ibis Cancun Centro

Property class: 3

Choose dates to view prices

Located close to Plaza Las Americas, ibis Cancun Centro provides a shopping mall on site, dry cleaning/laundry services, and a bar. The on-site restaurant offers lunch and dinner. Free in-room WiFi and a business center are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with a view of a cityscape, and a closet.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(133 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

A hotel room with two beds, a window with a city view, a framed artwork on the wall, and a wooden headboard.

Double Room, 1 Double Bed, Lagoon View

8.2 out of 10
Very good
(25 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

A hotel room with two beds, a large window with a city view, a bathroom with a sink and mirror, and a towel rack.

Double Room, 2 Twin Beds

7.4 out of 10
Good
(41 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the area

Downtown Cancun, a neighborhood in Cancun with great shopping, is home to ibis Cancun Centro. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Visit our Cancun travel guide
Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • A modern building with a curved roof and a sign reading "Duchess Palace."
    Dubai Palace Casino
    3 min walk - 0.3 km
  • Royal Yak Casino and Sports Book
    2 min walk - 0.2 km
  • Plaza Las Americas
    5 min walk - 0.4 km
  • Plaza 28
    3 min drive - 2.1 km
  • Las Palapas Park
    3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    15 min drive

Restaurants

  • Starbucks
    8 min walk
  • Sushi Itto
    8 min walk
  • Flor De Lis
    4 min walk
  • McDonald's
    7 min walk
  • Hooters
    7 min walk

About this property

ibis Cancun Centro

  • Hotel near Plaza Las Americas
  • A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge), and multilingual staff
    • A TV in the lobby, a computer station, and an elevator
    • Luggage storage, smoke-free premises, and tour/ticket assistance
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 190 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with showers and hair dryers
    • 22-inch plasma TVs with satellite channels
    • Recycling, daily housekeeping, and desks

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  • Pool
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Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Cancun Centro?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Oct 30, 2026 start from CA $58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 120 per stay. Valet parking is available for MXN 120 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Check-out is at noon.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Cancun Centro Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1288 reviews
Rating 8 - Good. 301 out of 1288 reviews
Rating 6 - Okay. 132 out of 1288 reviews
Rating 4 - Poor. 56 out of 1288 reviews
Rating 2 - Terrible. 64 out of 1288 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars for the front desk staff. They make your trip easy and pleasant; the best part of the hotel is the service and location.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the hotel zone is a unique one,just love it
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason I like this place is because it’s very central and close to everything. It’s very easy to get a transportation from Ibis to anywhere.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great spotless hotel, good staff an a very friendly customer service
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was helpful
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property’s location. I think the staff provided excellent service and made me feel very welcome. The breakfast buffet was delicious, with a great variety of options. I honestly felt very well taken care of. The only thing I didn’t like was that they didn’t offer room service, so I had to walk to the nearest 7-Eleven to buy something for dinner. Other than that, everything was great. Everyone was very kind, friendly, and helpful. Overall, I was very happy with my stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Attached to a Walmart market for convenience. Walkable to the mall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and functional. There is Walmart supermarket within the building complex which makes it very convenient for incidentals. The property is clean and the majority of the staff were friendly and helpful. The buffet breakfast is OK but not as varied as the one at sister property in Merida. Good enough for a one day stay. Reasonably priced, especially when considering prices in Cancun. My room had a view of the lagoon, but the window could use a good wash to really enjoy it. Overall, the property met my needs and I would consider staying there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quick check in fridge in room
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Disliked: Amenities
Staff was great! Room a little cramped.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Really kind and helpful staff, great location, room not super clean, no toothpaste
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was super nice and accommodating. The room is small and basic but it’s clean and comfortable with a good view. Safe and nice neighborhood with many shops and services nearby (including a Walmart Express downstairs and a major shopping mall less than a 10 minute walk). This hotel worked perfectly for a travel day where paying for a beachside hotel doesn’t make sense, financially. Would stay again.
7th floor view, to the west.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is good to short term stay. Good budget and great as what you paid
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and location!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edsuardo super helpful on front desk. I recommend changing mattress in room 715. Always the best value and service.
Stayed 1 night in Oct 2026