Title: JW Marriott Cancun Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=582720&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Cancun Resort & Spa Travelers can unwind by one of four pools, rejuvenate with spa treatments featuring Ayurvedic options, and savor local flavors at four distinct restaurants ## Photo gallery for JW Marriott Cancun Resort & Spa ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6e00febf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7007fd4a-95a7-46ab-849e-e87d7b59f0cf-thumbnail.jpg?impolicy=resizecrop&rw=1366) ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6d82b4fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/210c58ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, 3 outdoor pools - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/d5927f07.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a tranquil retreat with three outdoor pools, one indoor pool, a swim-up bar, spa treatments, four restaurants, and yoga and Pilates classes at the 24-hour fitness center. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 23 of 23 rooms ### View all photos for Luxury Suite, 1 King Bed with Sofa bed (Balcony) ![Luxury Suite, 1 King Bed with Sofa bed (Balcony)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/c53d1944.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed with Sofa bed (Balcony) 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Separate bedroom Sofa bed - twin - 785 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom, Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2eb05c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Separate bedroom Sofa bed - twin - 957 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Grand Suite, 1 Bedroom, Oceanfront ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/a67281d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 Bedroom, Oceanfront 9.0 Wonderful 2 reviews ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Separate bedroom - 1345 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Double Bed ### View all photos for Club Suite, 1 Bedroom, Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2eb05c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Separate bedroom Sofa bed - twin - 957 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Double Bed ### View all photos for Club Suite, 1 Bedroom ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/a67281d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Separate bedroom - 1344 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 1 Double Bed ### View all photos for Presidential Suite, 1 Double Bed ![Presidential Suite, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/bcf6c4cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Double Bed ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV - 2947 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Balcony) 9.2 Wonderful 72 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed - twin Blackout drapes/curtains - 459 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Ocean View (Balcony) 9.2 Wonderful 11 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed - twin Blackout drapes/curtains - 467 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 Double Bed, Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed - twin Blackout drapes/curtains - 467 sq ft - Ocean view - Sleeps 4 - 1 Double Bed ### View all photos for Club 91 King Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6ece0b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 King Room - Sleeps 3 ### View all photos for Club 91 Two Double Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/39361e4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 Two Double Room - Sleeps 4 ### View all photos for Deluxe King Room with Ocean View and Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/7ea3d926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room with Ocean View and Balcony - Sleeps 3 ### View all photos for Deluxe Two Double Room with Ocean View and Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/d5a8ad06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Double Room with Ocean View and Balcony - Sleeps 4 ### View all photos for JW Luxury Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/7d83d878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JW Luxury Suite - Sleeps 4 ### View all photos for Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/109314a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony - Sleeps 4 ### View all photos for Grand Ocean Front Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/8fc71b57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Ocean Front Suite - Sleeps 4 ### View all photos for Premium King Room with Ocean View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2360cba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Room with Ocean View - Sleeps 3 ### View all photos for Premium Two Double Room with Ocean View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/792e7b6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Double Room with Ocean View - Sleeps 4 ### View all photos for Club Presidential Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6e020236.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Presidential Suite - Sleeps 2 ### View all photos for Premium Room, 1 King Bed, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View (Balcony) 9.2 Wonderful 9 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed - twin Blackout drapes/curtains - 467 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Balcony) 9.0 Wonderful 111 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed - twin Blackout drapes/curtains - 467 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Club Suite, 1 Bedroom, Balcony ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/109314a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Balcony - Sleeps 2 ### View all photos for Deluxe Room, 1 King Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed - twin Blackout drapes/curtains - 467 sq ft - Ocean view - Sleeps 3 - 1 King Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6210000/6209300/6209261/780554c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Cancun Zona Hotelera - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 261 reviews CA $170 CA $217 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Cancun-Hotels-Aloft-Cancun.h6209261.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7ef72c49-0ed4-4e05-bc68-17b660432cfc&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,003 reviews CA $321 CA $395 total includes taxes & fees Jan 31 - 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Pool - Breakfast included - All-inclusive - Spa 7.4 Good 607 reviews CA $421 CA $516 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Cancun-Hotels-Grand-Sens-Cancun-By-Oasis-AI.h37983695.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7ef72c49-0ed4-4e05-bc68-17b660432cfc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-JW-Marriott-Cancun-Resort-Spa.h582720.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-JW-Marriott-Cancun-Resort-Spa.h582720.Hotel-Information) ## About the area Located on the beach, JW Marriott Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) [View more Resorts in Cancun](https://www.expedia.ca/Cancun-Resort-Hotels.d179995-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08825%2C-86.77070&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FTYTuFzpz_Ixk6GU9opd6tgISnI=) Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - Ballenas Beach \- 5 min walk \- 0.4 km - Aquaworld \- 9 min walk \- 0.8 km - Oasis Arena \- 16 min walk \- 1.4 km - Kukulcan Plaza Shopping Mall \- 19 min walk \- 1.7 km - Hotel Zone Beaches \- 3 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) - 19 min drive ### Restaurants - ‪Nebbiolo - ‬6 min walk - ‪Club 91 Lounge - ‬1 min walk - ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk - ‪The Great Room - ‬4 min walk - ‪Delphina - ‬4 min walk ## About this property ### JW Marriott Cancun Resort & Spa Luxury resort near Iberostar Cancun Golf Course You can look forward to a swim-up bar, a poolside bar, and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a facial, a body wrap, and Ayurvedic treatments at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Pilates classes and fitness classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping mall on site, a coffee shop/cafe, and a garden. A hair salon, dry cleaning/laundry services, and car rentals on site are available to all guests. Additional perks include: - 3 outdoor pools and an indoor pool, along with a swim-up bar - Free self parking and valet parking - Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and wedding services - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 447 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like safes and bathrobes. Other conveniences in all rooms include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Free toiletries and hair dryers - LED TVs with premium channels - Wardrobes/closets, balconies, and coffee/tea makers ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/26000/25978/24afb577.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Cancún Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 739 reviews CA $456 CA $640 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=25978&PinnedHotelID=25978&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/20000/13000/12937/0ac46ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - 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Available in all rooms: Internet access ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person - 3 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining ### Restaurants on site - Bravio ### Things to do - 24-hour gym - 3 outdoor pools - Children's pool - Fitness classes - Full-service spa - Hot tub - Indoor pool - Outdoor tennis court - Pilates classes - Sauna - Shopping mall - Steam room - Yoga classes ### Family friendly - 3 outdoor pools - Children's pool - Free rollaway/extra bed - In-room crib - In-room sofa bed - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - On the beach - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - In-room massages - Manicures/pedicures - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (39 inch wide door) - Grab bar near toilet (31 inches high) - Hand-held showerhead - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Stair-free path to entrance - Transfer shower - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 14 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed - Twin sofa bed ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels - Pay movies ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness/yoga classes - Internet access - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 40 per person - Airport shuttle fee: USD 22.00 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun JW Cancun Marriott JW Cancun Marriott Resort JW Cancun JW Cancun Marriott JW Marriott Cancun JW Marriott Cancun Resort JW Marriott Resort Cancun Marriott Cancun Marriott Resort Cancun Jw Marriott Cancun Hotel Cancun Cancun Marriott Cancun Marriott Jw Marriott Cancun Resort JW Marriott Cancun Resort Spa ## Frequently asked questions ### Does JW Marriott Cancun Resort & Spa have a pool? ### How much does it cost to stay at JW Marriott Cancun Resort & Spa? ### Is JW Marriott Cancun Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at JW Marriott Cancun Resort & Spa? ### What time is check-out at JW Marriott Cancun Resort & Spa? ### Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport? ### Where is JW Marriott Cancun Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Cancun Resort & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 786 8 - Good 120 6 - Okay 42 4 - Poor 22 2 - Terrible 31 ## Reviews ### 10/10 Excellent #### Johana citney Dec 9, 2025 Liked: Amenities, property conditions & facilities The staff was very hospitable and professional ##### Johana citney Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Michael Jan 9, 2026 Liked: Cleanliness, property conditions & facilities Friendly staff. Clean room. Nice amenities. Transparent pricing. Easy check in and check out. Easy to uber to and from ##### Michael Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Heather Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding customer service, beautiful rooms and grounds. Will definitely stay again. ##### Heather Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Dianne Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were lovely, big authentic smiles, and I felt distinctly that they were there to make our visit special. ##### Dianne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lora Sep 26, 2025 Liked: Cleanliness, staff & service, amenities It was amazing safe area clean staff friendly ##### Lora Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Hanret Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel safe area and clean beds so comfortable ##### Hanret Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Marcello Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and great service. ##### Marcello Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Dolkar Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and comfortable hotel. ##### Dolkar Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Ray Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again. ##### Ray Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Chanel Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful. ##### Chanel Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Leah Jul 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay was awesome and the resort is gorgeous!!! I shall return 😍 the restaurants were spectacular and the customer service was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/3ac60a7e-f7a6-4afe-b5d0-70b812622ac1-1753088773698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ac211368-477a-4684-81a2-79cb07e7a670-1753088775919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/998eb259-f3b0-419e-ab2f-d9f7fc8e5899-1753088775434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b2f3b4e-ecde-4339-8d49-a30590782de6-1753088775986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leah Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### LANA DEANN Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the location and the beach. The staff was the best! ##### LANA DEANN Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jennifer Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, clean & great location ##### Jennifer Stayed 4 nights in May 2025 ### 10/10 Excellent #### Angel Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was great we’ll be visiting again ##### Angel Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### James May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great food, great service, great facility ##### James Stayed 3 nights in May 2025 ### 10/10 Excellent #### Nickolas May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice resort, great pool. Great food and good service ##### Nickolas Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Sonia Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, beds were comfortable, restaurants and retail store were perfect!! ##### Sonia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Lawrence Diokno Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities the property looks and feels luxurious! ##### Lawrence Diokno Stayed 3 nights in May 2025 ### 10/10 Excellent #### Olanrewaju Oluwole Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location ##### Olanrewaju Oluwole Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Patrice Jun 24, 2025 Liked: Cleanliness, property conditions & facilities This is my second time at the property and I absolutely loved it just like the 1st visit. Great friendly service definitely recommend this property. It’s definitely family friendly . ![](https://a.travel-assets.com/ugc/hotel-reviews/c9a5355b-cd40-44e6-b798-c1708ea16889-1750761959180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/292bacbd-795b-4a9b-bf05-55bd1d91c330-1750761960932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrice Stayed 4 nights in Jun 2025 ### 8/10 Good #### Mark Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel. ##### Mark Stayed 11 nights in Aug 2025 ### 10/10 Excellent #### Jose Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great from the moment we arrived until our departure. Everyone at the hotel was very professional and with outstanding customer service. The restaurants, bar and pool were amazing. My son and wife loved it. We will definitely stay here on our next trip back. ##### Jose Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### EDGAR J Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property with easy access to restaurants and shopping ##### EDGAR J Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Susan Marie Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds and pools. Spectacular beach resort with excellent food. ##### Susan Marie Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### alfonso Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, good staff and good location ##### alfonso Stayed 4 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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