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Renaissance Cancun Resort & Marina

Photo gallery for Renaissance Cancun Resort & Marina

Primary image
Beach nearby
Outdoor pool
Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board

Overview of Renaissance Cancun Resort & Marina

Renaissance Cancun Resort & Marina

4-star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Calle Chichen Itza, Av. Bonampak y Blvd., Cancun, QROO, 77500

Explore the area

  • Popular LocationLas Perlas Beach13 min walk
  • Popular LocationBenito Juarez Municipal Building6 min drive
  • Popular LocationCristo Rey Church7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

Room options

About this area

Cancun

Located on the waterfront, Renaissance Cancun Resort & Marina is in Zona Hotelera, a neighborhood in Cancun with good shopping. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Langosta Beach and Tortuga Beach. Don't miss out on a visit to Aquaworld.

What's nearby

  • Las Perlas Beach - 13 min walk
  • Benito Juarez Municipal Building - 6 min drive
  • Las Palapas Park - 7 min drive
  • Cristo Rey Church - 7 min drive
  • Mercado 23 - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Las de Guanatos - 3 min drive
  • El Polilla - 3 min drive
  • Mr. Pampas - 3 min drive
  • Locanda Paolo - 3 min drive
  • La Casa de Los Abuelos - 3 min drive

About this property

Renaissance Cancun Resort & Marina

4-star hotel in the heart of Zona Hotelera
At Renaissance Cancun Resort & Marina, you can look forward to a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. In addition to a gym and a business center, guests can connect to in-room WiFi (surcharge).
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), luggage storage, and concierge services
  • Meeting rooms, an elevator, and wedding services
  • Tour/ticket assistance, smoke-free premises, and a front desk safe
  • Guest reviews say great things about the dining options and overall value
Room features
All guestrooms at Renaissance Cancun Resort & Marina feature comforts such as air conditioning, in addition to amenities like safes and WiFi. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: WiFi (USD 15 per day)

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–noon: USD 22 for adults and USD 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Kaajal
  • Zek

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (2716 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

91% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 22 for adults and USD 8 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Renaissance Cancun Resort
Renaissance Cancun
Renaissance Cancun & Marina
Renaissance Cancun Resort & Marina Hotel
Renaissance Cancun Resort & Marina Cancun
Renaissance Cancun Resort & Marina Hotel Cancun

Frequently asked questions

Does Renaissance Cancun Resort & Marina have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Renaissance Cancun Resort & Marina?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Renaissance Cancun Resort & Marina on Nov 5, 2022 start from CA $172.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Cancun Resort & Marina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Cancun Resort & Marina?

Limited spots are available.

What time is check-in at Renaissance Cancun Resort & Marina?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Renaissance Cancun Resort & Marina?

Check-out is at noon.

Where is Renaissance Cancun Resort & Marina located?

Located in Zona Hotelera, this hotel is 2.4 mi (3.9 km) from Langosta Beach and within 6 mi (10 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

Can I cancel my reservation for free at Renaissance Cancun Resort & Marina and receive a full refund?

Yes, Renaissance Cancun Resort & Marina offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Cancun Resort & Marina cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 765 out of 987 reviews
5 - Excellent 78%
Rating 4 - Good. 149 out of 987 reviews
4 - Good 15%
Rating 3 - Okay. 31 out of 987 reviews
3 - Okay 3%
Rating 2 - Poor. 22 out of 987 reviews
2 - Poor 2%
Rating 1 - Terrible. 20 out of 987 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Eric Clarence
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by Felix upon our arrival to celebrate my wife’s birthday and the exceptional experience started immediately. He was very professional and personal in his delivery of excellent customer service.The upgrade to a Marina view was amazing. A resort representative assisted in the timely transfer of our luggage to our room. Pleasant experiences created many life long special memories.
Stayed 7 nights in Sep 2022

5/5 Excellent

Daniel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for the Great Hospitality. A beautiful Hotel in Puerto Cancun, I always stay here because the location is amazing & my family come to see me 🤗
Stayed 3 nights in Sep 2022

5/5 Excellent

Carleeta
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at Renaissance and it still delivers three years later. Love the food options even though breakfast is a little pricey at $28. The bar drinks are weak but that’s typical of drinks in Mexico IMo. The room is a nice size, clean, modern and we loved the view of the Marina just wished there were two balcony chairs instead of one. The bed was comfy. Loved the tv options and the English offered. We loved the big shower but hated that the shower/sink water smelled. Its hard to describe the smell but it smells like sitting water and either the water or the pipes need to be treated. The pool was beautiful. Room service food was actually tasty. We took the public bus into where all the hustle and bustle is located for $2 roundtrip. (Cant beat that) Overall a very nice comfortable stay I would definitely recommend.
Stayed 3 nights in Aug 2022

5/5 Excellent

Kimberly, Dallas
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel! It was perfect thanks to Ilse V.! I can’t quite put into words how awesome it was to arrive on the property and have all of my expectations exceeded! Thank you, Ilse V. for everything including making my dinner reservations & birthday treat! The Marina view is breathtaking—take my advice & book that view! Staff are masked up & there is hand sanitizer in the elevators! So many establishments are still missing the mark & I was at ease knowing that they are continuing to care about the safety of their staff and guests! Needed more towels and items for the room & they responded very promptly. Hotel was also very clean. Walking distance to fine shopping and dining.
Stayed 3 nights in Aug 2022

5/5 Excellent

Lenibel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! I would stay here again!
Stayed 3 nights in Aug 2022

5/5 Excellent

Keisha
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean i felt safe.the modern decor was pleasing to the eye. The staff was great .the food was delicious. I would definitely recommend and stay there again.
Stayed 4 nights in Aug 2022

5/5 Excellent

Chambrayla, Hazel Green
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure! I absolutely love it!
Stayed 2 nights in Aug 2022

5/5 Excellent

Charday
Liked: Staff & service, amenities, property conditions & facilities
This property was amazing! Staff was amazing! I came to this hotel by myself and it was so safe. It was also family friendly and the scenery was beautiful! I will be visiting again with my daughter!
Stayed 3 nights in Aug 2022

5/5 Excellent

Melissa
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells great. Rooms views are nice and there are places to eat in walking distance of the hotel.
Stayed 1 night in Jul 2022

5/5 Excellent

Christine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are sooo comfortable!
Stayed 2 nights in Jul 2022