Title: Garza Blanca Resort & Spa Cancun - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Garza Blanca Resort & Spa Cancun Travelers unwind by seven glistening pools at this oceanfront retreat, where they can indulge in rejuvenating spa treatments after a day in the sun ## Photo gallery for Garza Blanca Resort & Spa Cancun ![Front of property - Garza Blanca Resort & Spa Cancun (Punta Sam)](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/0f19113a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/67ce735f-fb22-4280-9153-adf20c874bc7-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Three Bedroom Loft - Garza Blanca Resort & Spa Cancun (Punta Sam)](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/f25b23d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite Ocean View 1 King Bed - Garza Blanca Resort & Spa Cancun (Punta Sam)](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/64338b01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Garza Blanca Resort & Spa Cancun (Punta Sam)](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/d86f75d7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Garza Blanca Resort & Spa Cancun offers relaxation on a pristine beach. Enjoy free cabanas, spa massages with hydrotherapy, and seven outdoor pools. Features include yoga, fitness classes, an on-site grocery store, and access to a nearby mall and water park. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - All-inclusive - Spa - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=59830425&PinnedHotelID=59830425&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Junior Suite 1 King Bed ![Junior Suite 1 King Bed](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/12eb2f6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 1 King Bed 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Down duvet Premium bedding - 588 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Swim Up 1 King Bed ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/ebad5c8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Swim Up 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Furnished patio Private plunge pool Air conditioning Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Down duvet - 588 sq ft - Sleeps 2 - 1 King Bed ### View all photos for One Bedroom Ocean View ![View from room](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/4f597b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Ocean View 8.0 Very good 2 reviews ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Smart TV - 1246 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for One Bedroom Swim Up ![One Bedroom Swim Up](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/w5472h3640x0y0-f54af7fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Swim Up ### Highlights Furnished patio Separate dining area Private plunge pool Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher - 1246 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Two Bedroom Ocean View ![View from room](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/2f29a9e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Ocean View ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Smart TV - 1834 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed ### View all photos for Junior Suite Ocean View 1 King Bed ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/5b5ee63d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Down duvet Premium bedding - 588 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Suite ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/e50b9d90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Smart TV - 1834 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed ### View all photos for One Bedroom Suite ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/9e79cb3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Smart TV - 1246 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Three Bedroom Ocean Front ![Three Bedroom Ocean Front | Terrace/patio](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/df7cfd22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Ocean Front ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Smart TV - 4335 sq ft - 3 bedrooms - Ocean view - Sleeps 8 - 2 King Beds and 2 Queen Beds ### View all photos for Three Bedroom Loft ![Three Bedroom Loft](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/9296e468.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Loft ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Smart TV - 4813 sq ft - 3 bedrooms - Ocean view - Sleeps 8 - 2 King Beds and 2 Queen Beds ### View all photos for Junior Suite 2 Queen Beds ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/1e452567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 2 Queen Beds ### Highlights Balcony Air conditioning Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Down duvet Premium bedding - 588 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Ocean View 2 Queen Beds ![Junior Suite Ocean View 2 Queen Beds](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/b494826e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View 2 Queen Beds ### Highlights Balcony Air conditioning Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Down duvet Premium bedding - 588 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Swim Up 2 Queen Beds ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/ebad5c8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Swim Up 2 Queen Beds ### Highlights Balcony Private plunge pool Air conditioning Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Down duvet - 588 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Free Upgrade Mousai Cancun ![Free Upgrade Mousai Cancun](https://images.trvl-media.com/lodging/60000000/59840000/59830500/59830425/2759f5be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Free Upgrade Mousai Cancun ### Highlights Balcony Air conditioning Mini-fridge Smart TV Hypo-allergenic bedding Blackout drapes/curtains Down duvet Premium bedding - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Garza-Blanca-Resort-Spa-Cancun.h59830425.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Garza-Blanca-Resort-Spa-Cancun.h59830425.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.23034%2C-86.80403&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rdAWf3HnIfkwSfmBICPuQ7vbc3c=) Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400 #### What's nearby - Punta Sam Ferry Terminal \- 11 min walk \- 1.0 km - Punta Sam Beach \- 11 min walk \- 1.0 km - El Meco Archaeological Site \- 2 min drive \- 2.5 km - Mujeres Beach \- 3 min drive \- 2.2 km - North Beach \- 46 min drive \- 8.4 km #### Getting around - Cancun Intl. Airport (CUN) - 36 min drive #### Restaurants - ‪The Deli - ‬4 min walk - ‪Restaurant Flamingos - ‬18 min walk - ‪The Rooftop - ‬1 min walk - ‪caprichos villa del palmar - ‬7 min walk - ‪Don Fernando Lobby Bar - ‬5 min drive ## About this property ### Garza Blanca Resort & Spa Cancun Luxury family-friendly resort near Ultramar Ferry Puerto Juárez You can look forward to free water park access, a poolside bar, and a grocery/convenience store at Garza Blanca Resort & Spa Cancun. With a beachfront location, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a deep-tissue massage, hydrotherapy, and a facial at Spa Imagine, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Yoga classes and fitness classes are offered at the health club; other things to do include beach yoga and beach volleyball. In addition to a terrace and a shopping mall on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - 7 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge) - Water sports equipment, beach umbrellas, and an elevator - Guest reviews say great things about the helpful staff Room features All 452 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes. Extra amenities include: - Hypo-allergenic bedding and down comforters - Separate tubs/showers and bidets - Baby baths, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/21000000/20060000/20051900/20051835/404657c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garza Blanca Resort & Spa Cancun - All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,065 reviews CA $797 CA $974 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=20051835&PinnedHotelID=20051835&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8680000/8673200/8673168/46f39925.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finest Playa Mujeres by The Excellence Collection - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 1,496 reviews CA $892 CA $892 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=8673168&PinnedHotelID=8673168&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107720000/107713000/107712995/2dde6cbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SLS Playa Mujeres – ALL Inclusive Collection Playa Mujeres - 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24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children - 3 bars/lounges - 5 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Blanca Blue - The Food Truck - The Snack ### Things to do - 3 hot tubs - 7 outdoor pools - Beach volleyball - Beach yoga - Fitness classes - Free children's club - Free water park - Full-service spa - Health club - Shopping mall - Water sports equipment ### Family friendly - 7 outdoor pools - Baby bath - Babysitting (surcharge) - Children's games - Free children's club - Free water park access - Grocery/convenience store - Laundry facilities - Lifeguards on site - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (47 inch wide door) - Wheelchairs on site ### More - 1 building - 9 floors - Built in 2020 - Communal living room - Designated smoking areas (fines apply) - Lifeguards - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Bidet - Separate bathtub and shower - Towels provided ### Entertainment - iPod dock ### Food and drink - 24-hour room service - Restaurant dining guides ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children - Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision ## Frequently asked questions ### Does Garza Blanca Resort & Spa Cancun have a pool? ### How much does it cost to stay at Garza Blanca Resort & Spa Cancun? ### Is Garza Blanca Resort & Spa Cancun pet-friendly? ### How much is parking? ### What time is check-in at Garza Blanca Resort & Spa Cancun? ### What time is check-out at Garza Blanca Resort & Spa Cancun? ### Does Garza Blanca Resort & Spa Cancun provide a shuttle to the airport? ### Are there all-inclusive benefits at Garza Blanca Resort & Spa Cancun? ### Where is Garza Blanca Resort & Spa Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Garza Blanca Resort & Spa Cancun Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 97 8 - Good 20 6 - Okay 15 4 - Poor 8 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Edward Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back. ##### Edward Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Lucélia Gontijo Da Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!! ![](https://a.travel-assets.com/ugc/hotel-reviews/750f0071-e515-4780-a770-e683e7184c1c-1753067319921.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lucélia Gontijo Da Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alan Jun 23, 2025 Liked: Cleanliness, property conditions & facilities great stay. had fun. food was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/cc09754e-3b06-4ada-a692-2b1b331766ed-1750705617033.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9dcebb7-f001-4ec1-a280-5e5c6fcba923-1750705616830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b9a8d47-653d-4668-8cc5-4342f9124d75-1750705619378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/484ba0fc-119c-4cb0-944d-060d76d874ce-1750705619986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alan Stayed 1 night in Jun 2025 ### 8/10 Good #### Tanjila Nov 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and hotel with lots of very friendly and helpful staff. Unfortunately very lengthy check in and check out service with mis sold tour of property that we assumed was to plan our holiday and was actually a sales pitch. Lots of mistakes on check out invoice. Luggage was not brought down to lobby despite several requests and then late for transport to airport. Pool was cold. ##### Tanjila Stayed 11 nights in Oct 2025 ### 8/10 Good #### Tata Nov 5, 2025 Liked: Amenities, property conditions & facilities The property is very beautiful, and the food is great, but honestly, the customer service was not good. I would also suggest that the steakhouse hostess and the man who was always there have a better attitude with customers. I didn’t like that everyone kept asking for tips, as I didn’t notice that in other hotels. We originally planned to stay three days but ended up staying only two and decided to change hotels. Overall, we stayed in four different hotels, and the customer service at the others was amazing. I loved Hyatt Ziva — 10/10, highly recommended. We will definitely return. You get exactly what you pay for. ##### Tata Stayed 2 nights in Oct 2025 ### 8/10 Good #### jannaiah chowdary Mar 16, 2025 Liked: Amenities, property conditions & facilities Beautiful location Courteous staff ##### jannaiah chowdary Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Madison Sturgeon Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between ##### Madison Sturgeon Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Angelica Aug 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This place was very beautiful. We enjoyed our stay and had such a great time. ##### Angelica ### 10/10 Excellent #### Tyler Apr 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages. ##### Tyler Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### ALEX V Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel. ##### ALEX V Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Joan Dec 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We felt like royalty excelent service and view ##### Joan Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Scott Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended. ##### Scott Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Kayla Aug 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stellar grounds and service ##### Kayla Stayed 1 night in Jul 2023 ### 8/10 Good #### Jaiye Oct 13, 2023 Liked: Cleanliness, staff & service, amenities I liked butters availability, nearest to the beach, cleaned regularly, food and drinks around the pool. On the other hand smoking area is very limited for a 5 star hotel ( only next to the carousel where kids are playing or in the sun next to the beach with no ash trays around) ##### Jaiye Stayed 7 nights in Oct 2023 ### 8/10 Good #### JUAN Jan 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play. ##### JUAN Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Haewon Helen Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature! ##### Haewon Helen Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### George Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### George Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Wissam Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Wissam Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Wendy Lynn Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids. ##### Wendy Lynn Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Cheng lin Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was absolutely horrible. Most other aspects are 5/5\. Service was the only thing bringing the reviews down ##### Cheng lin Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### tamara May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items. ##### tamara Stayed 3 nights in May 2025 ### 10/10 Excellent #### Joann Oct 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hospitality we got was awesome. Just a beautiful place. ##### Joann Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Janet Apr 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall experience was great! Food, service, staff, amenities all just wonderful! ##### Janet Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### RaquelRrsRaquraq Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent resort. I strongly recommend for all ages and families. ##### RaquelRrsRaquraq Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Rose Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Rose Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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