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Grand Oasis Cancun All Inclusive

Photo gallery for Grand Oasis Cancun All Inclusive

Front of property
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Outdoor pool

Overview of Grand Oasis Cancun All Inclusive

Grand Oasis Cancun All Inclusive

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationMaya Museum of Cancun8 min walk
  • Popular LocationIberostar Cancun Golf Course9 min walk
  • Popular LocationAquaworld11 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

About this area

Cancun

Located on the beach, Grand Oasis Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. The area's natural beauty can be seen at West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park, while Tequila Museum and Cinemex La Isla Cancun are cultural highlights. Ventura Park Cancun and Xoximilco are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the property's location for the nightlife.
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Map

What's nearby

  • Oasis Arena - 1 min walk
  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 9 min walk
  • Aquaworld - 11 min walk
  • Ballenas Beach - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • Restaurante Benazuza - 2 min walk
  • Xkat-ik - 6 min walk
  • Da Vinci - 9 min walk
  • Mole - 15 min walk
  • Bana - 15 min walk

About this property

Grand Oasis Cancun All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Consider a stay at Grand Oasis Cancun All Inclusive and take advantage of a casino, a swim-up bar, and a beach bar. With a white sand beach, beach massages, and beach towels, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a facial, or a body wrap at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Italian cuisine and garden views. Yoga classes and Pilates classes are offered at the gym; other things to do include beach volleyball. In addition to a poolside bar and shopping on site, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool with a swim-up bar
  • Free self parking
  • An outdoor tennis court, an area shuttle, and an area shuttle
  • Games, a 24-hour front desk, and concierge services
  • Guest reviews give good marks for the proximity to shopping
Room features
All 1117 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and minibars. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Coffee/tea makers, housekeeping, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge) up to 16.5 km

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Dos Lunas
  • Tun Kul Food Hall
  • Bahia Steak House
  • La Placita Fast Food
  • Hacienda Sarape

Things to do

  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (19063 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 casino gaming tables
  • 6 casino slot machines
  • Beach towels
  • Casino (538 square feet of space)
  • Casino VIP room
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • Sanitation services: USD 3.45 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

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Frequently asked questions

Does Grand Oasis Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Oasis Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Oasis Cancun All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Cancun All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Cancun All Inclusive?

Yes, the property is all-inclusive. Activities include soccer, tennis, aerobics classes, and more.

Where is Grand Oasis Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of San Miguelito, Delfines Beach, and La Isla Shopping Mall. Hotel Zone Beaches and Iberostar Cancun Golf Course are also within 10 minutes.

Can I cancel my reservation for free at Grand Oasis Cancun All Inclusive and receive a full refund?

Yes, Grand Oasis Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oasis Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Grand Oasis Cancun All Inclusive Reviews

Grand Oasis Cancun All Inclusive Reviews

Reviews

5.6
Rating 10 - Excellent. 239 out of 1223 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 195 out of 1223 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 204 out of 1223 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 200 out of 1223 reviews" "
" "4 - Poor 16%
Rating 2 - Terrible. 385 out of 1223 reviews" "
" "2 - Terrible 31%

6.4/10

Cleanliness

5.9/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The food/drinks on this property are mediocre to bad. It's also difficult to determine which restaurants you're allowed to eat at based on wristband color. Drinks were pretty bland or just made wrong for the style and quality varies significantly between each bar.
Stayed 4 nights in Jan 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at this resort are amazing,friendly,helpful,we celebrated our 33rd anniversary here it’s absolutely beautiful here they went above and beyond to make our anniversary special, we got free massages. The food is another story it was very bland we ate at the food hall a lot. the steak house was ok but nothing special for example we ordered corn and baked potato as our sides we got half of a potato and about 2 inches of a corn cob but the steak was like 12 ounces wish it was less meat and more sides. The Italian dinner was outstanding make sure you get a black wristband not a blue one I stood in line for a coffee just to be told I was in the wrong coffee shop and had to go to the other side of the resort. The casino was kinda odd because of the pesos/dollar I put a hundred dollars on my card they immediately took $17.00 of it for taxes and fees. The slot machines were confusing like I’d win say 465 but because of the exchange it was like 33 I gave up trying to figure it out and just played roulette. The shows in the atrium were wonderful I really enjoyed them we had live music most nights. The staff were wonderful helping us figure out where to go into the city and how to use the buses hammocks are everywhere. The pools go on forever they have beds outside you can rent and just lounge on the beach all day. Ill definitely be back to this resort.
Stayed 8 nights in Jan 2023

6/10 Okay

Merissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food & drinks were good, beds & pillows were terrible, bar staff amazing, if you’re looking for a nice restaurant or “nicer” amenities- probably not the resort for you; but for the money it was good!

10/10 Excellent

ADRIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Oasis Cancun. Will return next year.

2/10 Terrible

Garcia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The cusmer service was horrible, my room was full of water my son had a accident other room was broken twice the bed, we need to asking for towels for shower, for the pool as well, they said we don't have it . I payed the service that l never . Also l did a complaint with expedia because they said that is expedia problem because l made the reservation with your company.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time on this hotel! It has everything it can be perfect for families or just adults

2/10 Terrible

Ariana

Travelled with family
Disliked: Staff & service
It’s a beautiful location the pool the beach it’s great it’s a big facility but the staff gave really bad service. It seem like they didn’t care. I don’t recommend this place

6/10 Okay

AMPARO L

Disliked: Cleanliness
Big pool but food was not great disappointed

8/10 Good

Jeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no frozen drinks. We had to wait in line for the breakfast buffet every day.
Stayed 5 nights in Dec 2022