Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
Guests rated this location 8.7/10 - Excellent
Explore the area
Royal Yak Casino and Sports Book4 min walk
Dubai Palace Casino5 min walk
Plaza Las Americas6 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)28 min drive
Room options
About this area
Cancun
Ibis Cancun Centro is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district. Temple of the Warriors and El Ray, Mundo Maya Live are local landmarks, and some of the area's activities can be experienced at Moon Palace Golf Club and Iberostar Cancun Golf Course. Extreme Adventure and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Guests love the hotel's central location.
3-star eco-friendly hotel located in Downtown Cancun
A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. Be sure to enjoy a meal at the onsite regional cuisine restaurant. Stay connected with free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), valet parking (surcharge), and a computer station
A TV in the lobby, a 24-hour front desk, and tour/ticket assistance
An elevator, a front-desk safe, and smoke-free premises
Guest reviews say great things about the overall value and central location
Room features
All 190 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
Bathrooms with showers and hair dryers
22-inch plasma TVs with satellite channels
Daily housekeeping, desks, and phones
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (MXN 50 per stay)
Covered valet parking on site (MXN 50 per stay)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: MXN 179 for adults and MXN 89 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Renez-vous
Things to do
Shopping mall
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Welcoming dogs only
Children and extra beds
Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 179 for adults and MXN 89 for children
Covered self parking fee: MXN 50 per stay
Covered valet parking fee: MXN 50 per stay
Pet deposit: MXN 1000 per stay
Pet fee: MXN 300 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
Frequently asked questions
Is ibis Cancun Centro pet-friendly?
Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night.
How much does it cost to stay at ibis Cancun Centro?
As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Apr 12, 2023 start from CA $71.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at ibis Cancun Centro?
Self parking is available for MXN 50 per stay. Valet parking is available for MXN 50 per stay.
What time is check-in at ibis Cancun Centro?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at ibis Cancun Centro?
Check-out is at noon.
Where is ibis Cancun Centro located?
Located in Downtown Cancun, this eco-friendly hotel is steps from Royal Yak Casino and Sports Book and Dubai Palace Casino. Amerimed Hospital and Plaza Las Americas are also within 10 minutes.
Can I cancel my reservation for free at ibis Cancun Centro and receive a full refund?
Yes, ibis Cancun Centro offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Cancun Centro cancellation policy on our site for more details about any exclusions or requirements.
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I have used IBIS a lot but this property is not acceptable. The humidity smell, you can not reduce or increase the temperature of the AC, they did not put a bottle of water and coffee like other ibis around the world.
It is centrally located - very nice. It would have been nice if all of the rooms included a small safe and small refrigerator at no extra costs.
Philomena
Stayed 7 nights in Feb 2023
6/10 Okay
Sara
Travelled with partner
Feb 22, 2023
Disliked: Cleanliness
This place is not very clean. The showers are very tiny and the shower head is directly over your head. It’s not one of this nice shower heads, it’s a reg one that is not even in great condition. Rooms are very small, especially if you’re sharing with another person. Some of the staff is polite and helpful but I’d be remiss of me to not mention the other staff who gave me a hard time to check in the first time I tried. It’s a long story but just know that they were not helpful at all and wanted to charge us $80 for checking in early (after already paying the original room price of $76)… told us to wait until 11am to check in without a charge… when we went back after sleeping in our car for a few hours… was then told we needed to pay $30. After negotiating and speaking to a manager… we finally got into our room. I’m the room… most things were broken and/or dirty. Stains on sheets and sitting area, bathroom was terrible. But we were so exhausted at that point that we just had to get some sleep. This place is cheaper than all the other places for a reason. The only good thing I can say is that the location is good and there’s a Walmart Market downstairs next door.
Sara
Stayed 1 night in Feb 2023
2/10 Terrible
Yanique
Travelled with family
Feb 22, 2023
Liked: Cleanliness, staff & service
The rooms are tiny, the internet did not work when I stayed there and I specifically booked that place thinking the internet would work. The place is not worth the money, can stay at a much nicer hotel in Cancun for less, the breakfast is not good. Friendly staff and good location but that's it.
Only complaint there is absolutely nothing to drink in the room and no vending machines so when I arrived at 11PM the lobby restaurant was closed. I was hi and dry until I got downstairs at 8AM