Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
Guests rated this location 9.0/10 - Wonderful
Explore the area
Maya Museum of Cancun8 min walk
Iberostar Cancun Golf Course10 min walk
Aquaworld10 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
Room options
About this area
Cancun
The Pyramid Cancun - All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. The area's natural beauty can be seen at Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, while Tequila Museum and Cinemex La Isla Cancun are cultural highlights. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena.
4-star all-inclusive property located in Zona Hotelera
A casino, 2 beach bars, and a poolside bar are just a few of the amenities provided at The Pyramid Cancun - All Inclusive. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and sun loungers. Indulge in a body treatment, a Swedish massage, and aromatherapy at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 onsite restaurants, which feature Mexican cuisine and more. Aerobics classes and Pilates classes are offered at the gym; other things to do include basketball and beach volleyball. Free WiFi in public areas is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
An outdoor pool with sun loungers
Free self parking
An outdoor tennis court, a free beach club on site, and meeting rooms
A computer station, a front-desk safe, and a 24-hour front desk
Guest reviews give good marks for the bar and beach locale
Room features
All 320 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks like safes and bathrobes.
Other amenities include:
Bathrooms with showers and hair dryers
Childcare services, coffee/tea makers, and housekeeping
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
WiFi in public areas is free with a 4-device limit
Riu Palace Las Americas All Inclusive - Adults Only
Cancun
All-inclusive plan available
Breakfast included
Pool
8.8/10Excellent (3,448 reviews)
8.8 out of 10 Excellent (See all 3,448 reviews)
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
A tax is imposed by the city: USD 4.01 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu
Frequently asked questions
Does The Pyramid Cancun - All Inclusive have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
How much does it cost to stay at The Pyramid Cancun - All Inclusive?
As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at The Pyramid Cancun - All Inclusive on Apr 17, 2023 start from CA $441.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Pyramid Cancun - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Pyramid Cancun - All Inclusive?
Self parking is free at this property.
What time is check-in at The Pyramid Cancun - All Inclusive?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Pyramid Cancun - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at The Pyramid Cancun - All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, volleyball, and more.
Where is The Pyramid Cancun - All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Oasis Arena and Delfines Beach. Iberostar Cancun Golf Course and La Isla Shopping Mall are also within 3 mi (5 km).
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
It was a beautiful resort and really enjoyed our stay. They need to work on couple things. Serving better alcoholic drinks and work on their food. It was to bland in my opinion.
aimmy
Stayed 3 nights in Feb 2023
6/10 Okay
Tiffney B
Travelled with family
Mar 2, 2023
Liked: Cleanliness, amenities
Disliked: Staff & service
I felt it was beautiful outside. Very clean. My room had a terrible smell that I complained about and no one offered me a new room. I felt that some of the staff especially in guest services really didn’t treat people my skin color with priority and I was a vip guest. I felt brushed off when I had concerns. But I watched them cater to people not of color. I never saw a concierge and no one tried to help me with restaurant dinner options. Had to figure everything out for myself. Even though the grounds were gorgeous. I’d never go back.