[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Colonial San Carlos Cancún Centro Hotel in Cancun with a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/a96a10ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/f2d3b656.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Balcony view](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/ebbdafa8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/ba59f042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/b82c1c5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Ultramar Ferry Puerto Juárez, Hotel Colonial San Carlos Cancún Centro provides everything you need. Stay connected with free WiFi in public areas. 7.0 Good ## Popular amenities - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=110009274&PinnedHotelID=110009274&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Basic Single Room, Non Smoking, Private Bathroom](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/3f7da069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, Non Smoking, Private Bathroom ### Highlights LCD TV Separate bedroom Private bathroom Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Double Bed ![Economy Room](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/c882b07a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/0fbfea21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 3 - 1 Large Twin Bed and 2 Double Beds ![Family Suite](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/df3a2cad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - 1 bedroom - City view - Sleeps 4 - 4 Double Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/de996b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ![Comfort Double Room](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/0404cfff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.0 Very good 1 review ### Highlights LCD TV Separate bedroom Private bathroom Daily housekeeping - Sleeps 2 - 2 Double Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/111000000/110010000/110009300/110009274/de996b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights LCD TV Separate bedroom Private bathroom Daily housekeeping - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,330 reviews CA $136 CA $171 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b1213ca2-b81d-4c97-9492-a23d3b7f2b97&top_cur=CAD) Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Colonial-San-Carlos.h110009274.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Colonial-San-Carlos.h110009274.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16739%2C-86.82713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A-DoPKuc6sTo8ATyzWaRyGSJR60=) Cedro, Cancun, QROO, 77500 #### What's nearby - Las Palapas Park - 8 min walk - 0.7 km - Plaza 28 - 16 min walk - 1.4 km - Plaza Las Americas - 3 min drive - 2.5 km - Puerto Cancun Marina Town Center - 4 min drive - 2.5 km - Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km #### Getting around - Cancun Intl. Airport (CUN) - 28 min drive #### Restaurants - ‪Subway - ‬6 min walk - ‪McDonald's - ‬7 min walk - ‪El Paisano Del 23 - ‬1 min walk - ‪Church's Chicken - ‬5 min walk - ‪KFC - ‬6 min walk ## About this property ### Hotel Colonial San Carlos Cancún Centro Hotel near Ultramar Ferry Puerto Juárez Located close to Cancun Mall, Hotel Colonial San Carlos Cancún Centro has plenty to offer. Stay connected with free WiFi in public areas. Other perks include: - A 24-hour front desk and smoke-free premises Other conveniences in all rooms include: - Bathrooms with showers and shampoo - 18-inch LCD TVs with cable channels ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/13700/13655/752f0c8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Solaris Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.8 Good 1,468 reviews CA $310 CA $381 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/658ef0e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Cancun Downtown Cancun - Pool - Free WiFi - Air conditioning - Housekeeping 7.4 Good 576 reviews CA $40 CA $54 total includes taxes & fees Oct 23 - 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Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9990000/9984600/9984563/6372e9e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardin Cancun Downtown Cancun - Parking included - Free WiFi - Air conditioning - Laundry 7.6 Good 441 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=9984563&PinnedHotelID=9984563&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 18-inch LCD TV with cable channels ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Colonial San Carlos Colonial Carlos Cancun Centro Hotel Colonial San Carlos Cancún Centro Hotel Hotel Colonial San Carlos Cancún Centro Cancun Hotel Colonial San Carlos Cancún Centro Hotel Cancun ## Frequently asked questions ### Is Hotel Colonial San Carlos Cancún Centro pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Colonial San Carlos Cancún Centro? > This hotel doesn't offer parking. ### What time is check-in at Hotel Colonial San Carlos Cancún Centro? > Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available. ### What time is check-out at Hotel Colonial San Carlos Cancún Centro? > Check-out is at noon. ### Where is Hotel Colonial San Carlos Cancún Centro located? > Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Las Palapas Park, and Séptimo Día Adventist Church. Benito Juarez Municipal Building and Mercado 28 are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Colonial San Carlos Cancún Centro Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 17 6 - Okay 20 4 - Poor 10 2 - Terrible 18 ### 6.4/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ### 10/10 Excellent #### Abel Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was just what I needed for my weekend getaway! ##### Abel Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Michael Feb 15, 2025 Nice location ##### Michael Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Angel Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is awsome, great service, great enviroment ##### Angel Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Juan Carlos Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Good place noche people I recomended if you aré looking for hotel cheaper AND nice ##### Juan Carlos Stayed 3 nights in Dec 2024 ### 8/10 Good #### Gregory landon Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historical hotel. Inexpensive great market 100 yards away ##### Gregory landon Stayed 7 nights in Jan 2025 ### 8/10 Good #### Gregory Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good staff ##### Gregory Stayed 1 night in Mar 2025 ### 8/10 Good #### Jennifer Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is very nice and always helpful. If you stay in the city please be nice to the people who live there. ##### Jennifer Stayed 6 nights in Mar 2025 ### 4/10 Poor #### Mark Feb 12, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Close to market and easy access ##### Mark Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Siegfried Feb 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only 2 Blocks from ADO bus station, the hotel is in a quiet zone, near a food market. The staff is very friendly and helpful, the rooms are clean, with air conditioning. Very recommendable! ##### Siegfried Stayed 1 night in Feb 2025 ### 8/10 Good #### Dwayne Feb 28, 2025 Liked: Staff & service Hotel was at best average. Could use some upgrades, but it’s close to most things, economical and nice benefit with coffee and fruit in the morning. ##### Dwayne Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Laurence Jan 23, 2025 Disliked: Cleanliness, property conditions & facilities Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip ##### Laurence Stayed 9 nights in Jan 2025 ### 10/10 Excellent #### Tadeo Yahir Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo ##### Tadeo Yahir Stayed 1 night in Dec 2024 ### 8/10 Good #### Gregory Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All they need is a pool. Good people here ##### Gregory Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Newton Massao Jan 23, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very old hotel. Good price. ##### Newton Massao Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Bruce Mar 4, 2025 Disliked: Amenities for the price can't really complain ##### Bruce Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Andrew Dec 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities Don’t expect any thing like the Ritz's but I tell you what… alright for the money ##### Andrew Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Jose Dec 19, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible chip hotel ##### Jose Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Edgar Dec 2, 2024 Liked: Property conditions & facilities La lacation. ##### Edgar Stayed 1 night in Nov 2024 ### 6/10 Okay #### Marisela Dec 27, 2024 Liked: Staff & service I liked that it was safe, but didn't like that it was too many stairs and no elevator. ##### Marisela Stayed 1 night in Dec 2024 ### 10/10 Excellent #### David Dec 6, 2024 Liked: Staff & service So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas. ##### David Stayed 1 night in Dec 2024 ### 6/10 Okay #### Arturo Apr 12, 2025 Disliked: Property conditions & facilities The bathroom had a sewage smell I asked to be moved to different rooms. Negative answer ,the smell was all over the room ##### Arturo Stayed 8 nights in Apr 2025 ### 8/10 Good #### Rainer Jan 22, 2025 Disliked: Property conditions & facilities Last floor is difficult to climb ##### Rainer Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### FRANCISCO DAVID GALLEGOS Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### FRANCISCO DAVID GALLEGOS Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Roberto Feb 20, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty, in a bad zone. ##### Roberto Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### steven Feb 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Smell of septic in the room. 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