ibis Cancun Centro

Photo gallery for ibis Cancun Centro

Primary image
Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets
Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets
View from room
Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Overview of ibis Cancun Centro

UNESCO Sustainable Travel Pledge

ibis Cancun Centro

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

Explore the area

  • Popular LocationRoyal Yak Casino and Sports Book4 min walk
  • Popular LocationDubai Palace Casino5 min walk
  • Popular LocationPlaza Las Americas6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Choose dates to view prices

About this area

Cancun

Ibis Cancun Centro is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district. Cancun Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Guests love the hotel's central location.

What's nearby

  • Royal Yak Casino and Sports Book - 4 min walk
  • Dubai Palace Casino - 5 min walk
  • Plaza Las Americas - 6 min walk
  • Plaza Nichupte Shopping Mall - 9 min walk
  • Galenia Hospital - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • La Troje - 5 min walk
  • Bandoneon - 5 min walk
  • Café Antoinette - 6 min walk
  • Pizza Del Perro Negro - 8 min walk
  • Sushi Itto - 8 min walk

About this property

ibis Cancun Centro

Eco-friendly Cancun hotel in Downtown Cancun with 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available once per stay.
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–noon: MXN 159 for adults and MXN 80 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch plasma TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
Welcoming dogs only
1 per room (up to 15 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: MXN 159 for adults and MXN 80 for children (approximately)
  • Self parking fee: MXN 30 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 381 out of 1000 reviews
5 - Excellent 38%
Rating 4 - Good. 343 out of 1000 reviews
4 - Good 34%
Rating 3 - Okay. 141 out of 1000 reviews
3 - Okay 14%
Rating 2 - Poor. 74 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 61 out of 1000 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
Rooms were hot, convenient location, but ac apparently was working. Was a terrible night.
Stayed 1 night in Aug 2022

3/5 Okay

There was delay in checking me in
Stayed 2 nights in Aug 2022

5/5 Excellent

Liked: Amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Jul 2022

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like Location but I hate the keys system really bad small room not a single coffee maker bad wii fii slow elevators and really bad breakfast food
Stayed 7 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good over-all, except the room that was too small.
Stayed 4 nights in Jun 2022