City Plus Cancun Aeropuerto Riviera

Photo gallery for City Plus Cancun Aeropuerto Riviera

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of City Plus Cancun Aeropuerto Riviera

City Plus Cancun Aeropuerto Riviera

3.5 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506

Explore the area

  • Popular LocationVentura Park Cancun9 min drive
  • Popular LocationCancun Country Club12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
  • Popular LocationPetempich Bay58 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, City Plus Cancun Aeropuerto Riviera is in an area with good airport proximity. Puerto Morelos Town Square is a notable landmark and some of the area's popular attractions include Ventura Park Cancun and Aquaworld. Xoximilco and Costa Occidental de Isla Mujeres National Park are also worth visiting.

What's nearby

  • Ventura Park Cancun - 9 min drive
  • Cancun Country Club - 12 min drive
  • Delfines Beach - 15 min drive
  • El Rey Ruins - 17 min drive
  • Petempich Bay - 58 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Starbucks - 5 min drive
  • Los Caporales - 5 min drive
  • Los De Pescado - 6 min drive
  • Bugambilias - 7 min drive
  • Momo - 7 min drive

About this property

City Plus Cancun Aeropuerto Riviera

3.5-star hotel with free breakfast and free airport shuttle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
City Plus Cancun Aeropuerto Riviera offers 120 accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

City Express Plus Cancún Aeropuerto Riviera Hotel Cancun
City Express Plus Cancún Aeropuerto Riviera Hotel
City Express Plus Cancún Aeropuerto Riviera Cancun
City Express Cancún Aeropuert
City Plus Cancun Aeropuerto Riviera Hotel
City Plus Cancun Aeropuerto Riviera Cancun
City Express Plus Cancún Aeropuerto Riviera
City Express Plus Cancun Aeropuerto Riviera
City Plus Cancun Aeropuerto Riviera Hotel Cancun

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 427 out of 1148 reviews
5 - Excellent 37%
Rating 4 - Good. 306 out of 1148 reviews
4 - Good 27%
Rating 3 - Okay. 174 out of 1148 reviews
3 - Okay 15%
Rating 2 - Poor. 114 out of 1148 reviews
2 - Poor 10%
Rating 1 - Terrible. 127 out of 1148 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities
Upon arrival the room smelled like a toilet pipe had burst. There was a bad odour coming from the toilet which lingered the whole time. Apart from that the room and outdoor pool was lovely. The tv however didn’t work.
Stayed 1 night in Jul 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and not clean
Stayed 9 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It is in the middle of no-where so food options are terrible. We changed rooms as the first one was dirty; floors and worse, the sheets!
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport and always very nice and friendly service.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was clean the staff was ok but the property had lots of bushes around it but I love the fact that it’s 8mins away from the airport
Stayed 2 nights in Jul 2022