Title: The Grand Oasis Cancun - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Grand Oasis Cancun - All Inclusive On beach with outdoor pool, near Iberostar Cancun Golf Course ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/56671748.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/123df770.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/w3837h2557x3y3-e7bbd088.jpg?impolicy=resizecrop&rw=297&ra=fit) ![14 bars/lounges, swim-up bar, poolside bar, beach bar](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/25b0be52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/126e9678.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Oasis Cancun - All Inclusive offers a tropical escape near La Isla Shopping Mall. Enjoy the white sand beach, reflexology at Sensoria Spa, and Italian cuisine at one of eight restaurants. The resort features an outdoor tennis court, poolside bar, and on-site shopping. 6.0 ## Popular amenities - Bar - Spa - All-inclusive - Breakfast included - Pool - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Minibar, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/bb050b20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Standard ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar Coffee/tea maker Free bottled water - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/bb050b20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Sunset View ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar Coffee/tea maker Free bottled water - Lagoon view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Grand Ocean View](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/f70866ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Ocean View ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar Coffee/tea maker Free bottled water - Partial sea view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/811d1c7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard with Lake View - 376 sq ft - Sleeps 4 ![Minibar, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/2590d2c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Sea View - 376 sq ft - Sleeps 4 ![Minibar, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/a8b95706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 376 sq ft - Sleeps 4 ![Minibar, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/2423f0bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 376 sq ft - Sleeps 1 ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28108/228392e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,900 reviews CA $477 CA $477 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=983843de-84bc-4609-aa92-fd74760be611&top_cur=CAD) Ad ![9 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15200000/15194600/15194504/71c68a7f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,813 reviews CA $709 CA $864 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=983843de-84bc-4609-aa92-fd74760be611&top_cur=CAD) Ad ![9 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66930000/66930000/66929913/857940ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Puerto Morelos Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - Breakfast included - All-inclusive 7.8 Good 1,346 reviews CA $421 CA $421 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=983843de-84bc-4609-aa92-fd74760be611&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15540000/15533100/15533065/45fc51ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Turquoize at Hyatt Ziva Cancun - 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Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 709 reviews CA $346 CA $507 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=983843de-84bc-4609-aa92-fd74760be611&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07733%2C-86.77549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=okMi679rwPBroeqboNnjggmH3Is=) Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Oasis Arena - 2 min walk - 0.2 km - Maya Museum of Cancun - 8 min walk - 0.7 km - Aquaworld - 10 min walk - 0.9 km - Iberostar Cancun Golf Course - 11 min walk - 1.0 km - Delfines Beach - 2 min drive - 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 17 min drive #### Restaurants - ‪Tatish Restaurant - ‬5 min walk - ‪Coyote Loco - ‬4 min walk - ‪Piña Colada - ‬9 min walk - ‪Maria Bonita - ‬9 min walk - ‪Bahia Rodizzio - ‬9 min walk ## About this property ### The Grand Oasis Cancun - All Inclusive Upscale all-inclusive property near Iberostar Cancun Golf Course You can look forward to a free breakfast buffet, a casino, and a swim-up bar at The Grand Oasis Cancun - All Inclusive. This property is a great place to bask in the sun with a beachfront location, a beach bar, and beach massages. Treat yourself to a deep-tissue massage, hydrotherapy, or a manicure/pedicure at Sensoria Spa, the onsite spa. At the 13 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Fitness classes and Pilates classes are offered at the gym; other things to do include beach volleyball. In addition to a poolside bar and shopping on site, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool along with a swim-up bar - Free self parking - An outdoor tennis court, an area shuttle, and babysitting (surcharge) - A front-desk safe, ATM/banking services, and games - Guest reviews give top marks for the beach locale Room features All 1210 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and minibars. Guest reviews say good things about the clean rooms at the property. Extra amenities include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with cable channels - Free infant beds, coffee/tea makers, and housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals and snacks included In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Soccer Tennis ### Lessons/classes/games Aerobics Bartending Cooking Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/ee30043b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pyramid Cancun By Oasis - All Inclusive Zona Hotelera - 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All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.8 Good 1,470 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 11:00 AM to 7:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/be515434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,528 reviews CA $464 CA $567 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/2a710f1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Club Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.4 Good 3,425 reviews CA $319 CA $392 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi - WiFi in public areas is free with a 1-device limit ### Parking and transportation - Area shuttle (surcharge) up to 16.5 km - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 13 restaurants - 14 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bahia Steak House - Dos Lunas - Hacienda Sarape - La Placita Fast Food - Tun Kul Food Hall ### Things to do - 4 gaming tables - 6 slot machines - Arcade/game room - Beach volleyball - Billiards/pool table - Casino (538 square feet of space) - Fitness classes - Free children's club - Full-service spa - Games - Gym - Outdoor pool - Outdoor tennis court - Piano - Pilates classes - Playground - Sauna - Shopping - Steam room - TV in common areas - Yoga classes ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's games - Children's toys - Free children's club - In-room crib - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 14 meeting rooms - Business center - Computer station - Conference center (19,063 square feet of space) ### Outdoors - Beach towels - Garden - On the beach - On the waterfront ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Spa treatment rooms - Sports massages - Swedish massages ### Accessibility - Elevator - Smooth flooring in room ### More - 4 buildings - 6 floors - Ballroom - Banquet hall - Built in 1989 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April - A tax is imposed by the city: USD 4.27 per accommodation, per night - Resort fee: USD 6 per accommodation, per night The resort fee includes: - Housekeeping We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - In-room safe fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Free WiFi in public areas has a 1-device limit Guests under 18 years old are not allowed in the fitness facility ### Property is also known as All Inclusive Cancun Grand Oasis All Inclusive Oasis Cancun Grand Oasis Cancun Grand Oasis All Inclusive Grand Oasis Grand Oasis All Inclusive Grand Oasis Cancun Grand Oasis Cancun All Inclusive Oasis All Inclusive Oasis Cancun Grand Grand Oasis Cancun Hotel Grand Oasis Cancun Mexico Grand Oasis Cancun Reviews Grand Oasis Hotel Cancun Grand Oasis Resort Cancun Oasis Grand Cancun Grand Oasis Cancun All Inclusive All-inclusive property Grand Oasis All Inclusive All-inclusive property ## Frequently asked questions ### Does The Grand Oasis Cancun - All Inclusive have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at The Grand Oasis Cancun - All Inclusive? > As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at The Grand Oasis Cancun - All Inclusive on Dec 6, 2025 start from CA $280.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Grand Oasis Cancun - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at The Grand Oasis Cancun - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Grand Oasis Cancun - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at The Grand Oasis Cancun - All Inclusive? > Yes, the property is all-inclusive. Activities include soccer, tennis, aerobics classes, and more. ### Where is The Grand Oasis Cancun - All Inclusive located? > Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of San Miguelito and Iberostar Cancun Golf Course. Delfines Beach and La Isla Shopping Mall are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Grand Oasis Cancun - All Inclusive Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 399 8 - Good 263 6 - Okay 344 4 - Poor 265 2 - Terrible 426 ### 6.4/10 Cleanliness ### 6.2/10 Staff & service ### 6.4/10 Amenities ### 6.2/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Christopher Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel. Amenities and entertainment were great! ##### Christopher Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### John Nov 15, 2025 Liked: Cleanliness, property conditions & facilities Fantastic stay. Thank you Oasis ##### John Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sonya Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities We did a girls trip for my birthday and our room, service, staff, food was amazing!!! ##### Sonya Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Valerie Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good facilities, many restaurants and mostly very good, very accommodating even letting us stay past checkout until our flight ##### Valerie Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Gustavo Flores Nov 16, 2025 Liked: Staff & service The hotel condition could be better . The food is regular . ##### Gustavo Flores Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Victor Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great! ![](https://a.travel-assets.com/ugc/hotel-reviews/c668f6df-2727-47b4-ac5b-88517d5dc80b-1763207108217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Victor Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Ivie Ann Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and we the staff was very helpful. ##### Ivie Ann Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Lilia Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and very nice. Sorry comfortable bed. The staff is very friendly and helpful. Great customer service. ##### Lilia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sonya Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We went to celebrate my son’s birthday and we just had an amazing time. The service is always on point and excellent. Food was amazing, entertainment is everywhere. Such a wonderful vacation, yet again.!!! ##### Sonya Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Johan Nov 16, 2025 👍 ##### Johan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis E Rosales Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the place ##### Luis E Rosales Stayed 7 nights in Aug 2025 ### 8/10 Good #### Phoolmati sukhdeo Oct 15, 2025 Liked: Staff & service, amenities, property conditions & facilities The food needs more spices overall everything's is good. ##### Phoolmati sukhdeo Stayed 7 nights in Oct 2025 ### 8/10 Good #### Margarita Nov 13, 2025 Liked: Cleanliness, staff & service, amenities nice view. The information of how to get to the rooms were no clear, we got lost. They didn't offer to help us. Specially with children it is hard to find the rooms. The rest it was very good. Specially the food it was great. Very nice hotel. ##### Margarita Stayed 7 nights in Nov 2025 ### 2/10 Terrible #### Kelley Nov 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We left before our trip was over and moved resorts. Completely cold shower. Called maintenance-no better. Food, room and Bed bad. Ocean view beautiful!! ![](https://a.travel-assets.com/ugc/hotel-reviews/9864503d-b988-4b94-8843-15573be28591-1763257114949.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kelley Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Roland Incente Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Roland Incente Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### RAHUL Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good for Latino parties, but food options are limited. Over all good and nice resort. ##### RAHUL Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jhozanne Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s our second time staying at this hotel. But this we upgrade to Pyramid. We love the space and more exclusive restaurant options. ![](https://a.travel-assets.com/ugc/hotel-reviews/7c6a9eb0-56f3-41b5-a0c3-56fe0375ec50-1760300142826.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jhozanne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### sergio Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### sergio Stayed 5 nights in Sep 2025 ### 8/10 Good #### Maggi Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The standard rooms are a bit outdated. Other than that, the property was beautiful. The service was fantastic. We loved our vacation. ![](https://a.travel-assets.com/ugc/hotel-reviews/09a039ee-3a08-494d-a3f7-758cfd78a3ad-1759883303191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/56aa7f4a-361b-43df-b385-baa170993239-1759883302879.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8017eb24-e2f8-4c07-9de0-ec570ffff1d4-1759883302679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3801c5e-5f96-4b0b-be4b-ae4441e8efe8-1759883303089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maggi Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Federico Jul 19, 2025 Liked: Cleanliness, property conditions & facilities Good place to stay with family ##### Federico Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Francisca Carrillo Nov 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very rude and food was terrible. Mini fridges in all rooms do not work and elevator works half the time. If you want decent food you have to pay an extra 600$ for a black wristband. We will not be coming back. ##### Francisca Carrillo Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Mohammad Hassan Nov 16, 2025 Liked: Cleanliness Room was in good condition but services were not delivered persistently. The hotel is too noisy and the facilities are not matching with the number of guests. ##### Mohammad Hassan Stayed 4 nights in Nov 2025 ### 8/10 Good #### JOSEPH Nov 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only item I did not like if you had a blue band you were restricted from certain restaurants, the black band was not offered. ##### JOSEPH Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Evelyn A Aug 24, 2025 Liked: Cleanliness, property conditions & facilities Big and a lot to visited inside ##### Evelyn A Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sergio Sep 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities it was great for bieng our first time enjoy every moment than you ##### Sergio Stayed 7 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - 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