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The Pyramid Cancun - All Inclusive

Photo gallery for The Pyramid Cancun - All Inclusive

Aerial view
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Overview of The Pyramid Cancun - All Inclusive

The Pyramid Cancun - All Inclusive

4.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

Guests rated this location 9.0/10 - Wonderful

Explore the area

  • Popular LocationMaya Museum of Cancun8 min walk
  • Popular LocationIberostar Cancun Golf Course10 min walk
  • Popular LocationAquaworld10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

About this area

Cancun

The Pyramid Cancun - All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. The area's natural beauty can be seen at Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, while Tequila Museum and Cinemex La Isla Cancun are cultural highlights. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Oasis Arena - 1 min walk
  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • Ballenas Beach - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • Coffee & You - 2 min walk
  • Tun-kul - 9 min walk
  • Tatish Restaurant - 3 min walk
  • Hacienda Sarape - 2 min walk
  • Captain's Cove - 7 min walk

About this property

The Pyramid Cancun - All Inclusive

4-star all-inclusive property located in Zona Hotelera
A casino, 2 beach bars, and a poolside bar are just a few of the amenities provided at The Pyramid Cancun - All Inclusive. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and sun loungers. Indulge in a body treatment, a Swedish massage, and aromatherapy at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 onsite restaurants, which feature Mexican cuisine and more. Aerobics classes and Pilates classes are offered at the gym; other things to do include basketball and beach volleyball. Free WiFi in public areas is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • An outdoor tennis court, a free beach club on site, and meeting rooms
  • A computer station, a front-desk safe, and a 24-hour front desk
  • Guest reviews give good marks for the bar and beach locale
Room features
All 320 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks like safes and bathrobes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Childcare services, coffee/tea makers, and housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 restaurants and 2 coffee shops
  • 2 beach bars, 13 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)
  • Room service available

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 4 casino gaming tables
  • 6 casino slot machines
  • Beach towels
  • Casino (538 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • iPod dock
  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Does The Pyramid Cancun - All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The Pyramid Cancun - All Inclusive?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at The Pyramid Cancun - All Inclusive on Apr 17, 2023 start from CA $441.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pyramid Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pyramid Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at The Pyramid Cancun - All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Pyramid Cancun - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Pyramid Cancun - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, volleyball, and more.

Where is The Pyramid Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Oasis Arena and Delfines Beach. Iberostar Cancun Golf Course and La Isla Shopping Mall are also within 3 mi (5 km).

The Pyramid Cancun - All Inclusive Reviews

The Pyramid Cancun - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 297 out of 999 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 235 out of 999 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 168 out of 999 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 132 out of 999 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 167 out of 999 reviews" "
" "2 - Terrible 17%

7.4/10

Cleanliness

7.1/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 6 nights in Mar 2023

8/10 Good

Nicolas Calogero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good party vibes
Stayed 4 nights in Mar 2023

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and the food was horrible. Over all worst vacation I’ve ever had
Stayed 4 nights in Mar 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
Poor service on the resort
Stayed 10 nights in Feb 2023

4/10 Poor

Yong T

Travelled with partner
Disliked: Property conditions & facilities
Hotel room is not good Food is bad
Stayed 5 nights in Feb 2023

10/10 Excellent

aimmy, aurora

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a beautiful resort and really enjoyed our stay. They need to work on couple things. Serving better alcoholic drinks and work on their food. It was to bland in my opinion.
Stayed 3 nights in Feb 2023

6/10 Okay

Tiffney B

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I felt it was beautiful outside. Very clean. My room had a terrible smell that I complained about and no one offered me a new room. I felt that some of the staff especially in guest services really didn’t treat people my skin color with priority and I was a vip guest. I felt brushed off when I had concerns. But I watched them cater to people not of color. I never saw a concierge and no one tried to help me with restaurant dinner options. Had to figure everything out for myself. Even though the grounds were gorgeous. I’d never go back.
Stayed 3 nights in Feb 2023

6/10 Okay

Carissa

Stayed 5 nights in Feb 2023