City Suites Cancun Aeropuerto Riviera

Photo gallery for City Suites Cancun Aeropuerto Riviera

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of City Suites Cancun Aeropuerto Riviera

City Suites Cancun Aeropuerto Riviera

3.5 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning
Map
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506

Explore the area

  • Popular LocationXoximilco13 min walk
  • Popular LocationCancun Country Club10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive
  • Popular LocationRiviera Cancun Golf Resort12 min drive

Choose dates to view prices

Superior Room, 1 King Bed

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 323 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Suite Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Standard

  • Sleeps 2
  • 2 Full Bed(s)

About this area

Cancun

Located in Cancun, City Suites Cancun Aeropuerto Riviera is in an area with good airport proximity. Puerto Morelos Town Square is a notable landmark and some of the area's popular attractions include Ventura Park Cancun and Aquaworld. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.

What's nearby

  • Xoximilco - 13 min walk
  • Ventura Park Cancun - 9 min drive
  • Cancun Country Club - 10 min drive
  • Riviera Cancun Golf Resort - 12 min drive
  • Petempich Bay - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Starbucks - 5 min drive
  • Los Caporales - 5 min drive
  • Los De Pescado - 6 min drive
  • Bugambilias - 7 min drive
  • Momo - 7 min drive

About this property

City Suites Cancun Aeropuerto Riviera

3.5-star aparthotel with free breakfast and free airport shuttle
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a dining area, and room service.
City Suites Cancun Aeropuerto Riviera offers 63 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Dining room

Entertainment

  • 32-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Smoke detector
  • Window guards

General

  • 63 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Property is also known as

City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
City Express Suites Cancún Aeropuerto Riviera Aparthotel
City Express Suites Cancún Aeropuerto Riviera Cancun
Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
Aparthotel City Express Suites Cancún Aeropuerto Riviera
City Suites Cancun Aeropuerto Riviera Cancun
City Express Suites Cancun Aeropuerto Riviera
City Express Suites Cancún Aeropuerto Riviera
City Suites Cancun Aeropuerto Riviera Aparthotel
City Suites Cancun Aeropuerto Riviera Aparthotel Cancun

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 127 out of 327 reviews
5 - Excellent 39%
Rating 4 - Good. 77 out of 327 reviews
4 - Good 24%
Rating 3 - Okay. 50 out of 327 reviews
3 - Okay 15%
Rating 2 - Poor. 28 out of 327 reviews
2 - Poor 9%
Rating 1 - Terrible. 45 out of 327 reviews
1 - Terrible 14%

4.0/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great!
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Property conditions & facilities
They offer free transfers from/to airport, breakfast ok and rates. Don't like, quality in deep cleaning on the shower box. No good the fact that they use the same people in two front desks, so we wait for more than 30 minutes until the receptionist appear, due to they are checking in other group in the next door hotel.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area around the hotel is pretty much empty, there is another hotel in the same building and another one across the street, but nothing else yet. They told me they are building a mall right there. Check in process was painful, as the same front desk clerk of our hotel works for the hotel next door, so we had to wait for half an hour until she finished there before we could check in. Once we checked in, we requested the free shuttle for the airport at 0730 and she told us that it was full and she offered us 0600 or 0830. We refused and insisted that it was not suitable for us. Finally, she offered us 0745. Why didn't she offer that in the first place? Next we went to the room and it was spacy, clean and modern. However, the fridge was overicing and when we called for support, they left it open for it to deice and put some towels on the floor. Next, the bathroom had no towels. We called the front desk and nobody answered. Next we called room service and they told us that we had to call the front desk. When we told them nobody was answering, they told us we had to go there in person. When I went to get some ice, I run into a bellboy who helped me and brought towels. They have everything to make a nice stay, but they need to work a lot in customer service, and I mean A LOT.
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets, dirty, towel (only one provided for double room), dirty floor, dirty bathroom.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2022