Title: Canopy by Hilton Cancun La Isla (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Canopy by Hilton Cancun La Isla Travelers enjoy a tropical retreat with rooftop relaxation and poolside drinks at this Cancun hotel, where dining options span from morning to night ## Photo gallery for Canopy by Hilton Cancun La Isla ![Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers - Canopy by Hilton Cancun La Isla (Cancun)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/a24c26aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers - Canopy by Hilton Cancun La Isla (Cancun)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/0227af41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Canopy by Hilton Cancun La Isla (Cancun)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/05b8d5ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, individually decorated, individually furnished - Canopy by Hilton Cancun La Isla (Cancun)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/41666811.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, individually decorated, individually furnished - Canopy by Hilton Cancun La Isla (Cancun)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/9c01a123.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Canopy by Hilton Cancun La Isla, centrally located in Cancun, features a rooftop terrace, poolside bar, and spa for relaxation. Nearby, explore Tortuga Beach and Aquaworld. Dine at two restaurants or enjoy quieter moments in the coffee shop and library. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 22 of 22 rooms ### View all photos for Junior Suite, 1 King Bed (Panoramic View) ![Junior Suite, 1 King Bed (Panoramic View) | Living area](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/725ec5d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Panoramic View) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 640 sq ft - 1 bedroom - Bay view - Sleeps 2 - 1 King Bed ### View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/237e22dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, 1 King Bed (Sunset Bay View) 8.8 Excellent 12 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 344 sq ft - Bay view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View) ![Presidential Suite, 1 King Bed (Nichupte Bay View)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/06cb50c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed (Nichupte Bay View) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 1010 sq ft - 1 bedroom - Bay view - Sleeps 4 - 1 King Bed ### View all photos for Signature Double Room, 2 Queen Beds (La Isla) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 2 Queen Beds (La Isla) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Queen Beds (Sunset Bay View) 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - Bay view - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Double Room, 2 Queen Beds (Sunrise View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Queen Beds (Sunrise View) 9.6 Exceptional 17 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Double Room, 1 King Bed (Sunrise View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/4edcfe56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed (Sunrise View) 9.2 Wonderful 13 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Signature Double Room, 1 King Bed (La Isla Room) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/4edcfe56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 King Bed (La Isla Room) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) ![Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/bf187036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 350 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Two Queen Bed Room with Sunset Bay View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/75af6e6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Bed Room with Sunset Bay View - Sleeps 4 ### View all photos for Two Queen Bed Room with Sunrise View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/75af6e6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Bed Room with Sunrise View - Sleeps 4 ### View all photos for King Room with Sunrise View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/ea9ef638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with Sunrise View - Sleeps 2 ### View all photos for Master King Bed Suite with Nichupte Bay View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/e008d870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master King Bed Suite with Nichupte Bay View - Sleeps 4 ### View all photos for Premium Room, 2 Queen Beds (Sunrise View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/e1ebba11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds (Sunrise View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 2 Queen Beds (Sunset View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/3c80890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds (Sunset View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed (Sunset View) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/237e22dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Sunset View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - Sleeps 2 - 1 King Bed ### View all photos for Premium King Room with Sunset View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/1cd42b74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Room with Sunset View - Sleeps 2 ### View all photos for Premium Two Queen Room with Sunrise Bay View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/w641h440x19y0-07d6a3f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Queen Room with Sunrise Bay View - Sleeps 4 ### View all photos for Premium Two Queen Room with Sunset Bay View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/2c99688d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Queen Room with Sunset Bay View - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information) ## About the area Located on the waterfront, Canopy by Hilton Cancun La Isla is in Zona Hotelera neighborhood and is connected to a shopping center. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. La Isla Shopping Mall and El Rey Ruins are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11015%2C-86.76349&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1QtcVXY7R9CCGQrbqtXu9PbHGR0=) Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500 ### What's nearby - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 1 min walk \- 0.0 km - ![Cancun_CancunInteractiveAquarium_6075622_448](https://images.trvl-media.com/place/6075622/500859af-2848-4d5d-8a22-533c85014f4a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cancun Interactive Aquarium 2 min walk \- 0.2 km - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/553248635975711441/a0ea192a-19b7-434d-b533-ba94b67d5fac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Dorada 3 min walk \- 0.3 km - ![Gaviota Azul Beach showing general coastal views, tropical scenes and a beach](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 10 min walk \- 0.9 km - ![Mexico, Cancun Beach, Crashing waves on the beach](https://images.trvl-media.com/place/6242268/534174ee-2391-46c9-93ce-d143c30fce6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marlin Beach 10 min walk \- 0.9 km ### Getting around - Cancun Intl. Airport (CUN) 20 min drive ### Restaurants - Park Royal Cancun 5 min walk - Starbucks 4 min walk - Andiamo 5 min walk - Starbucks 3 min walk - Los Chachalacos 5 min walk ## About this property ### Canopy by Hilton Cancun La Isla Luxury hotel near La Isla Shopping Mall Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to spa services, such as a sports massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station - 3 meeting rooms, a water dispenser, and concierge services - Guest reviews give top marks for the helpful staff Room features All 174 individually furnished rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property. More amenities include: - Free infant beds and free extra beds - Bathrooms with showers and free toiletries - 50-inch flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Beach bar](https://images.trvl-media.com/lodging/31000000/30680000/30674800/30674721/a0877614.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Cancun Resort & Marina Zona Hotelera - Pool - Hot tub - Restaurant - Air conditioning 9.4 Exceptional 1,007 reviews CA $218 CA $287 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=30674721&PinnedHotelID=30674721&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/20000/13000/12937/0ac46ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 9.0 Wonderful 1,422 reviews CA $349 CA $445 total includes taxes & fees Jan 25 - 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2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Azulinda Cafe & Bar - Wander Rooftop ### Things to do - Free bicycle rentals - Gym - Library - Outdoor pool - Shopping mall - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 3 meeting rooms ### Outdoors - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Body treatments - Deep-tissue massages - Hot stone massages - In-room massages - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Low-height counter and sink - Low-height desk - Low-height door lock - Phone accessibility kit - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 1 building - 5 floors - Art Deco architecture - Built in 2020 - Communal living room - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - Pay movies ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Mobile key entry - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 31 per person - Pet fee: USD 75 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Service fee: 10 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Canopy By Hilton Cancun Isla Canopy by Hilton Cancun La Isla Hotel Canopy by Hilton Cancun La Isla Cancun Canopy by Hilton Cancun La Isla Hotel Cancun ## Frequently asked questions ### Does Canopy by Hilton Cancun La Isla have a pool? ### How much does it cost to stay at Canopy by Hilton Cancun La Isla? ### Is Canopy by Hilton Cancun La Isla pet-friendly? ### How much is parking? ### What time is check-in at Canopy by Hilton Cancun La Isla? ### What time is check-out at Canopy by Hilton Cancun La Isla? ### Where is Canopy by Hilton Cancun La Isla located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Canopy by Hilton Cancun La Isla Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 489 8 - Good 120 6 - Okay 45 4 - Poor 26 2 - Terrible 29 ## Reviews ### 10/10 Excellent #### Katsumi Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel was beautiful and the service was excellent. ##### Katsumi Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lena Nov 13, 2025 The room was very clean and service of the staff was exemplary. Jonathan brought our luggage up to our room and was so attentive throughout our stay here and even took it upon himself to make dinner reservations for us at the Macao Casino next door! ##### Lena Stayed 2 nights in Nov 2025 ### 8/10 Good #### Lisa Ruby Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Walking distance to shopping and dining options ##### Lisa Ruby Stayed 1 night in Sep 2025 ### 8/10 Good #### Karla Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view and the room was very nice. The food and drinks not too good, drinks not flavorful and beers not cold and very expensive. ##### Karla Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Vanness May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place stayed for one night have no complaints. Food was great, location was great. ##### Vanness Stayed 1 night in May 2025 ### 10/10 Excellent #### Larry Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities nice place to relax ##### Larry Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Anna Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is one of the best location I’ve ever stayed - right in the middle and close to everything. Whole crew is great, hardworking and always willing to help. ![](https://a.travel-assets.com/ugc/hotel-reviews/704e2c08-ec9f-4e54-b5da-ffee75c48205-1751831627954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/282b701c-eed1-4299-9b89-d363dfaf2961-1751831626732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f34c8855-a460-44bf-9513-500dd1d56998-1751831627351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60940c3f-371a-44d1-a18a-d839989c141e-1751831625953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Connie Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location and super friendly staff ##### Connie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Joshua Dec 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay, very friendly staff who are accommodating. Would stay again! ##### Joshua Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Raymond Apr 20, 2025 Liked: Staff & service, amenities, property conditions & facilities Great view and service was great by the pool bartender and Feli the server ##### Raymond Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Yahaira Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing from the beginning of check-in process was flawless from the elevator usage in the room was clean with mini fridge coffee maker great views cleaning is of bedding, but the show was the pool rooftop pool. That was amazing views. The hot tub could be a little bit warmer, but overall, it was a great one night stay I would definitely come back here restaurant options. We’re pretty good even though we didn’t eat in the hotel restaurants we walked About two or three blocks down to a local taco place which the food was delicious. Love that option that you can just walk and still have local food. The parking can be an issue you can either valet, which is free or you can use the garage we valet and provide our keys that was flawless. They were very welcoming and when it was time to leave, we told them 10 minutes before and they brought our car to the front overall great experience ![](https://a.travel-assets.com/ugc/hotel-reviews/21dec459-6054-43a2-9800-a7aeaebec7d7-1761058440737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29496e68-a26f-4975-87c0-a839926dbd47-1761058435781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5fc03cbd-5c12-4414-9ae9-d016a1db563a-1761058439893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ce41114-2028-4756-81cb-d1de9ffca091-1761058434817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yahaira Stayed 1 night in Oct 2025 ### 8/10 Good #### Martha Jan 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fun place. The shopping was great and the rooftop bar was fabulous. ##### Martha Stayed 1 night in Jan 2025 ### 10/10 Excellent #### gregory Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms. Kind and helpful staff. Roof top pool and food in the bar were great! Amazing view from up there as well. ##### gregory Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Nabarun Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property close to the beach and main hotel zone of Cancún Mexico. The amenities are new and in great condition. Wander rooftop is star of the show. ##### Nabarun Stayed 4 nights in Mar 2025 ### 8/10 Good #### sue Feb 12, 2025 Liked: Amenities Property was clean, friendly. Convenient to all tge shops. ##### sue Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Prasanth Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location next to the mall. Affordable prices. ##### Prasanth Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Arreta Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to the Mall loved the roof top pool and bar and staff was very friendly ##### Arreta Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Ruyi Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good condition. Excellent breakfast. ##### Ruyi Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Luis Mar 25, 2025 Liked: Amenities It’s convenient . It’s close to restaurants and stores. ##### Luis Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Megan Feb 12, 2025 Liked: Cleanliness, amenities I liked the service, incredibly kind. ##### Megan Stayed 1 night in Jan 2025 ### 6/10 Okay #### Patrick Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We just stayed for one night. The bar on the top floor was good and let us watch the NFL playoffs. The pools were very nice. The food was excellent. ##### Patrick Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Esmeralda Jun 23, 2024 Liked: Amenities Very good location ##### Esmeralda Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Carmen Oct 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, convenient. It was great and love the location ##### Carmen Stayed 4 nights in Oct 2024 ### 8/10 Good #### Ivette Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great last minute stay, great roof top pool and gym. The breakfast was pretty good also! ##### Ivette Stayed 1 night in Jul 2024 ### 10/10 Excellent #### houssam Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay in a great location. Staff was helpful. Would stay again ##### houssam Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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