Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
Explore the area
El Rey Ruins18 min walk
Iberostar Cancun Golf Course18 min walk
Delfines Beach2 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)12 min drive
Room options
About this area
Cancun
Located on a private beach, Cyan Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. El Rey Ruins and San Miguelito are local landmarks, and some of the area's activities can be experienced at Moon Palace Golf Club and Iberostar Cancun Golf Course. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park are also worth visiting.
Take advantage of a roundtrip airport shuttle, a beach bar, and a poolside bar at Cyan Cancun Resort & Spa . With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
An outdoor pool with free cabanas, sun loungers, and pool umbrellas
Free self parking
A free beach club on site, express check-out, and tour/ticket assistance
A 24-hour front desk, luggage storage, and concierge services
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
32-inch flat-screen TVs with cable channels
Wardrobes/closets, daily housekeeping, and electrical adapters/chargers
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
24-hour roundtrip airport shuttle on request for a surcharge
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from August 20 2022 to March 31 2023 (dates subject to change):
Spa/Beauty services
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Cleaning fee: USD 1.5 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 50 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
This property does not have elevators
Property is also known as
Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun
Frequently asked questions
Does Cyan Cancun Resort & Spa have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Cyan Cancun Resort & Spa ?
As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on Jan 30, 2023 start from CA $173.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cyan Cancun Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cyan Cancun Resort & Spa ?
Self parking is free at this property.
What time is check-in at Cyan Cancun Resort & Spa ?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Cyan Cancun Resort & Spa ?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Cyan Cancun Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.
Where is Cyan Cancun Resort & Spa located?
Nestled on the beach, this Zona Hotelera hotel is 0.1 mi (0.1 km) from Hotel Zone Beaches and 1.1 mi (1.7 km) from Delfines Beach. Iberostar Cancun Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).
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The beach view is amazing... BUT... there is really limited choices on food. The pool bar, not open. Transportation to airport, expensive! I honestly would not recommend, UNLESS the view is all you want! Bar and food close at 6-7. Don't know about you, but I'm up way later than that! Just saying... Oh, and right now, you can't swim in the ocean... riptides too dangerous
The hotel is beautiful (though needing a little attention). The beach and pool are spectacular, as was the view from our room and balcony. The room was lovely and comfortable, and everything worked except the small in-room safe. Nice bathroom and shower. The staff members we interacted with were unevenly friendly and helpful. One staff member (appropriately named Jesus) was particularly helpful. There was one incident that was distressing: a good friend, a Mexican who was staying at the hotel next door with his family, came over to visit and was aggressively barred from following us out onto the beach. We understand there is a hotel policy regarding guests, but felt that he would have been treated differently if he were North American. There is no restaurant, though the bar has a limited food menu available at limited times. We ate often at the Plaza hotel next door, and got coffee and snacks at the convenience store across the street.
This hotel is a scam you buy your room in when you get there they give you a sofa bed not clean with blood on it
obelson
Stayed 8 nights in Jan 2023
10/10 Excellent
Julia
Travelled with family
Jan 18, 2023
Liked: Cleanliness, staff & service, amenities
Spectacular view from the room.
Convenience store right across the hotel- walked there every morning to get coffee.
Water in the toilet running all the time. Showers - low pressure and water is not very hot-just warm.
Lost a night on a reservation due to flight cancellation from the States, with no refund. Otherwise, no issue. Lovely ocean view and beach was always so well prepared by excellent staff. Quiet and not ritzy HA! Would have liked to get a coffee in entry way. Still, plan to come again. Hard working and fun staff. They deserve a raise!