Title: Canopy by Hilton Cancun La Isla - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Canopy by Hilton Cancun La Isla Luxury Cancun hotel connected to a shopping center, steps from La Isla Shopping Mall ![Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/a24c26aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (USD 31 per person)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/7d3f6561.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/4edcfe56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/0227af41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/05b8d5ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Canopy by Hilton Cancun La Isla, centrally located in Cancun, features a rooftop terrace, poolside bar, and spa for relaxation. Nearby, explore Tortuga Beach and Aquaworld. Dine at two restaurants or enjoy quieter moments in the coffee shop and library. 9.0 Wonderful ## Popular amenities - - - - Bar - Spa - Gym ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 22 of 22 rooms ![Junior Suite, 1 King Bed (Panoramic View) | Living area](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/725ec5d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Panoramic View) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 640 sq ft - 1 bedroom - Bay view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/237e22dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, 1 King Bed (Sunset Bay View) 8.8 Excellent 12 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 344 sq ft - Bay view - Sleeps 2 - 1 King Bed ![Presidential Suite, 1 King Bed (Nichupte Bay View)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/06cb50c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed (Nichupte Bay View) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 1010 sq ft - 1 bedroom - Bay view - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 2 Queen Beds (La Isla) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Queen Beds (Sunset Bay View) 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - Bay view - Sleeps 4 - 2 Queen Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Queen Beds (Sunrise View) 9.6 Exceptional 17 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/4edcfe56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed (Sunrise View) 9.2 Wonderful 13 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/4edcfe56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 King Bed (La Isla Room) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - City view - Sleeps 2 - 1 King Bed ![Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/bf187036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/75af6e6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Bed Room with Sunset Bay View - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/75af6e6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Bed Room with Sunrise View - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/ea9ef638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with Sunrise View - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/e008d870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master King Bed Suite with Nichupte Bay View - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/e1ebba11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds (Sunrise View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - Sleeps 4 - 2 Queen Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds (Sunset View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - Sleeps 4 - 2 Queen Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/237e22dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Sunset View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/1cd42b74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Room with Sunset View - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/w641h440x19y0-07d6a3f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Queen Room with Sunrise Bay View - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/2c99688d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Queen Room with Sunset Bay View - Sleeps 4 ![Bathroom](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/035ab0aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom King Suite with Panoramic View - Sleeps 2 ### Sunset Bay View King Room - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11015%2C-86.76349&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1QtcVXY7R9CCGQrbqtXu9PbHGR0=) Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500 #### What's nearby - La Isla Shopping Mall - 2 min walk - 0.2 km - Cancun Interactive Aquarium - 2 min walk - 0.2 km - Aquaworld - 5 min drive - 3.6 km - Tortuga Beach - 11 min drive - 7.0 km - Langosta Beach - 12 min drive - 8.1 km #### Getting around - Cancun Intl. Airport (CUN) - 20 min drive #### Restaurants - ‪Park Royal Cancun - ‬5 min walk - ‪Starbucks - ‬4 min walk - ‪Los Chachalacos - ‬5 min walk - ‪Starbucks - ‬3 min walk - ‪Andiamo - ‬5 min walk ## About this property ### Canopy by Hilton Cancun La Isla Luxury hotel near La Isla Shopping Mall Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to spa services, such as a Swedish massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station - Multilingual staff, 3 meeting rooms, and wedding services - Guest reviews give top marks for the helpful staff Room features All 174 individually furnished rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property. More amenities include: - Free infant beds and free extra beds - Bathrooms with showers and free toiletries - 50-inch flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,352 reviews CA $136 CA $170 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 2,007 reviews CA $178 CA $225 total includes taxes & fees Nov 27 - 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Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,474 reviews CA $338 CA $415 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, free beach shuttle, beach bar](https://images.trvl-media.com/lodging/102000000/101130000/101124300/101124286/62b01c17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,717 reviews CA $691 CA $691 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=101124286&PinnedHotelID=101124286&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/31000000/30680000/30674800/30674721/dc58ac90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Cancun Resort & Marina Zona Hotelera - Pool - Hot tub - Restaurant - Air conditioning 9.4 Exceptional 1,006 reviews CA $197 CA $254 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=30674721&PinnedHotelID=30674721&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16420000/16419100/16419073/04934aa9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oleo Cancun Playa All Inclusive Resort Zona Hotelera - Hot tub - All-inclusive - Spa - Pet-friendly 8.4 Very good 1,778 reviews CA $276 CA $340 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=16419073&PinnedHotelID=16419073&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Azulinda Cafe & Bar - Wander Rooftop ### Things to do - Free bicycle rentals - Gym - Library - Outdoor pool - Shopping mall - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 3 meeting rooms ### Outdoors - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Body treatments - Deep-tissue massages - Hot stone massages - In-room massages - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Low-height counter and sink - Low-height desk - Low-height door lock - Phone accessibility kit - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 1 building - 5 floors - Art Deco architecture - Built in 2020 - Communal living room - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - Pay movies ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Mobile key entry - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 31 per person - Pet fee: USD 75 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Service fee: 10 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Canopy By Hilton Cancun Isla Canopy by Hilton Cancun La Isla Hotel Canopy by Hilton Cancun La Isla Cancun Canopy by Hilton Cancun La Isla Hotel Cancun ## Frequently asked questions ### Does Canopy by Hilton Cancun La Isla have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM. ### How much does it cost to stay at Canopy by Hilton Cancun La Isla? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on Nov 16, 2025 start from CA $216.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Canopy by Hilton Cancun La Isla pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Canopy by Hilton Cancun La Isla? > Self parking is free at this property. ### What time is check-in at Canopy by Hilton Cancun La Isla? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Canopy by Hilton Cancun La Isla? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Canopy by Hilton Cancun La Isla located? > Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Ruins and Tortuga Beach are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Canopy by Hilton Cancun La Isla Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 467 8 - Good 117 6 - Okay 37 4 - Poor 24 2 - Terrible 28 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Ahmed Oct 3, 2025 Liked: Amenities Wonderful place to stay. ##### Ahmed Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marco Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo ##### Marco Stayed 1 night in Oct 2025 ### 8/10 Good #### Karla Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view and the room was very nice. The food and drinks not too good, drinks not flavorful and beers not cold and very expensive. ##### Karla Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Yahaira Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing from the beginning of check-in process was flawless from the elevator usage in the room was clean with mini fridge coffee maker great views cleaning is of bedding, but the show was the pool rooftop pool. That was amazing views. The hot tub could be a little bit warmer, but overall, it was a great one night stay I would definitely come back here restaurant options. We’re pretty good even though we didn’t eat in the hotel restaurants we walked About two or three blocks down to a local taco place which the food was delicious. Love that option that you can just walk and still have local food. The parking can be an issue you can either valet, which is free or you can use the garage we valet and provide our keys that was flawless. They were very welcoming and when it was time to leave, we told them 10 minutes before and they brought our car to the front overall great experience ![](https://a.travel-assets.com/ugc/hotel-reviews/21dec459-6054-43a2-9800-a7aeaebec7d7-1761058440737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29496e68-a26f-4975-87c0-a839926dbd47-1761058435781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5fc03cbd-5c12-4414-9ae9-d016a1db563a-1761058439893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ce41114-2028-4756-81cb-d1de9ffca091-1761058434817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yahaira Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Larry Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities nice place to relax ##### Larry Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Vanness May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place stayed for one night have no complaints. Food was great, location was great. ##### Vanness Stayed 1 night in May 2025 ### 10/10 Excellent #### Anna Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is one of the best location I’ve ever stayed - right in the middle and close to everything. Whole crew is great, hardworking and always willing to help. ![](https://a.travel-assets.com/ugc/hotel-reviews/704e2c08-ec9f-4e54-b5da-ffee75c48205-1751831627954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/282b701c-eed1-4299-9b89-d363dfaf2961-1751831626732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f34c8855-a460-44bf-9513-500dd1d56998-1751831627351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60940c3f-371a-44d1-a18a-d839989c141e-1751831625953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Yanet Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Yanet Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Raymond Apr 20, 2025 Liked: Staff & service, amenities, property conditions & facilities Great view and service was great by the pool bartender and Feli the server ##### Raymond Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Richard Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenience location ##### Richard Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Joshua Dec 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay, very friendly staff who are accommodating. Would stay again! ##### Joshua Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Nabarun Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property close to the beach and main hotel zone of Cancún Mexico. The amenities are new and in great condition. Wander rooftop is star of the show. ##### Nabarun Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### gregory Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms. Kind and helpful staff. Roof top pool and food in the bar were great! Amazing view from up there as well. ##### gregory Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Glenn Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rene and Jonathan were great hosts that would be willing to help out anytime I needed. I would definitely stay here again ##### Glenn Stayed 4 nights in Feb 2025 ### 8/10 Good #### sue Feb 12, 2025 Liked: Amenities Property was clean, friendly. Convenient to all tge shops. ##### sue Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Josh Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and location ##### Josh Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ruyi Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good condition. Excellent breakfast. ##### Ruyi Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Anthony Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### OUTSTANDING SERVICE! This hotel LITERALLY saved my vacation. I had a horrible experience at a previous one and my partner and I booked this one as an emergency because the first hotel didn’t have hot water. When we arrived we immediately noticed the difference in the hospitality and AMAZING service given by the staff. Dafne and Johnathan (Johnny) helped calm our nerves and put smiles on our faces. We could’ve literally cried. From helping us to our rooms, celebrating my partner’s birthday by giving us a celebratory cheesecake, clean rooms with all the hot water and towels we needed- I couldn’t have asked for a better experience. Thank you to the Hilton staff that saved our trip. We are forever grateful for the amazing experience. ##### Anthony Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Prasanth Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location next to the mall. Affordable prices. ##### Prasanth Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Nicholas Jan 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We will definitely go back ##### Nicholas Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Patrick Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We just stayed for one night. The bar on the top floor was good and let us watch the NFL playoffs. The pools were very nice. The food was excellent. ##### Patrick Stayed 1 night in Jan 2025 ### 10/10 Excellent #### William Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### William Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Deana Apr 9, 2025 Liked: Staff & service, property conditions & facilities It is fine for the price ##### Deana Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Esmeralda Jun 23, 2024 Liked: Amenities Very good location ##### Esmeralda Stayed 2 nights in Jun 2024 ### 8/10 Good #### Ivette Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great last minute stay, great roof top pool and gym. 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