Krystal Urban Cancun Centro is located in Downtown Cancun, a neighborhood in Cancun, and is in a shopping district and near a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.
Consider a stay at Krystal Urban Cancun Centro and take advantage of a poolside bar, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Restaurante Aquamarina, the onsite restaurant. Guests can also expect to find a gym and a business center.
Additional perks include:
An outdoor pool with sun loungers and pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and 9 meeting rooms
Luggage storage, a 24-hour front desk, and an elevator
Smoke-free premises
Guest reviews say great things about the location
Room features
All 246 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
Bathrooms with showers and free toiletries
32-inch flat-screen TVs with cable channels
Balconies or patios, ceiling fans, and daily housekeeping
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 2100 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Parking and transportation
Self parking on site (MXN 30 per day)
Wheelchair-accessible parking available
Free beach shuttle
Food and drink
Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 299 for adults and MXN 150 for children
1 restaurant
1 poolside bar and 1 bar
Room service available
Restaurants on site
Restaurante Aquamarina
Lobby y Sushi Bar
Things to do
Fitness center
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Elevator
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Business services
Business center
Meeting rooms - 9
Outdoors
Pool sun loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 72.62 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: MXN 299 for adults and MXN 150 for children (approximately)
Self parking fee: MXN 30 per day
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Hotel
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun Centro Hotel Cancun
Frequently asked questions
Does Krystal Urban Cancun Centro have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Krystal Urban Cancun Centro?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Krystal Urban Cancun Centro on Mar 6, 2023 start from CA $91.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Krystal Urban Cancun Centro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Krystal Urban Cancun Centro?
Self parking is available for MXN 30 per day.
What time is check-in at Krystal Urban Cancun Centro?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Krystal Urban Cancun Centro?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Krystal Urban Cancun Centro located?
Located in Downtown Cancun, this hotel is within a 5-minute walk of Cancun Bullfight ring and Plaza Las Americas. Amerimed Hospital and Royal Yak Casino and Sports Book are also within 15 minutes.
Can I cancel my reservation for free at Krystal Urban Cancun Centro and receive a full refund?
Yes, Krystal Urban Cancun Centro offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Urban Cancun Centro cancellation policy on our site for more details about any exclusions or requirements.
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My friends and I had a great time at Krystal Urban Cancun Central!! Staff was very helpful and nice. The breakfast was good with direct access to the pool a great view!! Area was always lively with local clubs and bars. Easy access to food and Walmart where you can convert USD to MXN.
Autumn
8/10 Good
jiahong
Travelled with family
Jan 13, 2023
Liked: Staff & service, amenities
Nice place to stay in Cancun, friendly staff and helpful. But music from the bar last to 3~4 am, if you enjoy it, it’s a great place.
If you don't want to pay premium to stay in hotel zone where resorts are then this hotel would be good enough. This hotel is located in downtown about 10 minutes drive to hotel zone's fun. They have daily breakfast buffet for reasonable $ with so many food variety or you can walk to a nearby restaurants for food. Friendly and helpful staff.