Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
Explore the area
Aquaworld9 min walk
Oasis Arena19 min walk
Kukulcan Plaza Shopping Mall20 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)18 min drive
Room options
About this area
Cancun
Located on the beach, JW Marriott Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. Tequila Museum and Xbalamqué Theater are cultural highlights, and some of the area's attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at Oasis Arena. Spend some time exploring the area's activities, including golfing.
At JW Marriott Cancun Resort & Spa, you can look forward to a roundtrip airport shuttle, a swim-up bar, and a poolside bar. With a beachfront location, this resort is the perfect place to soak up some sun. Indulge in a facial, a massage, and Ayurvedic treatments at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants. Aerobics classes and yoga classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a rooftop terrace, a shopping mall on site, and a coffee shop/cafe. Free wired Internet is available to all guests, along with a garden and a playground.
Additional perks include:
3 outdoor pools and an indoor pool, with a swim-up bar
Free self parking and valet parking
Buffet breakfast (surcharge), an outdoor tennis court, and express check-out
Tour/ticket assistance, multilingual staff, and meeting rooms
Guest reviews speak highly of the beach locale
Room features
All 448 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
Childcare services, free infant beds, and free extra beds
Recycling and LED light bulbs
Free toiletries and hair dryers
LED TVs with premium channels
Wardrobes/closets, balconies, and coffee/tea makers
Awards and affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free wired internet
Parking and transportation
Free self parking on site
Free valet parking on site
24-hour roundtrip airport shuttle (surcharge)
Food and drink
Breakfast available for a fee: USD 28 per person
8 restaurants and 1 coffee shop/cafe
4 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Restaurants on site
Sedona Grill
Things to do
24-hour fitness center
3 outdoor pools
Aerobics classes
Children's pool
Full-service spa
Indoor pool
Outdoor tennis court
Pilates classes
Playground
Sauna
Shopping mall
Shopping
Spa tub
Steam room
Tennis
Yoga classes
Family friendly
3 outdoor pools
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
In-room child care (surcharge)
Laundry facilities
Playground
Supervised childcare (surcharge)
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
Beachfront location
Garden
Rooftop terrace
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Spa tub
Steam room
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Resort fee: USD 41.65 per accommodation, per night
The resort fee includes:
Fitness/yoga classes
Sporting facilities or equipment
Internet access
Additional inclusions
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: USD 28 per person (approximately)
Airport shuttle fee: USD 18.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa
Jw Marriott Cancun & Cancun
JW Marriott Cancun Resort & Spa Resort
JW Marriott Cancun Resort & Spa Cancun
JW Marriott Cancun Resort & Spa Resort Cancun
Frequently asked questions
Does JW Marriott Cancun Resort & Spa have a pool?
Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.
How much does it cost to stay at JW Marriott Cancun Resort & Spa?
As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Mar 11, 2023 start from CA $567.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JW Marriott Cancun Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Cancun Resort & Spa?
Self parking and valet parking are free at this property.
What time is check-in at JW Marriott Cancun Resort & Spa?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at JW Marriott Cancun Resort & Spa?
Check-out is at noon.
Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 18.00 per person applies.
Where is JW Marriott Cancun Resort & Spa located?
Nestled on the beach, this Zona Hotelera resort is within 3 mi (5 km) of Hotel Zone Beaches, La Isla Shopping Mall, and Delfines Beach. Ballenas Beach and Aquaworld are also within 10 minutes.
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We left after 4 hours. Huge party started at 1030 pm it was so loud continued .. we left at 100 am to sleep at the airport instead. We were offered an apology for a $300 night room. Very dissapointed