Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500
Explore the area
Cancun Interactive Aquarium1 min walk
La Isla Shopping Mall2 min walk
Marlin Beach11 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
Room options
About this area
Cancun
Located on the waterfront, Canopy by Hilton Cancun La Isla is in Zona Hotelera neighborhood and is connected to a shopping center. Iberostar Cancun Golf Course and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.
Located close to La Isla Shopping Mall and Aquaworld, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to a deep-tissue massage or other spa services. The onsite restaurant, Azulinda Cafe & Bar, features light fare. In addition to a garden and a library, guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
Free self parking
Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
A 24-hour front desk, free newspapers, and concierge services
Guest reviews give top marks for the helpful staff
Room features
All 174 individually furnished rooms include comforts such as heated floors and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Bathrooms with showers and free toiletries
50-inch flat-screen TVs with cable channels
Wardrobes/closets, heated floors, and free extra beds
Languages
English, French, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-out
Guest accommodations are accessible via mobile device
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 20 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Azulinda Cafe & Bar
Room Service
Things to do
Designer stores
Free bicycle rentals
Gym
Library
Outdoor pool
Shopping mall
TV in common areas
Family friendly
Free rollaway/extra bed
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business center
3 meeting rooms
Outdoors
Garden
On the bay
Outdoor entertainment area
Outdoor furniture
Picnic area
Rooftop terrace
Spa
Deep-tissue massages
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Service fee: 10 percent
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 20 per person
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun
Frequently asked questions
Does Canopy by Hilton Cancun La Isla have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.
How much does it cost to stay at Canopy by Hilton Cancun La Isla?
As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on Apr 10, 2023 start from CA $273.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Canopy by Hilton Cancun La Isla pet-friendly?
Yes, Canopy by Hilton Cancun La Isla allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much is parking at Canopy by Hilton Cancun La Isla?
Self parking is free at this property.
What time is check-in at Canopy by Hilton Cancun La Isla?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Canopy by Hilton Cancun La Isla?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Canopy by Hilton Cancun La Isla located?
Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Ruins and Tortuga Beach are also within 6 mi (10 km).
Can I cancel my reservation for free at Canopy by Hilton Cancun La Isla and receive a full refund?
Yes, Canopy by Hilton Cancun La Isla offers free cancellation on select room rates, because flexibility matters! Please refer to Canopy by Hilton Cancun La Isla cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
The service was very bad. First there was some issue with the room so they sent us to some other hotel for a night then after few days the AC stopped working. It was so hot in CANCUN and this made it more difficult.
Great rooftop and room were nice. However, upon arrival the hotel could not find our reservation and our room was not ready and we arrived after 4 pm. They stated expedia had not communicated our reservation to them.
Great hotel that is close to many dining options and a huge mall. Downtown is a bus ride away. The hotel and the rooms are very nice, and the beds are very comfortable. If you're looking to stay away from the huge resorts this hotel is very nice and clean.
The property was nice and new. Unfortunately not on beach and public access to beach is a 15 min walk away. The on site dining wasn’t that exciting. The rooftop pool and bar are pretty amazing.