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On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, free pool cabanas, pool loungers

Guest reviews

3.4/5
657 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationMaya Cancun Museum6 min walk
Popular LocationAquaworld10 min walk
Popular LocationDelfines Beach7 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Choose dates to view prices

  • Sunset View, 1 Child eats and stays free

    Room amenities

    • 355 sq ft
    • Lagoon view
    • Sleeps 3
    More detailsSunset View, 1 Child eats and stays free
  • The Pyramid Ocean View, kids eat and stay free

    Room amenities

    • 355 sq ft
    • Partial ocean view
    • Sleeps 3
    More detailsThe Pyramid Ocean View, kids eat and stay free
  • Standard Room, 1 Child eats and stays free.

    3.8/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 3
    More detailsStandard Room, 1 Child eats and stays free.
  • Sian Kaan Ocean Front.

    Room amenities

    • 689 sq ft
    • Ocean view
    • Sleeps 2
    More detailsSian Kaan Ocean Front.
  • Sian Kaan Junior Suite.

    Room amenities

    • 689 sq ft
    • Sleeps 2
    More detailsSian Kaan Junior Suite.
  • Sian Kaan Master Suite.

    3.8/5 guest room rating

    Room amenities

    • 689 sq ft
    • Sleeps 2
    More detailsSian Kaan Master Suite.

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, The Pyramid at Grand Oasis is near the airport and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Travelling with kids? Don't miss Aquaworld and Cancun Interactive Aquarium.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Maya Cancun Museum - 6 min walk
  • Aquaworld - 10 min walk
  • El Rey Ruins - 3 min drive
  • Cancun Interactive Aquarium - 6 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • Maria Bonita — 1 min walk
  • Tun-Kul — 1 min walk
Questions about this property?Find answers

About this property

The Pyramid at Grand Oasis

Beach spa retreat, walking distance from Maya Cancun Museum
Spend the day relaxing at the beach, practising your swing on The Pyramid at Grand Oasis's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 20 restaurants. All 232 rooms feature thoughtful touches such as free minibar items and pillow menus, along with free WiFi and iPod docking stations. Other amenities available to guests include 24-hour room service, flat-screen TVs and coffee/tea makers.
The Pyramid at Grand Oasis offers 232 forms of accommodation with iPod docking stations and free minibar items. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball
Access to 9-hole golf course
Golf green fees

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 20 restaurants and 2 coffee shops
  • 4 swim-up bars, 3 beach bars and 20 bars/lounges
  • 24-hour room service

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (6458 square feet of space)

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • 3 casino gaming tables
  • 25 casino slot machines
  • Bingo
  • Beach towels
  • Casino (13993 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 25 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 2 years old are not allowed in the spa

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis

Frequently asked questions

Can I cancel my reservation for free at The Pyramid at Grand Oasis and receive a full refund?
Yes, The Pyramid at Grand Oasis offers free cancellation on select room rates, because flexibility matters! Please refer to The Pyramid at Grand Oasis cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at The Pyramid at Grand Oasis?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include golf, football, tennis and more.
Where is this property located?
Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Maya Cancun Museum and Aquaworld. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for The Pyramid at Grand Oasis

3.4
Guest rating
5 - Excellent
169
4 - Good
182
3 - Okay
147
2 - Mediocre
80
1 - Poor
79
3.8
Cleanliness
3.5
Service and Staff
3.7
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I really recommend it to any travelers like to stay in this resort in Cancun

Stayed 6 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staying at The Pyramid was the right chose because the food and accommodation are superior to Grand Oasis.

Stayed 5 nights in Mar 2020

2/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 7 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 8 nights in Mar 2020