Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
Explore the area
Maya Museum of Cancun8 min walk
Iberostar Cancun Golf Course9 min walk
Aquaworld11 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
Room options
About this area
Cancun
Located on the beach, Grand Oasis Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. The area's natural beauty can be seen at West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park, while Tequila Museum and Cinemex La Isla Cancun are cultural highlights. Ventura Park Cancun and Xoximilco are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the property's location for the nightlife.
3.5-star all-inclusive property located in Zona Hotelera
Consider a stay at Grand Oasis Cancun All Inclusive and take advantage of a casino, a swim-up bar, and a beach bar. With a white sand beach, beach massages, and beach towels, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a facial, or a body wrap at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Italian cuisine and garden views.
Yoga classes and Pilates classes are offered at the gym; other things to do include beach volleyball. In addition to a poolside bar and shopping on site, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
An outdoor pool with a swim-up bar
Free self parking
An outdoor tennis court, an area shuttle, and an area shuttle
Games, a 24-hour front desk, and concierge services
Guest reviews give good marks for the proximity to shopping
Room features
All 1117 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and minibars. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
Free infant beds and free extra beds
Bathrooms with showers and free toiletries
42-inch flat-screen TVs with cable channels
Coffee/tea makers, housekeeping, and phones
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Soccer
Tennis
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
WiFi in public areas is free with a 1-device limit
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Area shuttle (surcharge) up to 16.5 km
Food and drink
8 restaurants and 1 coffee shop/cafe
10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Coffee/tea in common area(s)
Restaurants on site
Dos Lunas
Tun Kul Food Hall
Bahia Steak House
La Placita Fast Food
Hacienda Sarape
Things to do
Aerobics classes
Arcade/game room
Beach volleyball
Billiards/pool table
Fitness center
Full-service spa
Outdoor pool
Outdoor tennis court
Pilates classes
Playground
Sauna
Shopping
Steam room
Tennis
Yoga classes
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's games
Children's toys
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Elevator
Gift shop/newsstand
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business center
Computer station
Conference center (19063 square feet of space)
Meeting rooms - 14
Outdoors
Beachfront location
Garden
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - on the beach
Massage - sports
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
Sanitation services: USD 3.45 per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
In-room safe fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
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Frequently asked questions
Does Grand Oasis Cancun All Inclusive have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Grand Oasis Cancun All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Cancun All Inclusive?
Self parking is free at this property.
What time is check-in at Grand Oasis Cancun All Inclusive?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Grand Oasis Cancun All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Grand Oasis Cancun All Inclusive?
Yes, the property is all-inclusive. Activities include soccer, tennis, aerobics classes, and more.
Where is Grand Oasis Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of San Miguelito, Delfines Beach, and La Isla Shopping Mall. Hotel Zone Beaches and Iberostar Cancun Golf Course are also within 10 minutes.
Can I cancel my reservation for free at Grand Oasis Cancun All Inclusive and receive a full refund?
Yes, Grand Oasis Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oasis Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 239 out of 1223 reviews" "
10 - Excellent
239
" "10 - Excellent 20%
Rating 8 - Good. 195 out of 1223 reviews" "
8 - Good
195
" "8 - Good 16%
Rating 6 - Okay. 204 out of 1223 reviews" "
6 - Okay
204
" "6 - Okay 17%
Rating 4 - Poor. 200 out of 1223 reviews" "
4 - Poor
200
" "4 - Poor 16%
Rating 2 - Terrible. 385 out of 1223 reviews" "
2 - Terrible
385
" "2 - Terrible 31%
6.4/10
Cleanliness
5.9/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
6.7/10
Eco-friendliness
Reviews
4/10 Poor
David
Travelled with partner
Feb 1, 2023
Liked: Cleanliness
Disliked: Amenities
The food/drinks on this property are mediocre to bad. It's also difficult to determine which restaurants you're allowed to eat at based on wristband color. Drinks were pretty bland or just made wrong for the style and quality varies significantly between each bar.
The people working at this resort are amazing,friendly,helpful,we celebrated our 33rd anniversary here it’s absolutely beautiful here they went above and beyond to make our anniversary special, we got free massages. The food is another story it was very bland we ate at the food hall a lot. the steak house was ok but nothing special for example we ordered corn and baked potato as our sides we got half of a potato and about 2 inches of a corn cob but the steak was like 12 ounces wish it was less meat and more sides. The Italian dinner was outstanding make sure you get a black wristband not a blue one I stood in line for a coffee just to be told I was in the wrong coffee shop and had to go to the other side of the resort. The casino was kinda odd because of the pesos/dollar I put a hundred dollars on my card they immediately took $17.00 of it for taxes and fees. The slot machines were confusing like I’d win say 465 but because of the exchange it was like 33 I gave up trying to figure it out and just played roulette. The shows in the atrium were wonderful I really enjoyed them we had live music most nights. The staff were wonderful helping us figure out where to go into the city and how to use the buses hammocks are everywhere. The pools go on forever they have beds outside you can rent and just lounge on the beach all day. Ill definitely be back to this resort.
Food & drinks were good, beds & pillows were terrible, bar staff amazing, if you’re looking for a nice restaurant or “nicer” amenities- probably not the resort for you; but for the money it was good!
The cusmer service was horrible, my room was full of water my son had a accident other room was broken twice the bed, we need to asking for towels for shower, for the pool as well, they said we don't have it . I payed the service that l never . Also l did a complaint with expedia because they said that is expedia problem because l made the reservation with your company.
We really enjoyed our time on this hotel! It has everything it can be perfect for families or just adults
Maria
2/10 Terrible
Ariana
Travelled with family
Jan 4, 2023
Disliked: Staff & service
It’s a beautiful location the pool the beach it’s great it’s a big facility but the staff gave really bad service. It seem like they didn’t care. I don’t recommend this place