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Paradisus Cancún – All Inclusive

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Front of property
The Reserve Suite Lagoon View | Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast and lunch served, international cuisine
The Reserve Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Overview of Paradisus Cancún – All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Cancún – All Inclusive

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationAquaworld5 min walk
  • Popular LocationOasis Arena14 min walk
  • Popular LocationMaya Museum of Cancun19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Located on the beach, Paradisus Cancún – All Inclusive is in Zona Hotelera, a neighborhood in Cancun. El Rey Ruins and Iglesia de Nuestra Senora del Carmen are notable landmarks, and travelers looking to shop may want to visit Luxury Avenue Shopping Mall and La Isla Shopping Mall. Traveling with kids? Don't miss Ventura Park Cancun. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Aquaworld - 5 min walk
  • Oasis Arena - 14 min walk
  • Maya Museum of Cancun - 19 min walk
  • Museo Maya Trailhead - 19 min walk
  • Luxury Avenue Shopping Mall - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive


  • Chambao - 8 min walk
  • Tatish Restaurant - 11 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Fred's House - 9 min walk
  • McDonald's - 6 min walk

About this property

Paradisus Cancún – All Inclusive

4.5-star luxury property located in Zona Hotelera
Located close to Museo Maya Trailhead and Luxury Avenue Shopping Mall, Paradisus Cancún – All Inclusive provides a free breakfast buffet, 9 holes of golf, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, a beach bar, and beach umbrellas. Indulge in a body scrub, a Thai massage, and aromatherapy at YHI Spa, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and garden views. Yoga classes and aerobics classes are offered at the health club; other things to do include volleyball. In addition to a poolside bar and concerts and live shows, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Tennis courts, an area shuttle, and express check-out
  • A reception hall, books, and an elevator
  • Guest reviews give good marks for the family-friendly amenities, overall value, and helpful staff
Room features
All 657 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LCD TVs with cable channels
  • Wardrobes/closets, childcare services, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities


Water fitness


Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 6 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Santé

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli


  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room


  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Roll-in shower (select rooms)


  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products
  • Reception hall
  • Smoke-free property

Room amenities


  • Blackout drapes
  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • 50-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar


  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties



Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18


Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on Apr 19, 2023 start from CA $580.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall, and El Rey Ruins. La Isla Shopping Mall and Ventura Park Cancun are also within 9 mi (15 km).



Very good

Rating 10 - Excellent. 1096 out of 1978 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 390 out of 1978 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 219 out of 1978 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 121 out of 1978 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 152 out of 1978 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service
Great cabana area by the pool. Food is AWFUL. Horrible. The Italian restaurant was ok. Room service was inedible. Our concierge was ok. Didn’t give us a lot of ideas on things to do. None of the buildings are air conditioned except for tower 5. The rooms are air conditioned. For as much as we spent, I just expected so much more. The coffee in the morning is nice. Beach is beautiful but very windy and lots of sea weed. We went to Playa Del Carmen for the day and that was great. Make sure you have EVERYTHING you need. I had to buy a 10 pack of tampons and a bottle of sunscreen. It was $55 USD!!!!!!!!! Just not impressed.
Stayed 5 nights in Mar 2023

8/10 Good


Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t like the fact that reservations for facility amenities were hard to make Wi-Fi was subpar the food left something to be desired I’m not sure when the pyramids were built but the one that I stayed and had considerable leaks. outside of that. The staff was very friendly helpful. Pool areas were nice
Stayed 3 nights in Mar 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, incredible service, constant entertainment!
Stayed 5 nights in Mar 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities
Had an amazing stay. The staff treated you like family. Would highly reccomend this property if you are considering vacationing in the Cancun area.
Stayed 4 nights in Mar 2023

6/10 Okay


Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms with lagoon views are not renovated. Very old, and even the chairs and couches had stains. The frame of the bed was a horror movie. Staff in general were great. The Food needs improvements, it was disappointing. The beach was the best thing about the hotel. Loved the beach.
Stayed 7 nights in Mar 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Mar 2023

4/10 Poor


Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our stay in Paradisus Cancun was very disappointing. The rooms were very outdated. The beds are so old, the bathroom completely destroyed. I took pictures of the bathroom and also the ceiling was painted over a huge leak. Another complain is that we did not have any shade by the 2 pools that the resort has. According to the concierge some type of strong wind blew them away like 3 days before our stay. But they should have either backups or they should’ve purchased new ones immediately as everyone had sunburn from the exposure. The good thing about the resort is the way all the employees attend to your needs. Very helpful and the waiters and bartenders amazing. Would I go back to paradisus absolutely not. This is totally our opinion and we have proof of all mentioned above.
Stayed 5 nights in Mar 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time our family stayed in this hotel. Excellent experience! We are very impressed by the friendly staff, particularly Ms. Veronica, who helped us throughout our stay in the hotel. We'll go back again!
Stayed 5 nights in Mar 2023

2/10 Terrible

Isimeme J