Krystal Urban Cancun & Beach Club

3.5 star property
3.5-star Cancun hotel in Downtown Cancun with private beach
VIP Access

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Krystal Urban Cancun & Beach Club

Photo gallery for Krystal Urban Cancun & Beach Club

Front of property - evening/night
City view
Restaurant
Business centre
Altitude Room (Free Beach Club Access) | Bathroom

Overview of Krystal Urban Cancun & Beach Club

7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

Explore the area

  • Popular LocationPlaza Las Americas5 min walk
  • Popular LocationDubai Palace Casino16 min walk
  • Popular LocationLas Palapas Park2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Standard Room, 2 Double Beds (Free Beach Club Access)

  • 431 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Free Beach Club Access)

  • 431 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Altitude Room (Free Beach Club Access)

  • 420 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom (Free Beach Club Access)

  • 1076 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Krazy Non Refundable (Free Beach Club Access)

  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About this area

Cancun

Krystal Urban Cancun & Beach Club is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district and near a private beach. The area's natural beauty can be seen at Norte Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, while Xbalamqué Theater and Teatro de Cancún are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

What's nearby

  • Plaza Las Americas - 5 min walk
  • Dubai Palace Casino - 16 min walk
  • Plaza 28 - 2 min drive
  • Benito Juarez Municipal Building - 2 min drive
  • Las Palapas Park - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • Healthysh Kioskito - 3 min walk
  • Tuch Cantina Yucateca - 2 min walk
  • Pastravali - 4 min walk
  • The Wings Planet - 2 min walk
  • Sushi San - 3 min walk

About this property

Krystal Urban Cancun & Beach Club

3.5-star hotel located in Downtown Cancun
Consider a stay at Krystal Urban Cancun & Beach Club and take advantage of a poolside bar, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Restaurante Aquamarina, the onsite restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a 24-hour front desk, and concierge services
  • 9 meeting rooms, smoke-free premises, and a front-desk safe
Room features
All 246 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 2100 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Secured, uncovered self parking on site (MXN 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 330 for adults and MXN 165 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby y Sushi Bar
  • Restaurante Aquamarina

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly cleaning products available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

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