebration of a birthday that we all had come for (14 guests in all) from around the US, we had to buy upgrades that were unexpected and unplanned for so we could all spend time together. Other issues that existed were reservations for dinners had to be made only through your "Butler" for approval. Spots filled up quickly and they suggested you made them for the whole week upon arrival, sort of a demanding idea when you may want to relax and change your mind as the week goes on. All restaurants were not open daily, sort of pick and choose options in my opinion along with inability to make reservations for large parties. Some nights we could not even get the group seated at different times at the same restaurant we had to split up and go to two separate restaurants. Too many smoke and mirrors. Ask ahead for details!
Stayed 7 nights in Nov 2022

10/10 Excellent

Leidy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff. Will definitely go again.

10/10 Excellent

Marcos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio limpieZa y diversión !!10 puntos

2/10 Terrible

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff, wordt Beverages in Cancun. Poor food. Worst Resort in Cancun.
Stayed 5 nights in Nov 2022